464 comments found.
Hello,
I’m interested in buying this Theme for creating a Marketplace for Photographers to sell Photo’s, can you please answer the below Questions;
1. Can I create Package for Photographers, like Upload 10 Photo’s visible for 30 Days for $10.
2. Can Photographers set their own price per Image they are selling?
Hello,
1. Can I create Package for Photographers, like Upload 10 Photo’s visible for 30 Days for $10. Answer: Yes, you can create your listings and set expiry for them.
2. Can Photographers set their own price per Image they are selling?
Answer: On frontend dashboard user can post there listings and set price accordingly.
Thank you Have a great day! Utillz
nice work, I like all, but here is 2 things I need, one to have better seller profile , can I use buddypress? second membership accounts.. like sell plans? is that possible, thank you
Hello,
Within the theme, there is a feature allowing the sale of items through plans. You can refer to the documentation link for detailed information on how plans operate in the theme: https://utillz.com/docs/heilz/monetize-your-business/plans/
It’s important to note that, at present, the theme is not compatible with the BuddyPress feature.
Thank you Have a great day! Utillz
Hi. I have a couple more pre-sale questions. If any are yes, can you provide a link to an example, or documentation. 1) Can I modify the layout of the single listing page?
2) Can users like a file? Perhaps give it a heart, or thumbs up? That way we could see what is popular or liked.
3) Do you have an example page with an audio item?
4) Do you have an example page with an eBook item?
5) Can resellers group some of their items together to show site visitors? For example, let’s say the reseller has 10 photos of the same car. How can they have them as a group so website visitors can browse the entire collection.
6) Do you have a way to place ads on the site?
7) Do you have a demo that showcases all the items, such as Photos, videos, audio, and ebooks?
Thank you so much!
Hello,
1) Can I modify the layout of the single listing page? Answer: Certainly, you have the ability to customize the layout for a single listing page using custom CSS coding.
2) Can users like a file? Perhaps give it a heart, or thumbs up? That way we could see what is popular or liked. Answer: The theme includes options for marking listings as favorites and promoting them. On the frontend, these selections will be visually represented by a heart icon.
3) Do you have an example page with an audio item? Answer: You can check the demo with this link:https://utillz.com/themes/heilz/
4) Do you have an example page with an eBook item? Answer: For now we do not have eBook item example.
5) Can resellers group some of their items together to show site visitors? For example, let’s say the reseller has 10 photos of the same car. How can they have them as a group so website visitors can browse the entire collection.
6) Do you have a way to place ads on the site? Answer: You can include your advertisements within listings by utilizing the listing type fields.
7) Do you have a demo that showcases all the items, such as Photos, videos, audio, and ebooks? Answer: Demo link: https://utillz.com/themes/heilz/
Thank you Have a great day! Utillz
Pre-sale.
Can I use your theme to sell PER picture and not per month
Hello,
In woocommerce products you can create your plans and set limit accroding to your choice in theme. Here is documentation link:https://utillz.com/docs/heilz/monetize-your-business/plans/
Thank you Have a great day! Utillz
Pre-sale Question: Does it allow customers to purchase items/downloads without an account?
Hello,
Login/signup functionality is mandatory feature for security purpose in theme. User cannot buy or download any thing without login in theme.
Thank you Have a great day! Utillz
Pre-sale question :
Hello,
I’m really interested in your Heilz theme. I would like to create a multivendor photo and video stock image bank for online sale. The theme could match but I understand that contributors must pay to sell on the site, but I would like sellers not to pay to sell on the site, I would rather integrate commissions on each sale, for example: if it’s a single sale, there is 70% for the seller and 30% for the site, if it’s a client subscription for example 10 photos per month, the commissions are distributed to all sellers to whom content has been uploaded, do you understand? This is the system on Envato or iStock, for example…To what extent is this possible with your theme? Thank you very much. See you soon
Hello,
For subscription plans you can use WooCommerce Subscriptions (premium plugin). If you install the plugin, a new product type called Listing Subscription Plan will appear under the product types.
To enable multi-vendor functionality, consider using the WooCommerce Multi-Vendor plugin. However, note that you’ll need to manually process payments to vendors, as they can request their payments through the frontend dashboard. It’s important to mention that in the theme, all payments are received by the super admin.
Thank you Have a great day! Utillz
Your theme looks incredible! Do you have a sample page/site that offers the items for sell, using WooCommerce? All I saw were items that were free to download. Thanks!
Hello,
Here are link where you can check the demo for the WooCommerce functionality in theme. You can use paid and free both plans for download the products as listing in theme. Link:https://utillz.com/themes/heilz/ https://utillz.com/themes/heilz/shop/Thank you Have a great day! Utillz
Hi, Looks pretty cool, but is there any demo with a normal product view/page? I don’t want to use as digital assets, I want the feel of Heliz for regular woocommerce products. For example I can’t test the cart or the checkout page in the demo. How can I do that? Thanks!
Hello,
Here are link where you can check the cart and checkout page link. Link:https://utillz.com/themes/heilz/checkout/ https://utillz.com/themes/heilz/shop/Thank you Have a great day! Utillz
Ok. Finally someone has made something serious about images.
Now i am confused about one thing.
According to Google there is no indexed tags by images at all,only names of users.
So can you update theme to index tags which are related for particular image?
I ask that because theme is not SEO friendly. Waiting your answer. Thanks
Hello,
We have noted your suggestion to include an index tab in images for SEO purposes. We will assess the feasibility of incorporating this feature into our theme in upcoming updates.
Thank you Have a great day! Utillz
Thank you very much. Now i have one more question.
Is it possible to turn OFF in admin panel payment process?
I mean to website only have free option,not pay option too?
Hello,
You have the option to eliminate the payment process from the admin. In the listing types, you can utilize free plans for the download process.
Thank you Have a great day! Utillz
Hi,
Can you provided the content images as well? Thanks.
Hello,
We provide Placeholder images only. You can customize your website by adding images according to your users’ choices and preferences.
Thank you Have a great day! Utillz
Is this theme support for “Custom Post Type UI” plugin – https://wordpress.org/plugins/custom-post-type-ui/
Hello,
You can utilize a custom post type plugin, but it will not be compatible with the theme’s listings and listing types. However, within the default WordPress settings, you can employ the plugin’s features.
Thank you Have a great day! Utillz
on your docs: https://utillz.com/docs/heilz/listing/action/action-type-purchase/
The purchase action type allows you and your visitors to sell anything under this action. The price will be calculated based on multiple criteria, like service fees, addons selection and more
Sell anything under this ‘purchase’ action, but after buyer purchase, there is only information about the order price, status, date, and so on..no other information about the purchases listing it self like if your selling a coupon then buyer should get the coupon, selling license-key then buyer should get the license-key, selling a private URL then buyer should get those private URL, etc ….
and one thing need to be improve about the support, everytime I send/reply on message on the ticket I should wait for another 24-hour for get a reply back from you
Hello,
Our development team is currently in the process of enabling the download of assets after purchase. We are utilizing the purchase action type to sell individual files through separate listings. This feature will be incorporated in our upcoming update. Alternatively, if you wish to access this feature ahead of time, you can contact our custom development team via an email. You can also share your email address with us.
We apologize for any inconvenience caused. The response time for ticket replies is 48 working hours, as our development team requires sufficient time to find the best solutions. Consequently, the support team might have experienced delays in their responses. However, they always strive to reply within the designated response hours.
Thank you Have a great day! Utillz
Hi,
How long or when do you think the feature will available?
I understand the 48 hours working hours response time, but if every message i have to wait 24 hours for a reply, how frustrated ?
ihave purchase Heilz for 2 months already and still today still unable use it for running the businesses 
Hello,
Apologies for any inconvenience caused. We will strive to respond to your tickets at the earliest possible time. Please share your concerns our development team will work towards resolving your issues.
Thank you Have a great day! Utillz
is the new update will available this month?
Hello,
Next month, we plan to release the update.
Thank you Have a great day! Utillz
these update release will contain the features for download for ‘purchase’ action type ?
which week of next month the update will release?
Hello,
The upcoming theme update is scheduled for January.
Thank you Have a great day! Utillz
the new update will be on 1st week of January 2024?
so the new update still not supporting this, when will support this?
Pre-sale questions:
1. Is there a way for vendors to only input a pre-determined price during their listing submission.
2. Is it possible to restrict file type upload during submission process.
3. Is there a way to allow users request for modifications to assets via the platform and for users to upload custom deliverbales that would only be available to users
Hello,
1. Is there a way for vendors to only input a pre-determined price during their listing submission.
Answer: Certainly, there is an option to include a price field in the listing types for particular listings during the submission process.
2. Is it possible to restrict file type upload during submission process
Answer: File type can be changed or restrict with custom coding only. We can do this for you.
3. Is there a way to allow users request for modifications to assets via the platform and for users to upload custom deliverbales that would only be available to users
Answer: If user want to modify the uploaded listing after submission then they can modify from frontend business’ dashboard.
Thank you Have a great day! Utillz
How much for the file restriction custom coding
2. What I require for item 3 is that after a customer makes a purchase of an asset and he would like for the vendor to carry out a modification on that asset, is it possible to have a way for the customer to make such a request and for the vendor to submit that modified asset directly to the customer via the platform similar to how EDD custom delivarble functions
Hello,
The theme does not facilitate the EDD process. Vendors or users can submit their listings through the frontend dashboard, but the super admin must approve them from the admin panel. Vendors are unable to directly contact users. All payment processes for listing are handled exclusively by the super admin within the theme.
Thank you Have a great day! Utillz
Ok noted,
Two more questions, is it possible to have a listing product with variable prcicng for example a single image asset having two diffenret resolution with different pricing based on the resolutions
Hello,
Apologies for any inconvenience, but we currently do not have the feature to set different prices for different images with different resolution in the same listing.
Thank you Have a great day! Utillz
From your demo and documentation, I observed that users can’t purchase an asset with the vendor base price and that the Action type purchase works more for service than for download asset, I would like for users to buy vendors asset based on vendor base price while the admin gets a commission from the sale. How possible is it for the theme to able to achieve this? and if not possible, how much would you charge for the required modification?
Hello,
The theme offers two options for products: one with a download feature that does not include the base price of the listing, it works with subscription plans only and another with a purchase button that interacts with the listing’s base price. The documentation outlines how the purchase and download functionalities operate within the theme.
https://utillz.com/docs/heilz/listing/action/action-type-download/ https://utillz.com/docs/heilz/listing/action/action-type-purchase/Thank you Have a great day! Utillz
hi,
any plan for increase/improve the elementor widget?? Currently its lack of the listing sort and filter widget, no elementor widget for showing the list of seller
Hello,
Currently we are not fetching the data of sellers as list view but we will consider your suggestion with our custom development team to check the possibility for this feature to implement in our theme with elementor.
Thank you Have a great day! Utillz
Hi, I hope you are doing great. When we upload an image in the “cover option”, it automatically sets the featured image. But I want to do vice versa, like I want to set the featured image, and it should set that featured image as the cover image so that the featured image can be shown as a cover image in a single listing page as well as a gallery page.
I don’t want to set the cover image, I don’t want that option, I just want to set the featured image.
The main reason is to set multiple featured images, so that featured images can be shown in the cover image in a single listing as well as in other areas where the cover image takes place.
Hello,
Sorry for inconvenience, The inability to add multiple images as featured images in listings.
Thank you Have a great day! Utillz
Which license system this theme supports, is it each image/product based license or each subscription pack back based license?
Hello,
The theme supports the subscription plans paid or free for the listings and products.Here is documentation link: https://utillz.com/docs/heilz/monetize-your-business/plans/
Thank you Have a great day! Utillz
Here where can I add the license key for boty product or subscriptions? and is it possible to generate unique license key for each buyer?
Hello,
You have the capability to include a field for a license in listings. However, in the plans section, there is currently no provision for adding a unique key for licenses.
Thank you Have a great day! Utillz
Thank you
May I ask: When uploading a photo, most wordpress themes often have many versions of photos, which make the server full quickly.
May I know how many versions is one phone uploaded with Heilz theme? If it has more than 1 version, can I customize to reduce number of version of the photo? Thank you so much!
Hello,
In our theme originals image will be used no other version will be created for images.
Thank you Have a great day! Utillz
I don’t understand how business accounts can price their own products, especially downloadable products. If I understand correctly this is actually a major limitation. It seems like it only sells downloadable products at the same price.
Hello,
Business users can establish their own pricing for listings during the submission process. However, to enable this feature, the admin must include the price field within the listing types configuration.
Thank you Have a great day! Utillz
Do you have a demo? because I read your documentation and found that only Action type purchase can set the price itself.
For the download product, you have selected 1 woo product and it sets the price according to woo. I didn’t see any pricing options when I used your demo.
I don’t know if you offer refunds, so I want to be sure when buying
Hello,
You can watch a video demonstration via the provided link to see how listings and listing types operate within the theme.
https://www.awesomescreenshot.com/video/21304582?key=c68960d314f927eff3996e45a5f4c766There is no refund process after buying.
Thank you Have a great day! Utillz
Have you tried buying as a customer yet? I think it’s problematic, If simply create a number field
Hello,
When listing is approved by the admin then customer can easily purchase the other vendor listings.
Thank you Have a great day! Utillz
I know that but what I mean is how the price will be calculated. Have you tried yet? I suspect that the price is still the price of the woo product. Let’s try it again. And why do we have 2 prices here? 1 Price tab and 1 price field you add. It causes confusion for business users. You don’t get refunds so I want everything to be solid.
I tried your demo, everything was perfect until I encountered this problem. It has not been clarified. A very important issue.
Hello,
The price should be one only in listing have shown the field demo to you. You have to add the downloads plans in the listings that can be added with WooCommerce products’ user goes to checkout page then all calculations will shown on checkout page.
Please refer to the attachment. https://www.awesomescreenshot.com/video/21368398?key=cfe0e127058ecaa443938bb428da5546Thank you Have a great day! Utillz
Product price in woo is 39$ The price that the vendor ( business account ) entered was 23345. But you see, the price when you download it. What is it ? I do not understand? As I think it should be 23345$
According to what I read in the documentation, the download filed action is only available for the Listing download plan type. How can you make it available for Listing plan
Prices set by user business have no effect. Only see the price of woo product https://ibb.co/kH592JP
Hello,
To offer a pricing option exclusively for listings, without involving WooCommerce products, you can utilize the “purchase” action type. This enables users to directly purchase the listing at the specified price, streamlining the process.
Thank you Have a great day! Utillz
I read that in your documentation so it’s not the main question.
If so, is my question correct? business cannot set prices for downloads. I really like your product because it is very unique, does not use third-party plugins
Hello,
Business account user can set price for their listings on submission time. But you have to use purchase option for listing.
Thank you Have a great day! Utillz
How can customers download after purchasing?
Hello,
The download listings are shown in assets section in frontend dashboard.
Thank you Have a great day! Utillz
I have some questions before purchasing.
1, Can it be saved in external memory? I don’t want to save with my server. Ex: google driver, wasabi
2, Can users preview? For example, I sell music so I want them to listen to a piece of music before buying.
3. In case I sell videos, instead of uploading the video, can I simply use the youtube url?
4. Is it compatible with any affiliate plugins?
Hope you reply soon
Hello,
1, Can it be saved in external memory? I don’t want to save with my server. Ex: google driver, wasabi
Answer: Sorry for inconvience, There is no option for extrnal stroage in theme.
2, Can users preview? For example, I sell music so I want them to listen to a piece of music before buying.
Answer: The reason we’re unable to offer a preview option before submitting a listing is that, prior to submission, all data is stored in session and isn’t saved in the database.
3. In case I sell videos, instead of uploading the video, can I simply use the youtube url?
Answer: Certainly, you have the flexibility to utilize the URL option in the listing type field. For editor or textarea fields, you can incorporate URLs into your listings as needed.
4. Is it compatible with any affiliate plugins?
Answer: I apologize for any inconvenience, but it’s important to note that our theme does not provide an option to affiliate listings.
Thank you Have a great day! Utillz
1. I think it’s time for you to think about saving user-uploaded files in external storage. It can be very large and will affect the performance of the website.I think you have to seriously think about this issue. WP cannot load very large data of videos, files…
2. What I mean is we will upload an audio file that buyers can play before they buy. I know it’s possible to create such a field, but I don’t know if users can play before they buy
3. Looks like it doesn’t support multi-language either ?ex support Polylang plugin
4.
I tried your demo but it seems the supplier can’t set their own prices.
Hello,
1. I think it’s time for you to think about saving user-uploaded files in external storage. It can be very large and will affect the performance of the website.I think you have to seriously think about this issue. WP cannot load very large data of videos, files…
Answer: We have marked your suggestion and try to check the feasiblity to add this feature in theme.
2. What I mean is we will upload an audio file that buyers can play before they buy. I know it’s possible to create such a field, but I don’t know if users can play before they buy
Answer: Users have the ability to play audio files on the single listing page even before making a purchase.
3. Looks like it doesn’t support multi-language either ?ex support Polylang plugin
Answer: The theme supports multi-language plugins. You can use any plugin.
4. I tried your demo but it seems the supplier can’t set their own prices.
Answer: The supplier can establish their own pricing for listings during the submission process. However, to enable this feature, the admin must include the price field within the listing types configuration.
Thank you Have a great day! Utillz
How do I deactivate the fact that the quality of my images is reduced? What plugin is integrated into your theme that reduces the quality and size of images?
Hello,
There isn’t a default plugin that reduces image quality. Are you currently using any image minimizer or optimizer plugin in the theme that may impact image quality or size?
Thank you Have a great day! Utillz
i find this : https://smartwp.com/large-image-scaling-wordpress/
Hello,
Kindly submit a support ticket, and our development team will address and resolve the issues you’re encountering.
Thank you Have a great day! Utillz
