12911 comments found.
where to add homepages bottom area brands image under the blog?
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
An error occurred while updating WPBakery Page Builder: To receive automatic updates license activation is required. Please visit Settings to activate your WPBakery Page Builder. Got WPBakery Page Builder in theme?
You need to update the plugin via Dashboard -> WoodMart -> Plugins.
Hello, I imported a new prebuilt website from you, but it doesn’t show the slider. When i go to the plugin Slider Revolution it asks me to enter a license key. Do we need a seperate license to use this?
Hello,
WPBakery Page Builder and Revolution slider come bundled with our theme but they can’t be activated with our purchase code. Actually, you don’t need to do this. Only in case you want to get free premium support from its author, you can purchase it from Codecanyon. But it is not necessary since we will always provide you with the latest updates.
Kind Regards
Hello, the latest version of WordPress released 4 days ago drives some of the template urls crazy, probably due to some type of incompatibility, could you please review it? I have had to go back to the previous version of WordPress, it was the only way to get all the URLs on the website to work as they should.
Hello,
We tested our theme with the latest version of WordPress, and it works well. There were no issues detected.
Kind Regards
It’s not easy to find, have you checked all the urls of all the demos? The problem happens with certain URLs and depending on the page you enter from. Changing the theme also solves the problem. Obviously it is some type of incompatibility with the version of WordPress or with the incompatibility of Woodmart with some plugin that I have installed and you do not, I guess…
Please send us your admin access and URL where we can see the problem. Also, allow us to switch between themes and keep all plugins temporarily turned off. https://themeforest.net/user/xtemos
Hi Not sure it there is something wrong with the theme but when choosing a row wirth equal height on columns in WPBakey it doesnt become equal. I have three columns with three Information boxes and they are so unequal?
Hi,
Please create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Do you provide server setup and product setup services with full optimization just like you did in your demo? (For your woodmart theme)
Hello,
We regret to inform you that we are unable to offer server setup services at this time.
Thank you for your understanding.
Best regards,s
Your theme looks beautiful but takes too much time to learn to make it correctly showing, we have purchased but never used it to make a site live. we do not want the product to show add to cart, or buy now, but we wish to replace it as: Request a Quote, how to do that?
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
where to edit products Specification?
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
We found a problem, and we check this last one also on your demos available, with a safari version 14, some users have this issue: on desktop, clicking on cart or user icon, website make a overlay showing nothing, on mobile some users, always on safari, but someone also on chrome, if they click on mobile menu, menu doesn’t appear… Will it be solved on next release? Is this a problem you are already aware of? Thanks in advance…
Hello,
Unfortunately, Safari 14 browser lacks the support of gap property for Flexbox and inset property for absolute positioning. The following properties are important to reduce CSS file size and to avoid an excessive DOM size, improving page speed. Woodmart started to implement this property after it was first used in WordPress default themes and Elementor builder. Using older browsers may not support features provided by WordPress since it requires two latest versions of Safari browser which is Safari 16 and Safari 17 to work properly (https://make.wordpress.org/core/handbook/best-practices/browser-support/).
Kind Regards
Which hosting are you suggesting for woodmart theme with around 3000+ products? We tried litespeed server. But site become unstable with litespeed and even wprocket too and half things stopped working like breaking jquery, js and more. We want speed like your demo wesbite.
Hello,
It may depend on a lot of different factors. We usually recommend using Kinsta, Cloudways or Bluehost for WordPress projects.
Kind Regards
Can you please be specific and let me know which server have you used in your demo website? So, we can use the same to setup your Woodmart theme with our products. (Our main concern is speed). Please tell me about only woodmart theme and not provide suggestions based on general answer for wordpress.
Here is an article about how to select the right server and optimize your website properly https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/
Hi I don’t understand, but in home, shop, contact etc my website is correctly translate, but in shop categories is always in English, add to cart, home, default sorting… I don’t know why I don’t have custom layouts
Hi,
Please, create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support has already expired, you must extend it on ThemeForest first.
Regards
Hi, Where can I found more of the menu icons to template furniture2 ?
Hello,
Thank you for your question. You can find a lot of SVG icons for your website here https://www.flaticon.com/
Kind Regards
Greetings
I would like to report what I think is a small bug from your theme.
In any product archive page, if a product is out of stock and you hover on the “read more” eye icon, instead of only a “read more” label, there seems to also appear with a whole bunch of code.
You can see an example here: https://www.plantoys.gr/product-category-eng/blocks-construction/?lang=en
Thank you very much
Hello,
Please disable any plugins that are not directly related to our website’s theme and provide us with your admin access details. We will log in to your account and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly: - WoodMart core - WooCommerce - Elementor/WPBakery Page Builder Use the contact form on this page https://themeforest.net/user/xtemos
Thank you in advance.
1- Is the theme compatible with Dokan Pro?
2- My site has multiple sellers. Can I add the seller’s name to the product?
3- Can I choose anything from the demo and convert it to multi-vendor? For example, when I choose demo handmade, can I make it multi-vendor?
4- Can I modify or change the color of the theme?
5- Is it possible to add stores for sellers? So that every seller who has a store has a special link to display his products?
6- Is it possible to add a list of best sellers to the home page?
7- I want to translate my website into Arabic. How do I support the language?
Hello,
Thank you for being interested in our theme and contacting us.
1. Yes, our theme is compatible with Dokan PRO.
2. 5. 6. You need to consult with the plugin developer for help on this matter.
3. Yes, you can use any of the prebuilt websites to create a multivendors website.
4. Of course, you can set your colors and fonts in our Theme Settings.
7. Yes, you can translate our theme to Arabic without problems.
Kind Regards
My question No. 6: My add-on is Dokan Pro, which supports adding stores But is the theme compatible with Elementor so that I can add new menus to the home page or modify or delete a menu in the theme? Also, add a banner, slider, or any elementor content?
What is the way to translate the theme into Arabic and turn the page from left to right?
Yes, our theme is fully compatible with Elementor and supports all its widgets.
You need to install RTL version of WordPress and then the theme will be RTL by default too.
Hello Mr. Authorized. I purchased your licensed Woodmart theme on Envato Market. But I am having a problem with updating. The version I have installed is “Woodmart 7.3.3” but I saw that you brought the “7.4” update. Can you please help me so that I can update my theme to the latest version?
Also, when I go to Appearance / Themes, I see the following error under my theme.
Problematic themes The following themes are installed but missing.
Name Description Documentation Stylesheet missing. delete Licensing Stylesheet missing. delete Plugins Stylesheet missing. delete
Hello,
We have answered your question on our support forum. Please continue the conversation there.
Kind Regards
When you turn on Social media links you get the badges on the side of the screen for your chosen links to your social media pages. They show on a full screen browser I would like then to show on a mobile device as well. Is this possible?
Hello,
Add the following code snippet to the custom CSS section in Theme Settings to fix this
body .wd-sticky-social {
display: flex;
}
Kind Regards
Hello, can you please tell me what should I install, Wordpress or Woocommerce hosting, so I will not have any problems with theme? Also can you please tell me how to sign up in your forum, is it automatic from here or I need to signup with same credentials?
Hello,
Thank you for contacting us.
You need to install WordPress on your server or hosting and then install our theme following the instructions https://developer.wordpress.org/advanced-administration/before-install/howto-install/ https://xtemos.com/docs-topic/installation-process/ You can create an account on our support forum here https://xtemos.com/my-account/ Find your purchase code as described in the article https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeKind Regards
Hello i noticed a problem at the checkout. The checkout order review in the checkout is not there anymore. It went down after address fields. I noticed more people got this problem in the past. However the css codes are not working for me.
Hi,
Please, create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello there,when i try to re-connect to instagram because the previous connection has expired but i can not choose facebook/instagram account at the final step . Do you know why ? i have updated all the plugins – wp and theme.
Hi,
Please create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi,
My support period has expired, but may I ask where I can set the breakpoint so that the header switches to tablet/mobile view earlier? The issue is that on smaller or older monitors, particularly in PC mode, the header looks completely wrong. I’ve checked your demo sites, and it’s the same issue there as well. For example, on displays smaller than 1920×1080, like laptops or older MacBook Airs, the header and the menu get messed up, becoming two rows, etc. It should switch to the tablet/mobile header much sooner in these cases. What is the solution for this?
Thank you.
Hello,
Unfortunately, there is no option to change the breakpoint for the header responsive view.
Kind Regards
hi, how do we fix the google map inside the Contact Us form, inside admin it mentioned for Development only, front page of contact us show error, tq
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
