6320 comments found.
hello.
i have found that at your version 8.21.2, the rev slider is not updated. is 6.6.19
https://www.sliderrevolution.com/documentation/changelog/Hello,
Please check if your version of Impreza is activated. The activated one should allow you to update to the latest version.
If you need further assistance, please create a ticket on the Support Portal and our team will gladly assist and guide you.
Hello! Please tell me. Is it possible to display gallery and product images in a grid layout? Added screenshots where thumbnails from the product gallery should be displayed. https://prnt.sc/-41hNUf2KxiQ https://prnt.sc/sPuN7IcOBhZ7
Hello,
The Post Image element should show the gallery by default, but it won’t show thumbnails. If it’s essential for you, you can create a Feature Request, we’ll consider adding this feature to one of the future updates.
If you need further assistance, please create a ticket on the Support Portal and our team will gladly assist and guide you.
I understand, but how can I make it possible to view the gallery from the product card when I click on the main image?
without going into the product card itself
Unfortunately, such a feature is not provided out of the box. There might be some third-party plugins for WooCommerce with this functionality, but I can’t suggest anything specific, as we didn’t test those.
Hello, sir,
I cannot find any method to align center a vertical wrapper inside a column..
is there any controls or code css regarding that option?
https://prnt.sc/iSLDGCLM7Tvfthank you!
Hello,
By default, the wrapper is stretched to the full available width of the column. You can use its Design settings tab to limit the width (to fit the custom HTML content) and align it by adding left and right margins with the “auto” value.
If you need further assistance, please create a ticket on the Support Portal and our team will gladly assist and guide you.
Why suddenly the color of my website changed? http://tinyurl.com/24oqfa9o I’m using a multi-purpose demo
Please help
Hello,
Most likely, the color scheme was changed at Theme Options > Colors. It could also have happened if you imported settings from another demo site.
If you need further assistance, please create a ticket on the Support Portal and our team will gladly assist and guide you.
Dear Team,
My link url (url page & url blg post) when i click always go to homepage?
Please help
Hello,
This case needs more data to investigate its reason, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
Hi, i would like to test Impreza before buying the theme. Sadly the themetest website does not create a test site for me.
Hello,
Thank you for pointing out the issue! It’s due to hosting, unfortunately. We contacted their techs and will soon get this resolved.
Hello! I am working with the WP bakery page builder and want to add an element: contact form. Can i also add a picture within the contact form? Thank you!
Hello,
By default, the Contact Form element doesn’t allow adding pictures to its layout. If it’s essential for you, please create a feature request on the Support Portal, we’ll consider implementing this feature in one of the next updates.
Hi there.
Is there a way to use dynamic text from the options page in a text block rather than a text element?
Hello,
Unfortunately, there’s no built-in feature to use custom fields inside the Text Block editor. As a workaround, you can use the ACF shortcode while editing its Text version: [acf field=”fieldname” post_id=”option”]
If you need further assistance, please create a ticket on the Support Portal and our team will gladly assist and guide you.
Hi I just tried that option and it didnt work. Ill reach out on support. Thank you for the help
If you pasted the example above, replace quotes with straight ones, as it might be the reason for the issue. The reply editor puts some styling on the quote symbol.
Hello, can we use the theme in a development site and a live one with one licence?
Hello,
Yes, you can. Check this article for details on theme activation.
Thank you for your reply
Hello! can you give, please, an advice in this regard? I want to align an element, inside a wrapp, to the right or to the center.
https://prnt.sc/Vo052mpq7gQip.s. the size of this element is set to 40%, for example..
Hello,
Try setting its right margin to 0 and the left one to “auto” in Design settings.
If you need further assistance, please create a ticket on the Support Portal and our team will gladly assist and guide you.
Dear Team,
I just buy and install theme Impreza, but my site still maintenance mode.
And i just install demos but image on demo can’t input on my site.
Please Help,
Hello,
You most likely activated a development license that always keeps maintenance mode on. Switch to a production license, and you should be able to turn it off. Here’s a relevant article.
When you import a demo site, all images are replaced with placeholders due to the image’s copyrights.
If you need further assistance, please create a ticket on the Support Portal, and our team will gladly assist and guide you.
Hi! Is it possible to insert woocommerce field values using {title} short codes? Our client, from whom we administer the site, says that it seemed possible, but it doesn’t work.
Hello,
This is a complicated question and the answer depends on which fields you’d like to use. Please create a ticket on the Support Portal and share more details on the use case.
Sorry, sir, another error with the grid in this version..
Hello,
If you use the “Optimize JS and CSS size” setting at Theme Options > Advanced, check if the styles for Grids are activated.
Hello. An unespected problem. Please, tell me how to disable this new grid preloader. Thank you! https://prnt.sc/ivUpZ4rgqnza
Hello,
This case needs more data to investigate its reason, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team can investigate. Thanks in advance!
Unfortunately, my support period has expired. I have added a custom css code in page settings, like
.w-grid-preloader { display: none; }
You can test it, Add a Grid / listing: portofolio element in a page, (with some items) and see the preloader. https://prnt.sc/IWvGfeelV0D6
Try deactivating the “Optimize JS and CSS size” at Theme Options > Advanced while you edit the site. Once you finish editing, re-activate it and press the Auto Optimize button.
it works on both cases. sorry, and thanks.
hello, i thing this is an error on some elements of ultimate addon mixed with impreza.
it is at counter element, problem with sufix – next row..
https://prnt.sc/x282wRsw6eI2and i cannot find another fonts on typography.. https://prnt.sc/eXV8QV_5PZVB
Hello,
We recommend using the theme Counter element instead. Using Ultimate Addons slows down your site loading speed.
Hello, we have a website whose theme is Impreza Version: 8.19 and the developers left it without license. We want to do everything right and our intention is to buy their license, of course. But we have the following doubts: -With the purchase of the license is also included and updated Slider Revolution and WPBakery Page Builder. This is important for us. -When buying the license to be able to update, we just have to put the license number and update without fear? or do we have to update the theme in some special way so that the web does not break? Thanks for your answer
Hello,
When you activate the license, you’ll be able to update the WPBakery and Slider Revolution to the latest supported versions. Switching licenses doesn’t apply any changes to the content, everything should be working normally. You can also create a backup before you switch.
For more information on the license activation read the relevant article.
Thank you very much for your quick response, as soon as I get the ok I will purchase the license.Thank you very much for your quick response, as soon as I get the ok I will purchase the license.
For the past few weeks, on all my admin pages, I have a large WPBakery banner indicating: ” Did you know you have WPB AI credits available? With WPBakery AI you can generate text, custom code, improve text, and translate. ”.
When I close it, it always comes back, and it becomes bothersome as it appears in incongruous places. Is it possible to close it permanently? Thank you
Hello,
We passed this question on to the plugin developers. Waiting for their response.
Hi – I love your template but before I buy, I am wondering if I can use different aspect ratio images for the carousel and grid galleries?
Hello,
Yes, you can set up any aspect ratio that you need. You can edit it at the Grid/Listing or a Carousel element settings or set it up while editing the Grid Layout.
The best part is that you can Test Drive Impreza for free and check how it works.
Hello,
I tested on two computers, and I think that the click method ( with mouse) on the font change field in the “typography” section of the theme, the latest version, does not work well.
https://prnt.sc/d-Hfpr_u_1cR(it remains stil georgia)
Hello,
This case needs more data to investigate its reason, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
I have sent you an support email. Thank you!
But i have another problem, with the blocks in WpBakery.. https://www.youtube.com/watch?v=ihsHiQofhT4
Is hard to move components with mouse, inside the row, between collums. Why?
Thank you!
This is a WPBakery feature when you use nested containers, and it’s not connected with our theme. It works the same way with default WP themes. Unfortunately, we won’t be able to resolve it on our end.
Hi there, Unable to install child theme on Wordpress version 6.4.3. Is a patch planned? THANKS ! Impreza is really a killer theme, well done!
Hello,
Thank you for pointing out the issue. We’ll upload an updated version of the archive with the next theme update.
As a workaround for now, you can extract the archive and add the relevant folder to your /wp-content/themes/ via the FTP. Alternatively, you can re-archive the extracted folder (.zip) and use it for installing the Child theme.
