Discussion on Native - Stylish Multi-Purpose Creative WP Theme

Discussion on Native - Stylish Multi-Purpose Creative WP Theme

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1732 comments found.

Hi, I have changed my web hoster and I would like to start from zero with this template, but for some reason my licence does not work anymore. How come?

Hello Lorea!

You need to deactivate it on the old hosting. If you no longer have access to the admin panel on the old hosting, then send me the purchase code here, and I will assist you with deactivation.

Best regards,
DFD Support Team

Hi I contact you because a have a problem with your theme and I don’t know how to solve it. My client has a website with dfd native theme, and the dashboard is broken with no possibility of edit content or create new one. I have downloaded the last versión of your theme and try to solve the problem in local server but it’s imposible to install your theme. I can’t install DFD Theme Extensions>

“The package could not be installed. The package contains no files. Plugin update failed.”

As I have no support because the lincense was purchased 4 years ago, I have tried to find something in your documentation, in opened tickets and in your forum with the same issue, what have lead me to contradictory informations. https://theeventscalendar.com/support/forums/topic/license-key-and-localhost/ Here you say thats there is no impact in the installation with no registration in local, but I can’t do it.

Do I have to buy a new license to solve this? is there any way to download the “dfd theme extensions” and install them?

I would be very grateful with your help. thanks in advance

Hello!

Unfortunately, the theme cannot be activated without the purchase code.

You mentioned that your client’s backend is not working. Could you please create a request with their client purchase code here and clarify the WP and FTP access details?

We will try to assist you in resolving the issue.

Best regards,
DFD Support Team

Hi, thanks for your quick answer. I’m trying accessing to the link that you provide with my purchase code but it doesn’t work. No error message, I enter the code and the page only reloads and thats all.

If you can’t make the request through that link, you can also create a message using the Envato contact form.

Please, I need a quick response from you, my purchase code doesn’t work and I can’t install the theme plugins. I don’t have a website and I need to resolve it quickly. I’ve already made a ticket.

Hello friend, I managed to use the purchase code, thank you. However, your email did not reach here. Now I have another problem, DEMO IMPORTER doesn’t work :(

Memory limit OK 512 Upload max file size OK 512 Post max size OK 516 Time limit OK 120 Max input vars OK 3000 PHP version OK 8.3.6

I recommend using PHP versions no higher than 8.1. Please create a new request here, and I will check everything.

Can I get this theme after purchasing the service of the current page: https://nativewptheme.net/thirty-seven. What I mean is, can you give me the materials of this website together? I like the animation effect on the homepage. Then I’m a beginner in WordPress and I’m not very good at setting up websites, so I want to have a website similar to this one so I can directly modify the content on it. Thanks.

Does it support Chinese? I’m a little worried that I won’t be able to read English during the installation and website building process.

Let me confirm with you again: I like the animation effect on the homepage of this theme (https://nativewptheme.net/thirty-seven/), that is, the animation with a circular circle and movement. After I purchased the service, Can I get this animation effect? I want to add this anime effect to my website, it looks really beautiful. Thanks

The theme itself is not translated into Chinese.

WordPress supports the Chinese language.

You will receive this animation – it is created using the Slider Revolution plugin, which is also included with the theme.

Hello,

I have purchased both Ronneby (Item Purchase Code: ...... 9eac-dc99a53ead74) and Native (Item Purchase Code: .....-d0d23ae70d78) from you. Ronneby works perfectly, but I’m experiencing issues with Native.

In Native, I am unable to install demos. I contacted customer service (Ellen was her name), but they were unable to resolve it. She advised me to contact my hosting provider, but they couldn’t resolve the issue either.

Ellen wrote:

“If you want to switch from Native to Ronneby, you will need to request a refund for Native on https://themeforest.net/ and purchase another license for the Ronneby theme.”

I would like you to remove Native and replace it with Ronneby so I can build my website.

Thank you.

Hello Emilaz!

To request a refund, you need to follow this link: https://themeforest.net/refund_requests/new

Best regards,
DFD Support Team

Good morning, After the last WordPress update the site has stopped working. This has happened in the past with a current update. When you try to access a section of the website, the site is redirected to “NOTHING WAS FOUND. Perhaps searching, or one of the links below, can help.” Could you help me with this?

Hello Seoandroll!

Could you please get in touch with us via ticket here and clarify the WP and FTP access details?

Best regards,
DFD Support Team

I have a problem with the revolution slider 6. It deactivates automatically from WordPress and It does not work properly with the theme.

is there any bug that you have noticed?

Hello WebGreco!

No errors have been noticed in the slider’s operation. Could you please get in touch with us via ticket here and clarify the WP and FTP access details?

Best regards,
DFD Support Team

I have several purchases of Native theme. How can I tell which purchase code goes with which site? Thanks!!

Hello Dave!

Could you please get in touch with us via ticket here and clarify the purchase codes? I will check all the codes and let you know which code is associated with which site.

Best regards,
DFD Support Team

I hope this message finds you well. I am currently encountering an issue with my website’s theme and I could use some guidance.

Im facing the following error message: “DFD Theme Extensions is enabled but not effective. It requires DFD Native theme in order to work.” Consequently, my website is displaying peculiar coding instead of its intended design.

To resolve this issue, I am considering purchasing the required plugin/theme. However, I would appreciate your expertise in confirming whether this course of action will indeed address the problem and restore the proper functionality and design to my website.

Your assistance in resolving this matter would be greatly appreciated.

Thank you for your time and support.

Hello Graphicsdesign!

To resolve this issue, you need to activate the theme using the purchase code in the ‘Native’ tab.

Best regards,
DFD Support Team

Hello, I am trying to install your Native theme and activate the license but it gives me an error. Also I am trying to update the DFD Theme Extensions but it can’t connect and tells me the file is missing from the package.

Hello Gardar!

Could you please get in touch with us via ticket here and clarify the WP access details and purchase code?

Best regards,
DFD Support Team

Hi I cant update Slider Revolution or WPBakery?

Could you please get in touch with us via ticket here and clarify the WP and FTP access details?

We will check everything and provide a full description.

Hi, I have submitted a ticket on your support

Replied in the email.

Je vous ai envoyé un mail tout à l’heure, j’ai compris le problème, je dois respecter les prérequis (la mémoire, le PHP etc…)

Hello DSLnetwork!

Could you please get in touch with us via ticket here and clarify the WP access details?

Best regards,
DFD Support Team

Hi guys, I had quite long time ago an issue with my contact form and you did help me to solve it but now I got it again and really don’t remember what was cousing this. If you see on this image – https://prnt.sc/ON7DAXngvrR7 the mail-tags I can use in the form are missing. Therefore (probably) if I test the form I receive the message but with the tags in the text field and not the text, name, email etc. that been entered – like this – https://prnt.sc/DSTmc69rnboD Guys I will appreciate it if you gust give me a hint where was the problem. Thanks in advance.

Hello IvoZhivkov!

Could you please get in touch with us via ticket here and clarify the WP and FTP access details?

Best regards,
DFD Support Team

Dear Team, Is there a chance to change the Twitter social network Icon to X and add new TikTok to the list?

Hello Subswiss!

The Twitter icon has already been changed to ‘X’ in the latest theme version. The addition of TikTok is already on the wishlist and will be included soon.

Best regards,
DFD Support Team

Thank you. That is good news.

Is there an option to a navigation menu anywhere on a page horizontally? Something like menu widget but horizontally?

Another thing, switching Footer variants to “WPBakey Page” will hide “Footer logotype, Social icons, Footer menu”, Is there a way to keep them? This question is related to the first question, especially about the footer menu.

I appreciate your help in advance

There is no widget to display the menu anywhere on the page. When switching the footer style to WPBakery Page Builder, it does replace the standard footer. You can customize the last row as you wish and visually achieve what you want.

If you create a ticket here and provide more details, perhaps with some screenshots, I will be able to assist you better.

Best regards,
DFD Support Team

Hello, i like to change header image but i click customize and i click on header builder. However, there is no option inside. there is nothing writing inside or there is no anything to click on. Can you help me how can i change your default images.

Hello!

Could you please get in touch with us via ticket here and clarify the WP access details?

Best regards,
DFD Support Team

Hello, I am using DFD Native theme. the website is like more than 10 years active. a couple of days ago we update wordpress which has not been updated like 7 years and after that we face with some problems. Admin dashboard in wordpress not working properly and in our website some of photos not loading. some of people said that it might be because of theme. The problem is dont know product code or mail etc. our website www.betavakum.com.tr DFD Native version looks 1.1.9 could you help me?

Hello Mesutm!

The theme is designed to be activated using the purchase code from the Themeforest website. You can find the purchase code in your account (https://prnt.sc/dTFGHjJlCVdj).

Best regards,
DFD Support Team

Dear all, my client asked us to change her theme to something else and now we would like to use her theme for another client, so I need to Deactivate the theme until she informs us about the new theme she likes.

Please deactivate your theme on this domain: janus-nieruchomosci.pl

Then I will install it on this domain: aspiyan.pl

Many thanks for considering my request.

Best regards

Hello WebFalcon-pl!

I see that the Native theme is activated on the https://janus-nieruchomosci.pl/ website. You can do this yourself by logging into the Native page as indicated in the screenshot https://prnt.sc/WHb8-1u518iI. Otherwise, as long as our theme is activated, I cannot deactivate it.

Best regards,
DFD Support Team

After latest update the dfd plugin is deactivated due to a update required, but when i try it says it cant update due to missing package. Can you please help

Hello Youngbob!

Yes, of course.

Could you please get in touch with us via ticket here and clarify the WP and FTP access details?

Best regards,
DFD Support Team

Ok, just did that.

Already responded via email.

Hello, because of some data has been lost, we would like to deactivate our old website and reactivate the new one – the theme of course. How can we deactivate the theme to use it on the new website. Thanks!

Hello Qvantus!

Could you please get in touch with us via ticket here and clarify the WP access details?

Best regards,
DFD Support Team

Hi there, I don’t know how no one asked about this in 7 years, anyway: is there any possibility you’ll add navigation arrows for Woocommerce Products Carousel? We got just pagination to let users that it’s a carousel but, if you have a lot o products, you have to many lines and lines of dots/squares which are really unusable. Many thanks

Hello!

Could you please get in touch with us via ticket here and clarify the WP access details?

Please provide a specific link to the page, as well as the block you are referring to.

Best regards,
DFD Support Team

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