Pre-made websites are empty, I can’t search for them nor install them. Please fix as we paid for the template. Thx

Subject: Urgent: Pre-made Website Not Showing After Theme Purchase

Hello Dream Theme Team,

I hope this message finds you well. I am writing to bring to your attention a critical issue that many users, including myself, have been facing in the past couple of days. After purchasing your theme, the pre-made website is not showing up as expected. This problem has caused a great deal of frustration and inconvenience for us, as it hinders our ability to use the theme effectively.

I want to emphasize that I have followed all the troubleshooting steps provided in your documentation, including reinstalling the theme, but the issue persists. Moreover, I have noticed that a significant number of users have been experiencing the same problem, as evident from the comments section.

We understand that issues can arise with technology, but it’s crucial for us, as paying customers, to have a theme that works seamlessly. Therefore, I kindly request your prompt attention to this matter. We rely on Dream Theme to provide a high-quality and reliable product, and we are hopeful that you will address this problem as soon as possible.

Your swift resolution of this issue will not only alleviate our current challenges but also help maintain the trust and satisfaction of your customer base. We look forward to a quick and effective solution.

Thank you for your understanding and cooperation.

Best regards,

Dhruv Dhandhukiya

The same, pre-made websites are empty. Ticket is created

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I waited, nothing changed. I can ask the question here:

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I have the issue with slug which is added the end of URL, please see below:

portfolio – landing page https://sitename.com/portfolio/

portfolio category – https://sitename.com/project-category/category1

product itself – https://sitename.com/products-portfolio/product1/

Url slugs are different. I wish them to be like this:

portfolio – if possible https://sitename.com/products/ – landing page (can be kept as “portfolio” if products is not ok)

portfolio category – https://sitename.com/products/category1

product itself – https://sitename.com/products/category1/product1/

Is it possible? I hope I’m clear. Thanks in advance, Merve

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