21568 comments found.
Thank you for the great product
We really appreciate your kind words!
Hey, I’m trying to edit contact form and add a drop down menu. Where do I find the form on contact page to edit and add drop down menu in form? Thanks
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
When importing the demo “Marketing Agency” I do not get the same looking menus and colors. Can you provide me with the settings that you use on your demo pages so that I can import them to my local site dev project?
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Ok, will do so!
I had a look at your client showcase section. I in fact like one of your clients website layout/theme. Is it possible to copy this automatically with your help? I’m not asking for their website files, but instead layout or framework.
The client is: https://www.translatedright.com/Hello!
I am sorry, but I am afraid copyright does not allow copying of the site. Nevertheless, we are glad you like our buyers’ showcase.
Hello, Few questions.
1) Can you provide an update for compatibility with php 8.1x and higher? NOTE: I’m assuming that it works with PHP Version 7.4.33?
2) Which cache plugin with CDN do you recommend?
3) For better compatibility with other plugins, which one is better, WpBakery or Elementor?
4) Is Elementor faster than WPBakery or vs?
5) Regarding PHP 8.1+ compatibility, which builder is better, WpBakery or Elementor?
Thank you for your time.
Hello!
1) PHP 8.0 is the most stable version. In most cases, the theme will work fine with PHP 8.1 and higher. But other plugins, and even WordPress itself, may return notices with PHP 8.2.
2) We recommend FVM https://support.dream-theme.com/knowledgebase/fast-velocity-minify-settings/ and use Cloudflare on our demo.
3), 4), 5) Elementor is more flexible and fast.
I get this message “You have an outdated version of WPBakery Page Builder Design Options. It is necessary to review and save it.”
When I click Open I get to a blank page with this error message “You do not have permission to access this page.”
How can I fix this?
Hi!
You can try deactivating all other plugins and save again. If it doesn’t help, please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Hello, if I purchase this, do I get all the 60 demo wordpress files?
Hello!
Demos are imported by means of the appropriate built-in interface https://guide.the7.io/elementor/user-guide/the7-dashboard/pre-made-websites/ Not XML files. And yes, you will get access to all 60 demos.
Hope you will enjoy the theme 
I’ve installed the Elementor-Creative-Dark demo, but after installation, the mobile toggle popup menu isn’t clickable. Interestingly, it’s working fine in the demo. Can anyone help me with this issue?
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and assist with it. Most probably, Mobile Menu Popup is not assigned to that button, for some reason.
Thanks!
I want to change image of slide but I can’t found My Slider at Slider Revolution.
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Hi, I have just purchased the theme and imported a pre-made template, but when I click View Site, the page is empty apart from the footer, please help? 
Thank you
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
error 404 creating new page. permalinks updated 
Hello! Could you please check if it works when you switch to a standard WP theme – “TwentyTwentytwo”.
done!. Go to theme options/archives and 404 – restore default button. Thanks a lot
Glad to hear the issue is resolved!
Hi 7th team! i love this theme, i work with this one for years:)
i have a question apout this one i like: https://the7.io/elementor-shop/blog001/
is it possiple the SHOP categories to be like the BLOG STYLE NEWS? i dont like the side bars in the shop, i like it more directly and the categories to be above like the BLOG categories (i think is called mansory shop menu
is it possible? *mansory menu for categories? also the columns of the shop can be also 2, because is 3 or 4 columns always, i dont see demo with 2 columns, so is it possiple for 2 columns shop?
thank you in advance
Hi!
Thank you for your loyalty Could you please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Thank you I saw it again and is better to stay this way is more clear because the news has the mansory menu categories and maybe it will be confusing to make the same for the shop, if I need help more I will submit a ticket
Love u guys you really help all the freelancers outthere to work
Thank you too! ❤️
Hi, is the theme compatible with Wordpress 6.4?
Hello! Yes, it works fine with WP 6.4
Hi, guys. How can I use Elementor full width elements (section, for example) with The7 default page template? When I set full width in element, the page/post remain blocked
Hi!
Could you please submit a request via our online help-desk https://support.dream-theme.com and provide some screenshots – our guys will get back to you ASAP and consult you about it.
Thanks!
Hi, edit with elementor is not working for post type. Please suggest!
Hello! You need to open General Elementor settings and enable its editor for the required post type.
Hi – can we get X logo instead of Twitter logo in the microwidgets sections (header)?
Hello! Could you please refer to https://support.dream-theme.com/knowledgebase/how-to-add-new-x-twitter-icon/
Oooof, a separate plugin? When do you think it will be coded into the theme itself?
Don’t worry about performance: the plugin enqueues as few resources as any ordinary CSS tweak would do!
I am not worried, I simply ask, as this approach is more of a temporary workaround than a solution that would be used by a theme such as yours
Does your theme support AMP?
Hello!
You can try using the AMP plugin with the theme, but they usually do not work well with page builders.
Hi, Where can I find theme slider settings not able to change images… loading time is too high.
Hello!
It depends on what kind of a slider you use. The following articles may help:
https://guide.the7.io/wpb/user-guide/page-header/slideshow/
https://guide.the7.io/elementor/user-guide/the7-widgets-in-elementor/the7-slider/
Hi I imported a template. I am using elementor. Where can I find and change default image.
Or where I can find header image…I am not able to change main image of the template. I just imported a website using elementor. Where I can change header or slider image.
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
Hi I am not comfortable on differents apps and websites.
Hello!
Could you please refer to https://themeforest.net/item/the7-responsive-multipurpose-wordpress-theme/5556590#item-description__need-some-help – the support is provided through the support portal only. Thank you for your understanding!
does your theme work with the wp classic editor? and is wp bakery full version included (version 7.2 new version) ?
Hello! Yes, the theme works fine with the classical WP editor and WPBakery ver. 7.2 is also bundled within the theme.
