432 comments found.
I purchased this theme a while ago and never used it. I am now ready to use it and it’s telling me my license key is being used and I have never used it. Please issue a new license key that works. This is really confusing to be issued a licensing key that is already in use.
Hello,
Thank you for reaching us!
We have deregistered the purchase code for you. You should be able to register the theme now. It was registered here, however, we see that the theme is no longer in use on this domain.
You should know that you can now easily deregister your purchase code via our Help Center by following instructions from this article. If you are unsure about the domain where the theme was previously registered, you can enter any url (like google.com), and in the error message the correct url will be written.
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Hi, we have the same problem as @axbegue. After the update the menu and the footer disappear. Also some pages are not accessible. I see the text ‘page-copy’. I tried auto update and I tried FTP, but still the same problem. Please help!
Hello,
After further investigation we’ve managed to reproduce this. You can add a fix by navigating to edgt.functions.php located on this path:
wp-content\themes\baristawp\framework\lib\edgt.functions.php
Search for function ‘barista_edge_get_module_template_part’ and edit the line shown in screenshot.
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The changes you mentioned in the screenshot aren’t working. It seems like edgt.functions.php in the latest zip file is different than the one you shared in the screenshot. On line 914 in your screenshot you will see function_name:, in our edgt.functions.php this is missing (see https://prnt.sc/oh78JhvpaTXY). When adding it manually the site still isn’t working.
When just adding template: as you mentioned we get the following error; Fatal error: Cannot use positional argument after named argument in /home/NAME/domains/DOMAIN.com/public_html/wp-content/themes/baristawp/framework/lib/edgt.functions.php on line 928
Hi,
The fix has been included in the latest update. Please check if you have updated the theme and its plugins to the latest version listed in change log.
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Thanks, but I still see the text ‘content_copy’ under our footer.
Hi,
Please navigate to Appearance > Install Plugins and check if you’ve updated Edge CPT to its current version (2.4 at the moment).
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I did, but still I see the text ‘content-copy’ at the bottom of the page.
Hi,
We couldn’t reproduce this on our installation. This could be caused by some third party plugin. Please deactivate all your third party plugins except bundled plugins (Edge CPT, WPBakery, Slider Revolution, WooCommerce…) clear browser cache and check the page. If the issue disappears, activate your plugins one by one and try to find the plugin that causes the issue.
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I upgrade theme 2.5, my website display error
i can’t change or add favicon.ico on webstie
Hello,
When updating theme and bundled plugins please follow instructions from this article – How To Update A WordPress Theme And Plugins. We also recommend using FTP update method. After you update the theme all of the bundled plugins with available updates should be listed in Appearance > Install Plugins.
To change favicon image please follow instructions from this article.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
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The new version 2.5 is broken, it auto update to 2.5 and menu and footer disappeared, I clean install 2.5 version and same problem
Hello,
We couldn’t reproduce this on our end.
When updating the theme and bundled plugins we recommend following instructions from this article – How To Update A WordPress Theme And Plugins. We also recommend updating the theme via FTP method. After you update the theme all of the bundled plugins with available updates should be listed in Appearance > Install Plugins.
In case you need further assistance you can contact us through this email, include your purchase code in the email, and one of our support agents will gladly help you.
Support
Edge Portfolio part of
Qode Interactive
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Hello,
After further investigation we’ve managed to reproduce this. You can add a fix by navigating to edgt.functions.php located on this path:
wp-content\themes\baristawp\framework\lib\edgt.functions.php
Search for function ‘barista_edge_get_module_template_part’ and edit the line shown in screenshot.
Support
Edge Portfolio part of
Qode Interactive
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Where are the changelogs found for updates?
I found them in the theme download if anyone else wants to know. Couldn’t find this info in the online docs or anywhere else.
Hello,
The changelog is located at the bottom of the theme’s ThemeForest page here.
Support
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I will have to agree with mrlekman. We receive plenty of notifications of new themes from Qode but not updating existing ones is discouraging and may act as deterrent factor to buy the new ones as well. It is not my intention to be judgy, please take it as feedback to focus on maintainability while keeping sustainability. Best regards!
Hi there,
Please note that we’re currently in the process of updating all our themes and this theme is on our priority list, so we hope that the update will be released soon. Our team is working hard to get all the themes up to date with the current versions of plugins and extensions. 
Thank you for your patience.
If you wish to get the latest version of the bundled plugins to install them manually, please contact us through this email, and include your purchase code in the email, and we will send you the new version of the plugin.
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Did you stop maintaining this theme? The last update is in 2022, and you still do not have an ETA when or if you update the theme?
Hi there,
At the moment we don’t have an ETA when the update will come out, however, you will be notified via email when the new update is online on ThemeForest.
In case you need the latest version of any bundled plugin you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with the latest version.
Support
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Hello, thank you for your fast reply. But it seems more likely a pre-field email you sent to every comment shared the same question.
Many people might use the theme in important projects and this reply is unacceptable since you do not have any ETA for about 1 year.
And the last update was 2 years before. Can you please share more information?
Hi there,
We want to assure you that our dedicated team of developers is diligently working on updates for all our themes. While we don’t have a specific release date to share at the moment, we are actively striving to bring the new update to you as soon as possible.
If you have any issues or want to have the update of bundled plugins, please submit a ticket at our Help Center or contact us through this email, include your purchase code and one of our support agents will assist you further or send you latest version of bundled plugins. Thank you.
Support
Edge Portfolio part of
Qode Interactive
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Import doesn’t work. Have tried multiple times from different browsers and off of fresh resets, and yet it still freezes every single time. Pretty disappointing theme, might return it.
Hello,
Usually demo import issues are related to weak resources and you can see our recommendations regarding those in this article – Recommended PHP Versions And Resources And How To Set Them.
Also, if you are perhaps using some cache plugin, please deactivate it. It’s recommended that the cache plugin stays deactivated during demo import and while the site is still in the development stage.
On the off chance that you’ve waited for a while and the demo import didn’t finish properly, you can try importing via XML import.
In case you need further assistance with demo import please submit a ticket at our Help Center and one of our support agents will gladly help you.
Support
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Hi there, you have been telling us for so long, that there will be an update. But when?
Hello,
At the moment we don’t have an ETA when the update will come out, however you will be notified via email when the new update is online on ThemeForest.
In case you need latest version of any bundled plugin you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
Support
Edge Portfolio part of
Qode Interactive
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hi, I have the license activated on a domain, I can’t deactivate it, can you deactivate my license? I have to activate it on a new domain.
Hello,
Thank you for reaching us!
We have deregistered the purchase code for you. You should be able to register the theme now.
Support
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Hello! When will there be a new update? The theme doesn’t work with PHP 8.1 of 8.2 updates.
Hi there,
The theme will be updated, however, at the moment we don’t have an ETA when the update will come out.
You should know that in case you need the latest version of any bundled plugin you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with the latest version.
Support
Edge Portfolio part of
Qode Interactive
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when have new update?
Hello,
At the moment we don’t have an ETA when the update will come out, however you will be notified via email when the new update is online on ThemeForest.
In case you need latest version of any bundled plugin you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
Support
Edge Portfolio part of
Qode Interactive
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Do the theme support in latest Wordpress version 6.3.1?
Hello,
Current version of the theme is compatible with the latest version of WordPress.
If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
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Hi,
Where is my last support? Did you delete my previous message? I installed the theme on Wordpress 6.3.1 with all required plugins and server’s requirements. But I cannot import demo content with 28% loading which stopped. I noticed your team haven’t updated the theme since July 5, 2022. I guess that why the theme could not install with latest Wordpress and latest WooCommerce in PHP 8.2.x. Could I get a refund? I don’t want to use the outdated theme. I bought your theme in 3 months ago, but yesterday I downloaded the first time and installed it. Thanks for your support,
Hi,
The theme and the import are working correctly on our end with the current version of the theme.
On the off chance that you’ve waited for a while and the demo import didn’t finish properly, you can try importing via XML import.
In case you need further assistance with demo import please submit a ticket at our Help Center and one of our support agents will gladly help you.
Support
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I bought this – quite expensive – theme because it was updated regularly. Now the last update is from July 2022 and some plugins, for example: WP-Bakery and Sliderrevolution are also outdated. Can you provide us with information about upcoming updates? Thank you very much.
Hello,
The theme will be updated, however, at the moment we don’t have an ETA when the update will come out.
You should know that in case you need latest version of any bundled plugin you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
Support
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MASONRY GALLERY IS BUGGY
MY support expired – so it is not possible to open a support ticket… – but this problem exists… How can you change the fontcolor and the fonttype in masonry gallery. NOT THE HEADLINE, just the textfont… Right now it is merryweather… In edge options its not possible to change… primary and secondary fonts do not work in the masonry gallery…
BTW as I mentioned before: The text in the rectangle textbanner is not displayed on mobile view – only the headline. Just open your demo content on a mobile device and you will see…
regards, Flip
rectangle landscape is not working
Hi there,
Could you please send us a mail to our help center providing your purchase code in it and our team will check this on your end.
Thanks
Support
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Hi there,
any information about the ETA for the official update to 6.2?
By the way: Parallax background and Masonry slider with simple text is not working on mobile phones and some more bugs have to be checked…
regards, flip
Hello,
The current version of the theme is compatible with the latest version of WordPress and it is working correctly on our end.
As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.
Support
Edge Portfolio part of
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sorry guys, my support expired… so i am not able to open up a ticket… And this bug exists from Day one of my installation.
Just check your demo installation on an iphone and you will see, that the text small text in the rectangle container is NOT DISPLAYED on mobile view…
rectangle landscape is not working
Hi there,
Could you please send us a mail to our help center providing your purchase code in it and our team will check this on your end.
Thanks
Support
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Just a heads up… In the reservation-form shortcode, the times are wrong in the dropdown. 12:00pm and 12:30pm are listed as am. I’ve gone in and manually fixed this in the template file. Please can you update this, so in future updates it doesn’t revert back. Thank you.
Hello,
Thank you for reaching us!
These are the labels within the theme which can be changed/translated with some 3rd party plugin like Loco Translate (please see screenshot). You can find these labels in Edge CPT plugin.
If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
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Is it safe to update to WooCommerce 7.4.x ? When do you plan to update theme ?
Hello,
We haven’t tested the theme with this WooCommerce version yet.
At the moment we don’t have an ETA when the update will come out, however you will be notified via email when the new update is online on ThemeForest.
Support
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We just tried to update the php and are having issues as well. Lots of visible code throughout our site. https://bpizza.com/ The theme hasn’t been updated since 2021, and my support is expired. can anyone help??
Hello,
Please check if you have updated the theme and its plugins to the latest version listed in change log.
To update theme and bundled plugins please follow instructions from this article – How To Update A WordPress Theme And Plugins. After you update the theme all of the bundled plugins with available updates should be listed in Appearance > Install Plugins.
Support
Edge Portfolio part of
Qode Interactive
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how to use element pro, it be locked.
Hello,
Elementor demo is built using the theme options, shortcodes and free Elementor version. All of the features displayed in the demo can be achieved with free version of Elementor. Elementor Pro is not included with the theme.
Support
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