2565 comments found.
I would like to make a filterable page with photos from some galleries. In the portfolio I can do it by filtering the categories. but I can’t with the galleries
Hi,
Thank you for purchasing.
We replied your ticket and waiting for you reply. Could you please reply back? Thank you.
Hi,
I just created a fresh WP install and installed the theme, registered it and now I want to import this demo: https://themes.themegoods.com/photography/demo4/home/home-5-photographer-2/ but on the “One Click Demo Import” page there are only 10 demos, and that one is not listed amongst them.
How do import that demo?
Thanks
Hi,
Thank you for purchasing.
It’s included in bold demo options.
Hi, why can’t the “animated gallery” be seen on mobile? On the desktop version I set 8 columns and 5 rows. It can be seen perfectly. On the mobile I see only 1 row and 4 columns. 4 columns on mobile are fine but one row is not. I can’t get the other lines to appear…
Hi,
Thank you for purchasing.
We replied your ticket. Could you please continue there. Thank you.
I have just changed my hosting ! everything else(domain) remains same, but somehow when i installed my Photography theme on new hosting it says already registered to your domain, although its the same domain on which i am trying activate my purchased theme, I don’t know whats causing this issue, but its not working, Any ideas??
Hi,
Thank you for purchasing.
Could you please provide your purchase code and WordPress account using the contact form on this page https://themeforest.net/user/ThemeGoods
We will check it for you.
Hello,
I would like to know how to order the appearance of the different galleries on the galleries page.
I haven’t found anything about it in the documentation and I can’t find it in the theme options of the backend.
Thanks in advance
Hi,
Thank you for purchasing.
If you prefer to use a plugin to order your WordPress custom post type posts, you can try the “Simple Custom Post Order” plugin. Here are the steps to use this plugin:
1. Install and activate the “Simple Custom Post Order” plugin from the WordPress plugin repository.
2. Go to “Settings” > “Simple Custom Post Order” in the WordPress admin panel.
3. Select the custom post type you want to order from the dropdown menu.
4. Drag and drop the posts in the desired order using the arrows next to each post.
5. Click the “Save Order” button to save your changes.
Once you’ve saved the order of your custom post type posts using the “Simple Custom Post Order” plugin, the posts will be displayed in the same order on your website.
Thank you very much!!
You are welcome 
We will be happy to have rating from you on Themeforest site where you bought our theme. Just sign in with your credentials on themeforest and you will be able to give rating for our theme.
Hey, thanks for the latest update that allows me to show the blog post title in the content area
However, when enabled, the blog post title shows twice, once in the content area and then again on the featured image (link to show what I mean https://droneandslr.com/travel-blog/hong-kong/kowloon-peak-suicide-cliff-hike/) .
Is there anyway to remove the blog title from showing on the image and just have it show in the content area?
Thanks!
Hi,
Thank you for purchasing.
Could you please go to Appearance > Customize > Additional CSS and add below code.
#bg_regular .post_caption {
display: none;
}
#page_caption.hasbg #bg_regular:after {
background: none;
}
Thank you! That helped. Maybe we can have this as a toggle in one of the future builds
Hi, I was excited to see the new update when it arrived the other day – along with the new looking demos and got me thinking of a possible redesign – however, once it was installed it totally wrecked the design of my galleries and layouts. It seems the galleries of 2/3/4 columns masonary or normal (so far tested, though possibly more) are completely off and unable to display the thumbnails correctly. I noted I came from version 7.3.4 which worked fine. I am way out of any support period however this recent update has made much of the site unusable. Id be grateful for any assistance as this was entirely not of my doing!
.
Ok, I’ve gone through and deactived all plugins and then reactivated in turn to see what’s causing the problem: it’s the Elementor plugin in. Once activated all styling for organising images just gets removed.
Hi,
Thank you for purchasing.
Could you please provide URL of page which has the issue please.
Hi, thanks for responding, unfortuantely I have had to remove the theme and install a previous version. I tried to assess things off-line but understandably I’m required to register with a purchase code, I was unable to register with the “License Manager” as despite filling in the registration form I’ve not received any confirmation email.
Could you please provide your registered email address using the contact form on this page https://themeforest.net/user/ThemeGoods
We will check it for you. Thank you.
Hi,
Thank you for purchasing.
If you prefer to use a plugin to order your WordPress custom post type posts, you can try the “Simple Custom Post Order” plugin. Here are the steps to use this plugin:
1. Install and activate the “Simple Custom Post Order” plugin from the WordPress plugin repository.
2. Go to “Settings” > “Simple Custom Post Order” in the WordPress admin panel.
3. Select the custom post type you want to order from the dropdown menu.
4. Drag and drop the posts in the desired order using the arrows next to each post.
5. Click the “Save Order” button to save your changes.
Once you’ve saved the order of your custom post type posts using the “Simple Custom Post Order” plugin, the posts will be displayed in the same order on your website.
Thank you!
You are welcome
We will be happy to have rating from you on Themeforest site where you bought our theme. Just sign in with your credentials on themeforest and you will be able to give rating for our theme.
Hi, The 6 months support is over since a few days. Everything worked fined till I decide to install the last version of the theme. And now the galleries don’t work anymore. What can I do. It doesn’t look very normal that one of the core option of this theme don’t work anymore just because of this update.
Thanks for your help
Hi,
Thank you for purchasing.
Could you please check. There are script conflicts between theme’s script and plugin’s script. Please try to disable all plugins to see if it fixes the issue.
Hi, Thanks for your message. I disable all plugins except Photography Theme Custom Post Type (otherwise nothing displays). I try also with Revolution Slider on and off. The slider doesn’t work. Thanks
Could you please provide WordPress account using the contact form on this page https://themeforest.net/user/themegoods
We will check it for you.
I’m sorry but I can’t see any contact form on this page.
Sorry, sorry. I just saw the email form on the right of the page. I sent you the info.
We replied your email with detailed explanation. Could you please check there.
Can the coming soon page be configured with this theme?
Hi,
Thank you for purchasing.
There are multiple plugins which you can use to create a coming soon page. Please see an example list from here https://popupsmart.com/blog/best-coming-soon-plugin-wordpress
Hi, Since the update, things have changed on my website… The most problematic is the header that don’t display on “single product pages” in Woocommerce. I know that my support has expired but like eveything was working good till the update, it would be fair from you to help me to resolve this header problem. Thanks
I found the solution by deactivate : “body.single-product #page_caption { display: none;” into screen.css
Hi,
Thank you for purchasing.
Glad you got it sorted!
Hi, are you planning to release a new version to support WP 6.3 soon?
Hi,
Thank you for purchasing.
Yes please download the latest update from Your Account > Downloads. It support WordPress 6.3
Please also make sure you update all required plugins as well.
Hi!
Im running a pagespeed test but its failing on the meta viewport tag. In the theme.filter.lib.php there is a meta tag set that sets ”<meta name=”viewport” content=”width=device-width, initial-scale=1, maximum-scale=1” />” but you want to set ”<meta name=”viewport” content=”width=device-width, initial-scale=1.0”>”. Please let me know for a fix.
Mark
Furthermore, the alt text is not set on the site logo is not set. Its using get_bloginfo(‘name’) on the template. See https://lifewithjoy.nl
Hi,
Thank you for purchasing.
1. You can edit it from theme’s file /wp-content/themes/lib/theme.filter.lib.php at line 959
2. Please update to the latest version of theme v7.4.3 it should fixes this issue. Thank you.
I’m trying to use Demo 3 v7.4 but I’m having problems with the Circular Menu. How do I configure?
Hi,
Thank you for purchasing.
Please extend your support then please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hello, first of all I would like to congratulate with such a beautiful theme. Everything was working perfectly for me until the new update. The page title position won’t change for me and Gradient Effect After Header Background Image doesn’t work anymore. I cant update new plug ins as I changed domain from www.mainecoonireland.ie to www.blackjaguar.ie.
Can you please help. Kindly regards Karina
Hi,
Thank you for purchasing.
Please register your account here https://license.themegoods.com/manager/
Then you will be able to manage/remove your purchase code registration’s domain from there.
Thank you for your prompt reply. I have registered new domain. Unfortunately Gradient Effect After Header Background Image still not working, the page title still stay up high and after installing elementor, plug in completely changed my website, there is no live view. Please have a look, www.blackjaguar.ie Kind regards
Please extend your support then please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Sorry, but all the issues happened after the update. I spend days to make the site look how it looked before I updated the theme. I don’t understand why you want me to pa 50 $ if this is completely not my fault of all this issues.
Anyone having issues with photostream…was working fine and now its dissapeared.
Hi,
Thank you for purchasing.
Thank you. It seems to be an issue with Mek Instagram plugin.
For temporary workaround, please use other plugin. For example https://wordpress.org/plugins/instagram-feed/ to add Instagram photostream widget instead. Thank you.
is downlead all images option available in gallery with .zip format
Hi,
Thank you for your interest.
You can import all demo contents from Theme Setting once you purchased the theme.
Why do I have to edit every single header, sticky, transparent etc. Such a pain.
Hi,
Thank you for purchasing.
In order to provide flexibility to customer. Because some customers want to have different header posts for each menu state default, sticky and transparent.
But if you don’t want to do that. You just setup all default, sticky and transparent header to 1 header post so you have to edit only one header post. It’s customer choice.
It’s not intuitive. This theme is a mess. Some stuff is with Elementor, other is with customize within WordPress. Documentation is light. There are no other resources. I suspect the ratings are fake. I fell for the trap unfortunately.
For example: How do I get rid of the “share” and “fullscreen” buttons?
I updated the theme and now I can’t edit any of my pages with Elementor anymore, I always get the “preview could not be loaded” error, any ideas on how to fix this?
Hi,
Thank you for purchasing.
Please open Settings > Permalinks and save all settings again to see if it fixes the issue.
Can you give me a offer?
Hi,
Thank you for your interest.
Really sorry, currently there is no pricing promotion for the Photography theme. Thank you.
