Hello, @tomhm,

To change the logout URL in WooCommerce, you’ll typically need to use a combination of WooCommerce hooks and filters, there is no such possible option and the changes require extra customization.

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Hello, @manjusha123,

First of all, thanks for showing your interest in Porto WordPress

Well, we always recommend to use our theme on a very fresh new WordPress to avoid any inconvenience and confliction, and we have the Porto Studio functionality as well using which you can import any demo any section on your site any page easily: https://www.portotheme.com/wordpress/porto/documentation/?s=Studio

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Thanks for your feedback… Unfortunately it will not be possible to have a fresh install as it is 10 year old site & has huge amount of data – both blog articles as well as products. But we are very much interested in this theme. Is there a work around where we can change the theme with minimal effort? Thanks again.

Hello, @manjusha123,

Well as you know both are different themes and have different coding standards, and both have different elements as well, so our elements will not work with other themes, but if you want to try, then its better to clone your site as a test site and then Install our theme on it and solve all the issues first on that cloned site, after completing you can migrate your site again to the live server.

Alternatively, you can reach out to our Customization team as well for paid customization services: https://www.portotheme.com/customization/

Regards, P-THEMES.

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Hello, @Dalimir,

Yes you can create your own view/showcase product layout by using Porto Post Type Builder.

Please navigate to Porto >> Template Builder >> Post Type and create there.

Please note that only Gutenberg page builder is allowed for the Post Type.

Please refer to our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/type-builder-elements/

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Hello, @tomhm,

You have to change the string into the theme language files, you can use the Loco translate plugin for it, please refer to these screenshots: https://pasteboard.co/6d2aqMynexjT.png & https://pasteboard.co/KlivBKMUXjiK.png

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Hello, @arthur1cp,

I have reset your purchase code, now you can use the same purchase code for activation of your theme.

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Thanks, works. I managed to register the theme.

Hello, @arthur1cp,

You can try resetting your password on the support system and then follow the instructions of the email.

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Hello, @79design,

Certain demos on our platform currently do not utilize the FSE mode of the theme, resulting in users experiencing difficulties on their sites. To address this, we have temporarily removed these demos from the theme for import. Our development team is actively working to make these demos compatible with the FSE feature of the theme. The upcoming theme update will officially reinstate these demos for import. We appreciate your patience while we work on this, and in the meantime, you may explore other available demos. Thank you for your understanding.

If you are in a hurry and do not want to wait and wants to use non-FSE mode demo then please read and follow the instructions written in this thread: https://www.portotheme.com/forums/topic/medical-theme-1-and-2/#post-4425

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All we really want is the Page title Breadcrumbs area really, as the rest we can take from other sites we have done. I raised a ticket. Basically, if the site is still on your server, are you able to login to a site our end, and “paste” the Custom Header coding in, with the CSS, just so we can use that part. The rest we can do ourselves…. As I say, we did raise a ticket on our account.

BTW not sure was FSE is, sorry.

Hello, @79design,

As we explained above already, https://www.portotheme.com/forums/topic/medical-theme-1-and-2/#post-4425

You can Install the theme on localhost and then follow the above-listed thread instructions to import the particular demo and then copy it from local to your live site.

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Hello, @kool007,

Please navigate to Porto >> Template Builder >> Header and edit the particular header with Elementor, after that please edit the section contained that menu and remove the Custom CSS class as shown in this screenshot: https://pasteboard.co/hIIIOgkfdWaa.png it should solve your issue: https://pasteboard.co/gFjzh2T711xj.png

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Thanks for your quick reply!

That fixed the issue, awesome!

You’re Most Welcome!!

Hello, @sdjewels,

Could you please contact us via our support system with your site WP Admin URL and Credentials so that we can have a look into it for you on your site and help you out.

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Hello, @CELINCO,

1. Our theme is fully compatible with PHP version 8.x, so we recommend using 8.2

2,3. Yes the new demos are totally based on the FSE mode, you can learn more and all about it here: https://www.portotheme.com/wordpress/porto/documentation/?s=Full+Site+Editing

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Hello, @bellaflex,

In WooCommerce, displaying a “from” price for products with variations can be achieved through a combination of settings and potentially some customization, depending on your specific needs and theme. Here’s a general guide:

By default, WooCommerce displays the price range for variable products based on the lowest and highest variation prices. However, if you want to display a “from” price instead of the highest price, you’ll need to customize the display.

You can achieve this by adding custom code to Porto Child theme functions.php file:

// Custom function to display "From" price for variable products
function custom_variable_price( $price, $product ) {
    // Check if the product is variable
    if ( $product->is_type( 'variable' ) ) {
        // Get all variation prices
        $variation_prices = $product->get_variation_prices();
        // Get the lowest variation price
        $min_price = current( $variation_prices['price'] );
        // Format and return the "From" price
        $price = sprintf( __('From: %s', 'woocommerce'), wc_price( $min_price ) );
    }
    return $price;
}
add_filter( 'woocommerce_variable_sale_price_html', 'custom_variable_price', 10, 2 );
add_filter( 'woocommerce_variable_price_html', 'custom_variable_price', 10, 2 );

This code will replace the variable product price display with a “From” price, showing the lowest variation price.

By following these steps and customizing the display using the provided code, you should be able to achieve the desired “From” price display for variable products in WooCommerce.

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great. thanks

You’re Most Welcome!!

Or can you redirect us to a solution for this problem.

Hello, @urbiyan,

Please read and follow the instructions written in our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/php-critical-issues-after-updating-woocommerce-8-5/

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Hello, @Dalimir,

Could you please let me know which element you used for that functionality, so that I will check that element at my end and provide you the instructions if possible?

Also if that page is on our demo site: https://www.portotheme.com/wordpress/porto_landing/ please share the URL with me here as well.

Regards, P-THEMES.

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block Porto Products Filter, after slider

thank you! )

Hello, @Dalimir,

Thanks for sharing the URL and explanation of the problem, Actually we have used the “Porto Products Filter” element to show those filters and it by default picks the slug of the product attribute, there is no such option to show the title instead of the slug, so try to change the slug accordingly.

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Hello, @bellaflex,

Could you please make sure that you have set the correct and proper API Key of the Open AI under Alpus Addon >> AI Product Review Summary, please try to check the API key again and then try again.

Alternatively, please contact us via our support system with your site WP Admin URL and Credentials so that we can have a look into it for you on your site.

Regards, P-THEMES.

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thanks.

You’re Most Welcome!!

Hello, @bellaflex,

I have reset your purchase code, now you can use the same purchase code for activation of your theme.

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thanks

You’re Most Welcome!!

Hello, @johnpop,

First of all, thanks for showing your interest in Porto WordPress

1. One single license is for the one single live URL only, this is Envato policy and with all the themes on the ThemeForest, you may wish to confirm with Envato as well.

And as you wrote, that the site will only be one so one regular license is fine for it, and you can sell products on that site as well.

2. Yes you can use the Porto WordPress theme on your hosting Installed WP as well.

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Hello, @Kaykhan,

I have reset your purchase code, now you can use the same purchase code for activation of your theme.

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it now shows error: ” Please re-activate the theme and try again. “

Hello, @Kaykhan,

Yes now please navigate to Porto >> Theme License and re-register your theme again with the same purchase code and try again.

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Hello, @alexschneider,

First of all, thanks for showing your interest in Porto WordPress

Yes, all of the demos are available with Elementor page builder, you can easily customize any section using Elementor page builder,

We have the Alpus Elementor FlexBox Addon plugin as well that comes with the theme package: https://alpustheme.com/product/elementor-flexbox-addon-nested-slider/

Flexbox is used in various parts of the theme’s layout and design to ensure responsiveness and flexibility across different devices and screen sizes.

You can check all our pre-built demos here: https://www.portotheme.com/wordpress/porto_landing/

Regards, P-THEMES.

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Hello, @badd,

Yes in FSE mode most of the theme options disappeared because when using FSE mode, you can easily modify anything using page builder and template builder with ease, please refer to our theme documentation about FSE mode here: https://www.portotheme.com/wordpress/porto/documentation/?s=Full+Site+Editing

In order to modify the content, please navigate to Porto >> Template Builder >> Header and edit the Custom Header from there, after that you can modify anything using your page builder, please refer to this screenshot: https://pasteboard.co/5pfWdX17D0cG.png

If still the issue persist, then please contact us via our support system with your site WP Admin URL and Credentials so that we can have a look into it for you on your site and help you out.

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Hi Porto,

Thanks, I understand the builder. I was attempting to edit the header in customizer but you can no longer customise with the customizer. Why have the option to view the 9 slot layout of the header but not be able to edit?

Thanks I will create a new header.

Hello, @badd,

Well, Header builder in Customizer is deprecated and is not longer available in FSE mode, so that is the reason, you are not able to customize it with Customizer, its better to use the Custom Header in Template Builder.

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Hello, @frtaz,

Could you please contact us via our support system with your site WP Admin URL and Credentials along with screenshots or the video of the issue, so that our support team member will check and help you out properly.

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Hello, @Joaquim_,

Please refer to the official documentation of the Zendex here: https://support.zendesk.com/hc/en-us/articles/4408825697434-Working-with-tickets-in-the-Support-mobile-app

Regards, P-THEMES.

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