535 comments found.
Hi, i deleted Unyson plugin because it was marked as critical in wordfence, but now all configurations are gone and cannot install plugin because it was deleted from wordpress.org, could you send me zipped plugin ?
Hi,
Please install the Unyson plugin from here: https://www.dropbox.com/scl/fi/3cnqi0gpmbq5w8b9tj9kb/unyson.zip?rlkey=8nz9yfgwfw6jmds4yv5t3drl7&dl=0.
If you still have an issue then open a support ticket here: https://themewinter.ticksy.com/submit/.
Our support team will check it.
Regards
Thank you
Hello, I can’t find the default Header that should allow me to adjust the size of my logo. Could you help me please?
Please, open a support ticket here : https://themewinter.ticksy.com/submit/
Regards.
The ticket has been opened. Thank you for replying me and telling me how to do it please
Hi,
We have replied to your ticket with solution. Please check the reply.
Regards
Hi There, Couple Questions:
How do I remove the attendees list from the event page please? Also, when I activate the Paid Feature of Eventin but the Search Button on the home page has a glitch. I submitted the PRIVATE TICKET #3551357 and attached images. When I deactivate the Paid feature, the search bar is perfect. When I activate the Paid one, the error comes back again. How can I fix this? How Can I update the parallax images on the home page please?
Looking forward to hearing from you.
Hi There, please remove the CSS code for showing the parallax images on mobile devices as it’s now affecting ALL the pages layout to be small as on mobile. I cannot work now on the website as the page looks like mobile version and everything is all mixed and messed up. Please fix this urgently and remove the CSS code for showing the parallax images on mobile devices. PRIVATE TICKET #3551357
The images are now showing for 100% screen size. All is good now for desktop but please remove on Mobile please as it’s not showing WELL. Thank you very much
Hi,
We have replied to your ticket. Please check and let us know the update.
Regards
Hi, is it possible, when registering sellers, to have them choose a category (for example pizzeria, sports…)?
Hi gianneeeh
No this is not possible by registering them by choosing a category.
Regards
Hi, is it possibile to integrate the display of localized events on a map into the theme? Another question, is it possibile, through geolicatization, to make visible visitors view the events around them?
Hi gianneeeh
Sorry to say that those features is not available on our theme.
Regards
Hello,
Is it possible to display the 40% discount code?
Hi Marcios,
You can use WooCommerce cupon code but discounted code is not working for the Eventin event.
Regards
Hello,
A few presale questions, if you don’t mind:
1. How can someone submit their event? And can we approve or reject it? 2. How to remove “buy ticket” and “attend” button? Since I plan to use it as Event Calendar only. 3. Is there anyway to add link on “Organizers name” (on event details page), for example people can click the name of the organizer and redirected to Speaker details page.
Look forward to hearing back from you. Thank you.
Hi,
1) For event submission by user, you can use the Eventin multivendor feature. Documentation here: https://support.themewinter.com/docs/plugins/plugin-docs/event/multivendor-event-marketplace/.
2) You can hide the buttons using custom CSS code.
3) You have to customize the code if you want to add the link here. If you need any help, our support team will help you.
Regards
When ordering a ticket, there is a calculation/display error in the total, the decimal place is set incorrectly or not at all!
Hi Gili,
The calculations work from our end. Can you please open a support ticket here: https://themewinter.ticksy.com/submit/
Then we’ll check the issues from your site as soon as possible and give you the solution soon.
Regards
PRIVATE TICKET #3535474
Hi,
We have replied to your ticket. Please check and let us know the update.
Regards
Hi, did I miss the Black Friday offer? Is $43 your Black Friday offer, or standart price?
Hi,
No, you didn’t miss it. Now the offer is running and it’s an offer price.
Regards
Does not look good with Unyson Framework
Hi lohasscout
We have a roadmap to move to another framework. We will start working on it ASAP.
But we have unyson custom plugin that we fixed the compatibility issues and we worked on it and updated it.
Hope you understand.
Regards
Unyson has been deleted from WordPress, now our website is down, please confirm a fix? Thank you
Please, open a support ticket here : https://themewinter.ticksy.com/submit/
and post from purchased ID :
Unyson deleted from Wordpress Org. Website get White Screen
Hi,
Don’t worry about Unyson plugin. Our development team always updates the plugin if needed. Can you please open a support ticket here: https://themewinter.ticksy.com/ with temporary admin login details? Then our support team will check the white screen issue.
Regards
Hello,
Thank you for this theme! My support expired, but I would like to suggest an update to this theme.
When a speaker widget is placed on a page but no speaker is selected, an error is thrown that breaks the page ( as shown in one of the screenshots). They are unable to edit the page to fix it.
I was able to recover the page by going to the render function inside `components/editor/elementor/widgets/speaker.php`
I then added a catch that shows a simple string in case there is no photo. This helped avoid the error as shown in the other screenshot.
// Check if exhibs_photo has data
if (!is_array($data[‘exhibs_photo’]) || count($data[‘exhibs_photo’]) <= 1) { echo ‘No valid data to display.’; return; }
I would like to suggest adding such a check to the widget to avoid breaking pages in case users add the element to a page but do not select a speaker.
screenshots: https://imgur.com/a/mchv92d
Hi kanyeceejay,
Thank you very much for sharing the information. Our development team will check it and if needed then fix it on the next realse of our theme.
Regards
Hi, presale question here;
We are looking to build one website that runs on 3 different domains. So 1 backend wordpress and 3 domains.
The goal is for users to buy entrance tickets (e-tickets).
Can you point us to which license we need to take?
Can we work with the regular license? Or do we need a regular license for each domain (and why)?
And what is the difference with the extended license (not the support) This price is way too high for our budget anyway.
Thank you in advance!
Kind regards
Hi Creaw,
For 1 domain you have to purchase 1 license. You can’t use 1 license for different domain. So, for 3 domains you need to purchase the 3 licenses. You don’t need to extend the license but if you want support for more than 6 months you have to extend it. Hope you understand.
Regards
Hi themewinter,
Okay that is clear. But for our use case we can just get the regular license right?
Kind regards
Yes
Hi Themewinter,
Last questions; Is this theme ready for a multisite setup and does it support multi language or is compatible with those plugins?
Kind regards
Hello Team, i wondering there is a way to use X for twitter Icon ?
Thanks for your query. Let us work on this. Regards.
Multievent theme: Hi. How can I edit/change the small images in the top. Its the images in the right and left side in the top of page. They are in different size and shapes. I can’t find the place where I can replace it with another picture. Regards Henrik
Hi,
I have replied to your ticket. Please check the reply and let us know if you have any issue.
Regards
Hi. Yes. I replied back to you. Please see ticket again 
Hi,
We have replied your ticket. Please check.
Regards
Hi. Just bought your theme. There are some errors on frontpage. i wrote to your support about it, hope you can help soon
Regards Henrik
Hi Henrik,
I have replied to your ticket. Please check the reply and let us know if you have any issue.
Regards
Presale question: hi. Is it possible to use the theme as an affiliate theme with events, or if I put in events but without selling tickets. The readers needs to buy the tickets directly from the event makers homepage. My website only provide info and pictures etc, but you can not buy tickets from me. Is that possible in any way?
regards Henrik
Hi,
Sorry, there is no option for affiliates in our theme. But you can show events on your site without selling events.
Regards
1) How can I pick one particular demo (Multi-Event) to set it as a starting point? 2) You told me it was possible to combine two particular demos. How can I add the Multi-Event for the Home, but the Demo ”Home1,2,3,4,5,6” for each new event? I want visitors to get the Multi-Event in the Home, and to the rest of the website (Others events) through a menu item I would like it add, such as “More events” (which would take you to the home site for each event).3) I also want to know if the theme license works with wordpress multisite, I want to install diferents demos on each subdomain, this would work?
Hi robertmolvizar,
1) You can import multi-event demos with one click. Screenshot: https://prnt.sc/2JhqW1qEbdx5.
2) If you need ”Home1,2,3,4,5,6” page demo, then we will provide you the JSON file of these pages. Then you have to import and customize the pages as you want.
3) The license will not work for multisite. You have to use different license for different sites.
Regards
Can I use your WordPress theme, which is licensed for a single domain, on subdomains of that domain without the need for an additional license? I would like to clarify your policy regarding subdomain usage
Hi robertmolvizar,
You can use the license for a single domain. But, you can’t use the same license for subdomains.
Regards