Please, does the theme support whatsapp ordering, product inquiry and “Buy Now” included?

Hello,

Thank you so much for contacting us.

1. Regarding this feature, after purchasing our theme, we will help you customize it. Therefore, don’t hesitate and buy our theme now.

2. Does the theme support whatsapp ordering, product inquiry =>> Currently our theme does not support. And you need to install additional 3rd party plugins to use it.

If you have any questions please let us know.

Thanks!

Hello,

Thank you so much for contacting us.

Currently, our theme supports two ways to build a single product page: using the default settings of our theme and using Elementor Pro’s single product template.

With the default product page according to our theme, we offer various options to change the style and layout of a product page within our theme options (https://prnt.sc/JNNnGlBjQusZ). However, if you want to customize it further, you need to customize it in our theme’s code. With Elementor Pro’s single product template, you can customize the layout of the single product page more easily than the first method.

We have built several product templates for a single product page and included them in our theme package. However, to use this feature, you need to install and activate Elementor Pro on your website with a license.

If you purchase our theme, we will activate Elementor Pro for free under our license for the first year. From the second year onwards, you will have to pay a nominal fee of 20 USD per year (instead of the usual 65 USD/year) to keep Elementor Pro active on your website.

Thanks!

Hello,

Thank you so much for contacting us.

Please let us know which plugin you are talking about? About our theme, You only need to buy it once and use it for life. As well as being able to download the latest versions to use.

Thanks!

Plugin

Hello,

Did you mean Elementor Pro?

Elementor offers multi-domain operation per license, but to access this feature, our team incurs a significant annual licensing fee. As a result, we’re offering free activation for the first year only. From the second year onwards, a nominal fee of $20 per year (instead of the regular $65/year) will be required to maintain Elementor Pro active on your site.

After purchasing the theme please send us your site information. Our team will help you activate it.

Thanks!

Hello,

Thank you so much for contacting us.

Elementor offers multi-domain operation per license, but to access this feature, our team incurs a significant annual licensing fee. As a result, we’re offering free activation for the first year only. From the second year onwards, a nominal fee of $20 per year (instead of the regular $65/year) will be required to maintain Elementor Pro active on your site.

After purchasing the theme please send us your site information. Our team will help you activate it.

Thanks!

Hello,

Thank you so much for contacting us.

We haven’t checked this yet so we’re not sure. However, don’t worry, if there are any issues during use, we will support you. So don’t hesitate and buy our theme soon.

Thanks!

Hello,

Thank you so much for contacting us.

We have checked and our team replied your ticket. Please check…

Thanks!

Hello,

Thank you so much for contacting us.

We have just updated the latest version. Please follow and download the latest version to use.

Thanks!

Hello,

Thank you so much for contacting us.

We still update it regularly. We are planning to update the latest version next week. Please follow…

Thanks!

Hello,

Thank you so much for contacting us.

Please submit a ticket via this link: https://support.wpthemego.com/ and give us all info about your site (cpanel, ssh, account admin…). Our team will check and help you there.

Thanks!

I added a search and cart widget to Sidebar Left Product widget area but don’t show widgets, just Smart filter widgets: Filter Categories, Filter by price, brand filter.

May I do something wrong?

Hello,

Thank you so much for contacting us.

We have checked and our team replied to your ticket. Please check and follow…

Thanks!

also I can not edit the /book_author pages change text of font color, or edit side bar widgets. Its like blog post pages but no way to edit. and make fit better with page

Dear sir,

Thank you very much for contacting us and we are so sorry for not replying to you soon. We have just come back from the Lunar New Year holiday

With this problem, please create a new ticket on our help center. Our technical supporter will check and help you.

Best regards

Dear sir,

Thank you very much for purchasing our theme.

Could you provide us your site info including admin account via our help center? Our technical supporter will check and give you an answer

Best regards

Hello,

We are so sorry for replying to you late. Our supporter has just replied to you in the ticket. Please check it again and give me new info there.

Best regards

I created a ticket and I’m waiting for the solution

When I installed the theme for the first time, I found that with all the theme plugins the site loads very slowly, the mobile version is not complete and the performance is below 30% in PageSpeed ​​Insides. Is there an optimization code for this theme as this is the worst theme I have ever bought, and the Mobile version is not working.

Hello,

We are so sorry for not replying to you soon. We have just come back from the weekend.

Our supporter checked and is following you there. So, please follow it to continue to get our support service

Best regards

Hello, We checked our demo and haven’t got clear about your requirements. Could you provide us some screenshot? Best regards

Hello,

Thank you so much for contacting us.

We just checked again and the mobile is still working normally.

If you need help please a ticket via this link: https://www.smartaddons.com/member-area/submit-a-ticket/submit-ticket and give us all info about your site (cpanel, ssh, account admin…). Our team will check and help you there.

Thanks!

Hello,

Thank you so much for contacting us.

Dokan includes 2 versions: free and paid, and it is not included in our package. You can download and install the free version at wordpress.org to experience.

Thanks!

Hello,

Thank you so much for contacting us.

Do you want to disable popup Singin https://prnt.sc/xwX9Xc1JEwfg. Currently, there is no on/off option for this popup. Do you want when clicking on the icon the user will link to the my account page? https://prnt.sc/03aUF653oYst. ==> You need to change sw top widget with icon box then set icon and text and add My account link.

You can submit a ticket via this link: https://support.wpthemego.com/ and give us all info about your site (ssh, account admin…). Our team will check and help you.

Thanks!

Hello,

Thank you so much for contacting us.

Please submit a ticket via this link: https://support.wpthemego.com and give us all info about your site (cpanel, ssh, account admin). Our developer will check and help you there.

Thanks!

Hello,

We replied your ticket within 24 hours. Please check again

Thanks!

Vous avez un message non répondu pouvez-vous répondre svp

Hello,

We replied your ticket. Please check

Thanks!