1323 comments found.
The website I built with the Pearl theme did not have any problems after it was built. But now, no matter which page I open, it gives me the error “Nothing found”. There is this message between the Header and Footer. However, instead of all the data in the body, there is only the text “Nothing found” in a large form. I reinstalled from backup a few months ago. The problem was solved. Now it gives this error again. I created a ticket for this. I haven’t received an answer yet.
Hello,
Thank you for reaching out!
We assigned a ticket to the agent and it is under review.
Please provide access to the dashboard on your ticket and we will assist as fast as possible.
Kind regards
Hi, 2 suggestions for your theme plz:- 1) tiktok icon is not showing into social media list to add profile into header and footer? 2) Twitter new logo “X” is not updated into the new version yet?
Can you plz tell that when above 2 updates done into the new vers?
Thanks.
Hello,
Thank you for reaching out!
We delivered the suggestions above to the developers team but cannot promise exact of the release. Developing processes may take more time than expected. Hope for your understanding.
Kind regards
Hey guys!
Any ideea why i got this after updating the PhP on server from 7.4 to 8.1 ?
Warning : Undefined array key “style” in /home/r72315empe/public_html/wp-content/themes/pearl/partials/header/elements/menu/menu.php
Hello,
Thank you for reaching out!
The theme is not compatible with PHP 8 and above yet. Support for PHP 8 is also underway and will be announced in one of the future updates as soon as completed.
Kind regards
This theme has a lot of Schema Errors. Kindly Remove the inbuilt schema declaration of the items for Widgets, Copyright, and VC Contact. We can have as many same schema on the website but when all are showing the same information, then why We should Duplicate them?
Hello,
Thank you for reaching out!
Certainly, I understand your concern. We’ll review and streamline the schema declarations for Widgets, Copyright, and VC Contact to avoid unnecessary duplication. Thank you for bringing this to our attention!
Kind regards
WP Bakery Builder 7.2 release waiting for a long time period. Still using 6.13. Can you deploy a new release ? Thank you for yor support
Hello,
Thank you for reaching out!
Our Developers will include updates as soon as possible according to the priority of tasks from our general roadmap
Regards
Oh thank you. Waiting your update.
Best
Hello, how can I add WPML langage selector on the header? Thanks
Hello,
Thank you for reaching out!
The WPML switcher can be added to the top bar in Dashboard > Header builder header section by adding drop-down field.
Kind regards
HI, i just purchased the theme and i need to work on it urgently. However the product is not working and while i use the same product key to create account for support and submit ticket it worked. Please help.
Hello,
Thank you for reaching out!
It seems you are trying to activate your theme with a help of a purchase code. You need to generate a personal token using your purchase code:
https://build.envato.com/create-token/?purchase:download=t&purchase:verify=t&purchase:list=t
Follow the link below, to read more detailed information on theme activation:
https://docs.stylemixthemes.com/pearl-theme-documentation/getting-started/activation
Kind regards
Hi! Could you make a theme update with plugins? One of plugin has security bug!
Plugin: Ultimate Addons for WPBakery Page Builder Your version: 3.19.0 New version: 3.19.18 Severity: This is an important security update
Hello,
Thank you for reaching out!
The theme does not include Ultimate Addons for the WPBakery Page Builder plugin by default.
If the plugin is installed by your side, you should update it using your personal license.
Kind regards
Your landing page and the theme description also has evidence. Your theme (when we bought) include(d) this plugin! Sorry i can attache screenshots to here, but I made some.
Also you changlog has too! Version 3.3.3 the last update 17 Mar, 2022
I am sorry the plugin Ultimate Addons for the WPBakery Page Builder is included in the theme package and not preinstalled.
We are going to release a new version of the theme, and the plugin will be included in the latest update.
Kind regards
I Understand what you say. I’m just asked, upload the newest version of plugin because it has a big sec. bug!
The new version of Ultimate Addons will be included in upcoming theme update.
Hi! You said, you will add the latest Ultimate addons for WPBakery plugin version. But you didn’t it yet. Please do it, because we cant uprage the php version and it has some security fix too!
The latest version is 3.19.19 / 20 Oct 2023
Thanks!
Sorry for keeping you waiting!
We tested the compatibility of Ultimate Addons for WPBakery and the theme.
Please download the latest version of the plugin from the link below and install it on your site.
I hope it helps.
Kind regards
Hi, i´m so close to finish my site, but I have a problem with menu mobile. As you can see in this link, https://bigbang-group.org/, when you open the menu in mobile everything is white. If I change the color of text link in desktop will not show ok, so I think the best option is to put a color in the background of the menu mobile, but I can´t figure out how to do it with custom CSS. Can you help me please?
Hello,
Thank you for reaching out!
You can apply the following CSS in Dashboard > Appearance > Customize > Additional CSS section to set the background color:
@media (max-width: 1023px) { body.stm_layout_advisory .stm-header { background-color: #152138 !important; } }
I hope it helps.
Kind regards
Hi
I have not installed the theme yet, but is layerslider is available is consulting demo? Can I use other demo feature into consulting demo?
Hello,
Thank you for reaching out!
The main slider in Consulting demo created with Slider Revolution plugin.
You can use STM Slider to create layered slider, but Slider revolution offers more customizing tools to create unique slides.
Kind regards
Hi, I need to use the font Manrope (it´s from google fonts). I imported to the site using the plugin Custom Fonts – Host Your Fonts Locally, but when I go to Pearl Options/Typography I don´t see it. Is there other way to import a google font to the site? Thanks a lot!!!!
Hello,
Thank you for reaching out!
The Custom Fonts plugin will not add new Google fonts to the theme options.
You should set the font family manually in theme customizer in Dashboard > Appearance > Customize > Additional CSS section.
Kind regards
Does it support RTL?
Hello,
Thank you for reaching out!
The theme doesn’t support RTL by default. If you are planning to use it for the Arabic website, you’ll need to add RTL styles manually. Let us know if you have additional questions.
Kind regards
Important notice from themeforest: “We wanted to make you aware about multiple serious vulnerabilities in versions 2.4.3 and below of the Booked – Appointment Booking for WordPress plugin.
This plugin was included with the following theme(s) you purchased on ThemeForest:
Consulting – Business, Finance WordPress Theme Pearl – Corporate Business WordPress Theme”
Hello,
Thank you for reaching out!
The vulnerabilities have been addressed in the Bookit Plugin and fixed in version 2.4.3:
https://docs.stylemixthemes.com/bookit-calendar/changelog-free-version
If you have an older version of the plugin installed, please update it on your sites.
Kind regards
Have installed theme and demo content but seems its missing a stylesheet and sliders as imports nothing like the demo.
Hello,
Thank you for reaching out!
Could you please open a ticket in our support system so that our agents can assist you?
https://support.stylemixthemes.com/tickets/new/support?item_id=9
Kind regards
I have sent a support ticket but no response??
The ticket has been assigned to the agent, and you will receive an update shortly.
Kind regards
Hello, will the theme be updated so that it can also be used with PHP 8.x?
When I run my website with PHP 8.x I can’t save changes in the Pearl Theme Options. If I change it to PHP 7.4 I can save changes again
Hello,
Currently, the theme is compatible with PHP 7.4. We will release a compatibility update when WordPress ends beta testing with PHP 8.0 and above.
https://make.wordpress.org/core/handbook/references/php-compatibility-and-wordpress-versions/
Regards
Hi, thank you for the quick and pleasant answer. Then I can build my new site with this great theme.
Could you tell me when you’ll support WordPress 6.3? Also, can I update version 7.0 of WPBakery Page Builder? Also, can I activate WPBakery Page Builder?
Hello,
All the plugins, which are not free, come under our Extended License for these plugins, so you do not need to pay for these plugins’ licenses to use them or extend your license through ThemeForest.
WPBakery page builder comes with our extended license. Therefore, the plugin can only be updated after the theme update as we include new versions of the plugin in the theme package.
The new version of the WPBakery page builder will be included in upcoming theme updates. If you want to be able to auto-update them from wp-admin, you will need to buy your own personal license for that.
Please create ticket in our support platform, and our agent will provide latest version of the plugin.
Kind regards
Trying to install the updated plugins and it gives the error – Download failed. Not Implemented.. All wordpress plugibs OK, just theme based plugines from https://panel.stylemixthemes.com/
Hello,
Please ensure that you have installed the theme within a pristine WordPress environment and have configured appropriate server limits. By having a well-configured server and WordPress setup, you’ll be able to seamlessly install and utilize the theme without encountering any limitations. Additional guidance and tips can be found here. -> https://docs.stylemixthemes.com/f-a-q/how-to-fix-errors-during-the-theme-and-demo-content-installation-process
Regards
I am having a problem installing the demo content after updating theme to the latest version. The installation gets stuck at the AI buddy plugin. I have recorded a screencast to explain what I mean. https://www.floik.com/flos/buqe/yuu8/24c05770.html
Hello,
Please make sure that you are installed the theme on a clean WordPress environment and have proper server limits as well. With a proper server and WordPress environment, you will be able to install and use the theme without any restrictions. Here you can find tips -> https://docs.stylemixthemes.com/f-a-q/how-to-fix-errors-during-the-theme-and-demo-content-installation-process
Regards
Hello,
It seems that the case comes due to your site date base. You will need to make sure that you are using php 7.4 on your site and re-check your date base. You can test the case by simply installing the theme on a fresh WordPress site on your own local host environment
Regards
yes I am using php 7.4 and I update theme, Wordpress also. how can is fix it? can you help me?
Have you tested on your own local host environment? If the case comes even with the 7.4 php, you will need to check the header builder from the datebase of your site
Regards
Hi there. I installed the Creative Agency Two demo, customizing content, and found out there is a huge blank above the footer. Could you tell me how to fix it?
I have one more question. I found “Product” built-in type of posts but it seems I can’t use WPBakery Page Builder which I can use in “Services” build-in type posts. Is there any way I can use WPBakery Page Builder in “Product” too?
Hello,
In the settings of the WP Bakery page builder plugin, you can activate on what kind of post types the page builder can be used, go to the plugin section > role manager part and activate the needed custom post types to be edited with the page builder plugin
Regards
Thank you! It’s solved.
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