446 comments found.
Hi, I’m connecting to the other ticket. The Unyson plugin deactivated itself again. I reactivated it now. The problem is not solved yet, I ask you to look at us. Have you changed the name of the template? I can’t send you tickets. Thanks, see you soon.
Hello, Dear Customer! We have replied you in the ticket # https://mwtemplates.ticksy.com//ticket/3539121/ We didn’t change the name of template. Please continue to post all your questions in this ticket. Best Regards!
Hi there,
I am trying to install demo content but as you can see on my screenshot i cannot find the button in any of the location you have pointed https://www.canva.com/design/DAF2as1ztyQ/U-5rPfAQlX1aPTxvgu0Upg/edit?utm_content=DAF2as1ztyQ&utm_campaign=designshare&utm_medium=link2&utm_source=sharebuttonplease ignore, i am dumb and skipped the step where i activate all the plugins
Hello, Dear Customer. Thank you for your message. If you have further questions – submit a private ticket at https://mwtemplates.ticksy.com/submit/#100014243 Best Regards!
Hi, I have a problem with the Unyson plugin. This plugin DEACTIVATES itself, a few hours after activation, without touching anything. I tried deactivating other plugins to understand if there is any conflict but no results, I also tried 2 PHP versions 7.4 and 8.0, but it continues to deactivate itself. What’s the problem? Thank you
Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com/ with the description of your request, and we will assist you. Best Regards!
Buenas noches He seguido todas las instrucciones para la instalación del tema principal y del hijo del tema y no me sale como en los vídeos de demo de la instalación, ni me salen las páginas en mi WordPress.
Hello, Dear Customer. Please read this article about how to install the theme with demo content: https://mwtemplates.ticksy.com/article/12433/ If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
Hi, how to increase the number of models on the main page in the masfby-grid block, where the isotope filter is located
Hello, Dear Customer! In order to increase amount of Models in shortcode – just open in code editor file options.php which locates in this directory: /wp-content/themes/ubella/framework-customizations/extensions/models/shortcodes/models/ and go approximately to the line # 14. Changes max parameter up to 100 or more and save changes. This will allow you to display more models via shortcode in page builder. If you have further questions – please submit a private ticket vi this link https://mwtemplates.ticksy.com/submit/#100014243 We will assist you with great pleasure. Best Regards!
Great! is work! Thanks!
You are always welcome, Dear Friend! Let us know if you need any help! Warm Regards! 
Please advise on how to change the image on the landing as per the private ticket submitted
Hello, Dear Customer! Thank you for your message. To change this background image, please click the settings of section (not a column): https://tinyurl.com/yq375wcc Then click “Background” tab: https://tinyurl.com/yq6vs95o Change image here, save changes, publish page and check results at front-end. Best Regards!
Preview is down. cannot view preview to purchase.
Hello, Dear Customer! Thank you for your message. The preview is online now: https://tinyurl.com/yrsztdvf Please check: https://webdesign-finder.com/ubella/ If you have further questions – just ask us. Best Regards!
still waiting for feedback on how how to change that (HELLO) image on landing page
Hello, Dear Customer! Thank you for your message. To change this background image, please click the settings of section (not a column): https://tinyurl.com/yq375wcc The click “Background” tab: https://tinyurl.com/yq6vs95o Change image here, save changes, publish page and check results at front-end. Best Regards!
Hi!
I love your theme! I am considering buying it for my new modeling agency, but I need to know if I can use it with Elementor. Please let me know if you theme works with that builder.
Thanks!
DJ
Hello, Dear Customer! Thank you for your question. The native page builder in the theme is Unyson page builder. But it is possible to insert Elementor sections directly on a page via Unyson with the help of this plugin: https://wordpress.org/plugins/anywhere-elementor/ Moreover, you may create completely new pages using Elementor. Also, our support covers demo-content installation and assistance with technical issues. If you have further questions – please ask us. Best Regards!
Hello how do I install this theme?
Hello, Dear Customer. Please read this article about how to install the theme with demo content: https://mwtemplates.ticksy.com/article/12433/ If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
when I stay to install demo it says log.erorr
Hello, Dear Customer! Please check your content at front-end, if all new pages are present, but some images are absent – install this plugin: https://wordpress.org/plugins/regenerate-thumbnails/ and click Tools => Regenerate Thumbnails => Regenerate Thumbnails for all attachments. If all these steps will not help you – submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
Hi There,
Please, note there is an issue when you land on the page and then move to other pages. its brings up a block? https://louvelle.co.za/ Please have a look and advise. , I am not used to how to i change the picture on the landing page with By The (Hello) SectionsHello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
How to import demo content
Hello, Dear Customer. Please read this article about how to install the theme with demo content: https://mwtemplates.ticksy.com/article/12433/ If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
Hi i have purchased this theme and facing some challanges to add models on home page as its comming in theme home page.
i am creating home page by my own in elementor pro using this theme. i need steps how to add slider of models as its coming in live demo home page
also i want to show all the form queries for models in the backend, where u can do it?
Hello, Dear Customer! Thank you for your question. The native page builder in the theme is Unyson page builder: https://drive.google.com/file/d/1ncIIId6nK4jFCL7m77nwrTI1sAAsc04d/ But it is possible to insert Elementor sections directly on a page via Unyson with the help of this plugin: https://wordpress.org/plugins/anywhere-elementor/ Moreover, you may create completely new pages using Elementor. Also, our support covers demo-content installation and assistance with technical issues. If you have further questions – please submit a private ticket at https://mwtemplates.ticksy.com/ Best Regards!
Does this Contact Model form send detail to website owner that for which model enquiry was made?
Hello, Dear Customer! Thank you for your question. The new model sends request via contact form, then website owner applies and create her profile. Best Regards!
okay, my question was that if any customer likes to hire one model, than there is a form in there profile, but i want that ask that when user fill that form, than that detail will be sent to wordpress site owner with full details of customer with the model he is intrested in?
am i right?
my question was that will i be able to get the detail of model that for which model enquiry was made? as i will not create account for model, i am hiring them for payment per project https://prnt.sc/RTKbWy9Z330nwa
Hello, Dear Customer! Thank you for your question. Yes, all requests for a certain model go via website administrator. You may configure proper email for any model: https://tinyurl.com/ykjerdjb Best Regards!
hi, i am interested in buying the theme but i can see unyson is no longer being updated. is this going to be an issue or are you no longer using unyson?
Hello, Dear Customer! Thank you for your questions. Our team supports theme and provides our customers with all necessary help. We continue to support Unyson plugin. Soon it we will be updated. Best Regards!
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
hELLO THERE ! COULD YOU PLEASE HELP TO EDIT HEADER I WANT TO REMOVE THE SEARCH AND LOGIN BUTTON .
Hello, Dear Customer!
In order to hide login/register/search icons in header, please click WP Dashboard => Appearance => Customize => Additional CSS and paste this code here:.rt-icon2-in-alt:before {
content: "\e689";
display: none;
}
.rt-icon2-head:before {
content: "\e074";
display: none;
}
.rt-icon2-search5:before {
content: "\e039";
display: none;
}
Then save changes and check results at front-end.
These icons will disappear. If you have further questions – please submit a private ticket at https://mwtemplates.ticksy.com/ Best Regards!
hey there im facing trouble activating the theme as there is already the videos have been given
Hello, Dear Customer. Please read this article about how to install the theme with demo content: https://mwtemplates.ticksy.com/article/12433/ If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
Dear Company,
I am writing to express my dissatisfaction with the AccessPress Social Counter plugin that I recently purchased. The main plugin, AccessPress Social Counter, seems to be non-existent.
Installation Issues with Compatible Extensions: I have made multiple attempts to install compatible extensions, but each time I am met with the same error message: “Github error: API rate limit exceeded for 81.169.144.135”. This has rendered the plugin and its extensions completely non-functional for me.
Given these issues and the fact that I have made numerous attempts to resolve them without success, I believe it is reasonable to request a full refund for my purchase.
Thank you for your attention to this matter.
Sincerely,
Leena Bellmann
Hello, Dear Leena Bellmann! We are sorry for all these inconveniences. Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100014243 with the access to your WP Dashboard and our team will help to solve all these issues. Best Regards!
Good afternoon,
I am interested by your theme and specifically by the directory version. In the product desciption there is a notice that you can turn it directory and integrate membership, payment gateways, ....
I would like to test it before purchase. Do you have a demo or a successful customer using this theme?
Best regards
Hello, Dear Customer! Thank you for your questions. Our product has successful background with various projects. This theme is a nice solution if you want to create models portfolio with various features. Please email us at modernwebtemplates.com@gmail.com and we will provide you with further information. Best Regards!
