12912 comments found.
I don’t see a multi vendor demo
I’m looking for a WCFM theme
Hello,
We don’t have a demo with WCFM plugin installed. But you can see how it works with Dokan on this page https://woodmart.xtemos.com/handmade/store-listing/
Kind Regards
Hello! Congratulations about your theme!
Can you tell me when and how I locate or translate the end promotion sale date, present in product single page? I need it show the start and the end date of promotion, because portuguese law.
Thank You
Hello,
Thank you for contacting us!
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Kind Regards
Hello how to install woodamrt child?
I installed woodmart core
Hello,
Thank you for contacting us.
You can find the information about the child theme installation in our documentation here https://xtemos.com/docs-topic/setup-child-theme/
Kind Regards
Thank you
You are welcome.
In the single product page I want to list the linked products alphabetical but the products order changed every time. How can I set it list as alphabetical?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
I’ am really getting tire of heavy website using Elementor. Please update the theme based Gutenberg block editors builders..Like Oxygen, Breakdance…etc. It would heavily add values to your theme along with performance
Hello,
Thank you for your feedback. We are working on a full Gutenberg page builder which will be a part of our 8.0 update next year.
Kind Regards
Which page builder plugin will be used for gutenberg? This is a Discounted times and I would like to pre purchase any builder you will be used.
Or will it be just a default block editor?
We will not use any plugins for this. All required elements will be a part of our theme (including rows, columns, images, sliders etc.).
Kind Regards
Thanks. Just one more question. Will there be an option to migrate from elementor/wpbakery to Gutenberg? Or we will need to do it again from scratch?
Unfortunately, it is not possible to create an automatic migration tool for this. That is why the content based on Elementor or WPBakery will need to be rebuilt from scratch.
Some of my product categories has a lot of subcategories, and in category page the title and subcategories looks horrible. And as there is no option put categories in filtration i am trying to hide – or entirely page title and subs, or only subs for that page. I tried some css and js, without success. Please advice. Thanks
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
I choosed furniture2 theme. it doesnt work well with autoptimize plugin. which cache plugin do you offer? can you advice?
Hello,
We prefer using WP Rocket for cache and optimization. But it should work with autoptimize as well.
Kind Regards
I wanna use furniture2 theme, but I do not want to use slider revolution, does it possible?
Hello,
Of course, you can uninstall the plugin completely and use our theme without it.
Kind Regards
Problem WPBackery 7.2
http://joxi.ru/xAeEvOjH6Y4ZVAHi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Is it possible to download figma file somewhere if I have already bought the theme?
Hello,
Thank you for contacting us.
We don’t have Figma files for our theme, unfortunately.
Kind Regards
Bonjour, s’il vous le blackfriday se termine quand ? je vais acheter des thémes ? Autre questions est ce que vous avez des thémes avec plugin revendeurs ou vous avez des extension de ce type s’il vous plait. J’ai déjà acheter 5 théme de vous ! je suis satisfait
Hello,
Thank you for using our theme and contacting us. The Cyber Monday event will end on 29th Nov. We don’t have exactly such demos but you can surely find a suitable one among our prebuilt websites.
Kind Regards
Hi, ı would like to use your demo which is furniture2. but for the products page that you use in decor theme, it seems good.I want to use furniture 2 theme , but ı wanna use decortheme`s products page. does it possible? how can ı do?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
does it possible to do or not? if it is possible I will change to furniture 2 theme.
Could you please clarify what exactly do you mean by products page? Are you looking for the custom layout from the furniture 2 demo?
Unfortunately, these pages can’t be imported with the furniture 2 website. You can create a test website with default demo import and transfer these products manually.
I know, these pages cant be imported with furniture2 website. how can I do that manually? do you have a article or topic about it in xtemos forum?
We don’t have an instruction for this, unfortunately. But as I wrote, you need to install our base dummy content on a test website first. Then you will be able to manually copy these pages to your main website.
do you think that it will work well? what about speed optimization?
Yes, it should work without any issues. And it shouldn’t affect the performance a lot.
My support just expired.. and I got a PCLZIP_ERR_BAD_FORMAT – followed your instructions – deactivated – when I tried to Activate again it says “The purchase code is invalid.” – I got the code from the PDF from Envato same as before. What gives? There is a note “check the activation list in your account” but I don’t have an Xtemos account…??
Hello,
Please, send us your purchase code and admin access so we can check it on your website.
Kind Regards
Nevermind. I figured out how to log into Xtemos and deactivated. Thanks
OK, great. Feel free to contact us if you have any further questions.
I have ensured that both the WoodMart theme and all associated plugins are updated to their latest versions. I have also tested the website on other browsers such as Opera ( https://prnt.sc/OYqvXzNo7m5z ), and the theme functions correctly. However, when using Edge , the layout appears not working, as shown in the second screenshot ( https://prnt.sc/hZMpINdIqjxq ) my support period is expired 
how can rezolve this ? and no show info-svg-wrapper info-icon in header
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Theme version: 7.3.3 + Patch ID 513732
I have the same error too. I tried it in different browsers.
screen image: https://prnt.sc/q6VclZpX4ue0Hello,
Please, send us your admin access so we can check this issue. Use the contact form on this page https://themeforest.net/user/xtemos
Kind Regards
Hi, getting this error when trying to update the theme: “Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature” Also I would like to update to WPBakery 7.2.
How to update?
- Anne
Hello,
Try to do the following to update the theme:
1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
2. Go to Dashboard -> Updates and click on Check Again.
3. Activate the theme with your purchase code again.
4. Go to Dashboard -> Updates and click on Check Again.
5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.
Regards
Hi, I managed to update the theme. We have two sites and two lisences of this same theme. Theme update is now fine for both. But the WP Bakery does not get updated via Woodmart/Plugins page. One site has now WP Bakery 7.2. but the otherone has 6.11.0. and I cannot get it to update. I deactivated and then re-activated both lisences. No change! How can I get the 7.2. to update?
Could you please send us your admin access so we can check what is wrong? Use the contact form on our profile page here https://themeforest.net/user/xtemos
Hello, sorry to post here, my support period is expired. I can’t make an update to the theme and when I access to my forum account, it show me this message : “Account disabled by server administrator”
Hello,
We have fixed this issue on our support forum. Please, check how it works now.
Kind Regards
Hi, thank you. Yes I can access to the forum 
Great, you are welcome!
Good afternoon. Thank you in advance for your help!
I need to create a link to filter products by the categories “New” and “Discount” as well as “Best Sales”
Let me explain the logic: On the main page, in the first block, I have 3 slides with a title and a button, I want to: 1 slide – the slide button leads to the store filtered by the category “New” 2 slide – the slide button leads to the store filtered by the “Discount” category 1 slide – the slide button leads to the store filtered by the category “Best sales”
Please tell me how to implement this task?
I contacted the GPT chat about this problem, he advised the following example links:
1. https://yourdomain.com/shop/?filter_new=1 (New)
2. https://yourdomain.com/shop/?filter_sale=1 (Discount)
I changed the link to my own and added the ending as in the example, but it doesn’t work
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello,
The theme has really caught my attention, and I’m considering purchasing it for my newly established brand. However, I’ll be directing my customers to the website mostly through social media. In other words, people visiting my site will access it using their mobile devices. However, when I tried to view the demos on my phone, I noticed that the interface is unusable. Menus don’t open, images don’t appear, and buttons in the lower left corner are stacked on top of each other. You can review the screenshots I’ve added to better understand the situation. Despite trying with different phones, the result remained the same. Is this theme mobile-friendly? The demos seem to indicate otherwise. If you could clarify this matter, I would like to purchase the theme as soon as possible.
Thank you.
Hello,
Thank you for contacting us.
Please, specify the name of the device you are using for tests, its OS version and browser version.
Kind Regards
Hi! WP Bakery has a bug in new version 7.2. Unable to select device to adjust layout. See:
Thank you!
Hello,
You can fix it by applying patch # `513732 `. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.
Kind Regards
Hi! After applying the patch, there was no change. It still shows the same error. When selecting mobile, the adjustment box also drops down.
Please, clear your browser cache and test how it works. Or check it in the browser’s incognito window.
Hi! I even tried it in another browser, clear cache, clear cookies, but it’s still exactly the same
Opera GX - https://imgur.com/LMLpGVh --
Microsoft Edge – https://imgur.com/Vja48hZ
Remembering that I used css in the admin area so that the desktop, tablet and mobile options would go up. Even removing the css the problem continues.
Hello,
Could you please send us your admin access so we can check this? https://themeforest.net/user/xtemos
Kind Regards
Hi! Sent! Thanks!
Sorry, try to apply a patch #514228 and let us know if it helps. You need to clear the cache after patching.
Hi! Thank you for your help. I applied the correction patch and accessed it through a clean browser, and the problem still persists. I installed a zero browser to test to make sure I was clear of any cache.
https://imgur.com/OioTGaiWe see that the CSS file is still loaded from your server cache/CDN. That is why you still don’t see the fix.
Hey! I’m sorry, I had forgotten the CDN! It works perfectly now! Thank you so much for the excellent support, you guys are amazing!
Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.
