5511 comments found.
Hi! What opportunities will I have if I extend support to 12 month? Can you give me more detail information because I doubt what to choose 69$ or 90.38$ ))
Best regards, Javlonkhon
Hello, Thank you for your interest.
You get automatically 6 months included support. I do not know the exact difference, but you can renew support at any time. No need to get 12 months with initial license. Support policy from envato that applies is listed here https://themeforest.net/page/item_support_policy
If you need further info or want to test our theme before you make a decision, please send a message from here https://themeforest.net/user/wpestate
Thank you
Thank you for the answer and I wanted to know what if I renew support after buying the price will be the same? For take an instance I’ll buy for 69$ and how much I have to pay to extend 21.38$ or 49.88$?
Best regards, Javlonkhon
Hi,
After the theme purchase, the support cost will be calculated as % of the theme price. You can read all the details on this in the Theme Forest document here: https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support
Thank you,
How to use FACEBOOK LOGIN ?
I found your instruction on “ FACEBOOK LOGIN ” doesn’t work because Meta has changed it, do you have a new instruction to show how to setup FACEBOOK LOGIN? Thanks
Hi, We will check the screenshots from our help https://help.wprentals.org/article/facebook-login/ if they were changed. As far as functionality, facebook login works but Facebook APP must be approved by facebook now for facebook login to work. This is a process between each client and facebook based on the info you submit with the app.
If your app is approved and facebook login does not work, please send in our support system the screenshots you have from your setup , the site info – and we will check to see the exact response.
Thank you
how can i change the reserved color on the calendar please?
Hi. Please change In custom colors – last 3 colors https://prnt.sc/7yUImfucpZsU https://help.wprentals.org/article/design-custom-colors/ Thank you
how can i do it on an older version i dont have them 3 last colors
It may be possible with custom css. Please open a ticket in support system to send you what we have from older tickets / older versions. Thank you
Hi,
on the half map search result is a text “Advanced Search” were can i change that text?
Hi,
That is the page title, you need to edit the page and change title.
Thank you,
Hello, my question is about calendar sync.
AIRBNB says ” Copy and paste other calendar links (ending in .ICS) to import. “
but the URL generated on wprentals doesnt end in .ICS, so importing to AIRBNB doesnt work.
Any explanation for this ?
Hi, Thank you for the comment
The link is correct – please try to add it to airbnb. It will work.
It is an iCalendar file even if you do not see the exact extension in the URL
This help will offer the exact steps https://help.wprentals.org/article/icalendar-import-export/Please use our client support https://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).
If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you
Hi I like the instant booking feature, but i try the link https://main.wprentals.org/properties/huge-sunny-villa-east-side/, which only work on desktop , when i try it on cellphone, it still require the login info. I’m using the chrome on my android phone.
Can I make each listing as instant booking if it can properly display on cellphone?
Thanks
Hello emmaxu, Thank you for the comment.
The instant booking works the same in desktop and mobile, depending on how you have the setup.
In https://main.wprentals.org/properties/huge-sunny-villa-east-side/ case you need to login before you pay with instant booking – https://prnt.sc/gcHyYDIC4VLs Maybe you logged in on desktop for another test and were still logged in when you tested. It is the same functionality.
Instant booking can be used in an alternative way if you add WooCommerce for checkout and let woocommerce create the account on checkout. A deposit value needs to be set in theme options so users pay a value different than 0 through woo commerce checkout -
That set up is added to this demo https://demo1.wprentals.org/properties/condo-in-liberty-state-park/
If you need further info or want to test our theme before you make a decision, please send a message from here https://themeforest.net/user/wpestate
Thank you
Your latest update of wprentals-core causes an error in the theme files and crashes the website. We have downgraded to the previous version until you have a chance to fix it.
Fatal error: Uncaught Error: Call to undefined function wpestate_listings_sort_options_array() in /home/website/public_html/wp-content/plugins/wprentals-core/admin/options-init.php:2637
Stack trace:
#0 /home/website/public_html/wp-content/plugins/wprentals-core/admin/admin-init.php(15): require_once()
#1 /home/website/public_html/wp-content/plugins/wprentals-core/wprentals-core.php(99): require_once('/home/website/...')
#2 /home/website/public_html/wp-includes/class-wp-hook.php(310): wprentals_init_redux('')
#3 /home/website/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters(NULL, Array)
#4 /home/website/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#5 /home/website/public_html/wp-settings.php(632): do_action('init')
#6 /home/website/public_html/wp-config.php(88): require_once('/home/website/...')
#7 /home/website/public_html/wp-load.php(50): require_once('/home/website/...')
#8 /home/website/public_html/wp-admin/admin.php(34): require_once('/home/website/...')
#9 /home/website/public_html/wp-admin/plugins.php(10): require_once('/home/website/...')
#10 {main}
thrown in /home/website/public_html/wp-content/plugins/wprentals-core/admin/options-init.php on line 2637
Hello. Thank you for the message. We have updated the theme on all our demos to latest version – here is a screenshot https://prnt.sc/RbWg2lEvT0Uw and have not seen this error before.
It is possible your PHP version needs to be checked to match the theme update. We have tested and confirmed theme functionality up to version PHP 8.1, but 8.0 is minimum recommended. Please check with hosting company you use PHP 8.0 or 8.1 Some hostings put PHP 8.2 but wordpress is not yet ready for 8.2
To investigate this further, since we do not know what triggers the error at this moment, if changing PHP to 8.0 or 8.1 does not solve the error, please open a ticket with site wp-admin and FTP access and we will check this with development team.
Please use our client support https://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).
If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you
Thanks for your reply. The entire stack trace is there, but I sent over wp-admin and FTP access so you can rename the plugin after you crash the website. Thanks in advance!
Hi, Thank you for the email and the details. I have replied via email. Thank you
Thank you!
Hi Team
Is there any promotion or offer for hallowing? I want to buy theme 
Regards & Many Thanks
Hello mhim, Thank you for your interest and for purchasing the theme. We have not made plans for a promotion, but I see you purchase the theme before I could answer. Thank you.
Please use our client support https://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).
If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you
No worries.
I already purchased it.. Amazing theme and features
Just some issues, I am going to contact you via support..
Thanks
Thank you. I am really happy you are enjoying the theme. If you need help to register in support please send a message from here – https://themeforest.net/user/wpestate and will help asap. Thank you again
Hi Team WpEstate, I bought your wprental them and wanted to find out if you have any mobile app versions related to the theme.
Hello holybeaugrand, Thank you very much for purchasing the theme.
We do not have mobile app versions related to the theme I am afraid.
Please use our client support https://support.wpestate.org/ if you need further help with any theme feature. This is also a private support where you can send us your site details (url and wp-admin access).
If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you
At the bottom of my page, the “owner profile” and “map” section is displayed and repeated 2 times.
I cannot access https://support.wpestate.org/ since it does not send me the “account creation completed” email.
I need help, renew the support license
Hello, Thank you for the comment.
I think you have enabled property page layout. We have default section and custom section for property layout. When you enable custom layout, you have to hide either the default sections for agent/map/description or hide the custom blocks with drag and drop.
We have the help here https://help.wprentals.org/article/how-to-work-with-the-listing-page-layout-manager/
We would need the site url and wp-admin to check this further.
If you still need assistance to access support please send a message from here – https://themeforest.net/user/wpestate and we will help reset / create the account
Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you
Dear WP Estate Team,
Hope you are all great! I am so glad with your very fast reply!
We would like to buy the theme ( Motorhomes Rentals), could you please send us a link to purchase
Best Regards,
Hello. Thank you for the follow up. The theme is WpRentals and Motorhomes is a demo you can select to import after you install WPRentals theme and included plugins.
The theme is sold on Envato market here https://themeforest.net/item/wp-rentals-booking-accommodation-wordpress-theme/12921802
The demo is imported after you install the theme and the plugins. WE have a video here https://help.wprentals.org/article/demo-import-video-tutorials/#iceland
For assistance with demo import and any theme feature please also use our client support https://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).
Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you
thank you !
So we will buy as package, then we will choose right?
Regards,
Yes, it is a theme package – then you choose the demo you wish (iceland). Thank you
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Since you have elected to now FORCE us to give you our email addresses and agree to “I consent to Wpestate.org collecting my personal information according to its Privacy policy and Terms of use.” to download the demo content, you could at least have the common decency to post links to what you are forcing us to agree to. There is no link in the forced agreement popup in WordPress. There are no links to those very important pages in your site’s footer. Even your help desk site comes up empty when you search for “privacy policy”. So just what are you trying to force people to agree to? Normal companies accept the Item Purchase Code from envato. Who are you selling our emails to?
Hi Jim, We are sorry if the new license check has created any inconvenience. We are NOT using or selling any info We add the license check so theme buyers to manage their license use correctly and email is only a check. We understand your concern, and to help ease your concern, we will remove email from the form check today in a theme update. When you de-activate license, all info from from is reset. Please send me a message here https://themeforest.net/user/wpestate I will info as soon as the release is live so you can do the update. Thank you for understanding.
The update is live. Thank you again for sharing your concern and I hope our pro-active response helps confirm we have only good intentions with the theme updates we release. In this update all we want is to protect real buyers from situations where their license is re-used illegally, which also helps us invest into creating new features and new theme updates for our clients only. If you need further help please send me a message here and we will assist asap https://themeforest.net/user/wpestate
What update? You’re still requiring us to agree to a privacy policy and terms of use that you don’t even link to. This is bullshit. I can’t spread word of this on envato but I can spread it on reddit.
And, no, I don’t want a refund because getting a refund would mean that envato would force me to remove all comments on your theme. That’s the only reason most of the themes on themeforest have high ratings – envato forces the removal of their bad experiences as a condition of getting their refund. The ratings system on envato/themeforest means nothing.
Keep the money. At least I can warn others to stay clear of this theme in the comments this way…...
I think you are over reacting – I see that you have been a customer of theme for several years, and from what I understand you are still using it. I don’t see you complaining about having software that took 8 years and more than 10,000 hours to develop for $69. And get lifetime updates.
So if you feel you need to complain that you get all this value but don’t have a link to this page https://wpestate.org/privacy-policy/ please go ahead.
We will continue to do what we always do – improving the product, releasing new features and demos, and occasionally missing a link or having a bug.
Thank you
how to add a Cancellation Policy and Other Rules on a listing
Hello. Thank you for the comment. We have a section as text – help https://help.wprentals.org/article/how-to-manage-terms-cancellations-policy-section-from-listing-page/ and checkbox in booking form.
Please use our client support https://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).
If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you
Hi
I thought I could use the theme graphoical templates without the booking system, as I already have one that works well. But it doesn’t seem feasible as all the sliders and stuffs are linked to properties or specific content type of your booking system.
Is there a way to get reimbursed as I will not use your theme, it doesn’t fit my needs.
Hello julienl29, Thank you for the comment and for buying the theme. I have answered this question be email earlier. Please reply to the email for further assistance.
Thank you
Dear Team,
how can we translate theme to Turkish language ?
Thanks
Hi,
Thank you for the message.
You can translate the theme, you can find all the details in the below help article: https://help.wprentals.org/article/translation/
Thank you,
At the moment I am testing and I have not had a problem, I would like to know if they have any rest API available to be able to use the rental features
Hi,
Thank you for the message.
The theme does not have a rest API option available.
Please use our client support https://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site detailsThank you,
hello, i am trying this plugin for offline credit card paymnet this plugin work fine in any woocomerce installation but not in yours? have you made some changes in woocomerce?
https://codecanyon.net/item/woocommerce-offline-credit-card-payment-method/19394925Hi, We do not know this plugin. We have these specific function overwritten as shared in a previous comment https://prnt.sc/DAYg-Kw-7VFO – https://help.wprentals.org/article/install-woocommerce-and-use-woocommerce-payments/
I do not know what is the problem of the plugin you try to use as we never used it. If you have more details about the issue – messages returned we can try to check, but I cannot promise we could assist without having some error or message to help check the theme end code. You can send us all the details in support.
It can be tested by deleting the entire function we have overwritten. The file path is in the help file. That is the only custom change we have made.
Thank you
Hi, i got this answer from plugin creator:
checked the booking plugin (wprentals) is not storing standard data on woocommerce order.
as i checked its storing post type as shop_order_onhold post type but woocommerce standard order post type is shop_order.
One more thing its not storing payment method type on order meta
So the plugin is not working with booking plugin.
Hi,. I understand this plugin needs specific code. Development team can confirm exactly what WpRentals theme uses from woo commerce functionality and then you can confirm with the plugin author if the plugin works or not as we integrated the woo commerce system. If it is not possible, perhaps there is an alternative to the plugin that works with our current way to integrate woo commerce..
Please open a ticket for development team to confirm how we use woo commerce so you can fwd the answer to the plugin author.
Thank you
Hi there, I have purchased and made a website on WP Residence and would like to get the same style website but have a short term rental feature. I would like to use a custom elementor sngle property page built with elementor that same way that WP Residnece allows. It something like that possible?
Thank you for the help
Hi,
Thank you for the message.
The WP Rentals theme does not have an option for a custom property template. The listing page options can be found in Theme Options and you can use the Listings Page Layout Manager https://help.wprentals.org/article/how-to-work-with-the-listing-page-layout-manager/
Thank you,
good day
i am looking at your theme and demos, are there any paid plugins on the sites. also i am wanting to list numerous properties as an agent and any enquiries come to me not property owner. i dont want potential clients to be able to use calendar function to check availability as i need to confirm this directly with property owners, is that fine to achieve ?
lastly i am wanting to build rental site as mentioned above, but i also want to offer package to client for golfing while on vacation. do you have demo template with something similar to this setup?
Hi,
Thank you for the message.
i am looking at your theme and demos, are there any paid plugins on the sites.
-> The options that you see in our demos were built with the theme default options and included plugins. You do not need paid plugins.
also i am wanting to list numerous properties as an agent and any enquiries come to me not property owner.
-> The owner that submitted the property will receive the notifications, you as admin can make settings in Theme Options to receive a duplicate email.
-> You can replace the booking form with a contact form: https://help.wprentals.org/article/adddelete-booked-periods-as-owner/
i dont want potential clients to be able to use calendar function to check availability as i need to confirm this directly with property owners, is that fine to achieve ?lastly i am wanting to build rental site as mentioned above, but i also want to offer package to client for golfing while on vacation. do you have demo template with something similar to this setup?
-> We do not have this option un the theme.
Thank you,
I have read about the split payment mechanism which is not possible. However, I see that you have Woocomerce checkout. There is a plugin called CollabPay that does split payments. Will it work if I use this combo?
Hi,
Thank you for the message.
We never tested that plguin to be able to advise further, but for split payments to be posible each owner and guest will need to add his payment details.
For security reasons, you cannot allow users to transaction money between them. No site allows that. Payments are tracked and supervised by merchants through API and specific rules. And you cannot allow owners to set an API each in one database.
Thank you,
Okay
Hi there, I am wondering about the scalability of a system using this theme. Do you have any performance testing results for a demo site that has 20,000+ listings, or even bigger than that? Can it handle those load easily? Any helpful insights about the load time for the search results page and listings page? Similarly, how about the system’s capacity to handle tens of thousands of messages between hosts and guests? I am trying to create a site using your theme as the base. I’d like to know your testing results and your thoughts on performance/latency/scale for a site that has tens of thousands of listings with many user interactions daily. Thank you
Hi,
Thank you for the message.
The theme will not have a limitation on the number of listings that can be submitted. We do not have a demo with such a large number of listings.
To achieve what you want, along with the correct theme settings, you need to have a good server package to sustain that amount of data.
The theme is equipped with features like database cache, map pins control, optimized code – details that matter for speed.
Thank you,
