6410 comments found.
Pre sale
1- I would like to know if your puglin works perfectly with the Jnews theme?
2- I would like to know if your puglin has amp support with puglin Instantify – PWA & Google AMP & Instant Articles for WordPress?
3 – I use JNews because I have a news portal, I use a wordpress multi-site system because I have to create content by city. I would like to know if it is possible to use this puglin with wordpress multisite?
For example, on my news portal we use it.
lazaro.news/lisboa lazaro.news/porto
We need that within the same structure we can create a list according to the region of the content on our news portal, to be able to have a list according to the city of the news content.
The only way is to use example within the same structure
News content from the city of Lisbon – PT will only be displayed locally via my subdomain lazaro.news/lisboa Within this content I need to have a list of directories.
Example> lazaro.news/lisboa/ Directorio
For news content from the city of Porto we will use the domain with subfolder
example: lazaro.news/porto/ Directorio
The only way to do this is with WordPress multisite which allows you to create content by city
Hi jornalistalazaroshekinah,
Thanks for your interest in our theme
our theme supports the Google Amp plugin in reader mode, unfortunately, we haven’t tested the plugin Instantify – PWA & Google AMP & Instant Articles with our theme yet
yes, one JNews license can be used in WordPress multisite, you can activate one license for the main site and all the subdomain and subdirectories
Thank you
Thank you in advance, when your theme supports Puglin Instantify – PWA and Google AMP, I will be purchasing it.
It is important to be able to generate apk for wordpress sites and compile it to convert to android.
Pre-purchase question
1 – I would like to know if by paying 59 USD I can create a multisite solution with your theme for a news portal?
Example: Install on the main domain to run the main website.
Create a new installation on multisite subdomains I need to create a News portal with content by region, country and state, for example.
main website: domain.news It will present National content, in this module I need to create a multi-location system, that is, content by language.
domain.news/en domain.news/pt
then I need to create a structure by location in the multisite function, for example
domain.news dominio.news/estadosunidos domain.news/portugal domain.news/canada
Within the country structure I need to create content per state
example: us.dominio.news/losangeles
Example:
main website: domain.news secondary website: dominio.news/losangeles secondary website: domain.news/newyork
2- I would like to know if this site has AMP support with puglin Instantify – PWA & Google AMP & Instant Articles for WordPress?
3 – I would like to know if this site supports puglin? ListingHub v1.1.4 – WordPress Business Directory Listing Plugin
4- If the subscription module can be configured by days, week, month and year?
5- can Paywall be integrated with woocommerce?
I eagerly await the response to make the purchase
Hi jornalistalazaroshekinah,
Thanks for your interest in our theme
yes, one JNews license can be used in WordPress multisite, you can activate one license for the main site and all the subdomain and subdirectories
our theme supports the Google Amp plugin in reader mode
unfortunately, we haven’t tested the plugin Instantify – PWA & Google AMP & Instant Articles and listing hub with our theme yet
yes, you can configure the paywall subscription by day, week, month, and year
yes, our paywall plugin is integrated with woocommerce
Thank you
I have another 30 days of support and yet the website support says otherwise A difficult problem if the adaptation of the site for mobile is full of bugs in the plugins accompanying the template Incompatibility with the Google search engine is that it does not recognize posts as content The time has come for us to build a built-in promotion plugin in every paid template to get peace of mind and that content will appear automatically and you don’t have to type it again in a promotion plugin Not that it works, something about this template doesn’t work for me and it’s annoying that the level of support is low,
Hi sitebox7,
Thank you for bringing these concerns to our attention. We genuinely care about your experience. To assist you more effectively, could you please provide us with additional details on the following:
Mobile Bugs: Can you specify the issues you are encountering with the mobile adaptation of the site? Are there specific plugins causing problems, and if so, could you share more details?
Google Search Engine Incompatibility: Could you elaborate on how the template is not recognized by the Google search engine? Are there error messages or specific symptoms you’ve observed in your Google Search Console?
Built-In Promotion Plugin: When you mention a built-in promotion plugin, could you provide more details on the functionality you’re looking for?
We genuinely appreciate your feedback, and your insights will guide us in addressing these concerns more effectively, please write the detailed information in our support forum, and our technical support team will try to help you
Click Here To Get JNews Support
Thank you
Google does not recognize posts in the search engine even if it recognizes content it sends you to the home page and not to the page of the post And I tried several plugins in the free version didn’t work
AMP gives error messages on almost all plugins of the template, the site loads faster when I turn it off, but speed engines like this plugin and the score is higher with this plugin
There is also a problem with the sharing connection that does not work in all browsers. There are browsers that notify an error message Connecting to the website as an automatic client I only succeeded with Facebook and with Google it doesn’t work for me I would recommend adding an add button to the favorite bookmarks so that there will be repeat surfers
I have another 30 days of support and the support site informs me that the support is over And in support they send you to read scrolls and don’t tell you to do 1 then 2 and so on with a picture and a real guide, in the end you manage a lot on your own and a real human answer. I would like to have a built-in promotion plugin and a built-in disability accessibility plugin on the website. For your attention, you should pay more for a template that includes everything and not more money as plugins and that you have peace of mind and the plugins do not conflict with each other if each one is supported separately
there are several reasons that may cause Google not to index the post, such as content, SEO, and other factors. we recommend you try to follow the instructions in the article below to try to troubleshoot the problem
how to get your WordPress site listed on Google.
we checked the amp on our side and we didn’t find any error, please check the example below
if you find any errors, please try to deactivate some plugins that are not related to JNews for a while to see if there are any plugin conflicts or not, please also attach the error message that you find in our support forum, so we can try to help you to identify the problem
please let us know in our support forum in which browser the feature that you mentioned didn’t work, and we will try to replicate the problem
we checked our support forum, and we saw that you are able to create a new ticket a few hours ago, we will reply to the ticket as soon as possible, if your support license is still valid and you got the message the support is expired, please make sure you are submitting the support ticket in our JNews support forum and not in our other product forums, you can submit it in the link below
Click Here To Get JNews Support
Thank you for taking the time to share your thoughts and suggestions with us. We appreciate your input and the insight you provided regarding the desire for a built-in promotion plugin and disability accessibility plugin within the theme.
While we truly value all user feedback, it’s important to note that implementing new features involves careful consideration and prioritization. Our development team is dedicated to enhancing the theme’s functionality, and we carefully assess each feature request based on its impact and feasibility.
It’s crucial for us to focus on features that provide the most significant value to the majority of our users. Therefore, we can’t guarantee the immediate implementation of every suggested feature, but rest assured that your input will be added to our feature request list
Additionally, we understand the importance of plugin compatibility. The vast and continuously growing landscape of WordPress plugins poses a challenge in ensuring seamless integration with all options available. We strive to support a wide range of plugins, but due to the varying quality of third-party plugins, conflicts may arise.
for the technical support problem, we recommend creating a support ticket in our support forum, so we can discuss the issue, so we can discuss it more privately if there is sensitive information needed to troubleshoot the problem
Thank you
Hello,
Is there a place where I can download all the plugins that Jnews has. The reason is that I cannot install them through the Jnews plugin page as I get an error to contact you.
I was not able to update a plugin through the Jnews install plugin dashboard but I was able to update it through the WordPress plugin page. So having all the plugins in a zip file that I can upload each plugin individually would help.
https://ibb.co/JkfJzXSThank you.
Hi techspecx,
regarding this issue, please contact us trough the link below
https://themeforest.net/user/jegtheme#messageplease attach your site login information in the message, you can share it privately there, our technical support team will try to help you
Thank you
Thank you for your reply. My apologies for so long not getting back to you. I would much rather know what I need to do to fix the plugin errors on install. I run my own server and security is high on my list.
I am sure you understand.
Regards.
A suggestion for the ad section. Change the name and the way it behaves so that Adblocks won’t detected it. I use Ads Pro Plugin (codecanyon) and it bypass AdBlocks when it is a standalone, but when I added via customize – ads, ad blocks detect it and hide it. Same with the banner in the header.
Hi argenti,
Thank you for reaching out and providing valuable feedback. We truly appreciate your suggestions to enhance our WordPress theme.
we will add your request regarding the ads to our feature request list. but unfortunately, we can’t promise this feature will be available soon, rest assured that we carefully evaluate the priority of each feature request to ensure the overall improvement of our theme.
Thank you
Goodmorning, can I have an email address to contact for a little customization?
Hi seoergoweb,
for the custom change, you can contact our custom change service in the link below
Thank you
Split Post template 4 and 5 messes up Autoload next post pagination. Pls check https://ghstandard.com/ghana-newspapers-january-22-gaf-on-bawku-murders-600m-imf-2nd-tranche-wontumi-wanted-at-manhyia-western-togoland-rogues-pop-up-adutwum-for-bosomtwe/21387/ Thanks
Hi RisingCity1,
first please try to disable some plugins that not related to JNews for a while to see if there are any plugin conflict or not, if the problem still persist, please create a support ticket using the link below
Click Here To Get JNews Support
Our technial support team will try to help you.
please also attach your site login information in our support forum, you can share it privately there by checking ‘set as private reply’ below the reply section in our support forum
Thank you
urgent support needed, demo cannot be imported
Hi odessy2,
We are sorry for the inconvenience, regarding this thing please, follow the step below to troubleshoot the issue
1. please disable the caching plugin and security plugin if you are using one while importing the demo, Also, if you are using the Hostinger plugin, we recommend disabling it temporarily before importing the demo.
2. please try to resave the permalinks, in the WordPress Dashboard, please go to settings > permalinks, click the save changes button at the bottom of the permalinks page without changing any settings
3. please make sure the WordPress file permissions and ownership are correct on your server, you can use this documentation below as a reference for WordPress file permission and ownership
Wordpres File Permissions and Ownership Standard
4. please set at least the PHP memory limit on your server to at least 64MB (recommended: 128M) and max upload file to at least 64 MB, please check the documentation below
Wordpres File Permissions and Ownership Standard
if the above requirements are met and the problem still persists, please attach your site login information and your PHP error.log in our support forum in the link below
we may need to check the issue directly on your site, you can share your login information privately by checking ‘Set as private reply’ in our support forum.
Thank you
Urgent Assistance Required: Weather Shortcode Malfunction
Dear Support Team,
I hope this message finds you well. I am reaching out to seek immediate assistance with an issue we are currently facing on our platform.
We are experiencing a malfunction with the Weather Shortcode on our post page, which remains unresolved despite our efforts. Specifically, the shortcode [jeg_weather location=”Tbilisi” auto_location=”true” count=”4” item=”show”] is not functioning as expected. We have already integrated the Open Weather Map API Key, but unfortunately, this has not rectified the problem.
This issue is causing significant inconvenience and impacting our users’ experience, hence the urgency of our request. We are aware that our support service is due for renewal. However, we have not yet decided on renewal due to the ongoing issues and the lack of resolution in this particular case.
We believe in the quality of your service and hope that this situation can be resolved promptly, which would reinforce our confidence in your support system and influence our decision regarding the renewal of the support service.
Could you please provide us with guidance or a solution to resolve this issue at the earliest?
Thank you for your attention to this matter. We look forward to your prompt response.
Best regards,
Hi GrigorioBiz,
could you please tell us, are you using the free version or paid version of the open weather api ? the free version of open weather api is already deprecated by open weather, currently open weather only provide the paid version of their api
Thank you
What could be a reason that podcast options are not visible in my customize settings? JNews Podcast plugin is enabled. I think maybe I also need some other plugin with it that is not activated.. I don’t know but I’ve checked it on my 2 websites and it’s same)
Hi slowdrums,
for podcast please enable JNews podcast plugin and powerpress podcasting plugin, please check our podcast documentation below.
Thank you
We had just bought a 2nd version of this Jnews theme. It is having some errors & issues, and we need some support… ...When we try to login to the support area, we are presented with this error message:
You cannot create new topics. It may because your support license is expire, or you haven’t bought this themes yet…
Please advise.
Hi TechnoRealism,
sorry for the inconvenience, please re-try to login to our support forum, and try to write the ticket, if the problem still persist, please click the user button on the header > Dashboard > click the refresh purchased license
please check the screenshot below
Thank you
Yes, we tried this; and now we tried it again; & this did not work.
We have two licenses for the, “JNews – WordPress Newspaper Magazine Blog AMP Theme”. 1. Purchase Date: 03 Jan 2024; Expires: 04 Jul 2024 2. Purchase Date: 24 Aug 2020; Expires: 04 Jul 2024
Our username in the support website is the same, “TechnoRealism”.
Please advise.
we checked support valid date on your account and it is already updated, please try to access our support forum using incognito browser, if the problem still persist, please contact us trough the link below
https://themeforest.net/user/jegtheme#messageour techincal support team will try to help you
Thank you
Does WordPress support version 6.4?
Hi karabukguncel,
yes, JNews theme support wordpress version 6.4
Thank you
Hello,
I bought a license that is unused! I would now like to use the license on a new domain. I can’t move it because it’s connected to the old domain! I can’t delete the connection! Under Activate license the button “deactivated website” does not work and has no function. I need your help and support.
Can you please help me? Thank you
done, Thx for support
Hi hallorolf,
glad to hear that your problem is solved, If you have any further questions or need further help, please create a support ticket using the link below
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
This is really a well thought out and beautiful template and I have done a lot of work on it but I cannot edit anything on the homepage. When I try to install plugins I get an error:
Request is not Valid ! Please try to contact our Support
I also deleted several articles and categories and now I have blank areas on the homepage that I cannot edit and there is no option to edit them in the WordPress admin area. Could you help?
No content image on homepage: https://ibb.co/Z8BMCBB Failed plugin install image: https://ibb.co/bbhL1GyRegards, techspecx
Hi techspecx,
to troubleshoot this problem, please make sure that the JNews theme’s folder name inside wp-cotent/themes/jnews is ‘jnews’ and not using custom name
please also try to reset the license on your website by visiting this link
yourdomain/wp-admin/admin.php?page=jnews&path=jnews&action=reset-licenses
please change the ‘yourdomain’ text with your domain url, after that you can reactivate the theme again
if the problem still persists, please try to contact us through the link below
https://themeforest.net/user/jegtheme#messagewe may need to check the issue directly in your site
Thank you
Thank you my friend for your reply. I tried reactivation and it did not work. I changed the permissions on the jnews folder thinking it was a permissions error but still did not work.The folder for the theme is named jnews
Just FYI I did get the LOAD MORE function to work. It was a content security policy issue with ajax and a plugin that was causing the issue.
My main concern is the blank areas on the website and how do I edit them.
https://ibb.co/Z8BMCBBI figure this is not working because I cannot install the plugins needed to edit those areas – like Jnews Web Stories, etc.
Thank you again.
My other question is – the plugins that get installed with the demo Tech are below and had no issue installing when I installed the demo:
JNews – Breadcrumb JNews – Essential JNews – Gallery JNews – Instagram Feed JNews – JSON-LD JNews – Meta Header JNews – Review JNews – Social Login JNews – Social Share JNews – Split JNews – View Counter
Why are the other plugins giving me an error when I try to install them?
https://ibb.co/bbhL1GyCould you help? Have you ever seen these before? Thank you.
Hi, is there a way to create a several custom post types? Also, how can I remove the author from the post widgets?
Additionally, Is it possible to disable parallax from Overlay slider and increase its height?
Hi ace453,
you can use third-party plugin such as CPT UI to make custom post types
to remove the authors from the post widgets, you can remove it from Dashboard > Appearance > Customize > JNews Global Block Option > Disable Show Block meta – Author
please check the screenshot below
Disable Show Block Meta – Author
sorry, unfortunately we don’t have option to disable the parallax on the overlay slider, to adjust the height please submit a ticket in our support forum in the link below
Click Here To Get JNews Support
our technical support team will try to help you
Thank you
Hello,
1) There seems to be a problem with the Below Post tags option, i have turned it off and its only working in desktop version but in mobile it shows below the post the tags and also the category assigned to posts even though its off.
2) And i also asked the support submit a ticket about the Jnews social counter widget not showing anything (no icons) but no fix from support its been 7 months and its still not showing any social media icons.
Hi enggjunkies,
we checked your site and we saw that you are using different template for desktop and mobile, the template that you use for mobile is an amp template, our amp template has a different template from the desktop template
to use the same template, you can disable option redirect mobile visitor to AMP
you can find it in Dashboard > AMP > Redirect mobile visitors to AMP, please check the screenshot below
disable Redirect mobile visitors to AMP
For the Social Counter Widgets, we regret to inform you that, for now, we do not recommend using our social counter element due to issues with many social media counters not functioning properly. This is caused by changes in the terms of use of social media APIs, such as Facebook, Instagram, YouTube, and others. Especially for Facebook and Instagram, currently, they no longer provide access to obtain the number of followers for accounts.
Thank you
Hello
Thanks for the Amp it worked, But i still have the Problem with Social Counter i don’t want to show my social following numbers just clickable icons that’s the problem i doesn’t show anything no icons whatsoever. Check this screenshot https://imgur.com/a/0oPgk3G
is there any fix or alternative ? maybe provide manual option for putting number like other themes but first make it show icons please thanks
Hello support, I have a problem.
I bought a license 2 years ago, registered the theme, but I wasn’t satisfied with the results and uninstalled it again. Today, the theme is extremely good and I would like to use it on my new homepage (without support). How can I use the theme?
Hi hallorolf,
please, follow this documentation below to install the theme
after installing the theme, please follow this documentation below to activate the license
if you want to import the demo without affecting your current content, please follow the documentation below at Import – Only Style section
If you have any further questions or need further help, please try to extend or renew your support license.
Thank you
Hello support, the theme is installed and I want to activate it. But I want to activate the jnews theme on another domain. The “Deactivated website” button does not work. Can you please delete the old domain?
Help, I can’t activate/move the license
What does the page with the author’s new article look like? Can you attach a screenshot? I want her to be beautiful for the authors
And will I be able to add paywall plugin on https://jnews.io/tutorial/ theme? And login/auth?
Hi karnager,
sorry, I do not quite understand what you are referring to by “page with the author’s new article”, Are you referring to a page for authors to submit posts from frontend? if so, you can check the Jnews Frontend submit in the link below
you can check the screenshot and documentation in the link below
JNews Frontend Submit Documentation
you can also check the demo in the link below, you can log in with
username: demo and password: demo
for the JNews paywall and JNews login, yes you can use it for all our demos, including the tutorial demo
Thank you
Hello,
Could you please look at these images that show where the blank areas are on my home page of the JNews Tech News Theme. Thank you.
https://ibb.co/s1dr1R4 https://ibb.co/HKx690TI need to know where these are located so I can edit them with my category posts.
Regards.
Hi techspecx,
You just need to go edit that page and check the content filter tabs settings.
Thank you
I want to ask a very simple question, I want to make a video or podcast, can I use it at the same time? My second question is that I want to make a membership system for people to access my videos or podcasts. If they become a member, they can watch and listen to the video or podcast. 1. Is this available in this theme?
Hi emre9821,
1. Yes, you can use those features at the same time.
2. For now we only have a restriction feature for post content.
Thank you
