9418 comments found.
Hello The themes that are not marked “New” – are they still fully updated with Elementor Pro – same number of widgets than the one like Modern – not marked “New”? Also is there a way to have the category widgets (not cities but listings categories).
AND the property listing detail page with the several images like Modern 2 instead of just one big image with arrows? I would like to have both on the same theme. Is it possible?
Thank you so much 
Just for you to know: I am building a website for a new client using one of the several themes I purchased a while ago and were not used. Thanks again
OK – no reply. I guess you are waiting for me to renew the support. I used only 2 themes – 2 more I never used so never needed the support. I can pay $24 like you have for new theme but I don’t want to pay $50 for just a simple reply to one question. Sorry. Does not seem fair to me. If you could email me the elementor file for the section of the categories – modern 3 – so I can install it on the theme I like with the masonry images from the other theme. Thank you.
Hello,
Thanks for reaching out to us.
All the available demos will work fine with Elementor Pro. The cities widget is only available for property locations.
The single property page has different Gallery variations; kindly consult the following guide.
Property Gallery: https://realhomes.io/documentation/property-settings/
Please let me know if you have any further questions or concerns.
Best regards
Great!! Thank you so much for your help 
Sorry to bother you again. Just another question: I need to edit the top header (modern transparent) where the logo is. I went to customize and even though I unchecked the login submit button is still here. Also I need to add her email and address at the top but seems that I cannot edit that part with Elementor.
How do I edit that part with elementor or change it with a new section and delete this one – just that top section. Below I can work on it. Just the section with logo and phone and submit.
Thank you so much 
Got it!! I created a new full header with Elementor and assigned it to the home page and voila. Thank you 
Hello,
Great theme!
I have a question about compare feature.
Is there any way to select what fields( items ) I can put them on comapre list? And also I need to change the order of compare fields ( items ) such as taxonomies or some custom fields.
Because we don’t need to add some of fields ( area size ..etc ) and we need to add some of another fields to be comapred.
If you have please give us the doc or video tutorial to have a look.
If not, please also give us the details. how we can select the compare fields ( items ), taxonomies or the terms.
Thank you,
Hello,
Thanks for your interest in RealHomes.
You have the flexibility to choose the fields that appear on the Compare Properties page, and you can arrange them in your preferred order.
Compare Properties: https://realhomes.io/documentation/compare-properties/#compare-properties-settings
Please let me know if you have any further questions or concerns.
Best regards
Hello i tried to add single agent ultra contact on homepage with elementor, and now homepage is crashed error: [19-Oct-2023 16:14:22 UTC] PHP Fatal error: Uncaught TypeError: array_filter(): Argument #1 ($array) must be of type array, bool given in /home2/urbanfli/asprotec.cl/wp-content/plugins/realhomes-elementor-addon/assets/partials/ultra/single/property/agent.php:379
How can i fix it? thanks you
Hi,
Thank you for reaching out to us with your concern.
The Single Agent demo is only available in Modern design, which could be a reason for the issue.
However, we have to look into it thoroughly so please sign up at our support website and create a ticket and we will investigate this issue properly.
Thanks & Regards
Hi, how can we set a field to be required in the search form?
Hello,
Thanks for reaching out to us.
It is possible to make any text (input) field required. Kindly get in touch with our customer support so they can assist you in this regard.
Best regards
Hello, I have renewed my support package and I have emailed your support team 5 days ago. Can you please ping them in order to help me ?
Hello, can anyone give me a hand with this one? Any clue how I can achieve it?
My website has more than 25.000 listings and it’s way too slow when someone perform a search without any selection.
So my target is to have a required field (Location) so at least the users will be forced to choose a city/area and narrow the results in order to achieve faster loading times.
Apologies for sending many emails but really I am in need of it.
Thanks.
Hi, Your theme is great, Do you have any plan to add AMP support?
Hello,
Thanks for reaching out to us.
We have plans on adding AMP support in a future update.
Please let me know if you have any further questions.
Best regards
Pre-sale: 1. Can I use it as a multivendor where different sellers can login and add their own listings independently? 2. Can I have membership plans, for ex. Silver 5 listing, Gold 10 listing, platinum 20 listing, and when user register, I give him a plan, and than he can post just that number of listing? 3. Can user in dashboard have number of view of their listng by day, month, year etc? 4. Can user have publish/unpublish option in dashboard for listing?
Please replay pre-sale question:
1. Can I use it as a multivendor where different sellers can login and add their own listings independently?
2. Can I have membership plans, for ex. Silver 5 listing, Gold 10 listing, platinum 20 listing, and when user register, I give him a plan, and than he can post just that number of listing?
3. Can user in dashboard have number of view of their listng by day, month, year etc?
4. Can user have publish/unpublish option in dashboard for listing?
5. Can listing have automatic ID, when user post it, they get ID, and we can search in admin by ID?
6. Is listing have Featured option, so Listing can be on top of other, or be deferent color etc?
Hello,
Thanks for reaching out to us.
1. You can use it as a multivendor platform where different sellers can log in, add their listings/properties, and manage them independently.
2. Yes, RealHomes provides you with a membership feature. It allows you to offer different levels of memberships to the users of your website.
3. This is not a default option. However, our support team can assist you in adding property views to the user dashboard.
4. The users can publish/unpublish the listings in the dashboard.
5. RealHomes has an automatic Property ID feature, which assigns a uniquely generated ID to each property, which can be used to search for specific properties throughout the system.
Please let me know if you have any further questions or concerns.
Best regards
i have a question: Can users see their own analytics? So they add a property and can see, views… etc in dashboard?
Hi,
Thanks for reaching out to us.
By default, the property views and analytics feature is not included in the frontend dashboard of the RealHomes theme.
However, you can contact our customer support team, and they will assist you in making it available in the user dashboard.
Please let me know if you have any further questions or concerns.
Best regards
Hello, I need to purchase your template. I’m inquiring about how to use maps without any issues. I noticed that Google now requires API keys to be set up with credit card information and offers limited free usage (is that correct?). So, can I use other free systems (I’m connecting from Italy) to integrate maps into your template? For example, OpenStreetMap is completely free and customizable? What other systems can I use with your template?
Thank you so much! Tommaso
Hello Tommaso,
Thank you for your interest in our RealHomes theme.
The RealHomes theme is versatile when it comes to multiple map services integration. Here are the details about the map services you can use:
OpenStreetMap
Our theme seamlessly supports OpenStreetMap. It’s a fantastic choice, especially if you prefer a free map service. You can find detailed information on how to set it up in our documentation.
Details Information: https://realhomes.io/documentation/open-street-maps/
Google Maps
If you decide to use Google Maps, you can easily configure it with the RealHomes theme. The setup process is explained comprehensively in our documentation.
Google Maps Setup: https://realhomes.io/documentation/google-maps-setup/
MapBox
MapBox is another excellent choice. The theme offers MapBox integration as well. You can set up MapBox following the guidance provided in our documentation.
MapBox Setup: https://realhomes.io/documentation/mapbox-setup/
These three map options should cover various preferences and use cases. You can choose the one that best suits your project’s needs, considering factors like customization, cost, and geographical requirements.
If you prefer a free and customizable service, OpenStreetMap is an excellent choice and is readily available in RealHomes as a default choice.
Please let me know if you have any further questions or concerns.
Best regards
Hide box in header
Good afternoon, I need to know how to hide the white box with the property description located in the header of the main page. I want to show only the image. I would also like to know if the white box with the description can be made transparent. Thank you.
Hello,
Thanks for contacting us.
Kindly share the URL of your website so I can have a look and assist you accordingly.
Best regards
Hello,
The ideal way is to change the slider variation to a different one as per the documentation.
Slider Area: https://realhomes.io/documentation/homepage-settings-modern/#homepage-slider-area
However, if you want to remove the description box, kindly use the following CSS code in the Additional CSS box (Dashboard → Appearance → Customize → Additional CSS).
.rh_slider .flexslider ul.slides div.rh_slide__desc {
display: none;
}
For any additional questions or if you require further assistance, please don’t hesitate to create a support ticket by clicking on the link below:
Click Here to Sign Up for InspiryThemes Premium Support
Our dedicated support team is eager to assist you with inquiries or concerns.
Best regards
Thank you very much, it worked perfectly. Finally, instead of removing it, I would like to give the white box some transparency. Tell me here please how can I do it? Unfortunately I can’t make the query because the support expired, it’s a shame because I was never able to use it. It is greatly appreciated.
Thank you very much, it worked perfectly. Finally, instead of removing it, I would like to give the white box some transparency. Tell me here please how can I do it? Unfortunately I can’t make the query because the support expired, it’s a shame because I was never able to use it. It is greatly appreciated.
Hello,
Kindly use the following CSS code in the Additional CSS box (Dashboard → Appearance → Customize → Additional CSS):
.rh_slider .flexslider ul.slides div.rh_slide__desc {
opacity: 0.8;
}
For any additional questions or if you require further assistance, please don’t hesitate to create a support ticket by clicking on the link below:
Click Here to Sign Up for InspiryThemes Premium Support
Our dedicated support team is eager to assist you with inquiries or concerns.
Thanks & Regards
hello, i saw you have premium memberships, is it possible to make some fields as premium users? so you can only fill the field if you are premium?
for example, a basic user pay 29€ and has 10 fields to fill, and the premium user paid 49€ and can fill 5 fields more for his customers than the basic user? is that possible?
Hello,
Thank you for reaching out to us.
Sorry, you can’t make fields premium based on memberships.
Thanks & Regards
Hello I bought the theme for the following demo: Single Property 02 but it does not appear when installing in wordpress what can I do? is which one I care?
Hi,
Thanks for reaching out.
Kindly ensure you have followed all the initial installation steps per the RealHomes’ documentation.
Installation: https://realhomes.io/documentation/installation-and-activation/
If all the steps are properly followed, and all required plugins are installed, and you can’t still see the required demo, then please sign up at our support website and ask your question over there, and we will assist you properly.
Thanks & Regards
I can’t access support. It says license key already exist but i don’t know what the login is.
I need help with migrating property from your old theme to a new one. Do you have a plugin for property migration?
Hi,
Thanks for reaching out.
Please ensure that you use the same email address you used to sign up for the first time on our support platform. You can also contact us using the Contact Form on our ThemeForest profile page so that we can look into this email issue on our support platform.
You don’t need any plugin or specific method if you update RealHomes from a previous version to its latest version. You can consult this guide to perform the update safely.
Could you please confirm whether this is a real migration from an old domain to a new one or a theme update?
Best regards
I figured the migration.
Can I use it as a multivendor where different sellers can login and add their own listings
Hi,
Thanks for contacting us for your queries.
You can use RealHomes as a multivendor platform where different sellers can sign up, log in, and add their listings.
Please let me know if you have any further questions or concerns.
Best regards
on youtube link, is it possibile to add youtube shorts link? I mean something like this https://www.youtube.com/shorts/....
Hello,
Thanks for reaching out to us.
You can embed YouTube shorts in the property descriptions or the blog posts by reading this guide.
Warm regards
thanks
is it possible to make this theme from estate to care ? and change maybe searching instead of price to km (kilometres)?
Hello,
Thanks for reaching out to us.
You can use RealHomes for different natures of business other than Real Estate, as we have multiple customers successfully utilizing the features of RealHomes for their other business types.
Please let me know if you have any further questions or concerns.
Best regards
hello, can users been “verified” and show them as “verified” in the website?
Hello,
Thanks for reaching out to us.
You can mark agents/users as “Verified” using the Agent or Agency verification feature as shown here: https://snipboard.io/ahY2Fm.jpg
Please let me know if you have any further questions or concerns.
Best regards
thanks! this can be done in the backend right? i would like to set as “verified” if the agent meets some criteria, for example if they pay for it or if they send any proof document
team, can you please reply to my question above?
Hello,
Yes, that’s correct. You must mark the agent/agency as “Verified” at the backend.
Please let me know if you have any further questions or concerns.
Thanks & Regards
Hello, after the recent update, the dropdown menus in the navigation menu have stopped working. It seems there might be an incompatibility with the latest versions of the plugins from the updated theme: easy-real-estate and realhomes-elementor-addon.
Hi,
Please sign up at our support website and ask your question over there and we will assist you properly.
Thanks & Regards
Can I request for different support staff? Your current support does not seems to have adequate knowledge!
Hello,
Thank you for getting in touch with us.
I wanted to clarify how our support system operates. The availability of our support staff is directly linked to the volume of tickets in our queue. When you submit a ticket, the first available support representative will automatically address your ticket.
This process ensures that your inquiry is handled promptly by the team member who can provide the most immediate assistance.
Please don’t hesitate to reach out if you have any further queries or need additional information.
Best regards
is there a way to edit the search results page? I want to add the lot size and location to the information returned
Hi,
Thanks for reaching out to us.
Due to its complexity and features, the search results page is not based on Elementor. However, we have plans to make it Elementor-friendly in a future update.
For any additional questions or if you require further assistance, please don’t hesitate to create a support ticket by clicking on the link below:
Click Here to Sign Up for InspiryThemes Premium Support
Our dedicated support team is eager to assist you with inquiries or concerns.
Best regards
Do you have better support? Some of the answer from support are “Refer to manual”, “Edit from template”. Something it seems to me that I know slightly more than your support staff!
Hi,
Thanks for your valuable feedback.
Your feedback helps us continuously improve, and we are committed to analyzing your tickets to identify areas where we can enhance our support responses.
Our goal is to provide an even better support experience, ensuring our clients have a seamless and efficient journey with our products.
Best regards