3888 comments found.
sweetdate/woocommerce/cart/cart-empty.php version 3.5.0 is out of date. The core version is 7.0.1, sweetdate/woocommerce/cart/cart.php version 3.8.0 is out of date. The core version is 7.9.0, sweetdate/woocommerce/cart/mini-cart.php version 3.7.0 is out of date. The core version is 7.9.0, sweetdate/woocommerce/content-product.php, sweetdate/woocommerce/loop/orderby.php, sweetdate/product-searchform.php version 3.3.0 is out of date. The core version is 7.0.1, sweetdate/woocommerce/single-product/tabs/tabs.php, sweetdate/woocommerce/single-product-reviews.php
Hi there
Sorry about this matter
In this case, you shouldn’t encounter any issues as a result of the warnings. These warnings are reflected when WooCommerce plugin is updated. We will however be updating the theme to reflect the latest WooCommerce template files.
Kindly bear with us in the meantime.
Regards,
John
can I refund?
Hi there
It would be sad to see you leave.
Refunds are handled via Envato if they satisfy the Envato requirements for a refund to be granted. Here is a guide on how to request one.
I hope this helps
Kind Regards
John
Hi, I am very interested in purchasing your theme, but before doing so, I have a few questions. 1. Is there the ability to customise user details, such as add height, eye colour, location etc.? 2. Can you search for profiles based on location, gender etc. or is there a filter? 3. Is there an option for recurring payments, for example, I would like to set 3 months, 6 months and 1 year – each recurring. Is that possible? That’s all… if you can let me know, that would be great, and then I can proceed to purchase the theme! Thanks.
Thanks for reaching out to us
With respect to the questions here:
- Yes you can add custom user profile fields
- The search functionality works based on the profile fields in place. If hence Gender and Location are fields that you have in place and users have added these details to their profiles, then you can definitely carry out search based on them.
- Sweetdate theme comes with the paid memberships pro plugin for memberships and a subscription system
I hope this information helps
Kind Regards
John
Hi John, thanks for getting back to me on this. Ok great, sounds like it has everything needed!
Hi there,
I’m glad to hear that.
Please feel free to reach out once again in case of any questions.
Kind Regards,
John
Hi John, I have gone ahead and purchased the theme, but had a few issues. I have opened a support ticket, which submiited, but when checking my dashboard, it says “You haven’t submitted a ticket yet. Click here to submit your first ticket.”... if you can confirm the ticket was received, that would be appreciated. Thank you.
Hi there
Thanks for keeping in touch with us.
In this case, we have received and replied to your tickets. Please get back to us within the tickets.
Regards,
John
That’s great, thank you. I have since repsonded, so shall await your response!
Hi there
Thanks for keeping in touch with us.
In this case, we have addressed the ticket. Should you have any questions, please do let us know within the ticket.
Kind Regards,
John
Great system. A few basic questions:
1. Is there a demo login for a member so I can see the back end? WC, Stripe Payment, etc.
2. What system is used for when the member buys a membership?
3. Is https://www.arrowchat.com/buddypress-chat/ still the recommended app for video chatting and if so, how hard is it to implement? Any tips for it would be great to read up on.
4. Can you disable features you might not want to use?
Thanks!
Hi there
Thanks for showing interest in our theme.
About the questions here:
- Unfortunately we do not have a backend demo login for users. We only have front-end login which is: Username: demo , Password: demo
- We use the Paid Membership Pro plugin for memberships.
- Yes you can use ArrowChat, Wise Chat or any other BuddyPress supported Chat solutions. However, since Arrowchat this is a third-party application, I would recommend consulting their team on how to go about the integration.
- It really depends on which features you wish to disable. Perhaps you may confirm on this so that we are in a better position to advise
We look forward to your reply.
Kind Regards
John
Dear Seventh Queens. Congratulations on your theme (Sweetdate). However, after two registrations the site is no longer sending confirmation emails after login. 1 – Can you please advice on what steps to take to correct that which does not include the use of SMTP? Is the theme using Contact 7? 2 – SOmetimes the site shows users profile on the search, samll round profile picture that apears on top left of the website. Why it does show and other times it wont? Tghank you and I hope to hearing from you as soon as possible
Hi there
Thanks for reaching out to us.
In regards to your queries here:
- The theme does not control the Email sending. Email sending is handled by WordPress and WordPress uses the default PHP Mail function for this. If your server blocks the PHP Mail function or has different configuration requirements then the Email sending will not work. You will need to consult your host about this. Else you will need to use the SMTP approach which is way much better.
- The theme does not use Contact Form 7 for registrations
- Please raise this query within your support ticket so that we can get to check.
Kind Regards
John
Boa tarde. Gostava de comprar o template, mas não estou a conseguir? O cartão VISA tem dinheiro mas diz que não dá! Porquê?
Hi there
Thanks for reaching out to us.
In regards to the query here, I can see that you have purchased the item. If perhaps you are trying to purchase another license and the issue occurs, I would recommend consulting the Envato team here.
I hope this gets to help. Should you have any questions, please do let us know.
Kind Regards
John
Hi Sweetdate,
Everything is app this app that nowadays; do sweetdate theme have android app AND iso app for the play-store to download/install?
Thanks,
Hi there
Thanks for writing in
In regards to your question here, unfortunately as it currently stands we do not have an app for the theme.
Kind Regards,
John
1. I am new here and I would like to know if it is possible to download it on playstore and applestore? To do this would we need to purchase an application API? If yes the link please.
2. Can users change countries during use?
3.For the use of several languages, need new plugin (to be purchased)?
4. Maybe if you can send us video links concerning your products (as an example, or even configuration,..), it would be our pleasure. Thank you in advance.
Hi there,
Thanks for showing interest in our theme
About the questions here:
- Sorry, it is a WordPress product not really a mobile application hence it is not available in PlayStore and AppleStore. We have not devloped any mobile application version of the theme.
- There is no country limitation when it comes to the theme usage.
- The theme can be translated into different languages depending on the language you intend to use within your site. If however you need to have your site as Multilingual, you will need to use a Multilingual plugin such as WPML which will require you to purchase it.
- You can check out the link here
I hope this helps.
Kind Regards,
John
Thank you
hello, I bought your theme but I have a problem I do not see Sweet Date demo appear in my wordpress is this normal? how to put it on?
i need reponse please
Hi there,
Thanks for reaching out to us and sorry for the delay.
In regards to your question here, you will need to import the demo content from the Appearance > Theme Setup section in your WordPress dashboard. Here is also a guide on this.
I hope this helps.
Kind Regards,
John
Hello, the delete settings profile button hasn’t appeared for a long time, this is important due to the GDPR. Any code or way to make it appear? Users cannot delete their user profile. Thank you.
Hi there,
Thanks for reaching out to us
With respect to your question here, you will need to enable the Account Deletion option from your WordPress dashboard, under the Settings > BuddyPress > Options > Main Settings > Account Deletion. Once this is done, users can delete their account by navigating to their profile and clicking on the Settings tab. Here they can have a view of the “Delete Account” link, which when clicked on will delete the user account.
I hope this information helps.
Kind Regards,
John
Hi, I have purchased sweetdate and customized it according to my client requirements. Currently, i am stuck on three points for which i need your help. 1-Website works well on desktop and laptop and as i open it on mobile, it seems left aligned. how i can fix that? 2-i have made three subscription levels of the members but all the levels have same content by default that i want to control like i want to show less features in basic subscription and some more in the next two plans according to charges but i am unable to find the by default pre-written features of the membership levels. kindly help how to change according to my wish? 3- I have Slider Revolution that does not appear on mobile. how to fix that? Thanks and best regards Zeshan P
Hey there
In regards to the questions here, I believe that you have an open ticket where we are addressing these. Kindly get back to us within the ticket so hat we can get to properly address each query.
Regards,
John
Hi Sweetdate,
I am thinking to upgrade the Elemento to PRO. Besides buy their PRO version from their official site. It used to be one price for the plugin, now is monthly and yearly prices, what is that means, let’s say after one year, the widgets, features, etc stopped working if I don’t pay for the 2nd year to continue it, and so on… That’s a total rip-off!!!
Anyway, there are so many Elemento that sold on this site. I am wondering would it be the same PRO version? If so, can you recommend me which VERSION to buy?
Please help with a link for it, Thanks
Hi there
About your question here, our theme only requires you to use the Free Elementor version. You don’t necessarily need the Elementor Pro version. However, if you would still wish to proceed to purchasing the pro version, the Elements from the version are provided by the plugin. I also do suppose that as it currently stands pricing of Elementor pro is yearly based and depends on the number of websites that you intend to use it on. I would however recommend that you consult the Elementor Pro support team on the right plan for your case as they are in a better position to advise on this.
I hope this information helps.
Regards
John
Thanks for clarified on the plugin. Ya, it can be a hassle if those extra features, etc is not compatible with the sweetdate theme min wise that is. Most of all, it’s now pay by yearly price. Ya, there are more minus than plus.
Thanks for your heads up! Always can count on sweetdate support teams!
Thanks once more.
Hi there
Thanks for keeping in touch with us
In this case, unfortunately I’m not in a position guarantee full compatibility of Elementor Pro with the theme since it is not a required plugin. However, I do not foresee any major issues in using the plugin.
Should you encounter any issue with the pro version of the plugin, I would still recommend consulting the plugins’ support team first.
I hope this helps.
Regards,
John
Hello,
I am very much interested in your sweetdate theme.
I would like to know if its possible to do with this theme few things:
I would like to charge my client monthly basis when they register so how can i do that and what are the payment gateway which i can integrate it.
Also i have my own hosting and domain so will you help me to do it ?
will the dates when they will match, they will be able to chat together and see their profile also or not?
i am waiting for the reply
Hi there
In regards to these questions, I believe we have replied to these within your Email and we are still in touch on the same.
Please let us know of any additional questions within the Email.
Kind Regards
John
does it have PG 18 warning ?
Hi there
In regards to your question here, unfortunately the theme does not have an integrated PG warning. However, you can actually use an Age verification plugin of your preference to add this functionality.Here is an article on some of the plugins you can consider using to implement this.
I hope this helps
Kind Regards
John
Hi Sweetdate,
I can’t get into the 7queen forum for support. I have no choice but posting here. Anyway, this is just information when I updated to wordpress 6.2.2, I got this 4 errors. The hosting have me to let the developer know there are errors from the sweetdate theme. Please help to fix this on the next updater. Thanks
Deprecated: The PSR-0 `Requests_…` class names in the Request library are deprecated. Switch to the PSR-4 `WpOrg\Requests\...` class names at your earliest convenience. in /home/damndr5/public_html/wp-includes/Requests/src/Autoload.php on line 171
Warning: Cannot modify header information – headers already sent by (output started at /home/damndr5/public_html/wp-includes/Requests/src/Autoload.php:171) in /home/damndr5/public_html/wp-admin/includes/misc.php on line 1431
Warning: Cannot modify header information – headers already sent by (output started at /home/damndr5/public_html/wp-includes/Requests/src/Autoload.php:171) in /home/damndr5/public_html/wp-includes/functions.php on line 6896
Warning: Cannot modify header information – headers already sent by (output started at /home/damndr5/public_html/wp-includes/Requests/src/Autoload.php:171) in /home/damndr5/public_html/wp-admin/admin-header.php on line 9
Hi there,
Thanks for reaching out to us.
In relation to the warnings and notices here, these shouldn’t cause any issues within your site. They are meant to assist developers in debugging their code and checking for compatibility. They can hence be ignored in the meantime. However, just to touch base on these:
- Deprecation notice: I do not seem to trace this notice from my end while using the theme. It’s likely that you may be having a plugin that could be triggering it.
- As for the warning, this can be caused by a variety of issues, such as spaces in code in either the theme or a plugin. We will be addressing these warnings in the theme updates.
In the meantime, I would suggest disabling debugging as outlined here.
I hope this helps
Kind Regards
John
Hi sweetdate,
I’m already using the sweetdate theme. Perhaps, down the road, I want to create a 2nd website also will be using sweetdate. And if I do, does each purchase download is unique that has it own license/purchase code?
Thanks
Hi there,
Thanks for reaching out to us.
In regards to your question here, you will need to purchase a second license for the second website.
I hope this information helps.
Regards
Hello, Ok, do I just click the BUY LICSENSE, If so, how can I obtain the 2nd sweetdate theme? Do I download the same one or what? Also, would it be an unique license/purchase code, etc?
Can you make it more clear?
Thanks
Hey there
Sorry that my previous reply was not clear for you
About the follow-up questions:
- No you don’t click anywhere “Buy License”. What I meant is that you will need to purchase the theme again similar to how you carried out the first purchase. Within our sales page here, you need to click the “Add to Cart” button and proceed with the purchase.
- Upon purchasing the theme, you will need to download it from the Downloads section. Next to your download, click on the “Download” button and select the option “License certificate & purchase code (PDF)”. This will contain your second license which contains a different Item Purchase Code. The purchase code is the unique identifier to your license.
I hope this information clears things up.
Kind Regards
John
Hi Sweetdate,
Ya, this is much clarified than the previous help!
It is very confusing ADD CART vs. BUY LICENSE (tab) next to OVERVIEW tab.
Great, I understand how to purchase for the 2nd License without confusion.
Thanks for your updated.
Hey there,
Thanks for the update
I’m glad to hear that the above is now clear.
Should you have any questions, please do let us know.
Kind Regards
John
Hi. I purchased your theme but having difficulties setting it up as the demo. For example, none of the pages are working and the registration and search forms are not working on the homepage. I have deleted and reinstalled the themes and plugins but nothing has changed. Please I need assistance with this. Please check https://www.omalicham.com/ to see what I’m talking about Thanks
Hi there
I’m sorry to hear that you are encountering challenges setting up your site similar to the demo.
In this case, we can actually assist you in this. Kindly submit a support ticket from the support section or profile here so that we can get to properly assist.
We look forward to assisting you.
Kind Regards
Hello, I only have a few simple fields for the user but when you click on search, it does not return results. I have tried everything, what would have to be done so that all the available users came out looking for what they were looking for? I don’t need them to be compatible, just to appear
Hi there,
Thanks for reaching out to us.
In regards to the issue here, kindly submit a support ticket from the support section or profile here so that we can look into your site and get to properly advise.
We look forward to assisting you.
Kind Regards
is that my support period has ended and it won’t let me submit the ticket, but I think it’s a bug
Hey there
Thanks for keeping in touch with us
In this case, I have carried out tests from our end and I do not see any issues with the search functionality within the theme. Based on this, I think the issue you are encountering is specific to your site, most likely resulting from your users data setup and not necessarily a bug. Could you perhaps renew your support and submit a support ticket with your site details so that we can get to have a closer look into this.
We look forward to assisting you.
Kind Regards
John
Is it possible to make the theme of the site a little darker? not necessarily dark mode, but anything but white.
Hi there
Thanks for showing interest in the theme
In regards to your question here, yes this is possible but with the help of custom CSS codes.
Should you have any questions, please do let us know
Kind Regards
I want to buy your theme and I need to know two things before buying it: - does the theme have or could it integrate a function with the help of which ads can be inserted exactly as they are on youtube? That is, when a user wants to see the profile of another user, he must be forced to see an advertisement and thus, we can monetize the site. - I would also be interested if a plugin could be integrated for payment by SMS. Many users are afraid to pay by card, especially since they have heard about recurring payments and fear that money will be taken from their card in the future.
Hi there
Thanks for reaching out to us
With respect to your question here, unfortunately these implementations are not possible by default. It would most likely entail custom work and third-party plugins to achieve these functionalities.
Should you have any questions, please do let us know.
Kind Regards,
John
