55 comments found.
Hi, So this theme is not compatible with recents PHP versions ? I try to update my website to PHP 8.2 and it makes my site looks very bad, I run a woocommerce site and the display on single products is not working at all. Can the author make an update of this theme to work with recents PHP version ? Thanks
Hello,
The theme will be updated, however, at the moment we don’t have an ETA when the update will come out. You will be notified via email when the new update is online on ThemeForest.
The current version of the theme listed in change log is compatible with the latest version of WordPress and with PHP 8.0.
If you need to update theme and bundled plugins please follow instructions from this article – How To Update A WordPress Theme And Plugins. After you update the theme all of the plugins with available updates will be listed in Appearance > Install Plugins.
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Thanks
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Hi there, will there be any Cyber Monday discount for this theme?
Hello,
Unfortunately, this theme is not included in the discounts. You can see our themes that are on sale at this moment here.
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Does this theme require WP Bakery or will it work with the standard WordPress install with WooCommerce? Work with Elementor?
Hello,
Thank you for taking interest.
The demo content is built with WPBakery page builder which is included as a bundled plugin with the theme. To use shortcodes by the theme, it is necessary to use WPBakery page builder.The theme is not compatible with Elementor. You can check some of our thematically similar themes which use Elementor in this link.
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Pre-sale question: is it possible to customize the mobile menu? in the demo it doesn’t look great because it has to be scrolled when unfolding, furthermore there is no search button in the mobile view
Hello,
Thank you for taking an interest in our theme.
You can edit the menu items and arrange them as you want them. There are also typography settings available. If you want the mobile menu to be full-screen, you can contact our Help Center, and they can provide CSS for that. Also, a search widget can be added to the mobile header.
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Hello, both WP Bakery have released new version addressing security issues. When can we expect an update from Endurer with the security fix updates for WP Bakery? P.S. Slider Revolution v6.6.15 seems to have a security vulnerability aswell which was fixed on v6.6.16.
Thank you
Hello,
Thank you for reaching us!
The theme will be updated, however, at the moment we don’t have an ETA when the update will come out.
Bundled plugins do get updated with the theme, however, in case you need immediate update of any bundled plugin you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
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Hello, I’m getting lots of errors when I try to upload images to the gallery page. The images in the gallery just won’t load in the backend when I try to add any more images. There seems to be lots of errors appearing and these errors don’t appear when I deactivate some of the necessary plugins. Is there an update soon or is there some other way you can help me with this issue? Thanks.
Hello,
Thank you for reaching us!
If you are experiencing unexpected behavior on your site where the theme is installed, and you suspect that the issue is caused by the theme, please send us an email to this email providing your purchase code in it and our team will check this.
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Ok great thanks so much I will do that.
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Hi, is there a possibility to get psd files to this template?
Hello,
You can find more info regarding design files here.
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Hi, nice hob. Where to set favicon please ?
Hello,
Thank you for reaching us!
To adjust favicon image please follow instructions from the article in this link.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
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oh sorry just in wordpress settings, forget this question
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Hello Mikado-Themes team,
I love the theme, and have been using it for a while now. However I am curious, do you guys have an update for WPBakery Page Builder? It came with the plugins of the theme, so if there is any insight you can provide it would be greatly appreciated.
Please feel free to check out our site here: https://novioutdoors.com/
Thanks again, and keep up the good work!
Hello,
Bundled plugins do get updated with the theme, however, in case you need latest version of any bundled plugin you can submit a ticket at our Help Center or, if your support has expired, you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
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I really want to purchase this theme but am concerned that it hasn’t had any updates since Sept 2021. Are you planning to continue to support this theme or should I look elsewhere?
Hi there,
Thanks for writing in! The theme will for sure be updated as soon as possible as our team is working on updating all our themes. You can also check our themes here.
We are here if you have any additional questions.
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Is there an update for the WPbakery availabe? Some of the features are not working anymore e.g. the Mikado Countdown.
Hello,
Thank you for reaching us!
Bundled plugins do get updated with the theme, however, in case you need latest version of any bundled plugin you can submit a ticket at our Help Center or contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
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Hello, I change the colors of the theme in general options of mikado options but it does not respond, the orange color there is no way to change it? the same thing happens to me with the fonts. Thank you very much.
Hello,
First Main color won’t affect every element. Some elements (like header, footer, fonts, buttons, etc.) have their individual color settings for customizability reasons.
If the options set in global theme options are not being applied on some pages, then it could be that different local options are set on the page. Local page options will override global theme options and you can find more in this article – The Global And Local Settings Info And Troubleshooting.
For a more detailed overview of theme’s options please check the documentation in this link and in case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
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Hi, I’m trying to get support but when I sign up to the Qode Help Centre, I never get a signup confirmation email. Checked email address is correct, and check spam folders? I’m trying to install Endurer Core plugin, but it breaks wordpress.
Hi there,
We find your account and verify it manually. Please try to submit a ticket now. To submit a ticket please follow instructions from this article.
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Hi!
I bought the theme last year and installed it for 1 domain. This year, I gave up the old domain name and changed it to another domain name accordingly. When installing the theme, there is almost no information. Can you guide me to fix this problem?
Best Regards T Manh
Hi there,
We would appreciate it if you could please submit a ticket at our Help Center or contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you.
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Hello, is this theme still being supported? Will you be updating compatibility for the latest version of wordpress and other areas?
Hi there,
Yes, it is still supported!
Please note that our developers are constantly working on updates for all our themes.
At the moment we don’t have any ETA when new update will come out but we hope it will be released soon.
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hi, i just installed the them and the menu looking like this https://ibb.co/q5ySBRf
Hi there,
As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.
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I’m having trouble with the site loading very slowly, backend and frontend. It makes the site basically unable to be used, especially in the backend. The issue seems to be with Endurer Core.
I try to do anything when editing in the backend and that plugin is activated it basically won’t load, it just takes so long. When I deactivate it the problem does not persist. I believe everything is up to date with the theme and plugins.
The problem is mostly when I go to edit a page and then try to edit a MIkado section, it just never loads for me to edit it. Is there anything you think of that I could do to help with this issue? Thanks.
Hi there,
You should take a look at the following article to speed up your website.
Also, check do you have the latest version of our theme and all required plugins. Follow this article in order to update them properly. After you update the theme all of the bundled plugins with the available updates should be listed in Appearance > Install Plugins.
If you are still having issues since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could please submit a ticket at our Help Center or contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you.
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I tried to update this theme but as soon as it was completed the site was lost. No access to any url not even the admin area. The update was made via WP Appearance>Theme. I tried using Envato Market and it did nothing when clicked. I had to do a site restored from backup. It is currently running WP version 5.9 and all plugins have been updated. Can you suggest a resolution please?
Hi there,
Please check if you have updated the latest version of the theme and its plugins. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
It might be the cause if you missed updating the Core plugin and other theme plugins.
Thanks.
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The only items not updated: Bakery and the Theme.
I appreciate your support and feedback. Many Thanks.
Hi there,
If you have performed a theme update as per the guidance we provided the theme should be updated, and if you need an immediate update of any of the plugins, please send us a mail to our help center providing your purchase code in it and one of our support agents will provide you with latest versions.
Thanks.
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Hi team does this theme compatible with membership plugin? Also does it compatible with latest wordpress version?
Hello,
Thank you for taking the interest in our theme!
We didn’t include the compatibility with WordPress 5.8 just yet. It would be best to wait until we release an official update, but you can also try using Classic Widgets plugin as a temporary solution if you run into issues with widgets on the latest WordPress version. We didn’t test the Endurer theme with any 3rd party membership plugin, so we really can’t guarantee compatibility.
Let us know if you have more questions.
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I just bought additional license for my another domain but when i try to upload the theme it does not allow me to install, help please and thanks
Hi there,
Please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket
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