147 comments found.
Hi, I’m interested in your theme and wanted to check if it is maybe compatible with Elementor. Thanks in advance!
Hello there,
The theme has been designed to work seamlessly with the WordPress Block Editor. However, since Elementor loads some custom templates by default, you can also use it with Elementor. Just be aware that the custom Album/Collection functionality relies on the WordPress gallery block.
Please let me know if you have any other questions.
Best regards, Simone
Hallo, ich habe Aktuell das Problem, dass die Website auf dem PC problemlos Antwortet und reagiert. Jedoch auf dem Handy kommt zuerst eine weiße Seite. Nach erneutem Laden kommt dann kurz diese Startsequenz. Haben Sie eine Idee wodran das liegen kann?
Hello there, can you share a link to your website so that we can take a look at it? Talk to you soon, Simone
Is there a way to import the demo site and content to help me customize the site?
Hello there, In order to perform the installation of the demo content, please make sure that the Clayton demos importer plugin is installed and active, and then, from the Clayton section on your WordPress backend, navigate to the Demo content tab to find a list of all the available demos.
In this page, the demos are displayed in a grid-like layout. Moving your mouse over an image will make two action buttons appear, to preview and install the demo: while the first is a simple link to the demo preview, by clicking on the Install button, an installation procedure will start and all the pages and images needed by the demo will be added to your installation.
Only a sample image will be imported as it is intended solely to help you understand how the theme works and fill it with your content.
Let me know if you have any other questions, Best, Simone
When is your next update the theme was last done 30 November 2023
is clayton wp 6.71 ready
Hello there, yes the theme should work fine with the 6.7.1, if you find anything let us know. Best, Simone
Hello, I intend to use this theme only for UI for my static website. I do not wish to use the wordpress installation. After purchasing, I am not able to find HTML files. Can you please help me locate the HTML, CSS, JS version. The description said HTML files are included.
Hello, When we say “HTML files included,” it means there may be some .html files in the package. However, this is not an HTML template, as it’s listed under the WordPress themes section of ThemeForest. Everything in the product description refers specifically to a WordPress theme designed for the new WordPress Block Editor (also known as Gutenberg). Best, Simone
Oh. Then it’s not going to be used by us. Can you please initiate a refund? Or if you have an HTML version of the same, please provide that.
You need to submit a refund request through Envato: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund.
Please also make sure to review Envato’s refund policy here: https://themeforest.net/page/customer_refund_policy
Best, Simone
Hello! Great theme!!I love it!! 
I need to fix the contact form because it doesn’t expand to the full width of the column. Could you help me figure this out please?? Thanks a lot! U can see here: https://amaurycabrera.es/fotografo-de-zaragoza/
Hi there, you need to add a width: 100% to every label on your form. Best, Simone
Je ne comprends pas quels sont les plugins light box ou slider à activer dans les extensions pour obtenir les fonctions décrites. Bien cordialement, Christian de Brosses
Hello there, If we have understood all the questions correctly:
1) On every page with a “gallery” template or post with an “image” or “gallery” format, it is possible to change the display mode using the controls in the metaboxes at the bottom of the editing screen in the “gallery” section. More details => https://www.youtube.com/watch?v=p21aZ7dxXLA&list=PLFQ_-yS_aUpW6fJbXevqj1Fm8Yq-SmmiV&index=2
2) Navigation with arrows is available in the lightbox or if there is a next (or previous) image with enough visible area to “activate” the special arrow cursor.
3) On mobile, the carousel is not present; you can only choose the number of columns.
4) Zoom is only possible on desktop if the full-size image is large enough to allow it.
Best regards, Simone
how to keep the one container as full width
and when i update the banner slider it will not not update it will show like a duplicated image pls give the solution for these,, pls let us know soon it is very urgent
Hello there, Could you please share a link to the page with the issue so that we can better understand what you are trying to achieve? Talk to you soon, Simone
Hi there, It seems to be an issue related to the gallery image file names. Could you try removing the gallery block and creating a new one? If the issue persists, please contact us via email at evolvesnc@gmail.com. Talk to you soon Simone
Hello, we purchased your theme, but we are having problems in the galleries. Images are displayed and loaded that aren’t actually in the gallery. We ask for technical support as in our opinion the theme has problems.
Hi there, Would you like to contact us via email so that we can share more information? You can reach us at evolvesnc@gmail.com.
Talk to you soon, Simone
And one more doubt—how to edit this heading portion – especially background text and content next to the heading
Hi there,
Could you please share a screenshot of the area you are looking to customize? You can send it to us via email at evolvesnc@gmail.com.
Talk to you soon, Simone
i purchased ur wordpress template of Clayton Herrera Photography , in this website in need edit the footer particularly – @ 2018, Clayton Herrera Photography, Designed & Developed by Evolve Themes—pls guide me wher e to edit this content
Hi there,
You can easily change it from the main options. From your WordPress dashboard, go to Clayton > Options > Footer, and you will find the “Copyright text” input.
Best regards, Simone
Dear Author, I paid for your WP theme today and I am seriously horrified!!! When I was looking for information about editing this topic, I found a 1 minute video on youtube.com. The user guide you sent for installation are unusable. I am asking for your answer, how can you help me modify your theme to look like your demo?
Hello there, The theme relies on the WordPress block editor for its main functionality.
Custom page templates are described in the videos available on this YouTube playlist: https://www.youtube.com/playlist?list=PLFQ_-yS_aUpW6fJbXevqj1Fm8Yq-SmmiV
If you want to replicate the online demos (in terms of page structure, not images), you can use the demo importer plugin as described here: https://justevolve.it/documentation/clayton-documentation/#Installing_demo_content
Let me know if you have any other questions. Best regards, Simone
Dear Simone,
I bought a product from you with 6 months of support. But that support should be from the author who will answer my problems. You are sending me links to information that I already know! Pls send me a direct contact to support the author well thank you!
Hi there,
I’m the author, and regarding your demo question, I’ve tried to point you in the right direction without knowing what you have already tried. Are you having trouble understanding a specific functionality? If so, could you please try to explain it so that we can guide you through?
Alternatively, we can continue via email.
Best regards, Simone
Hi, we purchased your theme and are having some difficulty replacing the home page image. We can’t figure out how to replace it. We attach the link to our website https://www.lucazonari.com/
Hi there, the image in the home page is the page featured image, it’s a standard WordPress field that should appear in the right sidebar. Regards, Simone
Hi, I’ve installed the theme and demo but no images have been imported into the media library, the home page and galleries are empty. In your documentation (https://justevolve.it/documentation/clayton-documentation/#Installing_demo_content) you state that images are uploaded from Unsplash but in reality there are no imported images.
How can I reproduce your demo exactly to understand how your theme works?
Thank you Thomas
Hi Thomas,
Thank you for reporting the issue. We will investigate it to fix the demo plugin as soon as possible. In the meantime, as the pages have been imported, you can replace the gallery block on each “Album” page with your images for testing purposes. Alternatively, you can refer to the video tutorials at https://youtu.be/lTRXhMq8rOU, which cover the custom Album/Collection functionality.
Thank you.
Hi,
I want to start my wordpress theme with all your template content, menus etc… The Demo is not installing them. I need these to use these as the base. I want my template to start exactly like the demo.
www.digitalartmalta.com https://digitalartmalta.com/wp-admin/Hi there, sorry for the late reply, there is a separate menu section that allows you to install the demo content, under the “Clayton > About the theme” section then the “Demo content” tab. This section will ask to install the demo content management plugin, then coming back to the “Demo content” section you will see the demo available as described in the guide https://justevolve.it/documentation/clayton-documentation/#Installing_demo_content.
Let me know if this will solve your issue. Best, Simone
Hi, can you tell me and other people with similar problem how to restore access to the “Customize” section? After clicking Appearance >> Customize, the website logo and the message “You are customize….” appear for a moment in the upper left corner, and then I only have a blank white page.
jQuery Migrate Helper informs me:
“jQuery Migrate Helper — Warnings encountered This page generated the following warnings:
https://adventurelandscapes.com/wp-content/themes/clayton/inc/core/theme-page/assets/js/jquery-migrate-1.4.1-wp.js:41:16): ‘ready’ event is deprecated Please make sure you are using the latest version of all of your plugins, and your theme. If that is the case, then you may want to ask the developers of the code mentioned in your warnings to update it.”All my plugins and theme is up to date.
Thank you for help
223d547d-8e8d-4e25-8ef9-06eb3bee9e82
Hello there, we have followed your steps and everything seems to be working fine on our side, can you please tell us something more about your configuration, like plugins active, PHP version? Talk to you soon, Simone
Hi and thank you for reply. My PHP verioson is 8.2.7, Apache/2.4.57 (Debian), database MainaDB 15.1 distrib 10.11.4-MariaDB for debian-linux-gnu. Server connection collation: utf8mb4_unicode_ci.
Apache/2.4.57 (Debian) Database client version: libmysql – mysqlnd 8.2.7 PHP extension: mysqli Documentation curl Documentation mbstring Documentation sodium Documentation PHP version: 8.2.7
Hi there, thanks for the informations, can you tell us also which plugin have you installed?
Hi I have a dysfunction in the grid gallery. -I create a gallery and everything works fine - I edit the gallery like changing image order eveything is fine. - I edit the fallery, ie : add an image and things turn wrong with random bugs like. Image not displayed in the front end gallery (but visible in the backoffice) Browser tested with safari and chrome. Serious issue. Do you have any idea on whats happening? (i bought two licences this year one is
4450904c-ede6-4f5e-846f-80df390d6cea – 14 Nov 2023 REGULAR
Hi there, sorry for the late reply, we have done some tests locally and everything seems to work fine, we have done the following: 1) create a new post type gallery with a gallery of 2 images, save the page and test it frontend 2) add a new image, save and tested frontend 3) switch the image order and test it frontend Can you help us to replicate your issue? any detail about your server configuration? If you prefer you can contact us via email at evolvesnc@gmail.com Talk to you soon, Simone
I just purchased this theme and have been trying to set it up, but some parts of the customization isn’t showing up. I emailed the account since the support site isn’t working.
Hello there, the support site is https://justevolve.it/support/, you can register and send us a support request.
Can you detail which part of the customizations are not showing up?
Best, Simone
I went to the site and unable to create an account. After typing in a username and password it loads then clears out. I tried to sign in with what I created and it said there was no account. On the edit page, below the blocks, where it reads “options”...it’s located on the right side of the page and there is nothing there but a green box. In the Clayton Options, under it’s settings, there are only two green/grey buttons and everything else is white. I’m using the latest wordpress version with PHP 8.1
Hello there, we run some tests on PHP 8.1 and 8.2 on the latest WordPress version and everything seem to be working fine, can you give us some details about your current installation? You can view your configuration from the “Clayton > About the theme > System status” tab.
Talk to you soon, Simone
Here is a screenshot of the system status: https://i.imgur.com/S1lgfzc.png
Hello there, it seems to be fine your configuration, have you tested the theme with only Clayton plugin and Evolve framework active in order to understand if there is some conflict with the other plugins? Talk to you soon, Simone
I found the problem! It was my hosting providers plugin that syncs to their website. For some reason their plugin breaks themes. Thanks for the help! I can build my site now!
You’re welcome, I’m glad you solved it!
Hello,
I’ve found a strange behaviour, if I display a page normally, the title is framed with an H1 tag but if I put this same page as the home page of the site in the settings, it then gets an h2 tag, so for the demo, if we remove the title header we have neither H1 nor h2,
Would there be an overload function to define that a page on the home page receives a title in H1 with header decoration and not H2?
without that I have un set pb
example: https://odyssey.photos > H2 demo 1 example: https://justevolve.it/demo/clayton/ no title tag wedding demo (just a page ) https://justevolve.it/demo/clayton/wedding-page/ > H1 can you help me?
best reguards
Hello there, thanks for reporting, we have found the issue and we will fix it in the next update. Best, Simone
Hello there, the fix is available in the 1.9.31 version. Best, Simone
Hello,
a few weeks ago I noticed a problem with Clayton and page speed insight. At first I thought the problem was with my plugin but I did a test with the demo wedding
https://justevolve.it/demo/clayton/wedding-page/ and I get the same error as for my personal site https://odyssey.photosApparently the problem comes from the preloader, I know it’s possible via a css hack to hide the preloader but it’s not very clean. Would it be possible to have an option to disable it?
the hack : .clayton-preloader { display: none } .clayton-l { opacity: 1 !important }
Sincerely
Hello there, unfortunately no, there isn’t an option to disable it but we will further investigate in order to understand if we can add an option to disable it, thanks for the suggestion. Best, Simone
Hi there, we have just release a new update with an option to disable the preloader, you can find it under Clayton > Options > Extra. Best, Simone
