64 comments found.
Hi i want to purchase the theme, is RTL supported?
Hi there,
Thank you for your interest in the theme.
At the moment, RTL (Right-to-Left) layout is not supported by default.
However, you can still use the theme for multiple languages by integrating a multilingual plugin such as WPML (or similar plugins).
Using WPML, you can create and manage content in multiple languages without any issues.
Please feel free to reach out if you need further clarification or assistance.
Thank you!
Good morning, I’m having trouble editing the ‘Additional Information’ field in the shop. I can’t figure out how to modify it or where its content is coming from. Thank you
Hi There.,
Kindly refer to the video below for instructions on how to edit the additional information on the product page.
Refer: https://screenrec.com/share/4BDSThnfLy
Thank you!
Hello the custom colors (primary, secondary, ...) that you customize from the back-office, are overwritten by your theme.css, so they don’t work on the frontend. i have to force them in my own CSS with ”!important”, what you should have done.
Hi There.,
We apologize for the difficulties you are facing
We are unable to determine the exact issue. Could you please provide more details about the color? Kindly share some screenshots related to the issue for better understanding, and we will be happy to assist you
To enable the sticky menu
Navigate to the dashboard > Header > Select the header > Section > Advanced > CSS classes >
Add ” sticky-header”
Please refer: https://prnt.sc/-K3TfgHQQdBh
Thank you!
I have purchased the theme a week ago, and i already need jet plugins updates ? Where can i find them ? thanks
Hi, I am trying to update the required plugins (e.g. JetBlocks For Elementor) but I get the error that the update package does not exist. What could be wrong? Thanks
Hi.,
Thank you for contacting us.
Kindly, send us a message through the right bottom form located @ http://themeforest.net/user/designthemes so that we will send you the latest updated plugin files.
Please send your request to us directly at this email support@wedesignthemes.com
Note : It seems that your support has expired., Please renew the support if you need any more help from us. Please follow the instructions in the below knowledge base link for extending the theme support.
Please refer : https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Hey, I need your help. After an update, Wordpress now shows me a critical error. The plugin – DesignThemes Theme is causing problems. Now the entire theme/view no longer works. What should I do? Thanks for a quick answer!
Hi.,
Apologies for the inconvenience.
To investigate the issue, please share your site’s WordPress login credentials and either FTP or cPanel access directly at support@wedesignthemes.com so we can check the problem and assist you further.
Thank you!
Thanks again for the quick response. We have emailed the login information and hope you received it.
Hi There.,
Your query has been successfully resolved and responded to your email. Please take a moment to review the changes we’ve made.
Thanks!
Hi, how can i set the subscribe button ? does it work online with mailchimp?
Hi.,
1) Can you please more details about your issue, help us have a better understanding of it by getting back with any Screenshot / Video like references to our support team and we will gladly assist you.
2) Please add the Mailchimp API Key, and then choose the List ID from the dropdown menu on the Mailchimp widget.
Reference: https://prnt.sc/OcP36XfdQK4W
If still facing any of issues., Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ Designthemes Support So that, we can check and have a clear look form our end.
hi, how can I change de blog section? it’s impossible to change something like images,signature article, and all the things…
Hi.,
Please refer to edit the template: https://prnt.sc/NxzJMVwsQzDS => https://prnt.sc/ifRKdiTZz4yD
Please refer to edit the blog page image and contents: (image: https://prnt.sc/-3TF5or_rSwY) => (content:https://prnt.sc/b7NayJn5W1Av)
Thank you!
Hi, i have some problem with the Theme. First problem is that when I import the Demo Content; The process ends with an exclamation mark error. Everything seems to be installed correctly but the site is very slow and does not work properly. It’s impossible to work with this slowness
Hi There.,
1) Kindly check your server requirements and refer to the below link for server requirements.
Refer: http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
2) We recommend taking to improve the speed of your website.
Optimize Images: Make sure all images on your website are properly optimized for web use. Compressing images and reducing their file size can significantly improve loading times.
Use a Cache Plugin: Implement a caching plugin to store static versions of your web pages, reducing the need for repeated processing and database queries. This can greatly improve the loading speed for subsequent visits.
If still facing any issues, Please mail us your site (WP & FTP ) login credentials via the right bottom form located @ DesignThemes Support So that, we can check the issue and let you know.
You can send your request to us directly at this email support@wedesignthemes.com.
Thank you!
hi can you tell me where to buy the images? Tnx
Hi Scriptaimago.,
Images Purchase link: https://docs.wedesignthemes.com/image-link/adventor.txt
Most of our demo images came from https://stock.adobe.com/, https://unsplash.com/, https://www.shutterstock.com/
Note: After downloading the images from Adobe Stock, our PSD team made some modifications, such as cropping, before using them in our demo theme. Therefore, some images might look a little different.
Thank you!
I can’t seem to be able to change breadcrumb background image because i do not get that option displayed when i change from Admin to Individual option.
Hi There.,
To customize the breadcrumb background, please go to Appearance -> Customize -> Site Breadcrumb -> Colors & Background -> Background. Alternatively, you can customize it individually for each page by navigating to Pages -> Select Pages -> Page Settings -> Breadcrumb -> Select Individual Option -> Breadcrumb.
But I have just said the individual option does not give me any options to set a background image. nothing happens when i select individual option.
Hi.,
Please mail us your site (WP & FTP ) login credentials via the right bottom form located @ DesignThemes Support So that, we can check the issue and let you know.
You can send your request to us directly at this email support@wedesignthemes.com.
Thank you!
This theme is too complicated, how do I customise anything? I can’t change the menu hover color, font size, font family, I can’t find those options anywhere. changing the site skin colors doesn’t do anything, the theme still maintains the default colors. the buttons too have no option to change colors. I changed the headings and body typography settings but none of it was reflected on the site. kindly tell me how to customise this theme.
Hi.,
1) Kindly copy the below code and navigate Appearance => Customize => Additional CSS and paste the below code into the text area.
Code:
.dt-header-menu ul li.current-menu-item>a,
.dt-header-menu ul li.current_page_item>a {
color: var(--DTPrimaryColor) !important;
}
.dt-header-menu ul li.current-menu-item>a,
.dt-header-menu ul li.current_page_item>a {
color: var(--DTPrimaryColor) !important;
}
.no-header-menu ul li a,
.dt-header-menu .dt-primary-nav li a {
color: var(--DTWhiteColor) !important;
}
Note: Change the color values as per your requirements.
2) Please refer to the site skin colors option: https://docs.wedesignthemes.com/dt_articles/site-skins/
Hope you’re satisfied with our support, we kindly request that you consider rating us. You can watch a video explaining the rating process here: [http://recordit.co/YqdTBuEJRm]. We hope for a 5-star rating from your side
Thank you!
This does not help, the buttons are still orange, the menu borders are still orange. Changing the site skin colors does not change anything the default colors from the import still appear when you preview the site.
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ Designthemes Support So that, we can check and have a clear look form our end.
I have sent the WP credentials
Hi There.,
We’re receiving an “invalid username/password” error. Could you please provide us with the correct login details for WordPress
Hi!.,
Thank you for contacting us.
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ DesignThemes Support So that, we can check and have a clear look form our end.
Hi, how can I add bg image on Shop page? I tried adding it through page options (Breadcrumb Settings? > Individual option) as in the rest of the page, but it still shows blanc.
This is the shop page (I have renamed it) https://kissavosmarathonrace.gr/%CE%B1%CE%B3%CF%8E%CE%BD%CE%B5%CF%82/Hi There.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ DesignThemes Support so that we will check and let you know the solution.
Thanks
Hi There.,
Please navigate to Appearance -> Customize -> Additional CSS and add the below CSS code into the text area.
.main-title-section-wrapper:after { background-image: unset !important; }
Thanks!!
Hi, how can I change the “Starts from” text in the activites section in homepage? In which .po file is it located? Thanks
https://preview.themeforest.net/item/adventor-travel-wordpress-theme/full_screen_preview/33554129?_ga=2.250138756.301711437.1704293880-1444499264.1585574959Hi There.,
File Path: wp-content\plugins\designthemes-theme\modules\shortcodes\elementor\widgets\activities\class-widget-activities.php
Refer: https://prnt.sc/Qj6uUQpiyjyY
Thank you! How about the word “Home” on breadcrumbs?
Hi There.,
File Path: \wp-content\plugins\designthemes-theme\modules\breadcrumb\templates\index.php
Refer: https://prnt.sc/qXFSFHWkzdb1
Thanks!!
Hi, how can I remove the “Real Time Visitors Right Now” option? Thanks
Hi.,
Kindly copy the below code and navigate Appearance => Customize => Additional CSS and paste the below code into the text area.
.product-additional-info .product-additional-info-item:nth-child(2) { display: none !important;}
Thank you!
Hi, where can I change the main bg image on homepage?
Hi, where can I find/buy the background images that you use in the theme? Thanks
Hi.,
Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy a license.
Note: We have downloaded the images from the link shared below and our PSD team made some design changes to those images and used them in our demo theme.
Image Purchase link: https://docs.wedesignthemes.com/image-link/adventor.txt
Most of our demo images came from https://stock.adobe.com/ , https://unsplash.com/ , https://www.shutterstock.com/
Images source:
https://unsplash.com/photos/E8gsa_42yYA https://unsplash.com/photos/rmNY29m2ttI https://unsplash.com/photos/WK4lhYGRIzw https://unsplash.com/photos/_94HLr_QXo8 https://unsplash.com/photos/kj7Gp4LIvtw https://unsplash.com/photos/0NBehh0Cc4Q https://unsplash.com/photos/jWWEn-nnBRQThank you!
Hi, Is it possible to change the page titles? On desktop PC no problem, but on the mobile site the titles, when they are very large, are formatted in an unaesthetic way. I also want to remove the capital letters.
I attach screen
https://ibb.co/zrBpyz1 https://ibb.co/hRHzcYH https://ibb.co/KzdD1mVHi.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue and let you know the solution.
Thanks!!
I proceeded to send the requested data through the form, thanks
Hi.,
We have resolved your query and replied to your mail kindly check and let us know.
Thank you!
