917 comments found.
I am unable to change some elements you have created in the template. I need to change the image and your logo in this page. How can i do this ? https://finsyt.com/blog/
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you
Hi,
I have successfully uploaded the theme on Wordpress. However, I cannot seem to be able to import demo data correctly. Nothing seems to be at its right place, the font and images are way too big, etc. Do you have an idea on what could go wrong ? (I am using the last version of Wordpress).
Thank you in advance.
Hi,
Please watch the video tutorials and documentation before setting up your website: https://www.youtube.com/watch?v=sVgZ6y_ThkU and https://docs.oceanthemes.site/engitech/
Thank you!
Hello,
Is it possible to import the blocks/elements what used is on the pages also with elementor like starter templates?
Thanks!
Hi,
Unfortunately, the blocks/elements only support the Engitech theme.
Blocks/elements, pages, homepages are available in the demo that comes with the theme pack, you can easily import the demo data.
Thank you!
Very pity! How can i save the blocks as template? and import them to other pages?
Hi,
You can easy save the blocks/elements/pages and import for another pages: https://elementor.com/help/how-to-duplicate-an-elementor-page/ or https://elementor.com/help/adding-templates/
Thank you!
I had a previous theme before purchasing this theme. Upon importing this theme, it seem that somehow the blog page of the previous theme, and the blog page of this theme got cross, This resulted in the blog page not showing up as editable in Elementor and some miss alignment in formatting. Can you assist?
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you
Hi. I wondered if I buy the theme would I be able to create my own hero? I mean, I would like to put a form on my hero or main banner. (like Home 26) but with a different styles. Would it be possible? Many thanks
Hi,
This is easy to create a form on the banner like home 26.
Please don’t worry, we’ll support for you about this problem.
Thank you for your interest in our theme!
I am trying to update the plugin: Essential Addons for Elementor – Pro. I get an error “Unauthorized” when I update. Elementor’s website suggests accessing “My Elementor” dashboard to deactivate and activate the license. Since this plugin came with the theme, I don’t have an Elementor account. How do I update that plugin?
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you
I have installed the theme and installed the theme data option: Home 24.
In the demo, the Job Apply page is showing but not received now.
Can you please provide steps to install the Job Apply page in Home 24 install theme data option (if I miss) or provide a zip file/code
Thank you.
Hi,
Link download homepages, career page, single-career page, job-apply page JSON file: https://www.dropbox.com/sh/8jrgjc0d56vv3lc/AACBaDszfWyP2ilbvvGl1z37a?dl=0
Read more about this guide: https://oceanthemes.ticksy.com/article/19333/
Thank you!
Hi there
When i create a hyperlink to my website using your theme there is a stock image that pops up do you know where i can change this?
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you
Hi,
We want to change in our web; https://reschape.eu/ the old Twitter icon to the new one.
Can you help us on how to do it? We have the latest theme installed.
Thank you and regards,
Done!, thank you very much.
You are welcome. Thank you!
Dear team, How do I decrease the height of this pasrt below the header? https://snipboard.io/DTaUB7.jpg
I went into Appearance > Customise > Page Header and changed the image to a 1920×100px image but it stretched out to fuull height too.
Page Header Height section does not really help either. https://snipboard.io/XzyPQO.jpg
Could you please shed some light? Thank you.
Hi,
Please enter: 100px with number + px.
Thank you!
Awesome. That fixed it. Thank you.
You are welcome. Thank you!
Hi, I have downloaded and installed the template in WordPress, I would like to install the demo http://wpdemo.archiwp.com/engitech/, how should I do it? Thank you
Hi,
Please watch the video tutorial: https://www.youtube.com/watch?v=sVgZ6y_ThkU
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you
I have purchased many templates, and I have always been provided with installation assistance, if you do not provide it, tell me what to do and how much to pay to have the site as I saw and purchased it, thanks
Please don’t worry, we’ll support for you now via our support system: https://oceanthemes.ticksy.com/ . Thank you!
I would like to purchase the Engitech theme, http://wpdemo.archiwp.com/engitech/,
Do you offer custom feature support and installation, etc.?
Does the theme come as is, with all the graphics and stuff installed?
Thanks!
Chad
Hi,
1, We provide installation and feature customization services upon request at preferential prices for customers who purchase themes.
2, Theme is as-is with graphics and demo content. but the image is only used for demo purposes and you need to replace it with your image immediately after installing the demo.
Thank you for your interest in our theme!
Hello Dears,
I purchase the template and i can’t find page career and job
Hi,
Please read more this guide: https://docs.oceanthemes.site/engitech/import-new-home-pages/
Thank you!
thanks so much
but can help me about file , how upload this file to my website i not perfect in this step
Hi,
1, Link download homepages, career page, single-career page, job-apply page JSON file: https://www.dropbox.com/sh/8jrgjc0d56vv3lc/AACBaDszfWyP2ilbvvGl1z37a?dl=0
2, Create new page and import demo file: https://oceanthemes.ticksy.com/article/19333/
Thank you!
i added logos and it shows grey squares, and only shows logos on hover, how to remove grey squares? https://prnt.sc/vLxaagAwFuJp
Please reply to: tomass@wdmarket.lv
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you
Hi! Your theme is great, but I’d like to know if it’s possible to set the Engitech Portfolio filter gallery/and Engitech Portfolio carousel in a way that when clicking on the image it opens a lightbox with the bigger image, and not the single portfolio. Thank you.
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you
Hi, we purchased this theme through another account of ours. We used this theme for our website and the speed in Google Page Insights is around 64-66 and on GT Metrix, it shows under “D” grade and performance to be 50%.
To check this issue thoroughly, we did a fresh install of WP and without the theme, the speed was 96 and after adding the theme (without any content or any images or anything) the performance is just coming out at 64.
This is a HUGE issue for us since we are a team of web developers and if our site is showing such poor speed, we won’t be able to pitch for work by showcasing even our own website.
We have the relevant screenshots to support.
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you
Hi
I tried raising the ticket through the URL given above and it asks to VERIFY PURCHASE WITH ENVATO – that’s fine but Approving the login via Envato, it shows an error and doesn’t let us submit the ticket. Also tried copying the item license code given in the Envato Elements download file but even that’s not working.
Please let me know how to submit the ticket.
This is urgent.
Thanks
Hi
Waiting for an update from your end regarding the SPEED ISSUE.
Please let me know.
Thanks
Sajal
Hello, any update on my request above ??
Hi,
Sorry for the late reply.
You will need to use multiple methods at the same time to improve your website loading speed: https://www.wpbeginner.com/wordpress-performance-speed/
Thank you for using our Engitech theme!
Thanks for the MOST GENERIC answer. We have been working on WordPress for just about 10 years now so we could have easily Googled an answer better than this. We tried everything – even took a paid plugin – WP Total Cache but it seems that the theme is just not letting the speed improve any which way.
We are left with no other option but to remove your theme and go for a custom build. I guess it was a mistake buying your theme in the first place.
Hi,
We have recommendations for you. You can use this plugin for your website: https://wp-rocket.me/
Thank you!
Bonjour, j’avais accès à une liste complète d’options de personnalisation, mais maintenant, je me retrouve avec seulement quatre options :
- Menus - Widgets - CSS additionnel - Fil d’Ariane de Yoast SEO Je suis curieux de savoir pourquoi ce changement a été apporté. Y a-t-il une raison particulière derrière cette simplification de l’interface? De plus, j’aimerais savoir s’il y a un moyen d’accéder à la liste complète des modifications dans la partie Personnalisé du thème.
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you
Hello,
I am interested in this theme but my budget is low. What can you do for me?
Thanks in advance,
Hi,
Sorry, our products do not have discounts at this time.
Thank you for your interested in our theme!
Hello, how to change flaticon-time-and-date in Icon Type -> Custom Class?
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you