170 comments found.
Hi, I have several days with an issue when trying to import the demo data, a few hours ago I created a ticket #8632. Please help us!
Hi! Thanks for the purchase. We answered in our support system.
Hi i bought the theme some minutes ago, I want access to the Layered PSD Files , i already created a ticket
Hi! Thanks for the purchase. We sent you link in our support system. Thanks!
Hello, I have a few questions before possibly purchasing this beautiful theme
1 – When importing the demo site, can we import the different models: industry, factory…. to be able to choose elements in these different models?
2 – On the “industry” home page there is a “services” block with numbers (01,02…) and images and also a project block “Successfully completed projects for our clients”: is it possible to put images in this block but to put a URL link of our choice (which sends to another website for example)
3 – can we replace the icons with our own icons with the .jpg or .png format? if not what format?
4 -On the “industry” home page, can we modify the shape of the elementor decoration widget (square) to beveled edges?
5 – in the shop > product list : is it possible not to display the view cart icon without going through css or php.. and on this same page is it possible instead of the price to indicate a number (without currency) and the filter by pricing works with these figures?
Thanks
Hi! Sorry for the late reply. 1. Industry, Factory etc. are just different home pages. They are imported all together and cannot be imported separately. All our demo content`s posts and pages are imported all at once. 2. These 2 blocks are developed to work with 2 custom post types: services and projects. Links are generated by Wordpress and lead to their single pages and you cannot change them manually. 3. If you mean Iconbox icons you can use standard Fontawesome library icons or custom SVG icon`s code. 4. You can change decoration widget`s shape only via custom CSS. 5. You can disable header product cart icon for Product List page as well as for other pages by editing page in Wordpress editor and in Header Settings by setting Show product cart to No: https://prnt.sc/lYDr45HapsBQ https://prnt.sc/RzVs2kc1TeZe Thanks!
OK thank you for the answers, questions 5: we agree that we can put a number (for example a year: 1995) without indicating a currency and that the filter called (filter by pricing) works
5. You can disable Woocommerce currency symbol by adding this PHP code to theme`s functions.php file (which is located in wp-content/themes/industrium folder). We can provide code if you need.
I need to completely disable the We’re Here to Help You section. How can I do this?
Hi! Thanks for the purchase. Please create a ticket in our support system and send screenshot of the section – https://support.artureanec.com
https://support.artureanec.com/ticket/8208
Ok
Please check #8159
Ok
I have a pre sale question. Can I hide the current menu and use a vertical menu that open lateral?
Hi! Sidebar (vertical menu) is created as additional information for website. You can’t use it for menu. Thanks!
Seems the demo’s pages are not available. Am I right?
Hi! It’s working fine. Please provide more details about problem. Thanks!
Hi , I am getting this notification:
Outdated server
The SQL server is a required piece of software for the database WordPress uses to store all your site’s content and settings.For optimal performance and security reasons, you should consider running MySQL version 5.7 or higher. Contact your web hosting company to correct this.Learn more about what WordPress requires to run. (opens in a new tab)
So when I enquired with my hosting providers, they told they can get rid of it by shifting db from mysql to mariadb as they can’t update to sql 5.7 or higher.. however they r unsure if it can cause some site issue, So checking with u in this regards what should I do abt it?
Hi! Thanks for the purchase. Please create a ticket in our support system – https://support.artureanec.com
I’m ready to purchase this immediately, but have a pre-sales question. Does this theme have a homepage slideshow of any sort, and if so, does it support video? Thanks.
I’ve purchased the theme and now I’m stuck at the one click demo import. It has been importing for 30 minutes or more. I’m sure that’s not what should b ehappening. I need to begin on this project immediately (today). I’ve submitted a support ticket. Please respond ASAP. Ticket #7533.
Hi! Thanks for the purchase. We answered. Thanks!
I have a pre sale question. Can I change the icon of “features” in industrium homepage with other personalized icon?
Hi! Please send screenshot. Thanks!
Yes, you can change this icons. We will help as you have any questions. Thanks!
I don’t need this https://demo.artureanec.com/themes/industrium/icons/ but I have my personal drawing icons, can I upload them?
Yes, you can use personal icons. Thanks!
It appears that the custom post types in the one click demo import can’t be disabled?
Hi! Please provide more details by email for better support. Thanks!
Hello, does this include elementor pro free?
Hi! No, doesn’t! Only Elementor free version. Thanks!
With Industrium theme, can I load google fonts locally for gdpr ready
Hi! You can use all google fonts for theme. Thanks!
Hi! When you update the theme to Worpress version 6.4.2? Thanks
Hi! Next update. Thanks!
Demo files not installing
HI! Thanks for the purchase. We answered by our support system.
Your answers are not solving the problem! This is a simple basic problem. If the template does not allow to install itself, there is a major problem with the template.
I look forward to your understanding and a refund and a fix so that others do not have the same problem.
Hi! Theme works fine. We answered again. Thanks!
Problem solved by template Author. Thanks
You are welcome!
Hi I have purchased this theme 3 months ago.. But this theme still doesn’t support the latest WordPress version
Hi! Theme provides 6 month support. Please check your support period. Please provide more details about the latest WordPress version Thanks!
The latest WordPress version is 6.3
Yes, theme compatible with WordPress version is 6.3
but why isn’t there an auto update released ?
Hi! Sorry for the late reply. It isn’t necessary if there’s no problem. Thanks!
Hi, regarding the theme does it fit RTL + can I purchase the theme only?
Hi! Yes, a theme compatible with RTL. Thanks!
I change the logo, but only the original “Industrium” logo remains
Hi! Thanks for the purchase. Please create a ticket in our support system – https://support.artureanec.com
can theme support Mega Menu?
Hi! Yes, it can!
gen i get demo data to test?
Hi! Sorry, but we don’t provide test mode. Thanks!
