2526 comments found.
When I try to post a review with an image, the website redirects to a 404 page without displaying any error. Sometimes it works fine, but it may be related to an issue with the image. The website redirects to ‘wp-comments-post.php’ without showing an exact error. Please investigate this issue and resolve it. I am attaching a video link for your reference.
Video link: https://www.kapwing.com/w/fOkEB98pnP
Dear timesofistanbul,
Have an awesome day.
As for your question – as this is more technical. Please open a support ticket at https://support.nasatheme.com
We would need you to provide us with the following to better assist you:
- Link to your site.
- WordPress admin access information (login URL, username, and password).
- Description detailed your technical issues with the screenshot image on the support ticket.
We’ll check it and help you as soon as possible.
Regards,
Nasatheme team
How to hide Ask a Question – Single Product Page.
Dear saolaikhong,
Have an awesome day.
As for your question – as this is more technical. Please open a support ticket at https://support.nasatheme.com
We would need you to provide us with the following to better assist you:
- Link to your site.
- WordPress admin access information (login URL, username, and password).
- Description detailed your technical issues with the screenshot image on the support ticket.
We’ll check it and help you as soon as possible.
Regards,
Nasatheme team
Does this system have multi-stores and marketplaces options? I didn’t find the option to register a new store on the website
Dear silvasantos891,
Have an awesome day and thank you for your interest in our themes
The theme is support multi-vendor and here is our demo site: https://elessi.nasatheme.com/demo/#woo-multi-vendorsI hope it’s useful with you and please let me know if you have any further questions or concerns. I’m here for you.
Regards,
Nasatheme team
Hi Team, Can you please help with the below points? 1) How to add the Buy more save more section in the single product page? 2) How to add the Product bundle section in the single product page? 3) How to add the Free Shipping threshold in the Cart page? 4) How to add the Trust Badges below Proceed to check out button in Cart page?
Dear,
Have an awesome day.
To answer your question:
1. To setup Buy more, save more (Bulk Discount feature), please refer at https://elessi-docs.nasatheme.com/single-product/product-type/encourage-purchases/bulk-discount-product
2. To setup Bundle Product, please learn more at https://elessi-docs.nasatheme.com/single-product/product-type/bundle-product
3. Free Shipping: https://elessi-docs.nasatheme.com/common-issues-and-faqs/faq-guides/how-to-create-free-shipping-for-orders-greater-than-a-price
4. Trust Badge: https://elessi-docs.nasatheme.com/single-product/extended-features/trust-badge
Any issue, please refer or search on the theme documentation, I hope you will find on it.
If you have not on it or If you have any questions or concerns, please open the support ticket at https://support.nasatheme.com Our support team will be glad to help.
Regards,
Nasatheme team
I just bought theme its asking me to buy WPBakery Page Builder / Elementor / Slider Revolution do I need to buy them separately ? Not able to edit pages as its only showing me code
Dear shadeaustralia,
Have an awesome day.
If you have Revolution Slider & WPBakery with a theme that you’ve purchased from ThemeForest, then you don’t need to activate it. We purchased the extended license for this plugin. The update option is for users who have purchased this plugin individually.
All the demo layouts & features are listed on our demo site is built by the Elementor Free version.
Please be assured that the best compatible plugin version will be always updated in the theme as soon as possible. It needs to be tested carefully to best compatible with the theme
If you have any questions or concerns, please open the support ticket at https://support.nasatheme.com Our support team will be glad to help.
Regards,
Nasatheme team
Well its not working for me – when I click to edit slider screen goes blank
Dear shadeaustralia,
As for your question – as this is more technical. Please open a support ticket at https://support.nasatheme.com
We would need you to provide us with the following to better assist you:
- Link to your site.
- WordPress admin access information (login URL, username, and password).
- Description detailed your technical issues with the screenshot image on the support ticket.
We’ll check it and help you as soon as possible.
Regards,
Nasatheme team
I have emailed you multiple times but haven’t received a response. The most important email was sent two weeks ago through your profile on Envato, and I have not received a reply yet. I would appreciate hearing from you.
Dear Ries-Online,
Have an awesome day.
It seems like have some issues with email, so we miss your email. we have just replied to you via email, please check it.
Regards,
Nasatheme team
You need to update the configuration of the optimization for WP Rocket plugin in your docs, they are outdated as the File Optimization interface in PW Rocket changed.
Also, the Optimize CSS delivery option in WP Rocket doesn’t work properly on your theme by default, you need to update the recommended exceptions for your theme in your documentation.
Dear Tathagata898,
Have an awesome day and thank you for your feedback. I will send the comments to our developers, we will improve the theme documentation in the next time.
Have an awesome day.
Regards,
Nasatheme team
Hi, I don’t have the Appearance → Theme Setup option on my wordpress, I have installed the theme and removed accidentally, and the function is not there anymore, I have tried to remove the theme and install again but nothing… I can’t install a demo anymore
Dear munirbraganca2013,
Have an awesome day.
It seems like you have some issues when installing the theme, I recommend you try to use the WP Reset plugin to reset your site to blank WordPress. Try to install the theme from the beginning. Learn more at https://elessi-docs.nasatheme.com/getting-started/import-demo-content
When you import successfully the sample demos, if you want to import more demos, please Go to Dashboard > Appearance > https://prnt.sc/r34EHYz-M5J8
I hope you can get it.
If you have any questions or concerns, please open the support ticket at https://support.nasatheme.com Our support team will be glad to help.
Regards,
Nasatheme team
Hello, Did u plan to add a mega menu like this one : https://parkofideas.com/moderno/demo/ . With Links and images together ?
Thank you for your idea @nflyers
We will research more about it in the next time.
Have an awesome day.
Hi, how to remove/remove this?
https://prnt.sc/jTagQKY-41wj
Dear webworkeuropa,
Have an awesome day.
As for your question – as this is more technical. Please open a support ticket at https://support.nasatheme.com
We would need you to provide us with the following to better assist you:
- Link to your site.
- WordPress admin access information (login URL, username, and password).
- Description detailed your technical issues with the screenshot image on the support ticket.
We’ll check it and help you as soon as possible.
Regards,
Nasatheme team
Hi, please one Q: is compatible with this plugin? https://codecanyon.net/item/woocommerce-minimummaximum-quantities/12863509 Thanks!
Dear gabor,
Have an awesome day.
For this purpose, I recommend you try with the WooCommerce plugin default. Refer at https://woocommerce.com/products/minmax-quantities/
I hope you can get it. If you have any questions or concerns, please open the support ticket at https://support.nasatheme.com Our support team will be glad to help.
Regards,
Nasatheme team
How to show and allow to edit phone number of customer in my account page?
Dear
Have an awesome day.
This theme is inherited from the WordPress & WooCommerce default and the My Account fields are manged by the WordPress & WooCommerce.
To see/edit the phone number fields:
- Go to My Account page
- See https://prnt.sc/I8X38qX_nuEc
Or learn more this article for more detail: https://wordpress.org/support/topic/show-phone-number-in-my-account-page/
I hope you can get it.
If you have any questions or concerns, please open the support ticket at https://support.nasatheme.com Our support team will be glad to help.
Regards,
Nasatheme team
Is it possible to display fonts for a product that is “sold out” and “in stock”? And it is possible to disable how many items left in stock? exmp: Only “22” item(s) left in stock. that 22 should be not visible on the page, just like “very few available” something like that?
Dear lafolio,
Have an awesome day and thank you for your interest in our themes
- Yes, when the product out-of-stock, it will displayed the “SOLD OUT” badge at the top right product images.
Learn more at https://prnt.sc/LKJP8QWCuMoE https://elessi.nasatheme.com/product-category/fashions/page/2/- This theme is inherited from the WooCommerce default. With display notice when the stock number low, unfortunately the WooCommerce default is not available it and I recommend you try find & research the third-party plugins for this purpose.
I hope it’s useful with you.
Regards,
Nasatheme team
ok thx..
one more question 
The registration area is only possible by email, can this be activated via classic registration or do i need a plugin for it?
Dear lafolio,
Have an awesome day.
This theme is inherited from the WordPress & WooCommerce default and the Register/Login feature is managed by the WordPress & WooCommerce default.
For any other custom, I recommend you refer to the third-party plugins for your purpose.
I hope it’s useful with you.
Regards,
Nasatheme team
Thx Nasatheme Team
I want to also know if is possible to put these informations on the top under share button? They are really placed too far down.
SKU:
Categories:
Tags:
Have a nice day!!
Hello,
The theme provided some Single Product layout, each layout will fit difference purpose.
With your purpose, please refer some Single Product layout demo at:
https://elessi.nasatheme.com/product/flowers-dresses/#nasa-single-product-tabs https://elessi.nasatheme.com/product/electric-pressure-washer/#nasa-single-product-tabsOr you can see more the demo list on the mega menu on our demo site.
I hope you can get it.
If you have any questions or concerns, please open the support ticket at https://support.nasatheme.com Our support team will be glad to help.
Regards,
Nasatheme team
Hello team, I have registered my user for the support but didn’t get any emails for credititonals,.can you pls check ?
Dear lafolio,
Have an awesome day and we would like to apologize for any inconvenience that caused.
The reset password has been sent to you via email, please check on it
I hope you can get it.
Regards,
Nasatheme team
Hi How do I set the “shop” link on the app emulate mobile layout please ? Thank you
Dear zess,
Have an awesome day.
It seems like your site is running the Elessi & Nasa Core plugin with the old version. And it caused some unnecessary conflicts in runtime.
I recommend you should update the Elessi theme & NasaCore plugin with the latest version. To update the theme, refer to the article: https://elessi-docs.nasatheme.com/getting-started/updates/update-theme/manual-update
P/s: Please clear your site cache & browser cache after the update.
If you have any questions or concerns, please open the support ticket at https://support.nasatheme.com Our support team will be glad to help.
I hope you can get it.
Elessi theme and nasacore have already been updated with the new version (5.3.6). The shop link in the mobile bottom navbar (app emulate) is the archive page for all products (shop page). I want change this link. Thank you.
Dear zess,
In theme default, the Shop icon is designed to navigate to the Shop link and unfortunately there is no option to change it.
Regards,
Nasatheme team
I have a question is it possible when you have Bulk products (discount) to show the cheapest price at the fronted (shop)
Dear eagle007,
Have an awesome day.
Unfortunately, the Bulk Discount feature default is not display like your purpose.
I’m sorry about that.
Regards,
Nasatheme team
Posibble to get it in the theme? Becauae i like your theme look very much
Dear eagle007,
If the Bulk Discount feature in the theme default does not fit your demand purpose, I recommend you try using the customization service to customize to fit your demand.
If you have any questions or concerns, please send an email to us, and we will be glad to discuss them with you.
Regards,
Nasatheme team
Hi, one question please: it is possible to display fake numbers of products sold? (when product have inventory stock, and display how much are already sold). thanks
Hello,
Have an awesome day.
You can only fake this sold number at this section: https://prnt.sc/geaJduFyeLc6
This number you can input the fake number in the Theme Options, this one will make the FOMO for your customers.
I hope it’s useful with you.
Regards,
Nasatheme team
how to change banner products pin colour ?
Dear umarajisiva,
Have an awesome day.
The Pin icon background color is get from primary color, and you can change it in the Theme Options > Style & Colors.
Learn more at https://elessi-docs.nasatheme.com/common-issues-and-faqs/faq-guides/how-to-change-style-and-colors
I hope you can get it.
If you have any questions or concerns, please open the support ticket at https://support.nasatheme.com Our support team will be glad to help.
Regards,
Nasatheme team
thank you. it helped me . also how can i change the search bar animation content ?
Dear umarajisiva,
Have an awesome day.
I’m sorry but I don’t understand your mean, with higher technical question, please open the support ticket at https://support.nasatheme.com And tell me your issues by the screenshot image, our support team will be glad to help.
Regards,
Nasatheme team
Hi, i check your demo (watch Dark) and when i look a Product, Ask a Question, there is a problem with color of message: it’s black color on black background: not visible.
Dear BigPopeye
Have an awesome day and thank you for your feedback.
We noted it and fixing this issue soon.
Regards,
Nasatheme team
Dear maikin123,
Have an awesome day.
As for your question – as this is more technical. Please open a support ticket at https://support.nasatheme.com
We would need you to provide us with the following to better assist you:
- Link to your site.
- WordPress admin access information (login URL, username, and password).
- Description detailed your technical issues with the screenshot image on the support ticket.
We’ll check it and help you as soon as possible.
Regards,
Nasatheme team
Hi, does swatches support custom variant url? Currently when you hoover over swatch option and select either one, the page url does not change to reflect variant. When you hoover over swatch selection, chrome shows where this link will follow, in this case it shows javascript:void(0)
Highly important for SEO because if item has three variants – blue(main item), green, red and i share this link to show customer red color, it will be directed to blue instead of red
From google search central:
If you choose to include multiple product variants on a single page (meaning, the variants share the same URL), be aware of the following limitations:
The page may be ineligible for Product rich results in search results because the experience is only supported for pages holding a single product (and product variants may be treated as distinct products by Google Search).
Experiences such as Google Shopping cannot take a user to a specific variant of a product on your site, leading to the user needing to select the variant they wish to purchase on your site before checkout. This can lead to a poor user experience if the shopper already selected the variant they wanted in Google Shopping.
