879 comments found.
hello, can i make it Arabic RTL ? can i have a search by categories like this https://www.auctionexport.com/en/Inventory? thanks
Hi,
1. You can make it Arabic-ready (RTL Compatible).
2. That is an advanced filters section you can add using a free or paid plugin (example: https://wordpress.org/plugins/filter-everything/ )
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hi, the price for a product is not showing in the vendor dashboard despite a price being set for the product and it showing in the front end. Any idea why it would not show in the dashboard?
Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can (including screenshots).
I have just got this error on a vert fresh install. I have owned the theme for a while but never used it. Please tell me how to resolve this. Thanks
Ahhhh maybe because its a wc product and I am using wcfm? Is that it?
Fatal error: Uncaught Error: Call to undefined method WC_Product_Auction_Premium::get_condition() in /home/auction8/carsalesgarage.com/wp-content/themes/ibid/inc/custom-functions.woocommerce.php:609 Stack trace: #0 /home/auction8/carsalesgarage.com/wp-includes/class-wp-hook.php(310): ibid_meta_after_title(’’) #1 /home/auction8/carsalesgarage.com/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters(’’, Array) #2 /home/auction8/carsalesgarage.com/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #3 /home/auction8/carsalesgarage.com/wp-content/themes/ibid/woocommerce/content-single-v3.php(76): do_action(‘woocommerce_ibi…’) #4 /home/auction8/carsalesgarage.com/wp-includes/template.php(787): require(’/home/auction8/...’) #5 /home/auction8/carsalesgarage.com/wp-content/plugins/woocommerce/includes/wc-core-functions.php(284): load_template(’/home/auction8/...’, false) #6 /home/auction8/carsalesgarage.com/wp-content/themes/ibid/woocommerce/single-product.php(129): wc_get_template_part(‘content’, ‘single-v3’) #7 /home in /home/auction8/carsalesgarage.com/wp-content/themes/ibid/inc/custom-functions.woocommerce.php on line 609
Hi,
We are checking this. We also need access to your website to see what configuration (installed plugins list) you have to make sure that the fix will also solve your problem.
If your support is expired, get in touch with us here https://codecanyon.net/user/modeltheme#contact
This is not a support question as I am using only plugins approved by you. I read so much sorry. It should work with my plugins and your theme. I have WCFM ultimate. OK. Yith Auctions OK. Your theme OK. So why does it not work and yes my support has expired. If the theme does not work with the plugins that you have approved in previous comments then we have an issue which is not support related. If there is an issue after this I will pay for support but not before. Your supports a little expensive and not guaranteed. I will also leave you a glowing review whichwill be worth more than the 40% or 60% share of support fee you get after theme forest steals from you. I will support you more than them.
First of all, we offered a way to quickly solve this problem (as we DON’T know what plugin versions are installed on the website, what PHP version, and many more checks that we usually do) to get the source of the problem.
We didn’t mention a word about extending the support and offered a free way to get in touch with us (link in our first response).
“I have WCFM ultimate. OK. Yith Auctions OK. Your theme OK” – OK is not enough, since you are not mentioning their versions or all the other requested details.
Now, if you don’t want to contact us through the link, it is perfectly fine. We are already checking the theme with the mentioned plugin set active.
Why, in the vendor dashboard, when a seller posts an auction, it doesn’t appear in the Products menu afterward? Only the products available for sale are displayed. can you help me pls?
Hello,
Use the form on our profile to send us a message with this request.
it says: Sorry, support for this Envato Market purchase code has expired, you cant help me?
Please email us on support@modeltheme.com
i can’t edit redirect URI for google login
Hi,
This comment is not describing the problem with so many details. Please provide more details on what plugin are you using or what is the setting where you are trying to make modifications in.
please see screen shot https://ibb.co/Hd0LQJK
Please send an email here containing all these details https://themeforest.net/user/modeltheme#contact and we’ll look into. The field doesn’t look to be disabled (from your screenshot).
theme from mobile have bug, reCAPTCHA icon is overlaid
Hi,
You already sent this via email and we are already discussing this there. Please don’t make double posts with the same topic.
Thank you for understanding!
Some plugins are not compatible with WooCommerce Auctions
Hi there,
Please use this form https://themeforest.net/user/modeltheme#contact to send us more details and tell us more about this.
If there are issues we’ll release an update asap, of course.
- MT
How can I set up a different sidebar for the auction page and the shop page?
They are using the same template (Shop), so they can not have separate sidebars just only one. If you are interested in customizations, you can reach us here: sales@modeltheme.com
is this theme working well ? at demo product page I notice this – https://prnt.sc/EyKfMcjLirJL
https://ibid.modeltheme.com/automotive/shop/auction-vintage-car/not sure to buy the theme.
Thank you for poiting this issue to us, it was fixed. Check again the page !
Hello, I’m interested in your [Theme Name] theme for my multi-vendor cattle booking system project. Can you please provide details on the available plugins that come with the theme, or any recommended plugins for the following features:
Multi-Vendor Functionality: Which plugins are included or recommended for enabling multiple vendors to register, upload cattle listings, and manage their products on the website?
Cattle Booking System: Are there any plugins included or suggested for setting up a cattle booking system, allowing buyers to browse cattle listings, make bookings, and send notifications to the admin?
Category Customization: Are there any plugins provided for creating and managing different cattle categories such as cows, hens, goats, and more?
Additional Features: Please let me know if there are any other plugins included or recommended to enhance the theme’s functionality.
I’m looking for a comprehensive solution to meet my project’s needs. Thank you for providing this information
Hello,
1. Yes, Dokan multivendor plugin is included and also compatible with WCFM multivendor.
2. Recommend installing the WooCommerce Easy Booking System: https://wordpress.org/plugins/woocommerce-easy-booking-system/ for renting/booking your products/cattle.
3. The WooCommerce plugin will help you with the management of your products.
4. The theme was designed for auction websites and everything that needs to run a bussiness of this niche.
Thank you for information’s
when user places bid, it tells them that they have been outbid. Twilio is working but it looks like the wires in the backend of the plugin are messed up. Would you be able to help please? Thank you
I have reached out directly and via email. Look forward to your reply
Sure, we will check !
Hello, I have pre-purchase questions.
I want to do a real online auction.
For example, I signed up as a seller. I uploaded 20 works. When the auction start time comes, my works will be on the screen one by one. Each work will have 1 minute to receive a bid, and when the time is up, it will move on to the next work. Thus, the auction will end in 20 minutes and all 20 works will become secret. I will find other works for another auction next week…
Is such a scenario possible?
I also have so many questions, I would like to use a demo before purchasing.
Hello,
Yes, we might have an addon for our theme that can extended the bidding system and let you have different time slots for the auctions, here is the link: https://codecanyon.net/item/auction-lots-for-ibid-theme/32635220 .For more information, you can send us a message through our contact form from our profile.
Hi, in contact form 7 the ‘mail tags’ are empty and I don’t know which tag is for which email by the ID alone. What can I do please?
Hi,
Try to create a new contact form (it will be prepopulated with the right mail tags). Then copy and paste the tags to your current form.
Try this and let us know - MT
Hi , can use this as auction marketplace and ecommerce marketplace in same website ?
Hi,
Yes! You can have auctions and products in the same marketplace.
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When i’m in demo iBid and i publih product, i see that picture goes in Wordpress album and you can see all uploaded pictures on website. So my question is when you adding product is there also in the same because than is this not nice….
This is happening because you are logged in as the administrator. If you try with a new customer profile you will see only the images uploaded by that user will show up.
There is no button to buy or bid
Hello,
If you’re facing any issues or have questions that require our assistance, please don’t hesitate to open a help ticket on our help desk. Our dedicated support team is ready to provide you with the necessary assistance to resolve your concerns promptly.
To open a help ticket, simply visit:
and follow the easy steps to submit your request. The more details you can provide about your issue or inquiry, the better equipped we’ll be to assist you efficiently.
Best regards!
Hello There are a number of bugs in the rtl format, which I appreciate you checking: - The problem of choosing title 2 in the text of the products, which does not display at all 2- There is no WhatsApp and Telegram icon in the footer 3- The problem with the menu is that it should be in such a way that the structure of the PC menu is separate from the tablet and mobile mode. I also sent a picture in the previous series that the layouts are messed up like this, and it gets worse even in the tablet and mobile mode. Make it a separate mode. Let’s make the text places for each of them, for example, the house and the relationship with us and about us, it is easy to move them separately for each of them, this is terrible. 4- We also want a multi-language icon so that multilingual plugins can go there and not get confused.
5- Not working product filters based on features on the main page
I don’t remember this at the moment, but please fix it soon, you really can’t bear it, I’m really tired of these problems
Hello,
1. If you’re facing any issues or have questions that require our assistance, please don’t hesitate to open a help ticket on our help desk. Our dedicated support team is ready to provide you with the necessary assistance to resolve your concerns promptly.
To open a help ticket, simply visit:
and follow the easy steps to submit your request. The more details you can provide about your issue or inquiry, the better equipped we’ll be to assist you efficiently.
2. On this week’s update more social channel links will be introduced. So far if you take a look at the current under development version, we already added 4 more social media (including Whatsapp or Telegram).
3. What do you mean? You can explain in a help ticket for our agents. They can take action directly with you (the comments are mostly for informative purposes). If you already have a help ticket, please send us the ID/Link here to prioritize or review the reported issue.
4/5 This is also not clear enough. What do you mean by a multi-language icon?
Best regards!
Where the contact banner is translated into pages (see https://comproorogranada.es/invierte-en-lingotes)
Hi,
What do you mean? Please tell us more to understand the problem.
Thank you! - ModelTheme
Hi,
That’s changeable from the page builder. Edit the page and you will see the texts on the page.
Hello friends,
I have a problem between the Redux Framework plugin that is included in your topic, and a google maps plugin that uses the google API to display maps by writing the address.
It seems there is a conflict.
Deactivating Redux Framework the google map is displayed well but the web loses all its styles.
Could you help me?
Thank you very much.
Hi,
You can email us via this form to take a closer look on this problem. Send us a message by using this form: https://themeforest.net/user/modeltheme#contact
Thank you! - ModelTheme
I have several problems: (see comproorogranada.es page) 1.- I can’t translate the “VIEW MORE” button 2.- Some links in the “My account” menu in the header bar are broken
Hello,
If you’re facing any issues or have questions that require our assistance, please don’t hesitate to open a help ticket on our help desk. Our dedicated support team is ready to provide you with the necessary assistance to resolve your concerns promptly.
To open a help ticket, simply visit:
and follow the easy steps to submit your request. The more details you can provide about your issue or inquiry, the better equipped we’ll be to assist you efficiently.
Best regards!
