6337 comments found.
Hi guys, For some reason on the live editor I can modify the existing homepage blocks but I cannot create new one. For example When I drag and drop a text element to the workspace nothing happens. Please help.
Hello,
This case needs more data to investigate its reason, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
Hello,
The animation is not working on mobile devices. I edited both desktop and mobile view but it works only on desktop.
Please help! Thank you!
Hello,
Try changing the “Animations Disable Width” setting at Theme Options > Site Layout.
If you need further assistance, please create a ticket on the Support Portal, and our team will gladly assist and guide you.
the new version of WP bakery no longer seems to read classes within spans with the impreza theme. It automatically deletes them after the page refreshes. This is a big problem
Hello,
Thank you for pointing out the issue. We’ll provide a fix for it in the next minor update.
Nice! Thanks
Hello,
We just released the Upsolution Core 8.21.1 which fixes the above-described issue. Please update it to the latest version.
Hello.
1) A message appeared in the WordPress admin panel: “ACF PRO — ACF now automatically escapes unsafe HTML when rendered by the ACF shortcode. We’ve detected the output of some of your fields will be modified by this change. Learn how to fix. Hide details”.
I don’t use shortcodes, I use ACF through WPBakery (but it still shows that I’m using 2 shortcodes).
Will I need to resolve this issue myself or will there be any updates?
2) And another message appeared when I open ACF settings: Activate your license to enable access to updates, support & PRO features.
Thanks!
Hello,
1) Impreza does not affect the interaction between ACF and WPBakery, so this item won’t be corrected by our developers.
2) The license notification will be hidden in the next version of Impreza.
If you need further assistance, please create a ticket on the Support Portal, and our team will gladly assist and guide you.
How can I set row height for mobiles?
Hello,
Open its Design settings, the Sizes section. You can activate the responsive options by clicking the relevant icon near the label. This way, you’ll be able to specify the height per device.
If you need further assistance, please create a ticket on the Support Portal, and our team will gladly assist and guide you.
Hello,
How to make the same header as https://impreza34.us-themes.com/ ?
Hello,
When you edit the Header, open its Area settings and set the background color to transparent.
If you need further assistance, please create a ticket on the Support Portal and our team will gladly assist and guide you.
Hello, a partner recommend me this theme but I was wondering if it works with Elementor, he’s been using it with WPBakery but was thinking about changing to Elementor. We would like to know ir it is compatible.
Hello,
The theme’s elements don’t support Elementor. You can edit the content with it, but won’t be able to use the theme’s elements.
You can Test Drive Impreza for free and check how everything works.
helo, i want to update filebird. my version is 5.5.8 i want to update to version 6.0.3. i have to download new theme update but filebird plugin not update yet.. how?
Hello,
We have created a custom post “events” with CPT UIT, these have custom fields and also a custom field “start_event” this is a date field with these values: “l j F Y”. Now I have made a grid and a raster on which I read the grid.
I can sort by the date custom field “start_event”, but what I am unable to do is to automatically hide the old events. Can you please point me to the right direction?
Hello,
This is a complicated question, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
can somebody help me achieve a header menu exactly like blog/magazine demo? https://impreza5.us-themes.com/ Really appreciate your help. thank yo
Hello,
You can create custom content blocks at Templates > Reusable Blocks and use these blocks as menu elements. When creating a menu at Appearance > Menus, activate the Reusable Block checkbox at Screen Options at the top, so you can add it as a menu item.
If you need further assistance, please create a ticket on the Support Portal and our team will gladly assist and guide you.
I have only one simple question. How to add custom css only for dark mode? and how only for default mode? i tried this, but it doesn’t work. It shows me only the dark mode. pls help
:root { /* Styles for default mode / }
blockquote { background: cornsilk; }
@media (prefers-color-scheme: dark) { :root { / Styles for dark mode */ } }
blockquote {
background: #161616;
}Hello,
Check the relevant tutorial with code examples.
Hello, can I use this theme with WPBakery Page Builder?
Hello,
Yes, Impreza supports WPBakery.
is there a whitelabel option?
Hello,
Yes, you can turn it on at Impreza > About.
it took you a while to respond almost 20 days
Hello! Why doesn’t the checkout page show shipping options, even though in Woocommerce > Advanced it is activated?
Hello,
This case needs more data to investigate its reason, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate.
Thanks in advance!
Hello, the demo design is not loading, it gives an error. There was a problem, please refresh the page and try again. I am encountering the error
Hello, This case needs more data to investigate its reason, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
Hello! I want to deactivate the maintenance mode in the theme options, but it is not possible and this message is shown: It is not possible to turn off this setting while Impreza is enabled for development. You can deactivate the license on the Licenses page. What shall i do? I already created a website with your theme. Thank you!
Hello,
Each license allows activating one site as “production” and one site for development purposes (with “coming soon” mode always on). If you need the new site to use a “production” license, you can re-assign it. Check the relevant article.
Thank you! But my website as yet final modified in “development mode” will remain?
If you re-assign the production license to the site in development mode, you’ll be able to turn this mode off.
If you need further assistance, please create a ticket on the Support Portal, and our team will gladly assist and guide you.
So, if I click on “DEACTIVATE DEVELOPMENT LICENCE” in the “Theme Licences” (https://help.us-themes.com), my created and edited Impreza Site will remain as I modified it?
Yes, license activation/deactivation doesn’t apply any changes to the site content.
Perfect! It works! Thank you so much!
I keep trying everything and I can’t import the default demo content,... I don’t know what else to try
Have the previous version of the plugin working correctly? I’ve already tried more than 20 times, and I can’t import the demo content, that error is driving me crazy.
Hello,
Please use the contact form here and share your site credentials and the demo you’re trying to import, so we can check it.
I have started a new installation, when I choose to load demo content, with the original multipurpose demo, it gives me an error, I have tried many times and the error persists, the system to import the demo content does not work.
Hello,
This case needs more data to investigate its reason, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
Hi, my us_testimonials is missing the bottom arrow 
After playing around there are back again. Can´t figure out the reason again.
Hello,
Unfortunately, I don’t quite understand the issue. Please share an example page or a more detailed description.
Is it possible to add/import a NEW Image Style (Like add a desktop image) to the theme (Variant 1 or any other).
Hello,
This might be possible. Please create a ticket on the Support Portal with a detailed description of the desired behavior, so our support team can help you find a solution.
Hello! I want to use the METRO GALLERY for showing a selection of pages (showing the featured picture of the page) and link it to a special page. Is this possible?
Hello,
This is possible via the Grid/Listing element. You can set it up to show needed pages and use its “Appearance” settings tab to specify the Display As > Metro and pick a suitable Grid Layout.
If you need further assistance, please create a ticket on the Support Portal, and our team will gladly assist and guide you.
