70 comments found.
Hi, I am considering getting the theme for one of my clients. I want to show them demo pages and they are not loading. Can you please look into it.
Into demo rselements plugin wasn’t updated – as elementor updated to latest version then it was just spinning. Our theme is updated and compatible with latest WordPress and Elementor. You can share now. Thanks for your patience. Thanks
Seems like with the latest update (Evenio 2.1.5.) RS Elements is conflicting with Elementor. Every time I enable RS Elements there is a critical error on my Evenio install.
Our theme compatible with latest version of Elementor. You have to update rselements plugin manually. Try to follow: Download full package from themeforst. If you will extract that package you will get plugins – then extract plugins and install all plugins manually to work everything perfectly. Thanks
Any option to send generate Qr-Code for ticket and send it by whatsapp !
No please
We received a report from an Elementor user with the following error after upgrading to Elementor 3.26 https://github.com/elementor/elementor/issues/29606 Error: Class “Elementor\Core\Schemes\Typography”
You can solve this by transitioning from Schemes to Globals: https://developers.elementor.com/elementor-3-26-developers-update/ https://developers.elementor.com/docs/deprecations/complex-example/ Please let me know if you need any help or have any questions, Kind regards, Rebecca Markowitz Developer Partnerships Manager, ElementorThanks for sharing. We are checking our themes one by one if any issue arise related to this Typography Schemes fixing those. Thanks again.
Greetings. I am asking for a support from the support ticket and for the chat for almost a week and I am not having any feedback. The template is good But I am not being able to migrate the website to the new domain. We need to discontinue the old domain because it was temporary. Could you please give me support? Regards
create support ticket with admin access and purchase code. I will look it for you. Thanks
Bom dia!
Não consigo no RS Event Countdown, mudar os dias, horas, minutos e segundos para português.Poderia me ajudar?
Please try to create support ticket with admin access so that support team can look it for you. Thanks
There are blue waves in the main background, how do I change the color?
Please try to check the screenshot hoping you will able to get it. Thanks
https://prnt.sc/-lZxwZ-NZuUPI’m required to build a website, this website will have a registration form, and after a user registers an authentication code is sent to the user either by email or phone number or probably both email and phone number. This authentication will now be used to access a mobile app. Only with this authentication can a user access the app and continue the registration. Can this be achieved using your theme?
No, this feature not available – you have to use any 3rd party plugin. Thanks
Hello,
Can you deactivate an active theme, have forgotten where I first installed the site, and likely have no access. Can you reset the purchase code? Support expired
Please try to create support ticket with your purchase code so that I can try to check it for you.
https://rstheme.com/supportMany thanks. Ticket created
Okay I will look it. Thanks
Any update?
I already reset the purchase code for you. check your ticket. Thanks
hi sir, i purchased your theme. after installation, I get a 404 error when I want to import the demo files.
This error happening for your server related issues. Try to update following setting of your server and then try to import demo data again:
Allow Url Fopen (allow_url_fopen) – ON
cURL library** – your server must work with curl or url_fopen.
OpenSSL must be enabled.
PHP memory_limit = 256M
PHP max_execution_time = 600
PHP Post_max_size = 54M
PHP upload_max_filesize = 128MHi, we would like to purchase this theme. Can we use it on a WP multiste instance? (e.g. mydomain.com/site1, mydomain.com/site2, etc.)
You have to buy separate license. Thanks
Purchase code
key showing invalid
You already used the purchase code to your one of your website. That’s why showing invalid purchase code. You have to deactivate the purchase code from the old one so that you can use it to new website. Thanks
can you tell what is the website name iam using. i will deactivate.
Share your purchase code through our support:
https://rstheme.com/supportplease check the ticket i created ticket
I just replied to your ticket. Thanks
Does the theme supports RTL languages?
Yes, it’s support RTL.
Can i change the font size or width of every menu item in the menu bar?
Do you want to set font-size for the menus??
either the font size or the width of menu item because it eats up the space of the logo header when on laptop size browser
May you used more menu items into header menu area. Can you try to share site url and admin access through support ticket:
https://rstheme.com/support/How do i change the header logo link
Sorry sir we don’t have options for header logo link. Actually it should link to site url. If you want to add custom link we have to override it.
how do i change the footer color and copyright color of speaker page
You can change those from from our Theme Options – Evenio Options -> Footer
thank you
Welcome 
How do i make the banner image on the home page to be responsive?
Which banner you mean can you try to share by creating ticket:
https://rstheme.com/support/the one on the home page. this one https://pasteboard.co/Tsk6QqwBAd7L.png
That one already responsive – do you want to show that people to mobile screen. In our demo you can look the responsive. Thanks
can i add another text box (company) below the designation text on the speakers?
We don’t have that one. You can show it like this way support designation -> CEO (Google) or CEO / Google. Just add those to designation field. Thanks
Okay thank you
Welcome
How do i customize the size of the header logo on top
You set your logo size from our theme options – Evenio Options -> General Sections.
https://rstheme.com/docs/evenio-wordpress-theme/theme-options/general-sections/thank you for your help. this is resolved
If you will like our support try to give 5 star rating and good comments. Thanks
Yes i will definitely rate you 5 stars
Thanks
How do i edit the speaker single page?
From Elementor -> Setting -> Post types check the post types so that you can edit the speakers single through Elementor.
https://rstheme.com/docs/evenio-wordpress-theme/getting-started/elementor-settings/Thanks
Why can’t i edit the other contents? I can only edit the description text
Other content coming from the metabox- you have to change those edit page/ post.
How do i do that
