1224 comments found.
Hi, I’m interested in the theme, but I’m worried about SEO. On the home page, there isn’t H1 tag, and in the rest there isn’t H2, H3, etc. (except in the blog, I guess it’s because it’s done through gutenberg). It’s possible to configure this from wpbakery or from the theme options?
Hi,
The theme is very suitable for SEO, especially with its Schema support. You can edit your HTML tags as you wish with WPBakery.
So you don’t need to hesitate! 
Best regards.
Is it possible to change the cart icon to a ticket svg?
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.com/Best regards.
Does the Events Importer plugin work for you? Since I bought the template, I haven’t been able to use it. I have already contacted FB and Gloria support. Still nothing. Report number: #28446
I contacted our support team. I informed them. The plugin’s bugs have been resolved. We will send you the new version.
Best regards.
I see a new release. When will you be updating the changelog?
Hi,
It was not a theme update, but a preview and icon update.
Best regards.
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My support is expired, but I need to change the domain that my theme is registered to. Can someone help?
Hi,
Send us an email on our profile and we will help you.
https://themeforest.net/user/gloriathemesBest regards.
Something went wrong with Eventchamp even though we haven’t been making site changes. First we gota WP error for an extra comma on line 35 of merlin/dashboard.php which I removed and this partly fixed the site.. Then we got a message that EC would only work with PHP 7.4 to which I updated and everything seems to be working again. I have no idea why this happened – we updated to EC 2.1.6 in Nov and WP 6.4.2 in Dec and the site was working fine. BTW I am submitting this as a comment as our support recently expired and it is really an FYI for the developers.
Hi,
I’m sorry you’ve had problems. With our latest updates, we provided PHP 8 support. In fact, our own website is also working at PHP 8th, so Php 8.0.2. Please see the screenshot. https://prnt.sc/h0000koUnWxE
If you open a ticket, our teams will help you. https://support.gloriathemes.com/
You can renew your support from this link: https://themeforest.net/downloads
Best regards.
Hi Gloria Themes, your documentation for this theme and your website does not seem to work. Have you guys stopped supporting the theme ?
https://gloriathemes.com/help-center/ https://support.gloriathemes.com/ https://gloriathemes.com/Hi,
I see that your support period has ended. This is probably why you cannot log in to the support system. Please extend your support, then you can open a ticket without any problems.
https://gloriathemes.com/docs/eventchamp/how-to-renew-support/Best regards.
I hesitate to buy this software because i don’t understand how the Ticket scanner work with the plugin https://wordpress.org/plugins/event-tickets-with-ticket-scanner/
I Knoiw that there is an extension to customise ticket but i don’t know if the scanner is a mobile app or web app. Anybody can explain it ??
Hi,
The theme is integrated with its own event system WooCommerce. For example, when you sell an event ticket, you will be like you sell a product in WooCommerce. This Ticket Scanner works integrated with your WooCommerce product. In this way, you can verify the tickets.
Best regards.
Hi Team I have a question for Pre sales: Is this theme compatible with these two plugins? - https://wordpress.org/plugins/mage-eventpress/ - https://mage-people.com/product/mage-woo-event-booking-manager-pro/
Thanks in Advance.
Hi,
Yes, you can use these plugins with Eventchamp.
Best regards.
THIS THEME DOES NOT SUPPORT STAGING SITES – THEY FORCE YOU TO BUY TWO LICENSES – OR FOREVER UN-REGISTER / REGISTER THE THEME – LEAVING YOUR PRODUCTION SITE OFFLINE -
Hi there – here is the problem with this theme – when you first add the theme, Gloria themes force you to enter the license code in the backend.
SO if you duplicate your site as a staging site – say, using closte.com as your host, the duplicated site will say that the theme has already been registered.
SO in order to use on your staging site – you need to UNREGISTER the theme on your production site which TAKES YOUR PRODUCTION OFFLINE – making the purpose of your staging site USELESS.
Worse yet, if you go ahead and unregister your code from your production and register it with your staging, and then you delete the generaeted staging domain without FIRST unregistering it, your registration code is LOCKED and you can NOT unregister it using their backend button! THEN your only resolve is to contact and WAIT for their support.
To put the knife in and turn it, I went ahead and purchased ANOTHER license JUST so I could have my staging site work without always having to unregister / register, and have fallen into the above problem!!!!
GLORIA THEMES:
YOU NEED TO FIX YOUR BACKEND REGISTRATION FUNCTION. ATLEAST ALLOW YOUR USERS TO ENTER IN A NEW LICENSE CODE WHEN THEY PURCHASE ONE – THE FIELD IS READ ONLY AND IS LOCKED TO THE TRANSIENT CODE!
The most ideal is to allow your customers a way to use their license on a staging development site – and not force us to shell out another #79! I will have to NOT recommend this theme if you are a serious developer UNTIL GloriaThemes comes up with a solution!
THIS theme does NOT support other events plugins except theirs – HERE is what happens if you choose anything other then THEIR events plugin – the THEME breaks: https://prnt.sc/F7-g0jaiTgf_
Hi Developer. It amazing really. But I have a question. We have a local payment called telebirr in Ethiopia. Is there any option to integrate with it?
Hi,
Thanks for nice comment. The payment system works with WooCommerce. If your payment gateway works with WooCommerce, you can use it without any problems.
Best regards.
Hi. The demo looks great. I have a question about the license. If I buy a license, is one license one WordPress? I plan to build such a portal that this theme will be installed on the main domain, e.g. domain.xyz.com, but also on subdomains, e.g. city.domain.xyz.com. I would like to install a separate WordPress and template on each subdomain.
Hi,
We use a domain-based licensing system. Therefore, you will need to purchase it for each subdomain. If you have many subdomains, one extended license will be sufficient.
Best regards.
Hi any word on Elementor compatibility yet you’ve been saying it’s coming for years now?
Hi,
It’s definitely a valid criticism. We had some disruptions in our business plan, but we will make up for it in the coming days.
Best regards.
I Purchased this theme yesterday but I am not able to import the demo content of this theme. I have already tried increasing the max_execution_time, memory_limit etc but it doesn’t work and gives an error “Error: error (0)” . Please help and resolve.
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.com/Best regards.
Hello, pre-sale question: can i try to create an event with fake user and password? Thank you
Hello,
I’m not sure I understand your question. Can you elaborate?
Best regards.
Can you provide me use test logins for the demo theme so I can try to create an event?
Hi,
We don’t have a live admin panel demo.
Best regards.
Hello, can I disable the checkout and add to cart, but I just want user to register for the event? In the backend, will I be able to see who registered or to display list of registrants?
Hello,
Yes, you can. This feature is available in WooCommerce.
Best regards.
Just Purchased the Theme and trying to understand the configuration. I am now stuck on the Google MAP API. I obtained the API Key and place it on the MAP section. But I don’t see any place where it should be available on the EventChamp section. No place where it asks me to put the Google API. And actually the webpage show a blank space instead of the Map. Can someone tell me if they have seen the same issue or if I am doing something wrong.?
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.com/Best regards.
Hi! I am interested in your theme. I want to create a multiple events site, where the events will be created by registered users and once approved by the admins they will be published. Do you support user created events? Ideally we don’t want our users to log into wordpress Admin Panel.
What,
Yes, you can do it with Eventchamp.
Best regards.
Hi, how to update the latest twitter logo icon in theme options – social links?
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.com/You can renew your support from this link: https://themeforest.net/downloads
Best regards.
This is a pre-sale question. After installing the Eventchamp theme, what plugins do I need to install?
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.com/Best regards.