21522 comments found.
Hello, if I purchase this, do I get all the 60 demo wordpress files?
Hello!
Demos are imported by means of the appropriate built-in interface https://guide.the7.io/elementor/user-guide/the7-dashboard/pre-made-websites/ Not XML files. And yes, you will get access to all 60 demos.
Hope you will enjoy the theme 
I’ve installed the Elementor-Creative-Dark demo, but after installation, the mobile toggle popup menu isn’t clickable. Interestingly, it’s working fine in the demo. Can anyone help me with this issue?
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and assist with it. Most probably, Mobile Menu Popup is not assigned to that button, for some reason.
Thanks!
I want to change image of slide but I can’t found My Slider at Slider Revolution.
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Hi, I have just purchased the theme and imported a pre-made template, but when I click View Site, the page is empty apart from the footer, please help? 
Thank you
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
error 404 creating new page. permalinks updated 
Hello! Could you please check if it works when you switch to a standard WP theme – “TwentyTwentytwo”.
done!. Go to theme options/archives and 404 – restore default button. Thanks a lot
Glad to hear the issue is resolved!
Hi 7th team! i love this theme, i work with this one for years:)
i have a question apout this one i like: https://the7.io/elementor-shop/blog001/
is it possiple the SHOP categories to be like the BLOG STYLE NEWS? i dont like the side bars in the shop, i like it more directly and the categories to be above like the BLOG categories (i think is called mansory shop menu
is it possible? *mansory menu for categories? also the columns of the shop can be also 2, because is 3 or 4 columns always, i dont see demo with 2 columns, so is it possiple for 2 columns shop?
thank you in advance
Hi!
Thank you for your loyalty Could you please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Thank you I saw it again and is better to stay this way is more clear because the news has the mansory menu categories and maybe it will be confusing to make the same for the shop, if I need help more I will submit a ticket
Love u guys you really help all the freelancers outthere to work
Thank you too! ❤️
Hi, is the theme compatible with Wordpress 6.4?
Hello! Yes, it works fine with WP 6.4
Hi, guys. How can I use Elementor full width elements (section, for example) with The7 default page template? When I set full width in element, the page/post remain blocked
Hi!
Could you please submit a request via our online help-desk https://support.dream-theme.com and provide some screenshots – our guys will get back to you ASAP and consult you about it.
Thanks!
Hi, edit with elementor is not working for post type. Please suggest!
Hello! You need to open General Elementor settings and enable its editor for the required post type.
Hi – can we get X logo instead of Twitter logo in the microwidgets sections (header)?
Hello! Could you please refer to https://support.dream-theme.com/knowledgebase/how-to-add-new-x-twitter-icon/
Oooof, a separate plugin? When do you think it will be coded into the theme itself?
Don’t worry about performance: the plugin enqueues as few resources as any ordinary CSS tweak would do!
I am not worried, I simply ask, as this approach is more of a temporary workaround than a solution that would be used by a theme such as yours
Does your theme support AMP?
Hello!
You can try using the AMP plugin with the theme, but they usually do not work well with page builders.
Hi, Where can I find theme slider settings not able to change images… loading time is too high.
Hello!
It depends on what kind of a slider you use. The following articles may help:
https://guide.the7.io/wpb/user-guide/page-header/slideshow/
https://guide.the7.io/elementor/user-guide/the7-widgets-in-elementor/the7-slider/
Hi I imported a template. I am using elementor. Where can I find and change default image.
Or where I can find header image…I am not able to change main image of the template. I just imported a website using elementor. Where I can change header or slider image.
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
Hi I am not comfortable on differents apps and websites.
Hello!
Could you please refer to https://themeforest.net/item/the7-responsive-multipurpose-wordpress-theme/5556590#item-description__need-some-help – the support is provided through the support portal only. Thank you for your understanding!
does your theme work with the wp classic editor? and is wp bakery full version included (version 7.2 new version) ?
Hello! Yes, the theme works fine with the classical WP editor and WPBakery ver. 7.2 is also bundled within the theme.
Will your theme include an option for a DARK/LIGHT mode switch, or are there any upcoming updates addressing this feature?
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
im not able to open a ticket because my support code is outdated. so please can you just answer, if your theme supports dark/light mode switch and if it can be implemented?
Hi!
There’s no such a thing as “expired support” at Dream-Theme: https://support.dream-theme.com/6-month-support-really/
Please go ahead and submit a ticket
Is it possible to display a button with “Add to Cart” underneath the products which is always visible, rather than showing the “pop-out cart” symbol?
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
i dont want to register on that site. can you please check kindly and let me know here, since this is something that can be interesting for other to?
Hello!
1) Could you please refer to https://themeforest.net/item/the7-responsive-multipurpose-wordpress-theme/5556590#item-description__need-some-help – the support is provided through the support portal only.
2) I am sorry, but it’s not clear what layout and page builder you are referring to. Therefore, we recommend submitting a support request in order to clarify all these details and for providing page URL, screenshots, etc.
When using the Elementor free version, it’s not possible to edit header and footer templates under Theme Builder. How can I edit header and footer templates? Did I forget to install a required plugin to edit header & footer templates?
Hello! You can use Elementor Pro or its free alternative – Pro Elements.
Importing any demos (for elementor), the primary menu navigation is not showing. Which options can I check?
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
Hi,
You promised that I would get the Revolution Slider after subscription, but it is asking me to upgrade upon using the The7 Licence. What should I do or it will work like that?
Hello! Could you please clarify what you mean by subscription, do you mean you have bought stand alone Slider Revolution? Then, you need to download it from your Envato profile and reinstall it in wp-admin.
I bought The7 Theme. What I read as one of the Benefits of buying The7 Theme is access to Pro version of Revolution SLider. But I didn’t get that in my WP Dashboard. Rather it is asking me to upgrade to Pro version of Revolution SLider
Hi!
Could you please refer to https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins – it explains the difference between stand-alone and bundled plugins versions. This is true for all ThemeForest themes, not just The7.
I also noticed that The Import button to install a full demo website is not enabled upon installing all the required Plugins. What can I do?
Hello! Please make sure you have installed and activated Pro Elements.
Oh, thank you. All is set now. You’re the best
Always welcome
Please, I am completely lost in Editing the Menu, Mega Menu and all its images. Where can I edit them? So also the Slider, I don’t know where to edit the SLide. Also, it seems that the Sliders have limited style?
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
I’ve raised ticket
Hi, can the Elementor Free Version work with The7 Theme Pro?
Hello! The7 works fine with Elementor, Elementor Pro and free Pro Elements.
