26704 comments found.
Hi, version 30.01 the Portfolio List filter doesn’t work
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Could you please send us a mail to our help center providing your purchase code in it and our team will check this on your end.
Thank you..
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I thank the support for the assistance and the solution to the problem (which was not caused by the theme) but by my css modification. Best regards
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We are glad to hear this has been resolved!
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Hi Qode team, I can’t find information on how to hide the navigation menu and the whole header on a specific page. could you please provide me with this information?
Hi there,
Thanks for writing in! There is no option to hide the header on a specific page and you can do this by adding custom CSS and target that particular page ID and the header.
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Excuse me, could you help me with an example of how to hide the menu, logo, search engine, i.e. the whole header with css?
Sorry I already go it!
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Hello! I have the following problems with the template: (I attach images)
1. On the product page: A double magnifying glass appears in the photo. (https://imgur.com/xOu1sdG) 2. On the variable product page, the choice of attributes comes out without format, without design. (https://imgur.com/oQvmiOW) 3. On the shop page there is a lot of space on the right side. (https://imgur.com/7I1FTPd)
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Could you please provide us with your website URL so we can check.
Also please check if you have the latest update of the theme and its plugins.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello. HERE: double magnifying glass and attributes comes out without format, without design https://tinyurl.com/4j8v77j6 And HERE: So much space on the right side: https://tinyurl.com/3pccwtm9
Hi, I have the latest update of the theme and its plugins.
Hi there,
Could you please send us a mail to our help center providing your purchase code in it and our team will check this on your end.
Thanks.
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I did it..but nothing.
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Did you get a response from our support team? If you got a confirmation email while sending the mail, please provide us with your request ID.
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Hi, I have an issue with the qode tour plug-in. The description editor (not the main editor) does not work properly. When I press enter to change line it does it on the back end but at the frontend it keeps it on the same line . The results is that the text becomes totally unreadable. If I put
at the code solves it but the final customer can do it all the time because he has not coding skills
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Could you please send us a mail to our help center providing your purchase code in it and our team will check this on your end.
Thanks.
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Hello, 2,5 years ago I reported a bug where the submenu dropdown is not visible with your theme in the main menu on an iPad (big enough to show the “desktop version”). Just launched my newest website with Bridge – and looks like it’s still not fixed. The “patch” you provided then does not seem to work any more. The ticket is 106111 – was marked as “Solved”, but to me it’s not. Please advise. Thanks, Dorian
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Could you please send us a mail to our help center providing your purchase code in it and our team will check this on your end.
Thanks.
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On version “Bridge Version: 30.0.1” Logo is now gone, cart not working still, +/- buttons not working. I am looking at a refund and another theme as we speak.
The following CSS fixes the logo being hidden on inner pages:
.q_logo a {
display: block !important;
visibility: visible !important;
height: 98px !important;
}
You may need to tweak the height to suit your logo/site.
Hi there,
Thanks for writing in and we are sorry to hear that you have difficaulties. Could you please submit a ticket to our Help Center where one of our support agents can investigate and check everything on your end.
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can i create unique single product page and home page or not
Hi there,
Thanks for writing in! Could you please tell us what exactly you refer to by unique? You can build your page the way you wish, you can add, remove, rearange elements of course. When it comes to a single product page there are some predefined templates that you can use.
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The Qode slider on my homepage doesn’t work anymore since update 30.0.0… and it’s still the same after 30.0.1 update!
Hi there,
Could you please update the theme once again since we released a new update.
Please keep us updated
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Which new update? I updated with the 30.0.1 and it seems the last….
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Could you please send us a mail to our help center providing your purchase code in it and our team will check this on your end.
Thanks.
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I updated the most recent version of the theme today (Version 30.0.1) and both my header logo as well as the back to top arrow have disappeared.
Hi there,
Could you please update the theme once again since we released a new update.
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Version 30.0.1 is the latest theme and that is the one I have installed which is causing the problems.
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Could you please send us a mail to our help center providing your purchase code in it and our team will check this on your end.
Thanks.
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Hi, last update installed (10 minutos ago) and portfolio page has disappeared.
It seems to be because ELementor must be upgraded. How can this be solved? It was working until I updated the theme.
Hi there,
Could you please update the theme once again since we released a new update.
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I have updated the theme 3 times in the last 24h, has the update changed? The problem is still there, elementor doesn’t work.
My homepage is my portfolio, and it has disappeared.
Guys, I am not going to pay for support because it has happened after your update without touching a thing. Are you willing to solve it? Can you say something? I need my portfolio to be shown, it is the main purpose of my website.
Hi there,
Could you please send us a mail to our help center providing your purchase code in it and our team will check this on your end.
Thanks.
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Problem solved thanks to your help center. There was a plugin that needed to be updated. Thank you very much.
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After the latest update I went back to the previous version 29.9. Logo can no longer be inserted in the header.
Hi there,
Could you please try to update the theme once again since we released a new update.
Please keep us updated if everything is well.
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Hello, unfortunately the header logo is still missing also after updating version 30.1 and the required plugins. I’m going back to version 29.9
sorry…after new update at all and restart, everything works fine now in version 30.1
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Happy to hear everything is resolved!
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Hi, I have a pre-sale question, is it possible to do sticky columns ? Thanks a lot.
Hi there,
Thanks for writing in! You can add a sticky sidebar widget and if you use Elementor you can set a sticky column with custom CSS.
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Hi, version 30.0 the Portfolio List filter doesn’t work
qode_google_map shortcode also doesn’t work
Hi there,
Could you please try to update the theme once again since we released a new update.
Please keep us updated if everything is well.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, qode_google_map shortcode now work, but the Portfolio List filter doesn’t work Uncaught TypeError: $j(...).fitVids is not a function at fitVideo (default.min.js?ver=6.3.1:1:78203) at HTMLDocument.<anonymous> (default.min.js?ver=6.3.1:1:98261) at e (jquery.min.js?ver=3.7.0:2:26990) at t (jquery.min.js?ver=3.7.0:2:27292) default.min.js?ver=6.3.1:1 Uncaught TypeError: e.niceScroll is not a function at qodePanelArea (default.min.js?ver=6.3.1:1:198470) at default.min.js?ver=6.3.1:1:101641 at dispatch (jquery.min.js?ver=3.7.0:2:39997) at v.handle (jquery.min.js?ver=3.7.0:2:37968)
Hi there, Could you please send us a mail to our help center providing your purchase code in it and our team will check this on your end.
Thanks.
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After recent update content of the website is not showing.
Hi there,
Please update the theme once again since we released a new update.
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Hi, After the latest update the Qode slider on the Homepage & WPBakery Portfolio List module does not work anymore…
Hi there,
Could you please update the theme once again since we released a new update.
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Hi, After the latest update i have 3 websites where the Qode slider on the Homepage does not work anymore…And no, I do not have support…license was purchased 3 years ago…
Hi there,
Could you please update the theme once again since we released a new update.
Please keep us updated
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YEs, looks like the problem is solved. Thank you!
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We are happy to hear this!
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Hello, I would like to use this design for a project gallery : https://bridge407.qodeinteractive.com/?_ga=2.152720249.1171729005.1695808072-1382760074.1695808072 Where do I find this element in your elements list? Thank you
Hi there,
This is a section made with Revolution slider, which you can use. You can always import this particular slider to get the template and replace it with your own images.
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Hi,
I have been a long time happy user of your Bridge theme. Thanks a lot for the great theme pack you have made.
I have encountered an error on one of my sites, when enabling the ‘Enable Related Portfolios’ in Qode Options under Portfolio, the single portfolio pages break entirely and cannot render. Disabling the feature fixes the rendering issue of the pages, but of course disables the display of related portfolio items as well, which we would like to have still.
With the option enabled and the pages just showing as white, all I can see in the console is the screenshot here:
https://pasteboard.co/qGh32OrxndwF.pngI assume this could be a bug within the theme, as the functionality is used as provided and has not been altered.
You can see one of the pages with the error here:
https://design-meets-movement.com/project/cambia-lisa-schroder/Hope you have a fix for it.
Hi again,
Ignore the original request, it has been fixed through the recent v30 update.
However, the general portfolio page is now broken instead and renders incorrectly without images. Same with the related portfolio element, it seems to render as blank without any images as well.
Example on portfolio page: https://design-meets-movement.com/projects/ Example on project page with related portfolio (shown as related projects) enabled which renders blank: https://design-meets-movement.com/project/futurehaus-a-new-way-to-live-a-new-way-to-build/Hi there,
Please update the theme once again since we released a new update.
Please keep us updated if everything is well.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thank you, the 30.0.1 update fixed it.
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We are happy to hear this!
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I have this HTTP ERROR 500 – How to do in htaccess. Thanks
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
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Anyone know how to fix this issue with Bridge theme please?
An error of type E_COMPILE_ERROR was caused in line 2 of the file /srv/www/*.com.au/public_html/wp-content/themes/bridge/framework/qode-framework.php. Error message: require_once(): Failed opening required ’/srv/www/*.com.au/public_html/wp-content/themes/bridge/framework/lib/qode.layout1.php’ (include_path=’.:/usr/share/php’)
Seems to have happened since past update.
Thanks in adavnce.
Hi there,
Please check if you updated the theme and its plugins to the latest version 29.9 and if you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
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