1254 comments found.
Slider Revolution is not update (Getting Error)
Hi,
We checked our repository and we can confirm that our files are up to date and ready for installation. please try it again and if you faced any issue feel free to contact us via our support page here: https://codevz.ticksy.com
Regards
Hello. Do you provide support to clients from Russia?
Hi, Is this product available for resell?
Hi,
No, Xtra only available in ThemeForest.net
Regards
When I import the demo, this error appears. “SyntaxError: Unexpected token ‘W’, “WP_DEBUG{””... is not valid JSON” Can you help me with that?
Hi,
Please send your website URL and login credentials via our support page: https://codevz.ticksy.com so we will check it for you.
Regards
Will the demo content replace my existing pages?
Hi,
No, but you should make a backup from your website before importing the demo content, we recommend that you import a demo on a fresh website that prevents any conflict and mis-importing issues.
Regards
Thanks
You are welcome 
Hi, I was examining the “FURNITURE SHOP 2” theme. Code errors appear on the cart and checkout pages. You may need to check.
Ps: Only Elementor theme.
Hi,
Thank you for your report, the issue has been fixed now.
Regards
hi dear Question before purchase, If I use the purchase code for a domain and I want to change the domain for one reason or another, since I am in the development phase, what should I do?
Hi,
You can de-register the activation code from Xtra activation dashboard and again activate it on another domain name. (You can do it twice only)
Regards
Dear CodeVz team – Found new error. When LiteSpeed cache is active, offcanvas is not scrollable (either menu or anything offcanvas), also sidebar posts in random query are not refreshed.
i keep getting this when i try to active my theme : Fatal error: Uncaught TypeError: sleep(): Argument #1 ($seconds) must be of type int, string given in /home/arifurr3/my.smartdatasoft.com/wp-content/plugins/envato-licence-validate/envato-licence-validate.php:1338 Stack trace: #0 /home/arifurr3/my.smartdatasoft.com/wp-content/plugins/envato-licence-validate/envato-licence-validate.php(1338): sleep(‘chunked’) #1 /home/arifurr3/my.smartdatasoft.com/wp-content/plugins/envato-licence-validate/envato-licence-validate.php(1258): apicall(‘https://api.env...', ‘0jsmgsvgIWjSQGH…’) #2 /home/arifurr3/my.smartdatasoft.com/wp-content/plugins/envato-licence-validate/envato-licence-validate.php(706): get_email(‘0jsmgsvgIWjSQGH…’) #3 /home/arifurr3/my.smartdatasoft.com/wp-includes/class-wp-hook.php(324): sm_elv_process_request(’’) #4 /home/arifurr3/my.smartdatasoft.com/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #5 /home/arifurr3/my.smartdatasoft.com/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #6 /home/arifurr3/my.smartdatasoft.com/wp-includes/template-loader.php(13): do_action(‘template_redire…’) #7 /home/arifurr3/my.smartdatasoft.com/wp-blog-header.php(19): require_once(’/home/arifurr3/...’) #8 /home/arifurr3/my.smartdatasoft.com/index.php(17): require(’/home/arifurr3/...’) #9 {main} thrown in /home/arifurr3/my.smartdatasoft.com/wp-content/plugins/envato-licence-validate/envato-licence-validate.php on line 1338
Hi,
Please deactivate all unnecessary plugins (such as envato-licence-validate) and then try to activate the Xtra, It seems there is a conflict in activation and one of your plugins.
Regards
Strange new page called ‘product-compare’ with only a shortcode [cz_compare] was published. It could be related to xtra theme/codevz plugin, but not sure. I tried to submit ticket, but my support is expired. Maybe someone knows why there was a page created or if you also have this page on your website (new feature maybe)? I did find more websites with this page and xtra theme.
Hi,
Yes, this is a new feature that recently added to the theme, it’s a compare feature for products and if you do not use shop feature you can delete (or ignore) it.
Regards
Thanks for the info.
You are welcome
Hello, the wp-admin/customize.php section is no longer displayed, what should I do?
Hello,
I installed the theme today, but I’m having this error in any content update:
Updating failed. You are probably offline. (elementor not working)
i checkd my php version and limit memory and time also.
Hi,
We have received your ticket in our support page, please follow your issue there.
Regards
Hello, when I try to modify the home page the elemontor cannot mount the page
Hi,
Please send your request via our support page: https://codevz.ticksy.com we will check this issue for you.
Regards
Error! Error: File rtl-elementor//business-5.zip does not exists …
Hi,
Thank you for your report, we fixed this issue, you can try it again now.
Regards
No… No Work! https://prnt.sc/mOR-427mqXXb
Hi,
Our technical team is working on this issue and we will update you as soon as the issue fixed.
Regards
Hi,
Please check it now and let us know if your issue still there.
Regards
everything is still unchanged.. still can’t download the demo!
Hi,
We could not experience this issue in our side, Please send your website URL and login credentials via our support page: https://codevz.ticksy.com so we can check it for you.
Regards
:c))))))))))
Hi,
We checked it several times and there is no any issue, Please send your website URL and login credentials via our support page: https://codevz.ticksy.com so we can check it for you.
Regards
Large Ad Banner at bottom of magazine theme does not display in Firefox!!
Hi,
Thank you for your report, we fixed it you can check it again now.
Regards
Thank You! So there will be an update available soon?
This issue is not related to theme, that image had issue and we changed it with new one. you can upload the new image instead of that image and it will be fixed.
Regards
Is there any way to translate email that arrives when using “login-registration” module by theme? Curently it has some grammatical errors, but it is also in English and it is imperative that a translation is possible.
Hi,
This is not related to the theme, its a WordPress core and you should use plugin for translating this.
Regards
Dear Codevz. No, no, I think I didn’t explain well. It is theme-related. I’m talking about using module by theme. Login module for bakery builder. When used it sends mail. I’ve found PHP within the theme and hard-translated, but still not working.
Hi,
We sent your request to our technical team, who stated that the translation feature will be included in this element in the next version. I appreciate your patience.
Regards
No problem. I like to be part of improvement It is win-win for you and us, the users.
Hi,
Thank you for your positive and collaborative spirit! We truly value users like you who actively contribute to the improvement of our theme. If you have any more suggestions or feedback, feel free to share with us, we’re always eager to enhance the user experience.
Regards
Hello,
Any place to view what domains are attached the purchased licenses?
Hi,
No, you can send your request via our support page so our tech team will provide you the information you need. https://codevz.ticksy.comRegards
Hey,
What fonts do you use in Xtra Music? In the banner, and few areas.
I need to make it about the same.
o ya, you can reply me on idekilat@gmail.com
Hi,
The font name that we used in the titles of demo is “Kaushan Script” it is a free Google font but unfortunately we do not have information about the font used in the slider, you can check any online font detector that recognize the font you want.
Regards
thank you! :*
You are welcome
Hi, i am considering purchasing this theme. However i am looking for a website for english version and RTL version at the same time. lets suppose i chose this page as https://xtratheme.com/elementor/pet-shop/ default english homepage.
how can i setup https://xtratheme.com/arabic-elementor/pet-shop/ as RTL version for my site?
so that i can have each english page in my local language.
please guide me about this so tha i can finalize my decision. I want website with both english and in RTL version…
Thanks
Hi,
For having a multilingual website you should use multilingual plugin such as WPML or Polylang
The plugin will manage all your needs, you should import English demo and then only translate the pages to your RTL language only.
For more info please read this post in our documentation: https://xtratheme.com/docs/how-to/theme-translation-multilingual/
Regards
So you are saying, i should have use RTL version as stand alone site, instead of as a Multilingual site? What i am saying is one domain has english version of theme, Second domain/subdomain has RTL version of theme.
Am i right?
Hi,
No, If you use multilingual plugin it will be manage your multilingual website and you will have two languages in a website.
Regards
