253 comments found.
Hi,
I would like to know if I choose a demo after purchasing it can have the roght to change it to another demo any time I want.
Thank you,
Hi aeddine_elhimer,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Best regards,
Hi, before buying I would like to know if the theme is customizable with my css. Thanks!
Hi revedenfance,
Yes, you can use the custom CSS code in the Jaroti theme. If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Have a nice day!
Ok. Thank you so much!
Hello. I have bought your Jaroti theme. Can you send me list with all mandatory plugins. One more questions. How to move translation bar from fixed bottom right to header like in demo of the theme? Thanks in advance!
Hi veselinm,
Thank you for using our theme!
You should install the following plugins: ThemeSky, WooCommerce, Elementor, Redux Framework, Slider Revolution. Other plugins are optional. But, you should only deactivate/delete them after importing our demo content.
About the second question, please open a ticket here https://skygroup.ticksy.com/ and give us more details (with screenshots). Our support team will help you.
Have a nice day!
Hello Team,
The theme is great, I am having a good time customizing it, I encounter an issue and that is:
The product variation style is dropdown as it comes native with woocommerce when I saw the theme I could see color and size swatches for product variation, is there any way I can fix and get the modern look just like in this demo page of yours: https://demo.theme-sky.com/jaroti/shop/loop-buckle-saddle-bag/
Am I missing some setting for the theme or do I have to get an extra plugin?
Update: Just found it, found the fix. Theme is great Thank-You
Hi subhamgupta603,
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hello,
I just want to ask if the theme compatible with this platform (https://docs.salla.dev/)
Hi serifgayt,
Unfortunately, we don’t use this platform to build the theme. If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hello, Im Gregorio from Jade Larentia. I purchased and installed Jaroti Theme a few months ago, but we are actually having a few troubles with it, and I’m wondering if you can help us. First of all, we would like to feature the first header layout option, the one with centered logo and standard horizontal navigation menu. The problem is that we would like to center the text of the top black info banner, that has the info of the shipping conditions. I tried to introduce html in the text box, unsuccessfully (
Hi adminjadelarentia,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information and more details about your issue. Our support team will help you.
Have a nice day!
Thanks a lot for the answer. Regarding the static image, I wanted to ask if by hovering the mouse over the image while I’m about to add to cart or view the product, could there be any movement on the image (e.g. it widens and shrinks)? To explain myself better in other themes when there is a list of products then you hover the mouse over one of these products you see a preview of two photos not just the cover one can you do this with your theme? Thank you very much for your availability and courtesy in your answers
Hi antoniorizzo,
Thank you for being interested in our theme!
There is an option in Theme Options which allows you to show another image (from product gallery) when hovering on product.
Have a nice day!
I’m having a problem installing the demo contents
Hi anthonynzube,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information and more details about your issue. Our support team will help you.
Have a nice day!
Is this the correct code to increase the price size on the main page and shop?
.woocommerce-Price-amount.amount {font-size: 18px; }
I have this code for the price on the single product page:
.woocommerce div.product .summary p.price, .woocommerce div.product .summary span.price{ font-size: 26px; font-weight: bold; }
This works fine but when I add the first code above it seems to override the price size on the single product page. Why?
Hi niksag_5000,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
I don’t use before website anymore. Now I want to use this theme on another new website. How can I unlink the theme from the old site and apply the theme on the new site? Thank you
Hi ndrdleona,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Do you Demos for this theme as I have used for others
Hi Katiewhat23,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hello, I am contacting you to find out how to proceed regarding a problem with updating the shopping cart. When I add a product to the shopping cart, the icon representing the number of items in the cart is not updated unless I change the page or refresh it. Is it possible to see an instant update when adding the product?
Hi mragent_47,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hello, I have on the website only the virtual products to sell and I dont need in the payment questionnaire all of the questions about phisical address of the buyers. Where can I find that option? Or could you please erase that from the website: www.domek.org.pl
Thanks in advance.
Hi poasp,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hello,
I’ve got a problem with the button “Add to Cart” in product’s page. It’s auto transfer me to google.com.
Please help me.
Hi pantkour,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hello There, I have downloaded the theme but am not able to install it. As it is shown.
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Hi nasofficial95,
Because you installed the package which contains documentation, license, ..., not the installable package. You need to extract your package and install the jaroti.zip package.
You can read the document at the link https://docs.theme-sky.com/jaroti/#installation or see the video at the link https://www.youtube.com/watch?v=pXksUNNIfOE&list=PLbyF_EROfxJQdVioZRm_06srz8sTY6m6-&index=1 so information.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Greetings I want to change the currency from dollar to any other currency but I am not able to do so. Please help me with this
Hi umang64321,
You go to WooCommerce > Settings > General > Currency Options > Currency > change your currency.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
How can I delete those extra product categories on the shop main page? (brand, material..)
Hi mhartenberger,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
The Footer of the website on mobile is not responsive. While editing in an Elementor it’s responsive but when I check it on a mobile phone all the components get clustered. Please help ASAP.
Hi shivrajroy86,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
When purchasing the theme, the logo font or image (.PSD) comes in the file.
Hi betohs,
Please feel free to open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
i NEED A SIGNUP OPTION ONTHE TOP OFTHE HEADER NEXT TO SIGN IN OPTION PLEASE HELP AND GUIDE
Hi quickentheagency,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!