Hi lampungpost,

mohon maaf untuk saat ini, kami belum memiliki element yang dapat digunakan untuk membuat filter sperti yang ada pada screenshot anda, kami akan memasukan fitur tersebut daftar request fitur kami, team kami akan mempertimbangkan apakah fitur tersebut dapat dimplementasikan atau tidak

Terima kasih

Hi Team JNews, kapan nih ada update yang saya infokan sebelumnya yang seperti ini https://prnt.sc/5SUUO5odPe1r berguna banget loh,

Di tunggu updatenya ya Bli…..

Hi JEdw411,

for the dropdown menu on the mega menu we are using asynchronous load so the load of the dropdown menu that didn’t appear on initial page load won’t add unnecessary weight to the initial page load, so we load the dropdown menu separately only when user hover on the menu

Thank you

I am trying from a different WIFI network and browser and still get an error. I also get the same error when trying to activate my theme on a development site. The error now is:

Service temporarily unavailable due to system maintenance. Please try again shortly.

And I am using the only Envato account I have that has the licenses under it.

Hi i156,

sorry for the inconvenience, The issue you’re experiencing is due to ongoing maintenance on the Envato API, which is used for user authentication within our forum. Unfortunately, this API is currently unavailable

In the meantime, you can contact us through the link below

our team will try to help you

Thank you

Hi MalabikaMajumdar,

thanks for reaching us, to troubleshoot this please right-click on your browser, select Network tabs, and go to JNews Dashboard refresh the page, and then on the Network will appear the resource that loaded on the page, click the first resource and then please make sure that Referer Policy that you are using is strict-origin-when-cross-origin please check the screenshot below

Referer Policy

if the referer policy on your site is not strict-origin-when-cross-origin you can change this setting from the Apache config or nginx config of your site, If your server is managed by a server administrator, you can contact your server administrator.

if you need further help regarding this, please contact us through the link below

Thank you

Hi, Please ignore this now. The issue got sorted automatically after around 30 – 40 mins from my above post. Thanks

Hi xiaolinn,

Thanks for reaching us, usually if the customizer can’t be loaded it is caused by a javascript error, to troubleshoot it you can visit the customizer and then on your browser right click > inspect > click on the console tab and then check if there are error warning

if you find any error on the console, please try to disable third-party plugins that are not related to JNews for a while to check if there’s any plugin conflict or not.

If you have any further questions or need further help, please create a support ticket using the link below

Click Here To Get JNews Support

our technical support team will try to help you

if your support license expires, please try to extend or renew your support license.

Extend Support License

Thank you

I tried it and got no warnings. All other customizations work normally. However, the only thing “Single Post Option and Related Post Option” is that it can’t be loaded

Hi asin,

the message “Please login to buy!” is not an error message this message will appear when the user trying to subscribe to a post but they are not logged in yet, so the user needs to log in first to be able to subscribe or unlock a post because we identified if visitor bought subscription package or not by their account

If you have any further questions or need further help, please create a support ticket using the link below

Click Here To Get JNews Support

please login to our support forum using Themeforest account that used to buy JNews Theme

Thank you

i am still getting it..the login popup isn’t coming when the user tries to subscribe. any idea?

Hi chat4smile,

thanks for reaching us, to troubleshoot this please right-click on your browser, select Network tabs, and go to JNews Dashboard refresh the page, and then on the Network will appear the resource that loaded on the page, click the first resource and then please make sure that Referer Policy that you are using is strict-origin-when-cross-origin please check the screenshot below

Referer Policy

if the referer policy on your site is not strict-origin-when-cross-origin you can change this setting from the Apache config or nginx config of your site, If your server is managed by a server administrator, you can contact your server administrator.

if you need further help regarding this, please contact us through the link below

Thank you

Hi Baboo2023,

thanks for reaching us and inform us about this, we will include the fix on the next update

Thank you

Hello, Thank you, yes I am using the JNews Modules, but I am referring to being able to somehow ensure that the posts that are displayed belong to the category that the template then loads. That template, for example, will be displayed in the RADIO, COMMUNICATION and LISTENING categories. But I need that when I am in the RADIO category, posts from that category are shown, and if I am in the LISTEN category, posts from that category are shown. Since I have it now, it doesn’t matter what category it is in, the same ones are always displayed. I have attached an image of where the CURRENT QUERY option should be. I don’t know if I’m doing something wrong. Thank you

Hi aschunk,

if you want to display the same post as the current category opened using a custom archive template, please use JNews – Archive Block it will automatically load the post based on the currently opened category, please check the screenshot below

JNews - Archive Block 

If you have any further questions or need further help, please create a support ticket using the link below

Click Here To Get JNews Support

please try to log in to our support with the Themeforest account that you use to buy JNews Theme because in the current account that you use, we didn’t see the purchased label

Thank you

Hello, great, thanks for the explanation. Could it be that Jnews – Archive Hero and Archive Block do not have the offset to choose from, like the other widgets? Thank you

Hi eli1356,

sorry for the inconvenience, If an invalid request error occurs, but your license is actually valid, usually this is due to server setting related to the Referrer Policy, maybe when your site requested to our server it didn’t send the referer on the request header or it sent a different domain as referer, sometimes there are server setting that sent the hosting domain as referer instead of the actual domain the website use

on your server please ensure that the Referrer Policy set to strict-origin-when-cross-origin

if the problem still persists, you can contact us through the link below

we will help you to update the plugin

Thank you

Hi aman020,

thanks for reaching us, to add divider between two post or more you can use border, you can achieve this by using additional css, for the trending posts please send us the link of your page where you want to hide the trending posts, you can share the link in our support forum privately

Click Here To Get JNews Support

please login to our support forum using the themeforest account that you use to buy jnews, because we saw in your current account there’s no purchased label

Thank you

Hi, Sorry I forget to mention its your other theme Jannah theme. How to do it there? Witch additional css you mean, can you please mention it here? Thanks

Hi viveo,

thanks for reaching us

1. yes, all the JNews Plugins, can be used freely by the JNews theme license owner

2. for the speed plugin we recommend using Autoptimize and WP Super Cache, you can check our speed optimization documentation in the link below

JNews Page Speed Documentation

3. for the articles, you can use the default WordPress editor to create and edit the article to monetize the article we have a JNews Paywall Feature that you can use to make a subscription or one-time payment to make a premium post JNews Paywall

you can check the frontend for the premium post in the link below

JNews Paywall Post

we also have a built-in ads feature that you can check in the link below

JNews Advertisement documentation

4. we have a sponsored post feature that can be used to mark a post as a sponsored post but to be able to allow custom roles such as ‘Company’ or ‘Sponsor’ to create a post and mark it as sponsored, the post you will need third party plugin such as User Role Editor, you can get the plugin for free from WordPress.org

5. for the post statistics, we have JNews view stats that can be accessed by authors

JNews Post View Stats

Thank you

is a very simple function

We can discuss a quote

Hi zrcoolx0326,

thanks for reaching us, for the custom changes, please contact our custom change service in the link below

Custom Change Service

Thank you

The website says you can use the free version https://prnt.sc/asLFIJsxl1Gq

How to get Start Free Trial?

HI seok80,

for the downloadable file please send us your email address in the link below, our team will provide you the file

Thank you

Hi revistaalternativa,

for the header ads at the specific categories, you can hide them using additional CSS

.category-entertainment .jnews_header_ads { display: none; }

for example, the code above will hide the ads in the entertainment category, you can find the slug of the category where you want to hide the ads and change the category slug on the code

for the header ads at the specific post, you can hide it using the CSS code below

.postid-6 .jnews_header_ads { display: none; }

you can change the post ID on the code base on a specific post ID where you want to hide the ad

If you have any further questions or need further help, please create a support ticket using the link below

Click Here To Get JNews Support

if your support license expires, please try to extend or renew your support license.

Extend Support License

Thank you

Hi jeroendewit,

for the block filter that you mention, are you referring to the post module header filter?

Post Module Header Filter

if that is the case you can use css code below and add it into Dashboard > Appearance > Additional CSS

.jeg_block_heading .subclass-filter { font-size: 16px }

you can adjust the number on the code according to your needs

Thank you

Hi ianx,

terima kasih telah menghubungi kami, ya kami memiliki navigasi sliding pada mobile, anda dapat melihat demo kami pada link dibawah ini melalui mobile

Horizontal scrollable mobile menu

anda dapat mencoba untuk slide menu yang kami tandai pada screenshot dibawah ini

Scrollable mobile menu

Terima Kasih

Hi WooTangClan,

Thank you for your interest in the JNews theme. Unfortunately, we are not participating in that event at this time. Please let me know if you have any further questions.

Thank you

Link screenshot error: https://drive.google.com/file/d/1dwQcVHSebSThNJNTS6XOoKt0w_-XjcJf/view?usp=sharing

Hi andreiva64,

please let us know the site information where you want to activate the license by contacting us the link below

you can share it privately there, our team will try to help you to activate the license

Thank you

Hi revistaalternativa,

first please make sure that the side feed and sidebar are in the same unique content group

and to be able to use unique content groups on the sidefeed, please enable the Enable Sidefeed as Sidebar option on Dashboard > Appearance > Customize > JNews layout Color & Scheme > Enable Side feed as Sidebar and then Select Sidebars option will appear on the customizer, Select the widget area that you want to use

Sidefeed Options

go to Dashboard > Appearance > Widgets find the widget area that you select on Sidebars option and then add or find any modules on that widget area and set the unique content group

Widget Area

If you have any further questions or need further help, please create a support ticket using the link below

Click Here To Get JNews Support

Our technical support team will try to help you

if your support license expires, please try to extend or renew your support license.

Extend Support License

Thank you