1178 comments found.
Dear Team, I am trying to contact you since 7 days ago but after trying all the method I am not able to contact you. Please find a way to communicate for the support at urgent basis.
Hi,
please contact our team through our contact page if you have any problems to contact the support team, we will help you to get in touch with the team :
https://www.nicdarkthemes.com/contactThanks and have a good day Bye
Last reply from the support team was 7 days ago, after that they are not replying. What to do now?
Incompatible Archive. 
please help me
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
If you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye https://nicdark.com/I need a little help .
the license has expired, but after a site update the red message I had removed is visible.
I added some css code , but it still shows up
.nd_booking_alert_msg { display: none; }
Hi,
please contact our team though our contact page : https://www.nicdarkthemes.com/contactHave a nice day Nick
Hello, the header menu is not visible even though it has been there for a long time, but now it’s not visible and visitors are struggling to navigate. It has become a challenge for me. What should I do to make it return as it was before?
Hi,
please contact the team through the form present on our profile for any questions : https://themeforest.net/user/nicdark
Have a nice day Nick
Hi, some questione before buy it
1) Booking plugin is included or is sold separately? 2) it’s possible to see wp-admin in one of your demo?
3) After theme installation can I import one of your demo automaticaly? If yes, your demo page is builded with WpBakery plugin?
4) I see that is possible to use Airbnb instead of internal booking system, how this integration work? is a simple button that redirect customer to airbnb or the customer can search and select appartament on my website and then be redirect on airbnb to complete the reservation?
Thanks
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> https://www.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Unable to contact you via the item support, I have some issue with themes settings.
Hi,
If you continue to have problems please contact our team through the form below, we will help you to open your ticket and get in touch with the support team : https://www.nicdark.com/support-registration-login-problem/
Thanks and have a good day Bye
Pleae having issues importing the theme. thanks
Hi,
please contact the team through the form present on our profile for any helps : https://themeforest.net/user/nicdark
Have a nice day Nick
Hi, test your booking system but din’t confirmation email for my booking.. how it’s work ?
Hello, is possibile change HOTEL EXPERIENCE with WPBakery Page Builder?
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> https://www.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
I sent a message through your support page but got no response. Can i use paystack of flutterwave as a payment option. Thanks
Hello. Are you back now ? Can i use paystack of flutterwave as a payment option. Thanks
Hi, I bought your theme from envato elements. I subscribed to your support page but I can not write you becouse I do not have Purchase code.. I need to know how I can set iCal import/export. Let me know. thanks, Angelo
Hi,
please contact the team through the form present on our profile. https://themeforest.net/user/nicdarkHave a nice day NIck
Good morning.
I would like to know if it is possible to configure the extra options for rooms in such a way that the customer can manually choose the units. That is, imagine that the room is booked for 4 guests, of which 2 are adults and 2 are children. The children may need an extra bed each. Therefore, it would be good to have a dropdown menu within the extra options to choose 2 units of extra beds.
Is this possible?
Thank you for your assistance and clarification. I appreciate your time and look forward to your guidance on this matter. Have a great day!
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> https://www.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
My mobile menu is not working – it’s showing the www.XXX.com/# in the URL but the menu doesn’t appear. It’s probably the ND-Short plugin. I deactivated it and it works. But of course I need the plugin. What can I do? chrissigahler
Hi,
please contact the team through the form present on our profile for any technical questions : https://themeforest.net/user/nicdark
Have a nice day Nick
Hello, good morning.
My question is whether the following can be implemented:
Room (includes 2 adults) = €100/night.
Each Extra Adult = €20/night.
Each Child = €10/night.
“Extra Service 1” = €30/person/night.
So that the reservations can be calculated as in these examples:
1 – Reservation for 3 nights with:
Room [1 adult] = €100×3.
1 child (€10/night) = €10×3.
“Extra Service 1” = €30×2 x 3.
TOTAL = €510.
2 – Reservation for 3 nights with:
Room [2 adults] = €100×3.
2 Extra Adults = €20×2 x 3.
2 children = €10×2 x 3.
“Extra Service 1” (€30/person/night) = €30×6 x 3.
TOTAL = €1200.
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> https://www.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
How can I use paypal in Hotel booking this is my purchase ID20522335
Hi,
yes sure, for any questions please contact the team through the form present on our profile here : https://themeforest.net/user/nicdark
Have a nice day Nick
Hi I purchase hotel booking and the Stripe payment gateway is not available in my country what can I do please?
Hi,
please contact the team through the form present on our profile for any questions : https://themeforest.net/user/nicdark
Have a nice day Nick
PRE SALE QUESTION: is the ‘APARTMENT’ demo editable with elementor?
Got a problem with this theme – On the room pages, there are no paragraph spacing between paragraphs for text on the pages. Won’t respond to basic html coding either. Have you set it this way in the CSS file, or could one of my plugins be causing a conflict. Cannot have all text grouped together that way. Thanks
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
If you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye https://nicdark.com/Hello, thank you for a wonderful theme. I am using it already for many years and it works great. As your slider in part of the theme. I would like to updatre the Slider Revolution but it does no allow me. Can you please send me an updated version for the plugin. Thanks
Hi,
Please contact the team through the form on our profile for any questions : https://themeforest.net/user/nicdark
have a nice day Nick
Hello, I just saw here that the template is on version 7, is that correct? because when I download the template and install it, version 2.7 still appears in my worpdress, which is the one I have from the beginning.
Hi,
please contact our team through the form present on our profile for any questions : https://themeforest.net/user/nicdark
Have a nice day Nick
