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Hello, I would like to purchase your theme, TripGo-Tour-Booking, which is truly beautiful, but I need some essential information: – Is it possible to manage the tour calendar individually, tour by tour? For instance, there are tours that should only be conducted on Tuesdays, and other days should not be available. – Is it possible to add custom fields to the booking registration form? – Are the tours managed as WooCommerce products or as custom post types? – When someone books a tour, do the standard WooCommerce emails get sent, or are there emails with all the details of the booked tour?
Thank you for your availability.
Hello,
First of all, thank you for your interest 
.
- Yes, the tour calendar will be manage tour by tour.
- Excuse me, I’m not sure the booking registration form you referred to. Could you clarify about it?
- The tours are managed as custom post type and independent with WooCommerce.
- When someone books a tour, the email from the plugin option will be send with the details you can check in here: https://docs.goodlayers.com/configuring-an-email-message/ .
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where can i change the font size for text, e.g. for “Popular Destinations” It is too small.
Thanks
Hello,
Please change it in the title page builder item and check it again.
Screenshot: https://imgur.com/oxqrbYB .
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Hi, presale questions:
1. Do you have a backend calendar where I can reduce quantity on certain dates and block out certain dates completely?
2. Can I add more than one adventure type? For example, can I add Caving, Safari & Wildlife, Tree top canopy tours, River rafting, Hiking Trails, Cycling?
3. Do you have a staff login seperate from the admen login? So a separate login to allow the booking staff to login and manage and see bookings?
4. Do you have real time booking calendar on the fontend of the website? So that customers can see in realtime on the website how many spaces are left? And also to see if a certain trip is sold out on that date?
5. Do you have a backend demo?
6. Can clients purchase a gift certificate for a certain adventure for a specific date for themselves or a friend?
Thank you
Hello,
First of all, thank you for your interest
1. Yes, you can do it but it will done in each tour. We don’t have the global calendar to block all the tours in the same place.
2. It requires customization to achieve it.
3. No, everyone will be login in the same place.
4. No, we don’t.
5. Unfortunately, we don’t provide backend demo. You can check more how it work on:
- https://www.youtube.com/playlist?list=PLNIFTA4Bjp3stwYxIB6Aokpr9bfRQYO73 . - https://www.youtube.com/playlist?list=PLNIFTA4Bjp3u6SAaOHJIGgh-jXP8ZzmTO . - https://www.youtube.com/playlist?list=PLNIFTA4Bjp3u3uXUcMZhxfoNe66HEshhl .
6. You can create it with woocommerce as a product and sell them on your website.
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Hello GoodLayers team,
Do you have plans to include deposit support for WooCommerce? Additionally, I’ve noticed that plugins for transaction fees for selected payment methods in WooCommerce, such as “Pay for Payment for WooCommerce” by Karolína Vyskočilová, do not work with your WooCommerce checkout. It only functions with the standard checkout. Can you recommend a plugin that will work for transaction fees, or provide guidance on how to make it compatible with your checkout system?
Thank you.
Hello,
The deposit feature for Woocommerce is not possible because the price structure isn’t supported that.
Regarding your question with transaction fees, I’ve checked it carefully and I’m sorry but it is customization. We don’t provide customization, so your request is beyond our support policy. Please hire a freelancer to do it for you.
Support Policy: https://themeforest.net/page/item_support_policy#whats-not-included-item-support .
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Hello. You have a great theme, but I have questions.
1. Does this theme have an offline booking option?
2. Can I receive notifications about booking via WhatsApp?
3. Can I get different booking notifications on different emails or WhatsApp numbers?
4. Is it possible to integrate Contact Form 7 when booking and put WhatsApp as notifications? There are plugins to integrate Contact Form 7 and WhatsApp.
5. Does your theme work with the Polylang plugin?
Hello,
First of all, thank you for your interest
1. Yes, there’s an option to set booking via email if you don’t need the customer to pay when booking.
2. Unfortunately, we don’t support it, sorry.
3. You can get notifications on different emails but not WhatsApp.
4. You can change the booking form to the Contact Form 7 as you wish. For the Contact Form 7 and WhatsApp, it’s beyond our support scope, please note it.
5. Yes, our theme working fine with Polylang plugin.
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Is it possible to make xml api integration?
Hi,
It’s not possible with api unfortunately.
Thanks for your interest by the way
Hi Is possible filter all event with from-to date ?
Hello,
Unfortunately, we don’t have that feature, sorry.
By the way, thank you for your interest.
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Hi
Presale Question Does this theme meet my requirements?
I have identical rooms Total 42 rooms.
2 Dormitory Rooms – 8 persons can accomodate in 1 room 26 Deluxe Rooms – 2 person can accomodate in each room 14 Executive Rooms – 2 person can accomodate in each room
Extra one Bed in 40 rooms can be accommodated at extra cost total 42 rooms
1. please check my requirement – https://snipboard.io/7osnym.jpg
2. Instead of Room-based Pricing.. Is there Person-based Pricing..? 3. in 1 Dormitory room, 8 people can be accommodated. So if 6 People Book a Dormitory room. Still, there is room for 2 more Guests.
Now can I show Guests that there is space for 2 more Guests in the Dormitory room and let them book..?
4. Instead of Room-based Pricing.. Is there Person-based Pricing..?. 5. also is this theme available in normal white mode instead of dark. 6. Does this theme have an availability calendar..? If some rooms are booked does it show in the calender that in those days rooms are not available..?
Hello,
1. We can create individual room post for each room type.
Like Dormitory Rooms: https://traveltour.tienloc.net/room/dormitory-rooms/ , the other room type will be working like that too.
The limited is we can’t set the limit to the extra one bed, if you have total 42 rooms, but you only able to provide extra bed to 40 rooms, so you will need to check the extra bed manually and inform the customers before accepting their booking.
2. 4. We don’t have person-based pricing, sorry.
3. The room type doesn’t support it. The seat number available only available in the tour type, please note about it. Example: https://demo.goodlayers.com/traveltour/tour/china-suzhou-and-zhouzhuang-water-village/ .
5. We don’t support the light/night mode.
6. We don’t have that feature, sorry.
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Presale Question: >> Is partial payment possible? Suppose I have a tour package, and I want to allow the customer to only pay partially (advance payment) to book the tour, is it possible?
Hello,
First of all, thank you for your interest
Yes, we’re supported the deposit feature.
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Is this possible with WooCommerce Payments/Custom Payment Gateway? & is this a free feature already integrated in the theme or do we have to pay for customisation service to get this feature?
Hello,
1. The deposit feature is free when using the payment method come from the tour master plugin.
2. The deposit feature not available in the WooCommerce Payment.
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Hello presale question: my website is offering multi services like tour packages, river cruises and day tours So I would like to create primary category under those services to be Mysite.com/tour-packages/ Mysite.com/cruises/ Mysite.com/day-tours/
I have noticed that you have a fixed category for all your tours (tour)
- First Question Do you have the option that allow me to create multi categories under the tour features and add to each one of them tour list to be
Mysite.com/tour-packages/7-day-london-tour-package Mysite.com/river-cruises/5-day-cruises Mysite.com/day-tours/full-day-london-sightseeing-tour
And each page have the functionality of tour list like itinerary, inclusion, tour details, map .. etc
Like i need more than one folder like (tour)
- Second question Can I create the tour list also as a third level and not only to be created inside the first level to be
Mysite.com/tour-packages/7-days-packages/7-day-london-tour-package
Thanks for the reply
Hello,
Can you please submit a ticket to our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here: http://support.goodlayers.com/purchasecode.png)
Thank you very much!
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Hi Goodlayers team, I am trying to speed up the mobile view of single blog posts. But, it is difficult for a few long posts. Thus, I think of “Mobile Content Read More” as in the settings of “Single Tour” feature, which is not available for single posts now. Hopefully, in the next update, this feature “Mobile Content Read More” for single blog posts, (if possilble for categories as well). Thank you!
At the moment, may I ask which file in the “tour master plugin” controls “Mobile Content Read More”? I will try to customize it for blog posts while waiting for the next update. Thank you so much!!
Best wishes to Goodlayers team!
Hi,
There’re no plan for this yet.
BTW, the mobile content read more script could be found at
tourmaster/tour/single/tour.php and tourmaster/tour/tourmaster-tour.js file
(try searching for tourmaster-single-tour-read-more-wrap class)
guys, WPML not fully supporting. check demos! there is no demos where wpml used. yes it’s supporting it and works but not good . no styling for WPML language switcher . Support will say you must style it yourself…. such a amazing theme…
Hello,
Please send an email to: support.loc@goodlayers.com with your email and we will check it again.
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Latest update not possible to update plugins:
Downloading update from goodlayers.com…
Unpacking the update…
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Wonderful job, amazing theme, especially the Tour Master Plugin.
When using guest account, is it possible for the client to leave a review of the tour?
There is the possibility of guest users paying via email links (pay deposit, then pay remainder a few days before tour) but I can’t figure out if there is a way for them to leave a review?
Hello,
It’s not possible to leave a review when using guest account, sorry.
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Is this something that you could include on an update or even better, as customisation?
Currently, we only open this for the paid account to leave the review. We didn’t design the review system for guest account unfortunately. This will require too much customization for us :/
I suggest you to hire a coder to do this in this case if needed.
In Travel Tour – Camper Theme Demo:- I Have done some chances but its not showing me in my live website If i open in pvt tab or another cab..
But If i open in login tab then its showing me all the chances that i have done.
Can any one help me what’s wrong in my website
Hello,
If you have any cache plugins, please deactivate them and check it again.
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I have tried to display the blog with each ABSOLUTE_URL but it cannot work. How can this feature work? If not have now, it is so appreciate when the team of Goodlayers adds this one in the next update. Thank you so much!
[gdlr_core_blog num-fetch=”3” blog-style=”blog-widget” ABSOLUTE_URL=”example-url-post1,exmaple-url-post2” thumbnail-size=”thumbnail” ]
Thank you so much!
Hello,
Thank you for the suggestion.
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I dont know if i did something wrong or not but after creating new menu, mobile menu toggle is always active on the right of the main menu in every resulation.
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hello, is it possible to create private tours with this theme?
Hello,
We don’t have an option to create private tours. You will need to use the membership plugin to do it.
Thank you for your interest
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Hi
I loved this theme.. is it possible to use this theme for a City hotel..?
https://demo.goodlayers.com/traveltour/homepage-2/Hello,
You can check the hotel demo here: https://demo.goodlayers.com/traveltour/homepages/camper/ and https://demo.goodlayers.com/traveltour/homepages/main5/ .
Thank you for your interest
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Hi this is my requriment. Can this theme able to fullfill my requriment.? kindly clear my doubt.
screenshot – https://snipboard.io/GuV5t0.jpg
and can you install and set theme on my behalf for extra cost..?
Hello,
We can create individual room post for each room type.
Like Dormitory Rooms: https://traveltour.tienloc.net/room/dormitory-rooms/ , the other room type will be working like that too.
The limited is we can’t set the limit to the extra one bed, if you have total 42 rooms, but you only able to provide extra bed to 40 rooms, so you will need to check the extra bed manually and inform the customers before accepting their booking.
Sure, we can install and set theme on your behalf for extra cost. Please contact to us at: https://goodlayers.com/customization-service/ .
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Hi thank you
i stil have few more doubts.
In 1 Dormitory room, 8 people can be accommodated. So if 6 People Book a Dormitory room. Still, there is room for 2 more Guests.
Now is it possible to show Guests that there is space for 2 more Guests in the Dormitory room.
2. Instead of Room-based Pricing.. Is there Person-based Pricing..?
3. If a room capacity is 2, and the guest wants to book room for 12 people. How can I let him know.. that they need to choose additional rooms.. is there any notification or popup to show the guest that he needs to choose additional rooms for 12 people..?
Hi thank you
i stil have few more doubts.
In 1 Dormitory room, 8 people can be accommodated. So if 6 People Book a Dormitory room. Still, there is room for 2 more Guests.
Now is it possible to show Guests that there is space for 2 more Guests in the Dormitory room.
2. Instead of Room-based Pricing.. Is there Person-based Pricing..?
3. If a room capacity is 2, and the guest wants to book room for 12 people. How can I let him know.. that they need to choose additional rooms.. is there any notification or popup to show the guest that he needs to choose additional rooms for 12 people..? 4. Can rooms be chosen automatically based on the Number of Guests? for example. If a room capacity is 2. and the guest wants to book for 6 people,
automatically 3 rooms has to be selected.. is it possible to to set this in this theme..?
Hello,
1. Yes, it will show 2 seats available for 2 guests in the Dormitory room. The seat available only available in the tour type, please note about it. Example: https://demo.goodlayers.com/traveltour/tour/china-suzhou-and-zhouzhuang-water-village/ .
2. We don’t have person-based pricing, sorry.
3. We don’t have that feature; you will need add that information in the tour description instead.
4. We don’t have that feature, sorry.
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Good evening, I am using TravelTourVersion: 5.1.3.
I would like to edit this specific page: https://luxesailing.com.au/sailing-tours/ In particular, under each tour, I want to add a “Book Now” button where I am pointing with the arrow. I tried to find the spot where to insert it, but I couldn’t find anything. Can you help me? https://tinyurl.com/2dhjgwjkHello,
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Also, I don’t see purchase label in your username so if you not purchase it yet, please purchase it first before you can submit your ticket in our support system.
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