602 comments found.
Hi, how can i change the style of related posts and “You May Also Like” text?
Hi,
Thank you for choosing our theme!
You can change it under Appearance > Customize > Blog > Single posts tab – https://prnt.sc/8G24pJdOIgnj
Regards.
Hi,
Related posts style option is available for the bog posts only. You may change the text via language file translation. Please check this link for detailed instructions – https://qwery.ancorathemes.com/doc/#theme_translation
In case you get any other questions, please submit a ticket at https://themerex.net/support/ for further assistance. Thank you!
Regards.
Which file should I edit to replace it directly?
You should edit qwery.pot file from wp-content\themes\qwery\skins\your_skin\languages (where “your_skin” is the name of the active skin).
Please note that technical support is provided via ticket system at https://themerex.net/support – if you get any other questions, please submit a ticket. Thank you
Regards.
I purchased this theme only for latepoint booking and it come trial common you should let us know you is trial version and outdated version
Hello,
Thank you for choosing our theme!
The theme package includes a Latepoint plug-in package so you will be able to use all the options demonstrated on the theme demo preview page. Latepoint Add-ons are available only for direct plug-in buyers as the license key should be entered to activate the add-ons – https://qwery.ancorathemes.com/doc/#plugins_settings_latepoint
As this plugin is bundled with the theme, you may update it using ThemeREX Updater plugin.
In order to remove a notice about trial version, a license key should be entered – please submit a ticket at https://themerex.net/support/ and will send you the key. Please note that this key doesn’t give access to paid plugin addons.
Regards.
Why does this have to be with a message “You’ve reached the maximum reset attempts.” to deactivate or reactivate the purchase code?
I used a license for this domain before and when I wanted to use it again I had to be asked to reactivate it I have submitted a ticket requesting the revocation or deactivation of my license again
Or is there another faster way if we forget to disconnect the domain with licesnse if we accidentally delete the website file, because I’m still in website development mode and lately errors like that often occur, I delete the website via cpannel and forget to revoke license… Because it takes quite a long time to wait for a reply or response from the admin.
thank you
Hello,
Please take my apologies for the delayed reply, we do not work at weekends.
We’ve reset your license key, you may use it again.
Before any manipulations that will require re-entering the purchase key even on the same domain (e.g: WordPress re-installation or cleaning the database), you should disconnect the domain under Theme panel > Theme dashboard > General tab.
Regards.
Oke thnak you
I already submit my ticket and you reply he ask my login detail i share but no any now reply please resolve my issue
Hello!
I couldn’t submit a ticket as it says 403: Item is not found on the validation server, and the support has not expired yet.
Please help!
I purchase theme and no demo import in this can you check please i already message on support but no reply
Hello,
Thank you for choosing our theme!
Demo data import can be found under Theme panel > Theme dashboard > Demo data tab.
If this tab is missing most likely you have a 3rd party plugin installed – One click demo import. You should deactivate this plugin as it causes conflict with the theme.
Standard ticket response time is 24 hours, usually less. Your ticket has been submitted 11 hours ago, we have sent a reply, please check it.
Regards.
Yes I know demo in theme dashboard but this is not working when click on no any response and theme also showing break and no use any 3rd party plugin i use all your theme provide plugin
Technical support is provided via ticket system – https://themerex.net/support/ Please reply in the ticket thread for further investigation. Thank you!
How do you edit the social media I cant See where this is done http://prntscr.com/4WybbrI_QKyp
I have been using Elementor for years and use it with the Qwery plugin. I can’t find a way to edit the navigation menu in elementor. There is no way to change the nav menu colors, add hovers, nothing. What’s going on with this theme? My support is expired and I do not plan to renew it just to find out how to use this theme. All of this should be in the documentation and provided in Elementor. What’s going on?
Hello,
Thank you for choosing our theme!
All colors can be changed under Theme panel > Theme options > Colors. You may check this video for detailed instructions: https://www.youtube.com/watch?v=B37RBXqPMvk&t=3sRegards.
Hi,
Thank you for sharing the YouTube video. The same thing is happening. I can change the colors in the customizer but it doesn’t get published on the website when i publish the changes. I’ve spent hours on this ( I am not new to WordPress)
I also realized that other users have been having this issue going back two years. That is unacceptable and disappointing that this hasn’t been fixed in updates.
I also have the Church Grace theme that I recently purchased and regretting that I did. I just checked it’s configuration and the same issue is happening to the customizer and colors. I have support for that theme and will try to create a support ticket for it.
I will also share my solution here and leave a final review on both products. This is a huge deal breaker for these themes. Generally WordPress themes that are Elementor ready can either be customized in the customizer or Elementor.
As someone who uses Elementor everyday, I can confidently say that Ancorathemes are not Elementor-ready and the products are failing big time.
Upon future updates and further review of this issue I plan to write two reviews for both themes to share my experiences. I hope you all try to make these products better in the future, until then I do not recommend them.
P.S: My issue is still not resolved, but at this point I’m thinking about using Elementor with the Hello theme and Plus Addons to build my website from scratch.
The theme has been tested on multiple servers and is fully functional, we haven’t been able to reproduce any issues with the colors.
If you do not see the changes on the frontend, please make sure you have cleared all kinds of cache and also try to switch Debug Mode ON at Appearance > ThemeREX Addons (or Theme Panel > ThemeREX Addons) panel and test colors.
Regards.
At this point it’s really not worth the effort and extra hours to figure this out. I have opted to use Elementor to design the website templates and menus myself. Thanks for your time and have a great day!
in the https://saas.qwery.ancorathemes.com/ skin, for some reason am not able to get the nice layout when i press the icon far to the right. i see it looking for #panel_bar_2 but how do i setup the layout for that . i also submit ticket 93305
presale question: functionality for users to sign up and list products?
(Pre-purchase questions)
- Can I decide that the system works for free? My intention is to purchase your system and pay for ChatGPT so that students in my region can use it for free.
It’s possible? That it works, without me charging anything for it?
- Is it editable by Elementor? I would like to change small information on the demo page
Hello,
Thank you for your interest in our theme!
- ChatGPT functionality is covered by Open AI, Stable Diffusion API, and Stability AI services (depending on what you choose), it’s a paid service. Most API usage requires credits, where the total price is in part based on the amount of compute required to fulfill the request.
- Sure, demo pages are built with the free version of the Elementor builder and can be easily edited with this editor.
Regards.
Theme leaves visible error on footer after the latest update: royaltygeneral.com
Support is expired, but this is clearly a theme issue:
Undefined option “mouse_helper_in_swiper_slider” called from:
Array[9]
0 => Array[3]
file => "/opt/bitnami/wordpress/wp-includes/class-wp-hook.php"
line => 310
function => "qwery_skin_mouse_helper_in_swiper_slider_localize_script"
1 => Array[5]
file => "/opt/bitnami/wordpress/wp-includes/plugin.php"
line => 205
function => "apply_filters"
class => "WP_Hook"
type => "->"
2 => Array[3]
file => "/bitnami/wordpress/wp-content/plugins/trx_addons/trx_addons.php"
line => 465
function => "apply_filters"
3 => Array[3]
file => "/opt/bitnami/wordpress/wp-includes/class-wp-hook.php"
line => 310
function => "trx_addons_localize_scripts_front"
4 => Array[5]
file => "/opt/bitnami/wordpress/wp-includes/class-wp-hook.php"
line => 334
function => "apply_filters"
class => "WP_Hook"
type => "->"
5 => Array[5]
file => "/opt/bitnami/wordpress/wp-includes/plugin.php"
line => 517
function => "do_action"
class => "WP_Hook"
type => "->"
6 => Array[3]
file => "/opt/bitnami/wordpress/wp-includes/general-template.php"
line => 3069
function => "do_action"
7 => Array[3]
file => "/bitnami/wordpress/wp-content/themes/qwery/footer.php"
line => 95
function => "wp_footer"
8 => Array[4]
file => "/opt/bitnami/wordpress/wp-includes/template.php"
line => 785
args => Array[1]
0 => "/bitnami/wordpress/wp-content/themes/qwery/footer.php"
function => "require_once"
Please let me know the fix.
Nope, not fixed. Doesn’t appear publicly, but appears when logged in.
Fully updated themes, plugins, skins, addons.
Hi, you say in the demo
Every Element is Available On Each Demo
so i can install any demo and import EASILY form a library what i want???
because before i could not do that
pls tell me to purchse another licence Thanks!
Hi,
Every Element is Available On Each Demo – it means that all elements are available in the Elementor builder – https://prnt.sc/FUfKr463rK7w
However, each skin has its own demo data, and if you want to have the exact demo page from the specific skin, you should activate that skin and import the page you need.
Regards.
Hi I cannot update ThemeREX Addons download update from https://upgrade.themerex.net/upgrade.php?action=install_plugin&theme_slug=qwery&key=purchase_code&src=env-ancora&theme_name=Qwery&domain=tinoscarstation.gr&rnd=466273620&plugin=trx_addons%2Ftrx_addons.zip…
Unprocessable Entity
Can you pls send me the update or fix it?
support is expired
but this is has to do with the update process i supposeThanks!
Hi,
Updates are available for the registered domain only, such an error occurs if your license doesn’t match the domain. Please make sure you that the domain is connected to the corresponding license, you may disconnect the domain and re-connect it again if you are not sure about that.
Regards.
I disconect it, reconnect it and it works! Thanks!
One question: Is it possible to place the side menu that appears from the right?
Hello,
Thank you for your interest in our theme!
The theme offers a regular top menu and a panel menu (https://prnt.sc/9CW9xs66nCWd), but there’s no side menu in the theme.
Regards.
can you check url https://demofiles.ancorathemes.com/qwery/saas/revslider.txt not working, and not seeing the revslider text file in the archive download as well.
I figured out . Thanks, awesome theme by the way
Hi. Does this theme have any ready pages or plugins to make a photo gallery?
Except this one: https://qwery.ancorathemes.com/portfolio/cover-ideas/I would like to copy the block of content from other pages to the main one like for an example the screenshot below. Is it like usage of shortcut or how?
https://i.postimg.cc/FHSr27MB/11.pngHello,
Thank you for choosing our theme!
You may save it as a template and insert to other pages. Please check this link for more information – https://elementor.com/help/template-library/
In case you get any additional questions, please submit a ticket at https://themerex.net/support/ – our Support team will be glad to assist you.
Regards.
Hi there! First of all, I have to say that your themes are amazing !
I would to know if it’s only me, but when I try to add custom Icons to Fontello, everything seem to work fine, but not showing at all in the services area. I can import the zip file in Elementor and everything good there. I don’t know why, but just can’t get working in the services part of the theme.
Thank you very much for your help, really appreciated.
Forgot to say that my custom icons came from Icons8 ! Thank you 
Hi again, finally, the icons importation in Elementor models show the Icon name, but it’s empty… So, should be a problem with the way I config the SVG file… Thanks again.
Hello,
Thank you for choosing our theme!
Please submit a ticket at https://themerex.net/support/ and provide your website login details – we’ll take a closer look at the issue. Thank you!
Regards.
i am using the Version: 2.1.0 and i just received there is a theme update.
i just added the envato market plugin so the available update does not show on my wordpress dash so that i can do it automatically. will the update show up later on?
how do i know what is the last version of the theme? if i want to upload the last version manually i just download the zip file from envato and upload it in the wordpress dashboard? will additional css be lost from the old theme to the new version of the theme?
Hello,
Thank you for choosing our theme!
The theme is bundled with the ThemeREX Updater plugin that allows you to update the theme and bundled plugins from WordPress dashboard. Please make sure that this plugin is installed and activated. After that you may find the available updates under Dashboard > Updates tab. Please check this link for more information – https://qwery.ancorathemes.com/doc/#installation_theme_update
Extra styles added under Customize > Additional CSS are not affected by the theme update.
Regards.
ok thank you
how can i see how often is the theme updated in themeforest? i can the release and last update but now how often it is updated https://snipboard.io/TRBqLr.jpg
You can see it in the changelog at https://support.qwery.ancorathemes.com/change-log/
Hi! I use my purchase code in an old project, now is deleted, im been trying your link to unlink but seems to be already use it, can you reset it for me? or disconect any website with it ? thanks!
This happens with my last purchased license / Purchase Date: 2023-08-29 02:39:35 UTC
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