17901 comments found.
Please help me check for PRIVATE TICKET #3479665
About: Teacher 2 can see and delete the SCORM lesson file (made from iSpring Suit) posted by teacher 1 on the lesson editing page.
Regards,
Thank you, we’re checking this. Are you using our CoInstructors addon ?
Yes, I using it
Change the color of the breadcrumb – WPLMS v4!
Last time I checked, this issue was not possible without CSS Code: https://wplms.io/support/forums/topic/how-to-change-color-of-breadcrumb/
Can you now change the font color of the breadcrumb on WPLMS v4 without CSS code?
The CSS codes being suggested do not work in most cases: https://wplms.io/support/forums/topic/how-do-i-change-the-font-colour-of-the-breadcrumbs/
The title area color can be changed : https://prnt.sc/OczDarF1MZ4g , but for specific element breadcrumbs you will need CSS and it depends on the header style you are using. Post a ticket at https://wplms.ticksy.com and we can help you.
Which location is this situated – it is not available under edit page/settings? https://prnt.sc/OczDarF1MZ4g
No it is under the WP admin – WPLMS – Header
YOU DO NOT UNDERSTAND MY QUESTION!
I am asking about changing the color of the breadcrumb – background, and text colors but you are showing something totally different.
Breadcrumb is under page settings and there is nothing that supports background and text colors for the Page Sub-Title, when “Show Breadcrumbs” is enabled.
For many years you have been using CSS codes to address this issue but these CSS codes do not always work.
Hence, I asked the question: Can you now change the font color of the breadcrumb on WPLMS v4 without CSS code?
This is a specific element we do not have this setting to customize the breadcrumb color. This is simply to avoid large number settings, since we get only a couple of requests per year for this, we can do that with custom CSS. We can do it for your site, just post a ticket at https://wplms.ticksy.com
Thank you for the confirmation.
Can I limit the amount of participants in a time slot? That way I can limit class size for better participation quality?
Yes, you can limit the participants in a course. When you say time slot are you referring to our Instructor booking addon ?Yes in that too you can enable seats per slot.
Ok I saw that after I searched the comments. I also saw that you were pushing people to Tutorly but I am not sure why. - What is the big difference between booking on WPLMS vs Tutorly. - For obvious reasons I am apprehensive to buy Tutorly. I also looked on Appointify and the last update was October 2022. - Is it that I would use Vibe Appointments with WPLMS, or does WPLMS already have booking/appointments? - Is WPLMS marketplace capable for Instructors to teach live and then the platform earns commission and with split payments?
So, there is very little difference between themes as all the functionality is powered by plugins. Yes, we arre releasing plugin updates almost every fortnight. See tutorly, wplms plugin update, the themes does not require frequent updates unless there are design changes / demo releases.
In Tutorly you get the Vibe Appointments plugin where in WPLMS you get the WPLMS plugin included in the pack. Both plugin work with each other seemlessly but WPLMS is for LMS & Course building whereas Tutorly is for Instructor Booking marketplace, so you can have both by having wplms + appointments plugin. Please check the videos on its working and you will be able to see the difference. WPLMS Videos, Tutorly VideosThe commissions addon works both with WPLMS & Tutorly.
Thanks!
Hi, Is there a possibility to create a new tab in the side menu of the vibebp app?
I need to add a tab to display information from a calendar that is inserted with a shortcode, but I don’t know how to add this shortcode in the internal app. I want this calendar plugin that I bought, I don’t want to use vibe calendar. The plugin is this: https://codecanyon.net/item/eventon-wordpress-event-calendar-plugin/1211017
Yes, You can create a new tab using a internal page and in that page add the iframe shortocde of another page which has barebones template and the eventon shortcode.
Hello, I have not understood very well, is there any more visual documentation to see how I can do it, please? I create a ticket for this?
Hello, I created the ticket: https://wplms.ticksy.com/ticket/3507431
Hello, could you please guide me with this?
Yes, solution posted on ticket.
The Wordpress Customizer throws an error and the woocommerce template is out of date…. Also its impossible for me to reach any support staff. I wish I could get a refund.
Please also ensure you have latest template there is no outdated woocommerce template. https://prnt.sc/x2VLnAQWm1E8 There is one and only 1 place where we provide support https://wplms.ticksy.com , post a ticket and share ticket ID here for quick reply
Please contact us https://wplms.ticksy.com . I fail to locate you in our support : https://prnt.sc/AA8i8Xn7Z8gA
literally downloaded the files today and then did any updates that popped up.
im trying to use the child_theme which obviously has customizer issues: There has been a critical error on this website. Please check your site admin email inbox for instructions.
Please connect with us post a ticket at https://wplms.ticksy.com , share site link. The latest version is 4.92
Reminder. Please share ticket ID with me.
Public Ticket #3506505
Where can I dl the latest version. Odd question why can’t you update the theme thru WordPress…. why do I have manually update an $80usd theme?
Please update on the ticket. You need to install the Envato market plugin for automatic updates https://www.envato.com/lp/market-plugin/
And once again I need to make another account on another site…
And install another plugin
Also I’ve tried to get it but it says I need to log in again and I’ve tried creating anaccount, but it says my email is already in use. So I tried to reset it through the forgot password feature, but it seems it does nothing. No email or anything. Why do I need 4 accounts and why do I need to bloat my site with so many plugins…
Any chance of saving us all the hassle and just giving me a refund?
Please clarify, “I need to make another account on another site” , Not at all it is this account itself. This is a plugin by themeforest itself ( Themeforest is owned by Envato).
Please reply on the ticket. I really do not understand why it is so difficult to post a message on support.
Replied on the ticket, issue with Lightspeed.
maybe you should mention that your theme / plugin is not compatible with lightspeed… would of saved me so much time… so what do i do now ?? i cant use your product
is it possible to use my own theme while running the wplms backend plugins?? i noticed when i tried it the wplms plugin switched off.
VibeThemes
VibeThemes Author about 12 hours ago Flag
Please reply on the ticket. I really do not understand why it is so difficult to post a message on support.
^ The main problem is that they require you to enter your username and email when you forget your password. I typed the username wrong, but the reset password section said everything was good to go. However without the right username no email was sent… so i was waiting for something that was never getting sent and i had no idea because you dont even have it set up to let people know there was an error… It’s stupid to even add the username part, because if someone can access your email to get the password reset. then they can access your email for the remind me of my username feature you have. It is not any secure its just a complication….
It is a best practice to not disclose whether user has typed wrong username / email in forgot password, please read here
Yes it is possible to use WPLMS plugins with other themes, many of our users are using it that way. Please check our videos on hwo to configure it : https://www.youtube.com/@VibeThemes/videos
We are using lightspeed on our own support site without issues, so this is not an issue only on your site we found this to be an issue, so this is site specific issue not theme specific.
Ok I’ll try it out
UI ISSUES – VERY IMPORTANT – NEED RESOLVE ASAP – 1. COURSE UI ISSUES 2. Page Not Found Issue with BreadCrumbs – TODAY I AM STARTING FB, INSTA, YOUTUBE ADS., KINDLY PLEASE TRY TO RESOLVE THE MENTIONED TICKETS ESPECIALLY ASAP – THANKS A LOT!!
Ticket id ?
Thank you, checking tickets.
Please update on tickets.
Yesterday’s UI issues are not completed, could you please kindly help me out with those issues
Hi guys, coul you please double check this: https://wplms.ticksy.com/ticket/3445188/ with the latest wplms plugin as well 19.8.4 thanks
Thanks for sharing ticket.
Hi, please let me know about this using your 2 updated plugins how is everything working with latest versions and the latest subscription version, thanks!
any news on this please?
Yes please! Waiting for it. Please test this on your local server or something. I need to implement the subscription model you offer in this theme and I am using latest subscription plugin called woo subscription 5.6 this is critical for my site. The site is not being brake or something, I just wanted to let you know if there is everything right with you plugin to make it compatible of need to update something. I know you can o lu use stripe to work with that properly, thing is you need to have a sandbox testing site in stripe to make it work. But please consider all this and check test orders to know if this is working along with your plugin to use along the woo subscription. Thanks!
Hi, any news please!
Hi, I am still waiting!
Hello,
Just a question, is Elementor Pro compatible with your theme? Thank you
Yes, it is comaptible but it requires 1 fix link
We’re testing it with our credentials and working on an update on the MS Teams addon.
Ok but how much time so i’m in that issue 3 week
Any update about that
Hi, forgive me if I’m missing something, but does this plugin come with instructor booking or would there be an extra charge for another plugin and if so which plugin and how much? Thank you
No worries, I found it in your docs, it’s a paid addon
YEs, we have listed all features here : https://docs.wplms.io
The truth is I’m frustrated because it doesn’t work as expected, I can’t see my theme as it looks in the demo, only text that I don’t need this plugin for, of course. I am using the hosting and domain service from hostinger but nowhere can I find an answer to the problem I have with my website.
We provide free demo setup, can you please post a ticket at wplms.ticksy.com and we can set it up for you. If you have already posted share ticket ID with us.
I will present my ticket, thanks for the comment
Is there a possibility of a future update to the WPLMS theme that will allow for direct integration of Jetpack VideoPress platform videos, similar to how you can currently integrate YouTube, Vimeo, or self-hosted videos?
If we get 2 or more votes we can add it.
Thank you for your response. It’s great to hear that you’re open to adding direct integration of Jetpack VideoPress platform videos to the WPLMS theme. I’m definitely in favor of this feature, and I hope others will vote in favor as well. Please consider this as my vote for the integration, and I look forward to seeing this feature in a future update.
when i upload an assignment as pdf here in the new course it gives me this error: https://prnt.sc/5RWGqMOs3jkZ
problem isssue: https://somup.com/c06YQoBHEn uploading file: .pdf
https://tice.fundanisa.com/beta/theme and plugin is uptodate
please check asap
Thank you for the ticket , we’re checking this asap.
VERY IMPORTANT! URGENT! NEED IMMEDIATE ACTION or RESPONSE from VIBE!! PROBLEM: Skillxup App NOT Working – https://skillxup.com/app/ – https://wplms.ticksy.com/ticket/3503491 – Something might be happened
SKILLXUP APP IS NOT WORKING!! PLEASE HELP ME!! ASAP!!
Its working, I rectified my self., due to some js code., its went wrong., now., its okay., – I saved your time 
please have a look at my other tickets., its simple tickets
Sure thank you, we’ll check them out.
Hi there!
We are having an issue with a user. They tried signing up for a product of ours. It is a Subscription(WooCommerce Subscription) and it bundles 3 courses. The user signed up and paid, but didn’t get access to the 3 courses.
We then tried to manually add the student to the courses, but got an error message that said “Members Not Added”... see the first screenshot link below.
I was able to add other users no problem. I was thinking it was due to the subscription part, but I did a test order of the same subscription product, and was able to get added to the courses no problem. I know as the student, you have to go in and manually start the course, but I can see the test user as active on the course.
I can’t find any relation as to why this student is different, but I did notice something odd when looking at the Users page. You will see the last 2 screenshot links below. The first user is the one not working, the second screenshot is of the student who is working. I noticed the working one has a “Active subscriber?” field and it is checked, but the one not working doesn’t have the check.
Is this the reason why we can’t add them to the course?
ScreenShots Members Not Added – https://ibb.co/QNq2dpz User member who we can’t manually add to course – https://ibb.co/1YgL9R1 User member who signed up and can be added to course – https://ibb.co/0m00GV2
Since you mention this is a specific issue with a user’s membership, please check if WooCommerce subscriptions has the user’s subscription shown as active. Only when an active subscription the wplms course subscriptions would take effect. If you want us to inspect this case, please post a ticket at wplms.ticksy.com
Thank you for sharing this. As you mention this is a user specific issue. First thing to check is the subscription status must be active in WooCommerce subscriptions. Let me know if that does not help.
Still no support after 2 weeks and no one help me till now Where vibebp team
Dear i added you on google at that ticket https://wplms.ticksy.com/ticket/3496293/
and still waiting 2 weeks in that ticket with action check but no support & check
This is an Miscrosoft account level issue all the reported errors come from Microsoft, so this can take time depending on what is not correctly setup in your msteams config. There is no further help we can provide as all your issues are reported as urgent even new features.
if available you can create account on Microsoft with any criteria and make configuration but make it run
checking right now
Please update on ticket.
why no one answer i’m open 3 ticket and still every day waiting for one response with out any helping why that from support so baaaaaaaad for help
The ticket is unique related to MS Teams the majority part is to be done in the Azure console as all the errors point towards scope and things.
So we need helping to solve that we investigate a lot of week In case we can make new e-mail and create from scratch
I’m still waiting for any response
This can take a lot of time, since this is a configuration issue not a code issue.
but that work with all client correct or they have same issue
checking right now…
Hello Team,
Just want to ask if there is an easy way to import our Teachable Courses to the WPLMS platform? Thank you.
Please create a ticket and share an export file with us at wplms.ticksy.com
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