12798 comments found.
Does this theme support Discord login? Or is there any way to do this?
Hi,
Unfortunately, there is no such option in our theme and WooCommerce by default. It may require additional code customization or an extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
Hlw … I am unable to install it says Link you followed has expired Al time… How to solve??
Hello,
It looks like a server limit issue. Here is an article with possible solutions https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/
Kind Regards
Dear Xtemos team! I hope this message finds you well. I have a question about Popup HTML Block translation. Furthermore, I have X-block, I translated it for 2 languages and in WPML > String Translation I changed shortcode number for translated language. For example, if popup English shorcode number is 728, translated version’s is 14796. So, I put this code.
The Georgian version is not working and only the English popup loads for any languages on the site, as I checked. I checked forum too, but I can’t fund any other details. Please check my screen, as well. https://ibb.co/6YWSMSMKind regards, Ambrosi
Hello,
Thank you for contacting us.
We need to check it on your website to help you with this. Could you please create a topic on our support forum and provide us with all the information? https://xtemos.com/forums/forum/woodmart-premium-template/
Thank you in advance.
Hi, I found a problem when using “Information Box” element then the elementor builder cannot update the button it show “server error 500” when remove it then it can update. Please check on this problem
Hello,
Try to add the following PHP code snippet to the child theme functions.php file to fix this.
add_filter('woodmart_show_infobox_svg_by_tag', '__return_false');
Kind Regards
Hi, after key in the problem still same https://prnt.sc/aUVhJ6GLNPM9
the problem is from box information element
Please, send us your admin access so we can check this on your end. https://themeforest.net/user/xtemos
Ok
Hello,
It looks like the `mb_strtolower` function is disabled on your server. Contact your hosting provider for help on this matter.
Kind Regards
Is it applicable for multivendor marketplace?
Hello,
Thank you for being interested in our theme and contacting us. Yes, our theme can be used for the marketplace of multivendors.
Kind Regards
Hello. I love your theme. I was using Nested Carousel. However, I discovered a flaw. There is no setting for the number of slides per page for the laptop view in the compatibility settings. Could you release a quick patch for this?
Hello,
You are using custom breakpoints in Elementor and our carousel settings don’t support them. It works with our build in breakpoints only.
Kind Regards
Wishlist is not opening and redirecting to the blog page.
Hi,
Please, create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support has already expired, you must extend it on ThemeForest first.
Regards
where to add homepages bottom area brands image under the blog?
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
An error occurred while updating WPBakery Page Builder: To receive automatic updates license activation is required. Please visit Settings to activate your WPBakery Page Builder. Got WPBakery Page Builder in theme?
You need to update the plugin via Dashboard -> WoodMart -> Plugins.
Hello, I imported a new prebuilt website from you, but it doesn’t show the slider. When i go to the plugin Slider Revolution it asks me to enter a license key. Do we need a seperate license to use this?
Hello,
WPBakery Page Builder and Revolution slider come bundled with our theme but they can’t be activated with our purchase code. Actually, you don’t need to do this. Only in case you want to get free premium support from its author, you can purchase it from Codecanyon. But it is not necessary since we will always provide you with the latest updates.
Kind Regards
Hello, the latest version of WordPress released 4 days ago drives some of the template urls crazy, probably due to some type of incompatibility, could you please review it? I have had to go back to the previous version of WordPress, it was the only way to get all the URLs on the website to work as they should.
Hello,
We tested our theme with the latest version of WordPress, and it works well. There were no issues detected.
Kind Regards
It’s not easy to find, have you checked all the urls of all the demos? The problem happens with certain URLs and depending on the page you enter from. Changing the theme also solves the problem. Obviously it is some type of incompatibility with the version of WordPress or with the incompatibility of Woodmart with some plugin that I have installed and you do not, I guess…
Please send us your admin access and URL where we can see the problem. Also, allow us to switch between themes and keep all plugins temporarily turned off. https://themeforest.net/user/xtemos
Hi Not sure it there is something wrong with the theme but when choosing a row wirth equal height on columns in WPBakey it doesnt become equal. I have three columns with three Information boxes and they are so unequal?
Hi,
Please create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Do you provide server setup and product setup services with full optimization just like you did in your demo? (For your woodmart theme)
Hello,
We regret to inform you that we are unable to offer server setup services at this time.
Thank you for your understanding.
Best regards,s
Your theme looks beautiful but takes too much time to learn to make it correctly showing, we have purchased but never used it to make a site live. we do not want the product to show add to cart, or buy now, but we wish to replace it as: Request a Quote, how to do that?
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
where to edit products Specification?
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
We found a problem, and we check this last one also on your demos available, with a safari version 14, some users have this issue: on desktop, clicking on cart or user icon, website make a overlay showing nothing, on mobile some users, always on safari, but someone also on chrome, if they click on mobile menu, menu doesn’t appear… Will it be solved on next release? Is this a problem you are already aware of? Thanks in advance…
Hello,
Unfortunately, Safari 14 browser lacks the support of gap property for Flexbox and inset property for absolute positioning. The following properties are important to reduce CSS file size and to avoid an excessive DOM size, improving page speed. Woodmart started to implement this property after it was first used in WordPress default themes and Elementor builder. Using older browsers may not support features provided by WordPress since it requires two latest versions of Safari browser which is Safari 16 and Safari 17 to work properly (https://make.wordpress.org/core/handbook/best-practices/browser-support/).
Kind Regards
Which hosting are you suggesting for woodmart theme with around 3000+ products? We tried litespeed server. But site become unstable with litespeed and even wprocket too and half things stopped working like breaking jquery, js and more. We want speed like your demo wesbite.
Hello,
It may depend on a lot of different factors. We usually recommend using Kinsta, Cloudways or Bluehost for WordPress projects.
Kind Regards
Can you please be specific and let me know which server have you used in your demo website? So, we can use the same to setup your Woodmart theme with our products. (Our main concern is speed). Please tell me about only woodmart theme and not provide suggestions based on general answer for wordpress.
Here is an article about how to select the right server and optimize your website properly https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/
Hi I don’t understand, but in home, shop, contact etc my website is correctly translate, but in shop categories is always in English, add to cart, home, default sorting… I don’t know why I don’t have custom layouts
Hi,
Please, create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support has already expired, you must extend it on ThemeForest first.
Regards
Hi, Where can I found more of the menu icons to template furniture2 ?
Hello,
Thank you for your question. You can find a lot of SVG icons for your website here https://www.flaticon.com/
Kind Regards
Greetings
I would like to report what I think is a small bug from your theme.
In any product archive page, if a product is out of stock and you hover on the “read more” eye icon, instead of only a “read more” label, there seems to also appear with a whole bunch of code.
You can see an example here: https://www.plantoys.gr/product-category-eng/blocks-construction/?lang=en
Thank you very much
Hello,
Please disable any plugins that are not directly related to our website’s theme and provide us with your admin access details. We will log in to your account and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly: - WoodMart core - WooCommerce - Elementor/WPBakery Page Builder Use the contact form on this page https://themeforest.net/user/xtemos
Thank you in advance.
1- Is the theme compatible with Dokan Pro?
2- My site has multiple sellers. Can I add the seller’s name to the product?
3- Can I choose anything from the demo and convert it to multi-vendor? For example, when I choose demo handmade, can I make it multi-vendor?
4- Can I modify or change the color of the theme?
5- Is it possible to add stores for sellers? So that every seller who has a store has a special link to display his products?
6- Is it possible to add a list of best sellers to the home page?
7- I want to translate my website into Arabic. How do I support the language?
Hello,
Thank you for being interested in our theme and contacting us.
1. Yes, our theme is compatible with Dokan PRO.
2. 5. 6. You need to consult with the plugin developer for help on this matter.
3. Yes, you can use any of the prebuilt websites to create a multivendors website.
4. Of course, you can set your colors and fonts in our Theme Settings.
7. Yes, you can translate our theme to Arabic without problems.
Kind Regards
My question No. 6: My add-on is Dokan Pro, which supports adding stores But is the theme compatible with Elementor so that I can add new menus to the home page or modify or delete a menu in the theme? Also, add a banner, slider, or any elementor content?
What is the way to translate the theme into Arabic and turn the page from left to right?
Yes, our theme is fully compatible with Elementor and supports all its widgets.
You need to install RTL version of WordPress and then the theme will be RTL by default too.
