6410 comments found.
Dear jegtheme team, thanks for this amazing product. I’m considering purchasing it. Will there be a special black Friday offer price? Thanks in advance.
Hi s2014,
Thank you for being interested in our item, JNews is currently having a discount for a limited time so don’t miss it
Thank you
I’ve seen the cyber week discount. Will there be another black Friday discount?
sorry, we don’t plan to have any other discounts yet, apart from the discounts that are currently running
Thank you
JNews has features to filter post by Order such as Recent, Most Discussed, Views, Votes, Trending, Popular, etc? This is the most needed features.
Please Please Include Video Upload Features in Post Submitting Form. This is A Important Features.
Basically I didn’t use the theme yet for project. I just tested it. But I have a plan for long term use.
Hi Iryne,
we have advanced filter options for the post, below are the filter
Include Post Type
-posts
-pages
-landing page
Content Type
-all
-only review
-only post
-only video
Sponsored Post
Number of posts to show
Post Offset (to skip some post from showing)
Unique Content Group (to group post widget to different group to prevent it showing duplicate post with other post widget, for example if user have multiple post widget in the same page, they can use this option to show different post on every widget)
Include Specific Post by id
Exclude Specific Post by id
Include Post with specific Category
Exclude Post with specific Category
Include Post from specific author
Include Post with specific Tags
Exclude Post with specific Tags
Sort Post -Latest Post – Published Date
-Latest Post – Modified Date
-Oldest Post – Published Date
-Alphabet Asc
-Alphabet Desc
-Random Post
-Random Post (7 Days)
-Random Post (30 Days)
-Most Comment
-Most Comment 1 Day
-Most Comment 7 Days
-Most Comment 30 Days
-Popular Post 1 Day – View Counter
-Popular Post Days – View Counter
-Popular Post (30 Days – View Counter)
-Popular Post (All Time – View Counter)
-Popular Post (1 Day – Jetpack)
-Popular Post (7 Days – Jetpack)
-Popular Post (30 Days – Jetpack)
-Popular Post (All Time – Jetpack)
-Highest Rate – Review
-Most Like (Thumb up)
-Most Share
we also have video upload features in our frontend post submit form, please check the screenshot below
Video Upload on Frontend Post Submit
If you have any further questions or need further help, please create a support ticket using the link below
Click Here To Get JNews Support
Thank you
Hello! One question. I never could download some the Plugins -from the theme. Just now I’m working with this and I would like to know why. I have the message: “Request is not Valid ! Please try to contact our Support” .The tools are: JegAI Assistant, JNews – Paywall, JNews – Pay Writer, JNews – Video, JNews – Instagram Feed,... Are you kind to Support me ? Thank you!!
The wp memory limit is 512M
Hi feyikemiadejoro,
regarding this thing please check if the JNews theme folder name is still using the default name, the default name of the JNews theme folder is supposed to be JNews, you can check it in your server inside wordpress-folder-name/wp-content/themes/
if you are using a custom name for the JNews theme folder please change it back to the default name, If you have done this and the problem still exists, please try to open a new support ticket on our forum.
Click Here to Get JNews Support
Our support team would be happy to help you.
Thank you
Hi, Nothing to do, I can’t install the Plugins. I’l open a ticket
we may need to check the issue directly on your site, please attach your site login information in the support ticket, you can set it as private by checking the Set as private reply option
Thank you
No Black Friday Deals ?!!!!
Hi muskariim,
Thank you for being interested in our items, JNews is currently having a discount for a limited time so don’t miss it
Thank you
Hi,
I found an issue that needs fixing.
I added my Twitter/X username to WordPress profile editing section but below about section leads to a dead end instead of linking to Twitter profile. It only gives the username instead of url with the username.
Example: http://koech_v/ instead of https://twitter.com/koech_v/
Hi ykoech,
for the social URL for the profile, please insert the complete URL of the social media, please check the example below
Thank you
That breaks the meta description and other plugins that use it.
It looks like this for me https://imgur.com/OrrbMTi
are you using a third-party plugin for the use of social URLs? our default user social URL fields look like this
if you are using a third-party plugin for the social URL, there are possibilities we are not supporting the plugin
Thank you
I am using the default provided by WordPress user account editing section. JNews and other plugins like Yoast picks it from there. Yoast works well but JNews somehow doesn’t include ‘https://twitter.com/' before the username.
Just to be on the same page, I accessed that page though Dashboard > Profile
by default Wordpress doesn’t have social url input fields, we have our own social urls fields and Yoast have their own social url fields, it seems when JNews and Yoast active, our social url fields got overridden
you can try to resolve the twitter url, by following the steps below
active JNews child theme please check the documentation below
JNews child theme Documentation
find JNews child folder in your server /wp-content/themes/jnews-child/, inside the folder add this folder /fragment/post so the path of the folder will look like this /wp-content/themes/jnews-child/fragment/post
inside that folder try to add this file
If you have any further questions or need further help, please create a support ticket using the link below
Click Here To Get JNews Support
if your support license expires, please try to extend or renew your support license.
Thank you
That’s some work right there which also increases theme complexity. I hope a bug fix comes to the main theme soon.
Why Malcure Scan (my antimalware) on wordpress, mark your theme as a malware? And is the same code in my serve and the code that I download from my purchase theme. For example (1 example from 17). This file: elementor-backend.js is a malware according to my antimalware.
looking at the code.. is obfuscated, meaning it has been intentionally modified to be difficult to understand. And its seems that perform some AJAX operations to interact with the server. Can you please confirm if this is correct?
Hi huuxuan,
we’ve checked our files and scanned it in virus total and we can confirm that the file is safe, so you don’t need to worry about this warning, below is the result of the virus total that have tested our theme using various security vendors and declared our files safe
and upon further investigation, we have determined that this is a false positive from the virus detectors
A false positive occurs when antivirus software mistakenly identifies a legitimate file or program as a virus or other malicious software. In this case, the file was minified using obfuscation, which can sometimes trigger false positives.
yes, we are using ajax on elementor-backend.js file, we use the ajax for our multi select input and our social counter element
Thank you
Hi,
always errors with the review snippet after the recent update. I didn’t put any price, in fact I removed the price field but it puts 99 euro by itself: https://search.google.com/test/rich-results/result/r%2Fmerchant-listings?id=_XU712de9Ey3kUdCJO_QXw
Hi wonderdj,
we didn’t make any changes related to the review scheme in the recent update, so this should not be related to updates
we checked your rich-snipped result, we saw the error coming from the wrong currency code, please check the screenshot below
the correct code for the euro is EUR, please check the example in our rich snippet below
you can set the currency code in Dashboard > Appearance > Customize > Additional Option > Review
JNews Customizer Review Option
if you want to remove the price, place check the Review Setting meta box on the post, please make sure that the product price is empty
JNews : Review Setting Metabox
If you have any further questions or need further help, please create a support ticket using the link below
Click Here To Get JNews Support
if your support license expires, please try to extend or renew your support license.
Thank you
Yes,
but there is no price. I always remove it but the command doesn’t work. I have always renewed support but last time you didn’t solve my problem saying that there were more urgent things unfortunately.
Thanks
so you are not set any price on JNews : Review Setting Metabox for this post https://www.wonderchannel.it/river-wild-recensione-film-2023/ ?
have you made any modifications to the theme code?
Thank you
no, no changes to the code. I did the recent update. Even if I delete the price he puts it in. Which then generates the error. However, the review snippet as it is designed is not good for Google, because it does not refer to the individual reviewer but to the global rating of many users. Instead, the review snippet should refer to the individual reviewer. In fact, Google no longer detects the rich snippet because it does not meet the recent algorithm update for reviews.
My site : Search box or nav not work: https://applypakjobs.pk/
Hi mianafaq233,
Regarding this thing, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem.
Click Here To Get JNews Support
please login to our support forum using the envato account that you use to buy jnews, because we didn’t see the purchased in your current account
if your support license expires, please try to extend or renew your support license.
Thank you
Your last theme update broke my website and had to perform a full back up restore. Just FYI
Hi evantorabbit88,
I’m sorry to hear about the issues you’re experiencing. However, based on our testing and feedback from users, we haven’t encountered any similar issues.
Please consider checking other aspects of your site, third party plugin, server configurations, theme and plugin naming make sure the themes and plugins from JNews have the default name and not renamed
please also check your php error log to see if there any error related to this
Regarding this thing, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem.
Click Here To Get JNews Support
if your support license expires, please try to extend or renew your support license.
Thank you
do you have Gutenberg demo? I don’t like page builder
Hi shahadot1700,
sorry unfortunately we don’t have Gutenberg demo at this point, we only have demo for the Elementor and WP Bakery.
Thank you
After upgrading to your recent version 11.1.5 I cannot find my customize settings option anywhere ? What’s wrong? Also selection of Primary Category gone off from my post settings?? https://snipboard.io/ZIJDwN.jpg
I apologize, my JNEWS ESSENTIALS went off after upgrading, Sorry to bother.
Hi ByteSnoop,
If you have any further questions or need further help, please create a support ticket using the link below.
Click Here To Get JNews Support
Thank you
How do I hide the UPDATE message for the theme? At this moment, I do not want to update it. I already have 2 licenses.
Hi Mrblaze111,
if you want to hide the update notice, you can click the Dismiss Update button on the update notice, please check the screenshot below
it will hide the update until the next theme update
if your support license expires, please try to extend or renew your support license.
If you have any further questions or need further help, please create a support ticket using the link below
Click Here To Get JNews Support
Thank you
Thanks, I did that but everytime I refresh it pops up, please advise
I am really interested in purchasing this but I would like to know is there any support for adblock feature?
Hi invezgra,
yes, we have ad element feature, you can check our advertisements options in the link below
you also can check our ads in one of our demo JNews Ads Demo
Thank you
No what I meant was the feature to prevent ad not showing up for visitors using adblock. If there’s no such feature, which anti adblock plugin do you recommend to use with your theme?
Hi invezgra,
For now, we don’t have specific recommendations for the Adblock plugin. But you can try to use any Adblock plugin.
Thank you
Hi there! I received an email about updates, is there any new information about this theme? The Changelog is the same. Thanks
Hi Hobiti,
we released our latest update yesterday, you can see the updated log in the link below
Thank you
Hi, i have been using your theme for some time now and am very satisfied. i just have one question. I use Gutenberg Editor and Button Elements. The Button links open in new tab. They then have link rel noreferrer noopener. How can i avoid that the links have only “noopener”.?
Hi Matgas,
Thank you for using JNews, for this button element that you use on Gutenberg editor, is it element from JNews theme or third party plugin or the Gutenberg block itself?
Thank you
Hi, the element is from gutenberg block itself
since the element from the Gutenberg and not the JNews theme, please try to reach the Gutenberg plugin support team in the link below
I believe they know better about this
Thank you
Hello, I must say your theme is absolutely perfect. My colleague is using this for his news portal and now I’m one click from buying it too. I tried to build something on his side just to see if it fits for me, and everything is perfect except few things that I couldn’t figure out how to solve (I tried even with yellow pencil), and those are a dealbreaker for me for buying this theme.
So if you can just shortly answer is it possible to achive this:
1. Can I put header width to 1100px? My news portal will be 1100px wide and as far as I can see minimum width that I can get in this theme for header is 1140px (I found this option under Layout & Background > Laptop container width)
2. In “Tab post widget” there are 3 tabs (TRENDING, COMMENTS, LATEST). I only need 2 of those (TRENDING and COMMENTS). Is it possible to remove one of these? ( I know that Soledad theme have this option under settings to remove any of these so I guess that shouldn’t be a problem here)
3. Under “Hero 5” widget, there are 3 items/posts. One bigger on the left and 2 smaller on the right (one on top of the other). I would like only for those 2 smaller on the right set the text excerpt for maximum of 10 words. I know that on Soledad something like this is possible so I guess it could be done here also?
4. Is it possible in “Hero 13” widget under “Hero slider” option to create/insert to show dots navigation.
Thanks in advance
Hi LookaZD,
Is it possible to adjust the container width to 1100px using additional CSS, we can help write the CSS for you
for the post tab, you can hide one of the tabs using the CSS code below
.jeg_tabpost_nav { display: flex; }
.jeg_tabpost_nav li { float: none; width: 50%; }
.jeg_tabpost_nav [data-tab-content=”jeg_tabpost_2”] { display: none; }
sorry unfortunately we didn’t have an option for the excerpt on Hero 5 and the three dots on Hero 13
Thank you
Thank you very much for a quick response!
Hello. I have a license for this website but I started working on it very late after my support is expired. I just need a small help pls. How can I make the top 2 featured news Thumbnail’s height a little shorter? around 350px.
Link: https://bitly.ws/ZSjZ
thank you!
Hi alienative,
you can add the code blow on Dashboard > Appearance > Customize > Additional CSS to adjust the image height of hero 9
.jeg_heroblock_9 .jeg_heroblock .jeg_thumb, .jeg_heroblock .jeg_thumb a > div { height: 400px; }
if your support license expires, please try to extend or renew your support license.
Thank you
is there a fix for the “Use explicit width and height on image elements” it seems to come from the logos.
Hi HoracioStjeward,
to specify the height and width of the logo you can use the CSS below, you can add it on Dashboard > Appearance > Customize > Additional CSS
.jeg_desktop_logo img.jeg_logo_img { width: 231px; height: 56px; }
.jeg_mobile_logo img.jeg_logo_img { width: 309x; height: 70px; }
you can adjust the width and height of the code based on the size of the logo that you use
if you need further help, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem.
Click Here To Get JNews Support
if your support license expires, please try to extend or renew your support license.
Thank you
Hii will you guys have Gutenberg, templates without elementor or wp bakery page builder
Hi Horacio Stjeward,
we are planning to make some of our blocks available for gutenberg, but sorry we can’t promise it will be available soon
Thank you
Okay, looking forward to the updates, a Jnews Gutenberg would be sweet.:-)
Would even get a second license for it 
SEO Issue. I have lately audited my blog and found out the theme uses h3 headings for author name below the post, related posts and footer widgets titles. This in my opinion might mess up on-page SEO. What do you think? Considering using other tags instead?
Hi ykoech,
Using multiple H3 tags on a web page is a common and acceptable practice for structuring content and will not have a bad impact on SEO
If you have any further questions or need further help, please create a support ticket using the link below
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
My support license has expired so this is the only platform i can use to raise issues.
