Hello, @forest_manavi,

Yes, you can. While using our PROTO theme the thing you require is possible let me explain.

First of all, You have to edit the portfolio/page and then scroll down at the Porto View Option section, you will be able to change/set the breadcrumb layout check this screenshot; https://postimg.cc/BLr3YbFd after that scroll down a little more at the “Porto Skin Options” From there you can set the breadcrumb background image and colour settings as you want. Please refer to this image: https://postimg.cc/D8qGcbs3

Thank you for choosing PORTO. Have a nice day.

Regards, P-THEMES.

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Hello,

thanks for your reply, but unfortunately it doesn’t solve my issue. The background image covers only breadcrumbs section, please check the screenshot https://postimg.cc/PptBJmjR.

We use breadcrumbs template with background that covers Elementor section.

Kind regards

Hello, @forest_manavi,

I see, Thanks for the explanation: Would you please contact us via our support forum by creating a ticket and describing your issue in detail while sharing your site admin access so that one of our customer support team members will be able to check your issue on your site and assist you further accordingly with a proper solution.

Regards, P-THEMES.

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Hello, I’m trying to reset the password on your support forum, but i’m not getting password reset email. Can you check what is going on?

Hello, @alexpeterlong,

Well there are two possible places to add/insert the JS code in the theme.

1. You can add/insert it under Porto >> Theme Options >> Skin >> JavaScript Code, it should work globally on your entire site.

2. You can navigate to WP-Dashboard >> Products >> Categories and edit each Category, scroll down, you will find the option to add/insert the JS code in head or body as per your requirements.

Regards, P-THEMES.

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Hello!

When I add this code to add/insert the JS code in head or body: <script type=”application/ld+json”>{ ”@context”: “http://schema.org/”, ”@type”: “service”,}</script>

and then save it, it has lost its structure and only the code remains: ”@context”: “http://schema.org/”, ”@type”: “service”,}

This is not correct, is there any way to fix it?

Hello, @giavazzolinicolas,

From where do you want to remove that option? From the backend or from the frontend? Could you please share the screenshot for my better understanding.

Regards, P-THEMES.

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I would like to improve the browsing experience in my online store by incorporating the functionality of displaying the ‘category description’. The reason behind this initiative is to provide users with a more complete and detailed understanding of each product category I offer. In doing so, I intend to make it easier for visitors to my store to learn about the specific content of each section, allowing them to make more informed decisions about the products they wish to explore and eventually purchase.

In this regard, I am looking to disable the option that currently hides the category, thus allowing the descriptive text associated with each category to always be visible. By displaying the ‘category description’ prominently, I hope to give users a clearer and more attractive view of the diversity of products available to them. This enhancement will not only make navigation easier, but will also enrich the shopping experience, as customers will be able to quickly understand the content and purpose of each category before exploring individual products.

In short, the intention is to optimize the presentation of information in my online store, making the ‘category description’ accessible and visible to all users, which will ultimately contribute to a more satisfying shopping experience geared to the individual needs of each customer.

Hello, @giavazzolinicolas,

Thanks for your detailed explanation, I kindly want to let you know that in Porto the product category description is always visible on the site, you need to add the category description by editing the product category: https://postimg.cc/Sj6JfMqv and it will show on the frontend as well: https://postimg.cc/RWyHDxYs

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No in my site it is not show the following legend appears https://drive.google.com/file/d/1lhhOu6ZuWCgJgldTyBeav44inm-8nYgn/view?usp=sharing is not visible on the frontend https://drive.google.com/file/d/1TTZ6Y6WuR6jsZqEgr5Uc63fSbSDA7XHz/view?usp=sharing

Hello, @Sohail_Ch,

Firstly, we are really Sorry for all the inconvenience and delay that you had to face in this regard. Regarding the Visual Composer plugin, the thing is actually after every Update of this Plugin, a compatibility issue arises with almost every Theme that’s why all the major Themes are discontinuing this Plugin and are moving to future-best Plugin (i.e. Elementor and WPBakery). We are also doing the same so that your Site doesn’t get distorted every time the VC plugin update arises. That’s why we have removed the Plugin compatibility with the Theme and soon enough we will also remove the VC plugin from the Theme package and it will no longer be supported. So, we would kindly like to apologize to you first that you will have to go through this process but it would be a humble request to you that please move to Elementor or WPBakery page builder Plugin and import any of the Demo of your choice with these Page Builder plugins on a fresh new WP install so that you can avoid hassle-free environment in terms of Site Development. We know it would be difficult for you to start all over again but we want to assure you, it will be worth it. We are looking forward to your positive response and appreciate your patience, understanding, and cooperation in this regard.

Regards, P-THEMES.

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I understand the reasons explained for discontinuing support for visual composer but I’d like to highlight that one of the possibilities could be that you may Fix a specific version of VC (not be be updated) for which the Porto theme keeps supporting in future updates. This way, users like myself, will get to keep the VC without undergoing any major changes to website.

As you rightly said, it is very difficult to start all over again taking into account that not only does it cost money but also the efforts involved. It is not possible to shut down my current website to make a fresh install as the number of products are huge and its going to take forever.

In the case my first suggestion is not feasible i.e, fixing ONE version of VC and keep supporting it with theme versions, then I’d need your support to move to other editor because I did not anticipate that one fine day Porto team will just disband VC and affect many users.

If you know a better way of moving to fresh WP install that will not affect my running business or with the minimum shortest downtime, then please guide me. Thanks

Hello, @Sohail_Ch,

I hope this message finds you well. I want to express my gratitude for bringing the issue to our attention, and I truly appreciate your understanding in this matter. Your thoughtful insights are invaluable to us.

I wanted to inform you that your suggestion is highly regarded. To ensure it receives the attention it deserves, I encourage you to submit it as a formal feature request on our support forum. This will enable our development department to take note and consider your input during the theme update.

Your cooperation is greatly appreciated, and I believe that your contribution will enhance the overall user experience. To submit your suggestion, please visit our feature request forum using the following link: https://www.portotheme.com/forums/topic/feature-request/

Thank you once again for your collaboration and understanding.

Regards, P-THEMES.

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Thanks, I have submitted my suggestion over there. Meanwhile, since this may take time and it could be that Porto doesn’t consider it, what is the way forward for us in case we want to upgrade the theme to the latest version?

If we have to build another site again, what support you can provide us? If you know a better way of moving to a fresh WP install that will not affect my running business or with the minimum possible downtime, then please advise. Thanks