Discussion on WP Rentals - Booking Accommodation WordPress Theme

Discussion on WP Rentals - Booking Accommodation WordPress Theme

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Multicurrency checkout and host payouts are the two important features that are lacking in this theme and these features will definitely put the theme leader in the industry. Don’t know when this update will be done.

Hello mbahrems, Thank you for the comment and for choosing our theme. We appreciate the ideas shared about what you would like to see in our theme future updates. Now we do not have multi currency support and we do not have payouts api systems implemented. I cannot promise these will exist in the theme future, but I have saved your wishlist suggestion on our clients wishlist ideas.

Please use our client support https://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).

If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate

Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.

Thank you

Presale question: This theme have everything that is required except 1 option: Availability calendar to be available only if you buy a paied package Is this thing available or can be achievable with some custom code change? Thanks in advance

Hello again,

You said you need subscription to see calendar. We do not have such a subscription.

The theme works with subscriptions for adding listings. User registers for free and you can enable membership paid submission to add listings.

For purchases of a membership package, admin can set woo commerce to process the payments with woo commerce processor.

In this case, recurring option will not apply as it does with theme merchants.

Thank you

Thank you for your answer. So in this case if woocommerce is activated the members can buy manually a package unlimited times.

Hi, In this scenario, where you put woo commerce payments to process payments for membership based submission, yes. Users buy a package (that has a specific x days, weeks, months or years as duration). In this scenario, When package expires, user can buy again the same subscription. Thank you

Presale question: is it possible to booking a structure without logged in the website? Only a final button that send an email to site admin.

is possbile in checkout page to have paypal as payment? I can’t see this method now.

i explain my need: i want that user on checkout can pay with credit cards (also paypal service) and cash will go to my bank account (IBAN). Is it possible?

Hi. Checkout page can have paypal – you need to activate the merchants you wish from woo commerce add-ons. We do not show all possible merchants supported by woo commerce, by any woo commerce merchant they support can be added.

I do not know if Paypal sends money to your bank account in general. I know they work with paypal account – If it helps, I found the help on paypal and woo commerce https://woocommerce.com/products/woocommerce-paypal-payments/

Thank you

PRE-SALE QUESTION:

Testing the instant booking:

When trying to pay the reservation, the total is marked at 0.00 on instant booking, why is that?

Hi, You may be testing a demo with 0 deposit. So no actual payment needs to be done, just send the confirmation and it will be approved.

We have deposit in % or fixed fee option to be set globally in theme optionshttps://help.wprentals.org/article/1-20-how-to-work-with-deposit-fee-and-service-fee/ . Help Ex https://prnt.sc/dC1wijb8RLz3

If you need further info or want to test our theme before you make a decision, please send a message from here https://themeforest.net/user/wpestate

Thank you

Very good, I have understood it perfectly…Last question before purchasing, I did not see any button for the host to accept the reservation, none appears.

Hi, In case of instant booking, owner checks instant booking option so he does not need to accept the reservation. For accepting the reservation by owner first, the checkbox for instant must not be checked. This works by property – more info is here https://help.wprentals.org/article/1-19-instant-booking/

For the booking process, how to see all possible scenarios, you can also check these videos https://help.wprentals.org/article/issue-invoice-reject-booking/

And as said above, If you need further info or want to test our theme before you make a decision, please send a message from here https://themeforest.net/user/wpestate

Thank you

Big fan of this theme, and the support is top notch. I have a suggestion, on the invoice page or on the booking page, is there a way we can add a button so the owner can flag if payment has been received. As the guest to owner payment is done offsite is there a simple way the owner can flag this on each invoice? My admin fee is 0 so all transaction costs between guest and owner happen offsite but I think it would be good for owner to keep a update if that money has been received for each invoice or boooking with a little toggle paid/unpaid button or flag.

Hi Achesman, Thank you for the beautiful feedback about our theme and support. I appreciate the suggestion. I understand what you need to have, but I am not sure yet what you see as possible location of this flag/label and how it is managed. If you have a screenshot / drawing send it to me here in this form https://themeforest.net/user/wpestate and will check the idea further for our wishlist for sure. Thank you

and one problem. When I test the Contact page, I cannot receive email. And then I create a new page with the Contact form from WpForm, I can receive it. How can I fix the default Contact page to use it?

Hi. It seems you missed missed my previous messages. Please use client support for client support questions

Please use our client support https://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).

If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate

Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.

Contact form emails work if you set email in Theme Options – Contact settings. https://help.wprentals.org/article/contact-page/

Thank you

Hey guys, a really important question, can I remove some stuff from the dropdown Search. I am using Search 2 and it shows in Dropdown not only the City but also Country and County and weird German tanslation wich makes no sense. Thanks guys

I never received the reply to our email oh. Thanks for replying. Could we set type 3 to only cities and areas? You have a brilliant documentation but I can find this one.

Found it! Now if I find the Contact form I am super happy ;)

Hello, Thank you for the follow up.

You said I never received the reply to our email oh. Thanks for replying. Could we set type 3 to only cities and areas? You have a brilliant documentation but I can find this one.

and then Found it!

I understand you found the help for search type 3 – but just in case, here it is https://help.wprentals.org/article/advanced-search-type-3-and-4-custom-search-fields-setup/

Contact form can be contact page template (form is included in the code) – https://help.wprentals.org/article/contact-page/

Or contact form builder – elementor widget – which you can add to elementor based pages – https://prnt.sc/lV0RqNS4P4er

Thank you

Dear WpRental Teams, I have a problem with the days in the week (as attached image https://ibb.co/9YwqF35). It doesn’t show full or short days correctly. How can I fix it? I use the Vietnamese Language for site.

I looked at the datepicker-vi.js file and found that your translation was correct. But I don’t understand why my calendar only shows the days of the week with the letter “Th”.

and one problem. When I test the Contact page, I cannot receive email. And then I create a new page with the Contact form from WpForm, I can receive it. How can I fix the default Contact page to use it?

Hello. We will have to check translation in support system with development team as I do not know why you see th if translation is correct.

Please use our client support https://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).

If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate

Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.

Thank you

Dear WpRental Team, When I try to create the new listing, my page said that “Please choose a state” but I don’t see it on my page.

Please help. https://ibb.co/BtSw019

Hi. State is in location settings – This is not location settings https://ibb.co/BtSw019 so I do not know if you have the field or not. you can disable mandatory fields from theme options as well – or choose what fields to show in submission form.

Please use our client support https://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).

If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate

Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.

Thank you

Hello I really like your theme but I have some few thoughts.

1- Can I install 3 different demo version of the theme. *I have a website project with 2 subdomain The vacation rental on the main site the car rental and office rental on the 2 sub Domaines.

2- is there a mobile version of the theme ??

3- hope when you are already having 50+ listing the website won’t be slow

Hello. You will need 1 license for each domain/subdomain. We also do not have car rental – please see our demos with what we can do to understand the theme feature.

There is a responsive design – same theme, but adapted through design to small screens. You can test any demo on mobiles to confirm.

The theme can work with this number of listings. Your hosting must be wordpress ready and with the according resources – https://help.wprentals.org/article/wordpress-server-requirements-to-install-and-use-wp-rentals/

If you need further info or want to test our theme before you make a decision, please send a message from here https://themeforest.net/user/wpestate

Thank you

How much is a single license or I will be the same price 3 time ??

Hi, the license fee is showcased on envato https://themeforest.net/item/wp-rentals-booking-accommodation-wordpress-theme/12921802 – you need 1 license per doamin, but again, we do not have car rental. Please check our demos to see features supported and please If you need further info or want to test our theme before you make a decision, please send a message from here https://themeforest.net/user/wpestate

Thank you

Hello i am ready to purchase the theme but I wanted to ask they are things like coupons or any other way of having some reductions. Because 69$ in my country currency FCFA is like 40k upward??

Hello, Thank you. We have no way to offer coupons on this market. But there may other themes on sale now you can find for your project. Thank you

Hello under prices why can’t I find the minimum hour section? I can’t find it

Hello. Thank you for the comment.

Hourly shows in Price section like this https://prnt.sc/FtwVuj8XPYHq Help https://help.wprentals.org/article/how-to-setup-hourly-booking/

Please send us a ticket with your site details to check and advise further if you still do not see the section after checking the help.

Please use our client support https://support.wpestate.org

If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate

Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.

Thank you

Character encoding issues happenned after updating the theme.

As I used this theme with WPML for non-english website, it worked good before I updated the theme, but now the emails sent to Admin or Users show garbled characters. If I manually convert them into coding UTF-8, the email will be normal, but most of users don’t know this way. Please tell us how to reset coding UTF-8 in the theme or its plugins so that it work properly like before. Thanks

Hi Leon, Please send through support the exact subject and email content to test. You said we need to change encoding, I only confirmed that we already used what you recommended.

I did a test with a non english language and emails works ok – https://prnt.sc/CfUH1gm-m6wt

Please check first you have the theme update to latest version to be sure you have the latest theme and plugins.

Please open a ticket in support https://support.wpestate.org/ and confirm an example of email in 2nd language (subject and content) to test and see how it shows.

Thank you

Hi there, this theme doesn’t support some East Asia languages such as Japenese, Chinese and Korea. Please test it. Thanks

Hi Leon, There is no issue with the theme emails with Korean, Chinese and Japanese. Here is proof https://prnt.sc/hRr3ClyjFc1T Please open a ticket in support https://support.wpestate.org/ and confirm an example of email in 2nd language (subject and content) to test and see how it shows.

Thank you

How can I translate the “Advanced search” widget in the Blog-list page?

Hello. The widgets (on sidebars) are in general synced with language po file from wprentals-core/languages Please check first in the language from core plugin that you have the translation set. Help https://help.wprentals.org/article/translation/

Please use our client support https://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).

If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate

Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.

Thank you

I want to hide the price on the calendar. How can I do it? I using the wordpress of DigitalOcean, and then I import the wprental. But I dont know why my site always receive notice Error establishing a database connection.

Hello. Price is showing automatically. I am not sure if we can help, but please open a ticket in https://support.wpestate.org/ – show us the exact price you want to hide (we have calendar in booking and availability).

The Database Connection comes from hosting, but what triggers it you would need to see by doing a detailed review of what hosting reports say in logs (like debug log). You assume you have this from theme, but maybe your hosting does not have memory or other resources recommended, or perhaps you have extra plugins that need more than theme default server requirements.

From theme end we can check to see theme is installed correctly as in our help

Please use our client support https://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).

If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate

Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.

Thank you

Thank you for your reply. I want to hide the price in this calendar (https://ibb.co/tCSNRKQ). Do we have any solution to do that? Because we use the Vietnamdong so the price is too long to display on the calendar.

Hi. We have to check with development team this question and the screenshot https://ibb.co/tCSNRKQ does not confirm which calendar (availability or booking) Please open a ticket in support and we will check and reply there.

Thank you

We love the theme, 5Star review from us!

We have a serious problem though:

1) on the listings page only 1 picture shows up. We added memory limit and do not see a problem in the console.

2) where can we edit the. category tagline, we need to change the language and input there

cheers!

Hello. Thank you for the review and beautiful feedback. I appreciate the kind words.

Regarding your questions

1. I am not sure how you add images. I will be able to guide you to add images based on how it should work, and if you need more assistance please open a ticket in support with your site url to see what you do

In wp-admin we put a notice that properties are managed in front end. That is because Calendar, Ical and Custom Prices are managed in front end. You can be single owner, but you need to use front end.

Images are added to Images section. First check you add images in front end https://prnt.sc/US_NLMi_5F4k – help https://help.wprentals.org/article/how-to-add-edit-images-in-a-property/ You can manage how many images from wp-admin are added to each property too. So if you have a limit – check that too. See the same help.

2. Category tagline, not sure if it is category name – that is managed from wp-admin – properties. Help https://help.wprentals.org/article/how-to-edit-view-delete-custom-taxonomies/

Tagline can be the 2nd line in some categories widgets – they are added by widget as you create the page.

We would need to see the section where you try to change language to advise with specific directions.

Please use our client support https://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).

If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate

Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.

Thank you

Hey guya, thanks for the outstanding support, I used Loco in the end. The only problem I have left:

a) can’t register for your support system, so I ask here again: I was able to translate nearly everything, we need to change the word guest in advanced seach, I even tried to find it in advanced_search.php as Loco does not show it. Do you have any hints where we can change the word in the dropdown?

Our project is a bit complicated as we hire per month, but we were able to change most of it.

Thanks again, and to those who are reading this you won’t find a better rental theme on WP ;)

Hi, Thank you very much for the follow up. I hope my answer for images helped too.

I checked and guests from default search form comes from theme language po – in this screenshot i checked the child theme languages we have from themepack https://prnt.sc/HvHIpMNV_LOXhttps://prnt.sc/TL9kuBbrQMpe

You can install the child theme from theme pack following this help https://help.wprentals.org/article/how-to-activate-child-theme/

And then you can edit or add your language for theme in child theme. Child theme will keep the custom language you create separate so you can update the theme.

If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate and I will help with the support account tomorrow.

Thank you

Hi there! How can I rename the “make a reservation” button on the mobile view, within the listing page? Thank you.

Hi, It is possible the name will apply to all places where Make a reservation exists. We do not use text just for mobile. The easy way to make changes to english labels is with this help https://help.wprentals.org/article/how-to-modify-theme-text-in-english-with-poedit/

Please use our client support https://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).

If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate

Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.

Thank you

HEllo there…I use your theme for one of my clients as part of the rental of a unique property, a house which will be rented at night or on weekends for two days… as an administrator I created the property with various details…however I cannot access the calendar and the dashboard anywhere…the pages which were created automatically during the installation of the theme always return to the home page…I I therefore have no access to the dashboard with the advanced calendar settings and the entire synchronization part which must be bidirectional with Airbnb where the property already exists (but my client wishes to offer it for rental directly on his site without going through this portal ) ...on the other hand all my default settings of elementor color typography title and layout are inactive and the maintenance mode does not work either…thank you in advance for your help

Hello, Thank you for the comment.

You probably saw in wp-admin that you need to manage properties in front end. That is because Calendar, Ical and Custom Prices are managed in front end. You can be single owner, but you need to use front end.

As I understand – you do not see dashboard pages. It means you put the limitation that only some users can add properties and your username is not in the list of usernames. Please check https://help.wprentals.org/wp-content/uploads/2017/08/Screenshot_26.png . Go in theme options and use comma , to separate usernames and no spaces between comma and username. Check username is added exactly as registered in wp-admin – users.

Property owner needs to be in theme options and then as owner you see all properties in dashboard – https://help.wprentals.org/article/how-to-add-new-listing/

Help for owner https://help.wprentals.org/article/use-wprentals-for-a-single-property-single-owner/

Regarding .on the other hand all my default settings of elementor color typography title and layout are inactive and the maintenance mode does not work either…thank you in advance for your help

The theme typography and colors are managed in theme options – help https://help.wprentals.org/article/design-custom-colors/ – and https://help.wprentals.org/article/how-to-change-theme-default-font/

Elementor controls will apply to pages created with elementor, but theme related design is managed in theme options.

We do not use maintanence, not sure what you try to use and cannot. If we can help, we will check what you have and assist in support further.

Please use our client support https://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).

If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate

Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.

Thank you

Thx for your quick answer, i finally found the solution alone for the dashboard before your answer…...and found the calendar .. I now have a more worrying problem because I think that your excellent theme does not allow me to achieve what my client is asking of me…he wishes to offer a 2-day reservation package (only Friday/Saturday or Saturday/Sunday) or it offers a reduction on the weekend price which is higher than the standard price…but for this I would have to be able to offer a calendar where only Friday / Saturday / Sunday are available and the customer must select two days consecutive…I was thinking of creating a second identical property and blocking the weekdays and imposing two minimum reservation days but it seems that this is not possible and that we cannot use the same calendar internally… (it would also be very useful I think if you offered the possibility of choosing the days available globally as is most often the case for reservation systems because if I understood your tutorial correctly we cannot prohibit the reservations on certain recurring days of the week….thank you in advance for your help

Hello. I am glad you found the solution.

I will do my best to guide to your last question, but please open a ticket if we need to see your exact setup

I now have a more worrying problem because I think that your excellent theme does not allow me to achieve what my client is asking of me…he wishes to offer a 2-day reservation package (only Friday/Saturday or Saturday/Sunday) or it offers a reduction on the weekend price which is higher than the standard price…but for this I would have to be able to offer a calendar where only Friday / Saturday / Sunday are available and the customer must select two days consecutive…

-> The theme can force check in on a specific day – you can add minim nights, and you can block calendar with ical so only the nights you wish are available.

—> From these 3 possibilities, since you need check in to be either Friday or Saturday – you can use minim nights and make calendar unavaialble with ical. We have a general help here https://help.wprentals.org/article/how-to-make-calendar-and-booking-unavailable/ The ical feed can come from Google Calendar too – with dates booked – and let users book only available dates in the property calendar.

—> We also have custom price for weekend nights – Help with more info in here https://help.wprentals.org/article/1-20-submit-price-details/

I was thinking of creating a second identical property and blocking the weekdays and imposing two minimum reservation days but it seems that this is not possible and that we cannot use the same calendar internally… (it would also be very useful I think if you offered the possibility of choosing the days available globally as is most often the case for reservation systems because if I understood your tutorial correctly we cannot prohibit the reservations on certain recurring days of the week….thank you in advance for your help

—> You can do this with ical feed. I do not know if we will be able to impose available dates through the theme, but if you need support with the ical feed from google calendar, we can assist through support and check what you have setup so far.

—> You can create listings in the theme and use ical between properties too, but not sure if that would needed.

Please use our client support https://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).

If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate

Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.

Thank you

Good Morning where and how can I change the booking time, our customer does not rent for days but months thank you.

Perfect cheers!!

One last question before we rate with well deserved 5 stars – we can’t find the ‘after price text’ anywhere

Hello. When you add a property (note – please make sure you use front end dashhboard to see all price and calendar options) – you will have these 2 fields – https://prnt.sc/acOgoVXVHXcv After Label is used for the text showing after price. You can choose to not display price and use only after label.

Help to add properties is here – https://help.wprentals.org/article/how-to-add-new-listing/

Thank you

Hello, I am looking for a suitable theme for my “Airbnb” project. Can anyone tell if this theme is suitable for it? I have the following requirements: - Landlords can offer their vacation apartment / vacation home for rent -Customers / tenants can book apartments through the platform -Calendar with occupancy schedule -Setting for landlords between direct booking or inquiry -Host Dashboard: overview of bookings / booking requests ; own apartments, and maybe incomes / fees -Hosts can register, but must be approved (fake check). -After approval, landlords can create vacation rentals themselves -The tenant must pay a service fee for a booking -The landlord must pay a commission fee for a booking. -Inquiries should run through the portal / dashboard, so that no secret, indirect, independent bookings take place, but the mediations can be tracked. -When a booking is made, the tenant should be invoiced directly with the service fee and offered the option to pay.

Thank you for your help.

Hello. Thank you for the message. Please see my reply

I have the following requirements: - Landlords can offer their vacation apartment / vacation home for rent

—> Users can register and add properties from dashboard. We have price per night / price per hour with different options.

-Customers / tenants can book apartments through the platform -

-> Users register to send booking requests.

Calendar with occupancy schedule -Setting for landlords between direct booking or inquiry

—> I assume you mean owners to add manual bookings? It is possible – help https://help.wprentals.org/article/adddelete-booked-periods-as-owner/

-Host Dashboard: overview of bookings / booking requests ; own apartments, and maybe incomes / fees

—> We do not have reports for income because theme does not pay owner. Money transfer to site admin only.

—> You can see what dashboard includes in dashboard overview – https://help.wprentals.org/wp-content/uploads/2015/11/Screenshot_16rentals.png

-Hosts can register, but must be approved (fake check)

—> Users register and can add listings without approval. You can use manual approval to approve listings manually.

. -After approval, landlords can create vacation rentals themselves -

—> Users can add properties after registration.

The tenant must pay a service fee for a booking -The landlord must pay a commission fee for a booking.

—> We have 1 service fee, added to total as you sent the booking and deducted from total after it is paid. There is no 2nd fee.

-Inquiries should run through the portal / dashboard, so that no secret, indirect, independent bookings take place, but the mediations can be tracked. -

—> Messages can be sent as logged in or not logged in to owner email. Admin can get duplicate emails. But there is no other tracking happening.

When a booking is made, the tenant should be invoiced directly with the service fee and offered the option to pay.

—> Please see here how to manage theme deposit and service fee – https://help.wprentals.org/article/1-20-how-to-work-with-deposit-fee-and-service-fee/

If you need further info or want to test our theme before you make a decision, please send a message from here https://themeforest.net/user/wpestate

Thank you

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