21568 comments found.
Hi, Is it possible to change the logo to text logo instead of an image? Thanks.
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hi
I am just wondering If I willbe able to create seprate pages for services in a demo template as the one I like does not have services pages (Seprate for each servicers)
I also want if you guys can advice on the Speed of the theme as i had a very bad experience with some themes in the past in terms of speed.
Thanks Zack
Hi Zack!
Yes, you will be able to create separate pages for services even if the chosen demo doesn’t have one.
You will need to configure a caching plugin. Also, we recommend to make sure your server TTFB (performance) parameter is okay.
in my account page. There is no registration, only login information.
Hello!
This is a WooCommerce setting, which doesn’t depend on a theme: please navigate to WooCommerce > Settings > Accounts and Privacy. In the “Account Creation” section select “Allow customers to create an account on the My Account page.”
Hello, Suppose I have imported one demo sit. Now, can I import different pages from different demo websites as well?
Hello!
Pardon, I don’t see your buyer’s badge. If you’ve purchased the theme from another account, please address to http://support.dream-theme.com/ and submit your Item Purchase Code there.
I am planning to purshase the theme. That is why I am asking you the question. It will help me in my purshase decision.
Hello!
Sorry, I misunderstood your question. Yes, you can import different pages from different demos https://guide.the7.io/elementor/user-guide/the7-dashboard/pre-made-websites/#single-page But keep in mind that fonts, colors, etc. will remain from the first initially imported demo.
If you have more questions, you can submit them at http://support.dream-theme.com/ under the Pre-Purchase category. Hope you will enjoy the theme 
Hi there thanks for the great design. just one question How do I update the theme for security propose thanks
Hello!
Could you please refer to https://guide.the7.io/elementor/user-guide/installation-and-basic-setup/#update
lovely customer service quick support team who answer any support needed I will definitely recommend you to buy this the 7 there is countless themes and great team behind who can assist you to make your future dream come true. if you haven’t purchased yet please do you wont regretted my first shopping website has become live and active thanks to hard working team who the 7 themes team thank you this shows all hard work you did you deserve more then a word thanks again and again
Thank you so much for your kind words!
Hello,
How would I import WPBakery Ultimate Addons elements and pages on the Ultimate Addons (Brainstorm Force) website? I know some of them are included in your demo pages and can be imported that way, but it is not always clear which elements are yours and which are Ultimate Addons.
Thanks,
David
Hello David!
Could you please submit a ticket at https://support.dream-theme.com/ and provide an illustration. Sorry, not sure I understand what you mean by importing to the Ultimate Addons website. But maybe this would help https://guide.the7.io/wpb/user-guide/the7-dashboard/pre-made-websites/#single-page
Hi,
Sorry, perhaps I was not clear. I did not mean importing to the Ultimate Addons website (that would actually be exporting), but importing from the Ultimate Addons website to my the7 themed website. On the Ultimate Addons website, there are demo pages and elements, just as there are demo pages and elements on the7 demo website. How would I import those? If they were included in the7 main demo under, say, a separate tab for Ultimate Addons, they could be imported from there using the7’s Pre-made Website > Single page feature.
Thanks,
David
Hi David!
Could you please refer to https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins – it explains the difference between stand-alone and bundled plugins versions. I am afraid the premium content is available for stand-alone users only. This is true for all ThemeForest themes, not just The7.
Hi,
Thank you for the quick response.
There are so many elements to choose from in WPBakery. Some are demo’ed on the7 website and others on Ultimate Addons website. Would be convenient if they were all demo’ed on the7 website.
David
help me reset the key.
Hello! You can arrange your purchase codes under https://my.the7.io/
Presale questions:
1. Is there option to turn off client login?
https://lister.qodeinteractive.com/job/the-fastest-house-repair/2. in the single listing is there option to turn off ratings and commentes?
3. in the single listing is there option to turn off showing the price in green field?
TNX!
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
do you have any tutorial video
Hello! Yes, for example https://www.youtube.com/@the7tuts534
can i create my own product page like i want and home page
Hello! Sure, you can create as many pages as you want.
Hello, the theme is very good, I only have one question: how do I change the logo, as well as the head information and the address, and remove the 7 in the footer or change it? thank you.
Hello!
Thank you for your kind words! Could you please refer to https://support.dream-theme.com/knowledgebase/how-to-change-the-logo/
If you have more questions, could you please submit a ticket at https://support.dream-theme.com/
How does the Elementor license work with this theme? Does it extend to the pro version of the plugin? Is it valid for one domain? How long does it last? Thank you!
Hello!
Elementor license works in a standard way with our theme, there are no exceptions. Our demos are built by means of Pro Elements.
Hello. I have support, my ticket is still open and I am having some trouble getting a question answered. Maybe someone here can help. I have an album page with navigation enabled at the base of the page that allows users to navigate to different albums. This is the default album page, nothing custom: https://the7.io/main/dt_gallery/crazy-time/
The problem: there is no way I can see to filter which ALBUM CATEGORIES or INDIVIDUAL ALBUMS this navigation allows users to see. So: users can navigate through ALL photo albums on the website. I do not want this.
Is there a way to limit navigation between SELECTED albums ONLY or to certain ALBUM CATEGORIES only? I cannot find this parameter anywhere. If the control exists, please let me know where to find it. Thank you.
Hello Robert!
You can find our working hours here https://themeforest.net/item/the7-responsive-multipurpose-wordpress-theme/5556590#item-description__need-some-help We are really sorry we are based in different time zones. But please consider that our engineer has asked for credentials in order to recheck your website configuration. And they still have not been provided.
We are eager to help you, but we can’t make it without cooperation from your side. Thank you for your understanding!
Thank you – Raphael solved the issue for me. The function I require simply isn’t part of the current album page functionality. I thought that was the case but I wanted to be sure. Thanks. I made suggestions for improvement in the trouble ticket.
Hi there! Does the theme offer a way to use radio buttons with text in rather than dropdown for WooCommerce product variation options?
Hello!
We have a better option with Elementor: swatches https://the7.io/brand-shop/product/product008/
Thank you! If my website is already using WP Bakery builder I suppose this isn’t an option?
Hi! You can try this plugin https://wordpress.org/plugins/woo-product-variation-swatches/
Thank you!
Always welcome )
When will the Twitter logo be replaced with the new X logo?
Hello! Could you please refer to https://support.dream-theme.com/knowledgebase/how-to-add-new-x-twitter-icon/
Thank you! Is there a similar solution to add a Threads icon?
Hello! You can follow two first articles https://support.dream-theme.com/?s=soc&post_type=knowledgebase
Hello, Can we edit pages with Elementor?
Hello! If this demo content is built with Elementor, and not WPBakery, you can edit it with Elementor.
Hi – the Demo Import isn’t working for Elementor. The option is greyed-out, despite me having Elementor and Elementor Pro installed. I’ve tried reinstalling the theme too and updating.
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Just an update to anyone reading this – their solution fixed the issue. It’s a bug but their workaround works!
Hola, tengo un problema cuando grabo un nuevo post, me sale sin banner superior y sin barra lateral, cuando lo creo todo va bien pero el problema aparece cuando lo publico, alguien me puede ayudar?
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
hi, my problem is missin the theme options bar into back-end. there is no option to activate it into “the7 -> Legacy Features”.
Hello!
Elementor doesn’t need Theme Options, it uses Theme Styles https://guide.the7.io/elementor/user-guide/theme-style/ – but you can enable Theme Options back (fig.1).
Hi all,
Can we use Theme Options (disable Elementor Theme Style) to create a header, and then build a website with Elementor? Or do we have to use PRO Elements to make the Header? Will there be conflicts on the page if we use the header with Theme Options and create the rest of the page in Elementor? Thanks.
Hello! Yes, you can. But we believe Header templates are more flexible. If it sounds difficult to create header template from scratch, you can import our blank demo https://the7.io/blank/ and adjust it per your needs.
Hi, thank you for your answer. Can you just tell me one more thing if it makes sense, since we need to use PRO Elements, what if at some point PRO Elements starts charging (or maybe wont ever?) and we drop it or if we use Elementor Pro and decide not to renew anymore license, what happens to those parts of the site, will there be problems if they are no longer updated?
Hello! I am sorry, I can’t give a guarantee. But I suspect widgets stay safe until somebody tries editing a page with these widgets or updating other plugins/theme/WordPress on the website.
Ok, so it’s not safe to use the free Elementor alternative. If it were to be charged at one time and we give up on it, there are no updates and the page should be rebuilt.
Hello! Personally, our team relies on Pro Elements, and all our demos are powered by this plugins.
