Discussion on TheGem - Creative Multi-Purpose & WooCommerce WordPress Theme

Discussion on TheGem - Creative Multi-Purpose & WooCommerce WordPress Theme

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In one of the showcased sites is “Theme Selection” store – it includes digital downloads, subscriptions, bundles, etc. I want to create something similar, but cannot find anywhere how this can be created (existing plugins, theme options…) or if there is a demo for digital shops/downloads? Also, is the theme compatible with easy digital downloads?

Hi, thank you, we have replied on your email request, kindly check.

Another pre-sale question please – would it be possible to also have frontend user submissions (for posts, links or files for example)?, and does it have by default members to login/signup and see their dashboard for all submitted posts or files?

Hi, yes, edd includes additional addons for this, kindly check our email reply.

The best support team and service I have ever seen. I am grateful.

Don’t think twice when buying this theme, buy it directly. Service and support are excellent

Extra thanks to @Michael.

Thank you very much!

TheGem Theme Elements (for Elementor) don’t work witn Elementor ver. 3.21.3 and Elementor Pro ver. 3.21.1

Hi, please use our contact form at https://themeforest.net/user/codexthemes and provide your purchase code and your URL, we will check your configuration, thank you.

Hello!

I have a problem with one of my TheGem themes. Unfortunately, after several years the license stopped working. It was noticed after an attempt to update theme. The message says: The purchase code you have entered is not valid. TheGem has not been activated.​

Please help.

Hi, kindly use our contact form at https://themeforest.net/user/codexthemes and provide your purchase code and your URL, thank you.

Hi, I’ve added a blockquote using the Gutenberg editor in one of my posts. When I view the post, the quoted text already has styling applied, including a grey background and a blue icon at the bottom right. Where and how can I change this? I’ve checked in Theme Options -> TheGem Posttypes -> Testimonials, but it doesn’t relate to the blockquote. I want to change the font, background, and icon color.

Hi, kindly use our contact form at https://themeforest.net/user/codexthemes and provide your purchase code and your URL, thank you.

Hello, I saw currency switcher in the menu and followed tutorials to install wpml plugin, added other currencies, key from maxmind etc. But the currency switcher in the menu doesn’t do anything? The prices and currencies don’t change on the website…

I tried adding a widget to different areas in Woocommerce settings > Multilingual & Multicultural > in “Widget Currency Switcher”, but didn’t see it appear either… How could I make it work? Or which plugin would you recommend to switch currency on the whole website and each product? Thank you.

Hi, kindly check this documentation https://docs.codex-themes.com/article/204-header-specific-elements#Currency-Switcher-hhaiL In case of any further questions please contact us directly via our contact form at https://themeforest.net/user/codexthemes and provide your purchase code, thank you.

Hello,

WordPress WPBakery Page Builder Plugin <= 7.5 is vulnerable to Cross Site Scripting (XSS) https://snipboard.io/oXhBAj.jpg Currently, there are no updates availabe for the WPBakery Page Builder https://snipboard.io/3JLUu4.jpg

Please advise how to update it to 7.5 version.

Thank you, Olga

Hi, kindly contact us via our contact form at https://themeforest.net/user/codexthemes and provide your purchase code, thank you.

I’m getting a security alert on TheGem Theme Elements (for WPBakery) 5.9.5.2 in Manage WP. Are you still supporting this plugin?

Hi, Are you sure the alert is coming from TheGem elements? The plugin is an essential part of TheGem theme and there are no known security issues with the plugin. Kindly share your purchase code and your URL via our contact form at https://themeforest.net/user/codexthemes, we will check your configuration. Thank you.

I bought the WPbakery version back in 2017 and it’s saying my purchase code is not valid? I tried filling a support ticket and its says the same thing. Please help

Replied per mail.

Has anybody had the Product Short Description field now showing up in the Title Excerpt field at the top of a product? Just started doing this today. Only solution that works right now is building a new title using the template builder.

Using WP Bakery. Theme The GEM.

Hi, kindly contact us via our contact form at https://themeforest.net/user/codexthemes and provide your purchase code, thank you.

Hey guys, i alredy have 3 licences with you, do you have a promo code in order to buy another one? Thank you

Hi, kindly contact us via our contact form at https://themeforest.net/user/codexthemes , thank you.

I can’t edit pages, any pages. when I deactivate the plugin: TheGem Theme Elements (for WPBakery) I can go into the backend and edit but without the full features.

I don’t have support, any suggestions in the documentation?

Please can you help me

Thegem get bug with tutor LMS

i bought 10 licenses here but why you still ask for expired support fee while your theme having bug

Hi, kindly contact us via our contact form at https://themeforest.net/user/codexthemes and provide your URL and your purchase code, thank you.

Hey there! I noticed your Theme TheGem , and I must say, it’s an impressive and versatile WordPress theme. I was wondering, does TheGem seamlessly integrate with popular social media platforms, allowing users to easily connect and share their content?

Also, speaking of enhancing user experiences, have you ever come across a WordPress plugin called Youzify? It’s a fantastic plugin that offers an array of features like user profiles, social media integration, and community building tools. It’s designed to take WordPress websites to the next level by creating a vibrant and engaging online community. What are your thoughts on incorporating such a plugin into TheGem theme? Do you think it would complement its already impressive functionalities and further enhance the user experience?

I’m genuinely interested in your perspective, and I’m always on the lookout for ways to improve my WordPress website. So, any insight you can provide regarding the integration of Youzify or any other plugins that could enhance the theme would be greatly appreciated.

Looking forward to hearing your thoughts!

How to override dashboard theme styling? trying to change Woocommerce addition tabs background to just white instead of the current custom transparent image.

.mce-content-body.page_title_content { background: url(../images/transparent-pattern.png) repeat 0 0; }

to be changed to background: white.

Hi, kindly resubmit this at codexthemes.ticksy.com and provide link to your website, thank you.

In my project each page is jumping when loading. Page animations and transitions – is that possible?

Hi, kindly contact us via our contact form at https://themeforest.net/user/codexthemes and provide your purchase code and your URL, thank you.

REmove the Gembar on top and put a coiuntdown timer. Add a FAQ to page

Hi, we have received your ticket 3624765 and will reply asap.

Hi – we bought the theme over a year ago and have built a ecommerce site using the theme. We are finding that the site takes a long time to load and moving from page to page.There are not many products on the site at the moment – it is still growing. Please any idea why the site is so slow? or how we can quicken up the theme? Thanks

Hi, kindly use one-click optimization feature and follow this documentation https://docs.codex-themes.com/category/279-performance-optimizations . For any further questions please contact us directly via our contact form at https://themeforest.net/user/codexthemes

Hi! I want to know how to deactivate gem theme registration for a website I no longer use. I want to use the theme for a fresh website.

Hello,

I’m pleased to inform you that my initial issue has been resolved. However, I have encountered another query regarding the ‘Fullscreen Scrolling’ feature. While it functions smoothly on desktop devices, I’ve noticed that the full screen scrolling is not operational on mobile devices. Specifically, the navigation dots are missing in the mobile view.

I would greatly appreciate your guidance on how to configure Fullscreen Scrolling to function effectively on mobile devices like desktop.

Thank you in advance for your assistance.

I have found the setting, Thanks.

Hi, thank you for letting us know.

Feature request:

To avoid confusion, please could you put a button that says “Save Changes” at the top and bottom of the theme options page (to avoid scrolling) instead of the Floppy Disk icon?

Hi, thank you for your suggestion, we will definitely discuss this in team.

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