381 comments found.
Are there any plans to update the Woocommerce Shop features? Please see updates to https://qwery.ancorathemes.com/shop/
For example:
Single Product layout – 2 columns; carousel
Product Styles: Modern; Hover; Minimal; Overlay
Single Product: Full width; Gallery Cascade
It seems that your newer themes have the upgraded Woocommerce Shop features. Can you please update the Kicker theme with these features? Kicker is the same price as Qwery but lacks the shop functionality. We need an update please. Thanks
Can you provide an estimated date of the upcoming update?
It has been 4 months now. I noticed that Kicker was updated but no changes were made to the store. Why wont you update kicker with the same framework as the Qwery theme which is the same price? It is 2024 and we need a functional store and would like autoplay video for our videos in the post archives. Please update this.
My installation finished with lots of items missing, including the “our newsletter” popup. I’ve manually installed the popup plugin now but since the newsletter popup is missing, the subscribe button on the website doesn’t work. Neither does the button work on the header.
How can I fix that? I’ve created a new form meanwhile.
Hello,
Thank you for contacting us! It looks like theme installation was not completed on your end.
Please provide your website login details in the support ticket at https://themerex.net/support/ Our support team will provide a solution as soon as possible.Regards
My support seems to have expired. I haven’t taken any support assistance before this though. Is there any way you can help?
Hi, pls let me know?
Submitted. Thanks
Please find a reply in the ticket.
Not able to see my social icons anywhere on my site
Edit: nevermind, powerkit was missing. Not sure why it didn’t install during setup
I submitted a Ticket, Still waiting for a response. You guys just did an update on the “Gadget” skin, unfortunately, that’s the skin im currently using. After the update, My site went from a normal beautifully laid out easy to navigate page to a wide everything, weird buttons, images missing, missing everything, No sidebars, everything was in one long line in the middle…and the “Sign up” Subscription box was spread wide with a VERY long button that stretched from one end to the other! Like wth!!! So I had to find another skin, install it, RE-FIX everything like I had it before, RE-ADD my logo, tagline, widgets, blocks, even my posts were missing, and now 6 pages are gone! POOF! It took me the entire day to re-fix everything and im still not done!!!! Can you please answer my ticket and also why did i need to update the skin, and will this happen EVERYTIME an update happens????? If so I need a refund because I dont want to disrupt my SEO, I dont have the time nor dignity to go through this again and again!!! Now for the good part I’m totally happy with your template and skins, just clicking a few buttons re-arranged the stuff to go back to the normal settings by downloading the pre-settings but again, once I do that, it clears everything! even my logo and my tagline, my info about my site, ETC! So pleaseeeee tell me that this will not have to happen everytime you have an update. Thank so much
Hello,
Thank you for contacting us! We could not reproduce the issue on our end, theme update is working fine. Please let us check if the theme was updated correctly and find a reply in the ticket: https://support.themerex.net/ticket/97357Regards
I deactivated the theme on my website and activated on another (same domain, new server). I keep getting the activation error.
Edit: this is fixed now.
Hello,
Thank you for contacting us! Before moving the installation to the live server (or re-installing the theme on localhost) you need to disconnect the domain under Theme Panel > Theme dashboard > General tab – https://ann.axiomthemes.com/doc/#domain_disconnection
Regards
Hi, how can we change the default rel attribute for external links it is showing rel=”nofollow noopener”
Hello,
Please add these lines to wp-content\themes\kicker\skins\default\skin.js file:
jQuery(‘a[rel*=”nofollow”]’).each(function(){ var rel = jQuery(this).attr(‘rel’); rel = rel.replace(‘nofollow’, ‘dofollow’); jQuery(this).attr(‘rel’, rel); });
like here:
https://prnt.sc/JgrRQHxN32zaRegards
Thank you for the reply, after adding the code nothing changes, pls chk this screenshot https://snipboard.io/PtDy9l.jpg. i want to make this “cloud services” link to dofollow also how can we change rel attribute directly from wordpress admin posts section as sometimes we need dofollow and sometimes nofollow also i need to add nofollow to social media links and social media share
Hello,
If the issue persists, please provide your website login details in the support ticket at https://themerex.net/support/ Our support team will provide a solution as soon as possible.Regards
thanks for your assistance, it worked, may i know what this function does in some detail
jQuery(‘a[rel*=”nofollow”]’).each(function(){ var rel = jQuery(this).attr(‘rel’); rel = rel.replace(‘nofollow’, ‘dofollow’); jQuery(this).attr(‘rel’, rel); });
Hi Guys, there is a bug with the theme,
look this demo https://kicker.axiomthemes.com/on the left, the social media icons are having the old twitter icon.
https://tinyurl.com/yvjr8ycvMy Support is expired but this is not about support, is that is wrong to still have the old twitter icon. Pls make an update or tell me how to change it
Thanks!
Hi Guys, any update? Thanks
Hello,
Thank you for contacting us! The new icon has been added in the new theme release, you should just update TRX_addons plugin and replace the icon in the settings. The social icons inherit the links (URLs) to your social profiles specified in the Theme Panel (WP Dashboard) > ThemeREX Addons > Socials tab.
If the issue persists, please provide your website login details in the Pre-sale ticket at https://themerex.net/support/ Our support team will provide a solution as soon as possible.Regards
Hi, i have already done this, but only in home page the two twitter icons are the ols ones. I send you creds in your private email. Pls check it! Many Thanks!
Hi, i have replay back Many Thanks!
Warm welcome!
HI, pls check your email i have respond Thanks
Hello,
Please check your email.
Kind regards
Hi, I am interested in buying theme. Does it work with Wordpress 6.4.1? Also about installation documentation, do you have it? Thanks
Hello, Thank you for your interest in our theme!
Yes, the theme is fully compatible with the latest WordPress version. Please find the installation tutorial here: https://kicker.axiomthemes.com/doc/#installation_theme_installation
Regards
Hi Support-Team,
i miss the h1-tag at in the blogger container which is needful for SEO. If you look in your demos, there is only one template which has the h1-tag, all the others starts with the h2-tag. The problem is located at
sc_blogger_item_title entry-title h1
At the Layout-Section of Elementor i find the Title tag “Heading 1” up to “Heading 6”. But the option “Heading 1” doesn´t work. If i choose it, nothing happens in the frontend. The title isn´t chaning from h2 to h1.
What can i do`?
Many thanks BennyBlue
Hello,
Could you please provide us with the screenshots of the elements you mentioned in the support ticket at https://themerex.net/support/ Our support team will provide a solution as soon as possible.Regards
Many thanks for your feedback, but my support is expired. This problem isn´t not only for me important, for other users too. You will find a screenshot with details here https://www.speedxdreams.com/h1-missing.jpg Hope you can help. Many thanks Benny
Hello,
Can you please update the changelog with the 1.4 version changes?
Thanks!
Hello,
Aren’t you gonna update Twitter icons? Any new features soon? It’s been a year since the theme is still the same except for some little AI things.
Thanks.
Hello,
Where are Tiktok icons?
Last update broke blogger elementor feature; filters (categories or tags) dissapeared.
Hello,
We could not reproduce the issue you mentioned. Please edit social icons in the Theme Panel (WP Dashboard) > ThemeREX Addons > Socials tab. If the issue still exists, please provide your website login details in the support ticket at https://themerex.net/support/ Our support team will provide a solution as soon as possible.Regards
All the featured images for my posts have been removed. Is there no way to bring them back without having to manually set each one all over again?
Hi, is there an addon we can use to get the Woocommerce Shop features available on the Qwery theme (such as multiple single product layouts, product styles) for the Kicker theme?
Hello,
Thank you for contacting us! Please open Theme customizer->Shop. Settings of this group allow managing the overall look of the WooCommerce elements (works only if the WooCommerce plug-in is installed). The single products can be added/customized in WordPress Dashboard Menu > Products. Three layouts are included: simple, variable and affiliate product.
Regards
Hello again, to clarify I’m referring to the Qwery theme shop features such as:
https://qwery.ancorathemes.com/shop/
Single Product layout – 2 columns; carousel
Product Styles: Modern; Hover; Minimal; Overlay
Single Product: Full width; Gallery Cascade
It seems that your newer themes have the upgraded Woocommerce Shop features. Can you please update the Kicker theme with these features? It’s the same price as Qwery but lacks the Shop functionality. We need an update please. Thanks
I never used the template and when I want to use it it appears that the code has been used and I try to contact support and now the support expires, what can I do?
I feel scammed because the link they say https://deactivate.themerex.net/ doesn’t work either.
mistakes : - Sorry, this is not a valid Envato Username! - Your Support has expired, you can renew it here.
Hello,
Thank you for contacting us! Unfortunately, your support license is expired. A supported item includes item support for 6 months from the purchase date. During those 6 months, our support team is available to provide the item support services according to the support policy.
Your purchase code has been reactivated, please try again.
Regards
I just looked at your theme, and was wondering if its possible for it to fill the screen. Currently it looks like its boxed. How much would it take to change it to fill and make all the fonts and images appropriately larger? Thanks.
Hello,
Thank you for your interest in our theme!
There are 3 content width types you can choose from:
1. Boxed – the page’s body is in the area of limited screen width, and the background image is visible. 2. Wide – the page’s body occupies an entire screen width (the background image is behind it and is not visible), and the content occupies the fixed width area in the center of the screen. 3. Fullscreen – the page’s body occupies an entire screen width.
Fonts are editable through user-friendly Customizer panel. Please learn more here: https://kicker.axiomthemes.com/doc/#customizer_settings_fonts If you have any other questions, please submit a pre-sale ticket at https://themerex.net/support/ Our support team will provide a solution as soon as possible.Regards
Hi, pls i accedetnaly remove “Trending” bar in home page
https://kicker.axiomthemes.com/how i enabled again pls? Support is expired, but pls i would really appreciate it if you could help me on this. I think is somewhere an option
Thanks!!
Many Thanks!
Warm welcome!
Nice theme but the gallery options does’nt show on the mobile.
The gallery header option on the blog only seems to show on the desktop and not the mobile. When I go to the same blog post that shows a gallery header on the desktop does not show on the mobile.
Hello,
Could you please submit a pre-sale ticket and provide us with the link to this page and screenshots at https://themerex.net/support/ Our support team will provide a solution as soon as possible.Regards
Hi, I know support has expired but I am having issues re-using my theme on my blog. Yes, I know support has expired but it is only fair that a customer who isn’t using a theme should be easily allowed to change domains rather than being forced to contact support and asking to pay as well. I hope I can be helped?
Hello again,
I fixed my last problem, thanks for the assistance. How to I change the text “Type here and hit enter” in the search dropdown form?
Regards, Patrick
Hello,
Thank you for contacting us!
Please edit this text via Poedit in .pot language file. The following tutorial will guide you step by step:
https://themerex.net/wp/how-to-translate-a-wordpress-theme-using-pot-language-file/Regards
Axiom Themes,
I’m adding a comment to your reply here since I cannot comment on the reviews page anymore, after I left my review about this template.
With all due respect, please don’t regard your buyers as stupid or cretins, okay? Your “website template” is literally homepage + blog page, that’s it. The only variation is the homepages you have built, which can’t be implemented in a way that’s accessible for a non coder. Which wouldn’t be a bad thing if it would be possible to customize the layouts and pages without having to buy Elementor PRO. So to create a new page, you have “Blog archive” or “Regular template” as options.
1. It’s pretty wild on your part to actually reply with a screenshot of the button “Edit with Elementor”, while literally missing the point. You literally said the same thing twice in your reply, instructing me how to click on a button. Seriously?
2. The “theme” uses 17 plugins. 17 plugins! And the loading times are atrocious! You use Elementor for desktop and AMP for mobile. So two things for the same outcome.
3. I asked support how I can change the homepage and got this: “3. The easiest way is to install the skin needed on the staging server and export and save this section as a Template in Elementor and then import to the existing website.”
4. Your support literally told me, in a different ticket: “3. The sections are fully editable via elementor.” I added screenshots at the end of this message to clearly prove that no, that’s not true. If you want to be truly “fully” editable, you have to buy Elementor. You can’t edit the layout of a page or customize it, you need Elementor PRO for that.
5. You can’t refund me for the time I wasted on this and for the very subtle way of lying via omission. The way you market it is extremely clever though, making it look like it’s a fully fledged product. It’s literally a homepage and two blog layouts. That’s it.
6. ThemeForest’s bundled plugins policy is a very pathetic attempt at evading responsibility for the 20 plugins needed to run this atrocious thing with the speed of a snail which you advertise as 100 on google speed ranking. That’s a blatant lie. It’s 20plugins because, aside from the 17, you really need at least 3 other templates to make it work below decent. Below decent, not decent, okay?
7. Your documentation is YEARS old! There are parts which are obsolete and complete time wasters.
https://ibb.co/q1ckzVm https://ibb.co/583NVPH
It’s important for others to see this and decide for themselves, aside from your marketing. I will also report you to ThemeForest and present this case, along with a request to verify your reviews. It is highly, highly suspicious to me that you have so many 5 star reviews considering all the above.
Respectfully, I have nothing against you, but I’m really tired of low effort themes presented and sold as high quality templates for the money grab.
Hello,
Thank you for contacting us!
Our website template is not a home page with the blog. There’re 64 skins with different styles included. Moreover, each of them includes shop, about us and other pages which you can check on the live demo https://kicker.axiomthemes.com/
And no, Elementor PRO is not required, all of the content is editable via Elementor Free version.
1. We provided you with a screenshot of the button to show that you can edit the page in 1 click easily and access it from Frontend as well. This is basic Elementor+Wordpress feature.
2, 6. You can disable all of these plugins if you don’t need them, except Elementor and Themerex addons plugin.
3. Our support operator provided you with instructions on how to combine the parts from different skins. IF you want to simply change the skin then you should edit Dashboard->Theme panel->Skins tab and download any new skin which suits your need.
4. You don’t need to buy Elementor to edit sections included in the demo data.
5. There are 13 home pages included to the Default skin https://kicker.axiomthemes.com/ and in addition to this there are 64 skins in the theme package.
7. If you still have any difficulties with the documentation feel free to contact our support anytime, they will provide you with more detailed instructions and screenshots.
Regards
Hi. Just bought the theme and struggling to settle down with it. Raised support ticket with all my concerns. Awaiting fast assistance. One (among many) issues is mass no-follow to all outbound links after we switched to this theme. BTW, site is Techpluto.com
Hello,
Thank you for contacting us! Please find a reply in the ticket https://support.themerex.net/ticket/92258Regards
