12806 comments found.
I have already have around 1000 pages on website having Mixmaop demo, is it is possible to import Modimax demo, keeping the content safe ?
Hello,
It’s impossbile. The current data is being repleaced with demo data
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Presale Doubts
1. Can I add custom fields on Booking details on Partner Login (Like boarding place, student or not, Hotels, Driver Details etc.)
2. Can I make the site completely enquiry only. And bookings added by partners only?
3. Is it possible to mark partial payment, pending payment, etc?
4. Can I hide the price of all the listings?
Thanks in advance
Hello,
1. No, Traveler does not support this function
2. Yes, you can set inquiry in each services item
3. No, Traveler does not support this function
4. No, Traveler does not support this function
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Please help me understand why in some hotels prices are not displayed in the front end… Ticket ID: 68508
Hello,
We have replied your ticket. Kindly recheck
Please feel free to contact us if you need any further information.
Thank You and Best Regards
I still have the same problem.. Ticket ID: 68526
Bug report Since the last update, the “List item service” Elementor widget does not display tour thumbnails, when “layout” is set to “list”. I’ve noticed that this happens only if a user is not logged in, once a user is logged the pictures are visible again. I’m not using any CSS, this only happens when setting the layout to list, when the layout is in grid mode all is good. Please check the pictures below to see the widget settings: https://ibb.co/802wy4G And check this picture to view the bug: https://ibb.co/FgLFXRN I didn’t know where to report this bug, I’m sorry if this is not the place
Hello,
We provide support via the ShineHelp Support System.
Kindly provide us with a detailed description (photo, URL, admin account,..) that is related to your question above by “submitting a ticket” to our official support system: https://shinehelp.travelerwp.com/
That will help our developer quickly identify your issue.
Looking forward to hearing from you soon
Thanks and Best Regards!
how to delete the calendar from the activity service
Hello,
We provide support via the ShineHelp Support System.
Kindly provide us with a detailed description (photo, URL, admin account,..) that is related to your question above by “submitting a ticket” to our official support system: https://shinehelp.travelerwp.com/
That will help our developer quickly identify your issue.
Looking forward to hearing from you soon
Thanks and Best Regards!
how to add a new service instead of a car
Hello,
We provide support via the ShineHelp Support System.
Kindly provide us with a detailed description (photo, URL, admin account,..) that is related to your question above by “submitting a ticket” to our official support system: https://shinehelp.travelerwp.com/
That will help our developer quickly identify your issue.
Looking forward to hearing from you soon
Thanks and Best Regards!
Hello,
User upload image via the default WordPress media function
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Hello, I tried to follow your doc and found out that I don’t have Theme options> Email options the “From email” field, so the emails are being sent by wordpress@domain.com. Is that normal? Also, do I need Contact form7 in order for emails to be sent? https://ibb.co/1KfBxND
Hello,
Email is being sent from the Administrator Email in WPAdmin Settings
And Contact Form7 does not related to booking email
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Hi, is it possible to add a membership package manually on the Back-end? thanks.
Hello,
It is impossbile. Partners must buy membership package by themself
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Hello
I am afraid that you have to use custom code to change the theme layout.
In this case, you need a custom code that does not belong to our support policy. Please ask for a custom from another 3rd party to do this for you.
Thanks
Hi, is Woocommerce necessary if we use the Traveler checkout system? thanks
Hello,
If you use the defaults Modal Checkout system, you dont need WooCommerce plugin
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Hi there great support team, I was wondering if it is possible to check in the back-end (for admins) the bookings made for each partner when not using Woocommerce? and to be able to export CSV file. Thanks.
Hello,
There is not function like this. To check all booking, you can check in WPAdmin > Service, such as WPAdmin > Tour > Tour Booking
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Hello, after updating the topic, all rental types disappeared. From what can be fixed? Furthermore, it does not allow me to edit the item – ISOLATE. When I click on the sliders it doesn’t preview them for me so I can make changes to them.
Hello,
We provide support via the ShineHelp Support System.
Kindly provide us with a detailed description (photo, URL, admin account,..) that is related to your question above by “submitting a ticket” to our official support system: https://shinehelp.travelerwp.com/
That will help our developer quickly identify your issue.
Looking forward to hearing from you soon
Thanks and Best Regards!
hi i want to make listing but seems it not displaying on it
Hello,
Sorry but we do not understand your question well. Kindly give more detailed information and screenshot for a better understanding
Please feel free to contact us if you need any further information.
Thank You and Best Regards
can we add max days of rental? I can see min days but need to set max days too
Hello,
Unfortunately, Traveler does not support this fucntion. You can set minimum stay only
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Hello, I would like to have Hotel and rental and to be able to search and display everything from one page. How can I do this?
Hello,
Traveler does not support this function. Hotel and Rental are 2 different services and cannot be displayed in one page search
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Hello
When I click on any destination on the home page I want to be able to display hotels from that specific destination only.
Please look at the attached screenshots on Ticket ID: 68355
Hello,
We have replied to your ticket. Kindly follow on it
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Hi,
I will sell some products with WooCommerce but when I add products and shipping, hotels show shipping info on the cart checkout process. How can I hide the shipping for HOTELS but show for the PRODUCTS?
Thank you.
Hello,
Traveler do not support WooCommerce product. The WooCommerce Checkout is coded to use on Traveler service
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Hello, we are using Plugin Interlinks Manager from (daext), all ok with this plugin, but the Interlinks not work inside the tour programme itinerary. its as not post text and for that i think this plugin didn’t see the words. what we should to do to make this plugin working with tours and activities tour programme and literary. please. thanks and Best Regards
Hello,
Unfortunately, Interlinks Manager is not on the list of supported plugins. Kindly control the issue on your own
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Hi, is it necessary to use membership or packages in order to activate the partner program? Thanks.
Hello,
It is required. Partner need to buy membership package to able to upload video
Please feel free to contact us if you need any further information.
Thank You and Best Regards
