6332 comments found.
Hello, can we use the theme in a development site and a live one with one licence?
Hello,
Yes, you can. Check this article for details on theme activation.
Thank you for your reply
Hello! can you give, please, an advice in this regard? I want to align an element, inside a wrapp, to the right or to the center.
https://prnt.sc/Vo052mpq7gQip.s. the size of this element is set to 40%, for example..
Hello,
Try setting its right margin to 0 and the left one to “auto” in Design settings.
If you need further assistance, please create a ticket on the Support Portal and our team will gladly assist and guide you.
Dear Team,
I just buy and install theme Impreza, but my site still maintenance mode.
And i just install demos but image on demo can’t input on my site.
Please Help,
Hello,
You most likely activated a development license that always keeps maintenance mode on. Switch to a production license, and you should be able to turn it off. Here’s a relevant article.
When you import a demo site, all images are replaced with placeholders due to the image’s copyrights.
If you need further assistance, please create a ticket on the Support Portal, and our team will gladly assist and guide you.
Hi! Is it possible to insert woocommerce field values using {title} short codes? Our client, from whom we administer the site, says that it seemed possible, but it doesn’t work.
Hello,
This is a complicated question and the answer depends on which fields you’d like to use. Please create a ticket on the Support Portal and share more details on the use case.
Sorry, sir, another error with the grid in this version..
Hello,
If you use the “Optimize JS and CSS size” setting at Theme Options > Advanced, check if the styles for Grids are activated.
Hello. An unespected problem. Please, tell me how to disable this new grid preloader. Thank you! https://prnt.sc/ivUpZ4rgqnza
Hello,
This case needs more data to investigate its reason, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team can investigate. Thanks in advance!
Unfortunately, my support period has expired. I have added a custom css code in page settings, like
.w-grid-preloader { display: none; }
You can test it, Add a Grid / listing: portofolio element in a page, (with some items) and see the preloader. https://prnt.sc/IWvGfeelV0D6
Try deactivating the “Optimize JS and CSS size” at Theme Options > Advanced while you edit the site. Once you finish editing, re-activate it and press the Auto Optimize button.
it works on both cases. sorry, and thanks.
hello, i thing this is an error on some elements of ultimate addon mixed with impreza.
it is at counter element, problem with sufix – next row..
https://prnt.sc/x282wRsw6eI2and i cannot find another fonts on typography.. https://prnt.sc/eXV8QV_5PZVB
Hello,
We recommend using the theme Counter element instead. Using Ultimate Addons slows down your site loading speed.
Hello, we have a website whose theme is Impreza Version: 8.19 and the developers left it without license. We want to do everything right and our intention is to buy their license, of course. But we have the following doubts: -With the purchase of the license is also included and updated Slider Revolution and WPBakery Page Builder. This is important for us. -When buying the license to be able to update, we just have to put the license number and update without fear? or do we have to update the theme in some special way so that the web does not break? Thanks for your answer
Hello,
When you activate the license, you’ll be able to update the WPBakery and Slider Revolution to the latest supported versions. Switching licenses doesn’t apply any changes to the content, everything should be working normally. You can also create a backup before you switch.
For more information on the license activation read the relevant article.
Thank you very much for your quick response, as soon as I get the ok I will purchase the license.Thank you very much for your quick response, as soon as I get the ok I will purchase the license.
For the past few weeks, on all my admin pages, I have a large WPBakery banner indicating: ” Did you know you have WPB AI credits available? With WPBakery AI you can generate text, custom code, improve text, and translate. ”.
When I close it, it always comes back, and it becomes bothersome as it appears in incongruous places. Is it possible to close it permanently? Thank you
Hello,
We passed this question on to the plugin developers. Waiting for their response.
Hi – I love your template but before I buy, I am wondering if I can use different aspect ratio images for the carousel and grid galleries?
Hello,
Yes, you can set up any aspect ratio that you need. You can edit it at the Grid/Listing or a Carousel element settings or set it up while editing the Grid Layout.
The best part is that you can Test Drive Impreza for free and check how it works.
Hello,
I tested on two computers, and I think that the click method ( with mouse) on the font change field in the “typography” section of the theme, the latest version, does not work well.
https://prnt.sc/d-Hfpr_u_1cR(it remains stil georgia)
Hello,
This case needs more data to investigate its reason, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
I have sent you an support email. Thank you!
But i have another problem, with the blocks in WpBakery.. https://www.youtube.com/watch?v=ihsHiQofhT4
Is hard to move components with mouse, inside the row, between collums. Why?
Thank you!
This is a WPBakery feature when you use nested containers, and it’s not connected with our theme. It works the same way with default WP themes. Unfortunately, we won’t be able to resolve it on our end.
Hi there, Unable to install child theme on Wordpress version 6.4.3. Is a patch planned? THANKS ! Impreza is really a killer theme, well done!
Hello,
Thank you for pointing out the issue. We’ll upload an updated version of the archive with the next theme update.
As a workaround for now, you can extract the archive and add the relevant folder to your /wp-content/themes/ via the FTP. Alternatively, you can re-archive the extracted folder (.zip) and use it for installing the Child theme.
Hello,
I’m trying to create a horizontal carousel of icon boxes ( with right and left arrows that can be slid), but it seems impossible.
The carousel seems to be possible only with WordPress elements like posts or testimonials. I just want a carousel of independent elements with an image, text, and a link, without it being a type of publication because it is not.
Is this possible?
Hello,
The feature of using a carousel with any custom elements is not yet implemented. You can subscribe to the relevant Feature Request ticket to get a notification once it is released.
Hi,
Price filter is not working well. Please update. https://hsdev.punyaixan.com/catalog/Regards, Ihsan.
Hello,
Check the WooCommerce > Status > Tools and click the “Regenerate” button for the items “Product lookup tables” and “Regenerate the product attributes lookup table”. It should update the product database and show relevant values in the filter.
If you need further assistance, please create a ticket on the Support Portal and our team will gladly assist and guide you.
Hello, after the last update, I encountered a problem: the color changes I made in the text block are not saved. When I try to rearrange the areas where I previously changed color, the color I gave disappears.
https://hizliresim.com/escsvko https://hizliresim.com/ijpzmbtHello,
Thank you for pointing out the issue. We’ll provide a fix for it in the next minor update.
Hello,
We just released the Upsolution Core 8.21.1 which fixes the above-described issue. Please update it to the latest version.
Hi guys, For some reason on the live editor I can modify the existing homepage blocks but I cannot create new one. For example When I drag and drop a text element to the workspace nothing happens. Please help.
Hello,
This case needs more data to investigate its reason, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
Hello,
The animation is not working on mobile devices. I edited both desktop and mobile view but it works only on desktop.
Please help! Thank you!
Hello,
Try changing the “Animations Disable Width” setting at Theme Options > Site Layout.
If you need further assistance, please create a ticket on the Support Portal, and our team will gladly assist and guide you.
the new version of WP bakery no longer seems to read classes within spans with the impreza theme. It automatically deletes them after the page refreshes. This is a big problem
Hello,
Thank you for pointing out the issue. We’ll provide a fix for it in the next minor update.
Nice! Thanks
Hello,
We just released the Upsolution Core 8.21.1 which fixes the above-described issue. Please update it to the latest version.
Hello.
1) A message appeared in the WordPress admin panel: “ACF PRO — ACF now automatically escapes unsafe HTML when rendered by the ACF shortcode. We’ve detected the output of some of your fields will be modified by this change. Learn how to fix. Hide details”.
I don’t use shortcodes, I use ACF through WPBakery (but it still shows that I’m using 2 shortcodes).
Will I need to resolve this issue myself or will there be any updates?
2) And another message appeared when I open ACF settings: Activate your license to enable access to updates, support & PRO features.
Thanks!
Hello,
1) Impreza does not affect the interaction between ACF and WPBakery, so this item won’t be corrected by our developers.
2) The license notification will be hidden in the next version of Impreza.
If you need further assistance, please create a ticket on the Support Portal, and our team will gladly assist and guide you.
How can I set row height for mobiles?
Hello,
Open its Design settings, the Sizes section. You can activate the responsive options by clicking the relevant icon near the label. This way, you’ll be able to specify the height per device.
If you need further assistance, please create a ticket on the Support Portal, and our team will gladly assist and guide you.
Hello,
How to make the same header as https://impreza34.us-themes.com/ ?
Hello,
When you edit the Header, open its Area settings and set the background color to transparent.
If you need further assistance, please create a ticket on the Support Portal and our team will gladly assist and guide you.
