Thank you for choosing Porto!

Please open a new ticket on our helpdesk at https://portotheme.com to helpdesk to ensure we can best assist you with any issues you may have.

This allows our team to gather any necessary details and provide you with a quicker resolution.

Have a nice day!

Best regards,

Thank you for reaching out.

I am pleased to inform you that the current theme works well with Magento 2.4.7. We’re testing our theme with PHP 8.3 compatibility. We hope it will be finished soon next month. If you encounter any issues or need assistance with the update, please feel free to contact us.

Best regards,

Sorry, I have looked at the top. It is version 4.08 now.. Sorry for the misunderstanding.

Sorry, I have looked at the top. It is version 4.08 now.. Sorry for the misunderstanding.

Thanks for using Porto,

If you have any further theme questions, our dedicated support team is happy to help. For the most efficient assistance, please open a new ticket on our helpdesk at https://portotheme.com. This allows us to track your inquiry and provide a quicker resolution.

We’re committed to supporting your business success with your Porto theme.

Best Regards,

Thank you for your pre-sale question!

Unfortunately, it is not possible to switch from the WordPress Porto Theme to the Magento Porto Theme because Magento and WordPress are two different frameworks with distinct architectures. As a result, visual settings and configurations from one cannot be directly copied or transferred to the other. Each platform requires themes that are specifically built to work within its unique environment. If you have any further questions or need additional assistance, please feel free to ask.

Best regards,

So for future reference. To fix the mageplaza/core problem, I installed mageplaza/smtp from composer and removed the app/code/magePlaza/Core code that the theme files puts there.

Thanks for sharing your solution.

For future reference, it's good to know that installing mageplaza/smtp from Composer and removing the app/code/Mageplaza/Core code added by the theme can resolve the issue.

If you encounter any other problems or need further assistance, feel free to reach out to our support team.

Best regards,

Thank you for reaching out.

Our current theme works well with Magento 2.4.7. We’re testing our theme with PHP 8.3 compatibility. We hope it will be finished soon next month.

Best Regards,

Thank you for reaching out.

I am pleased to inform you that the current theme works well with Magento 2.4.7. If you encounter any issues or need assistance with the update, please feel free to contact us.

Best regards,

Thank you for reaching out.

Yes, the Porto Magento theme is compatible with Magento 2 Community Edition. If you have any specific requirements or need further assistance, please let me know.

Best regards,

Thank you for bringing this to our attention.

I understand that the masonry grid is not displaying properly in Google Chrome and Edge, while it loads as expected in Firefox. I have reviewed the demo you provided (Demo Link) and observed the issue in both Chrome (screenshot) and Firefox (screenshot).

To address this issue promptly, could you please contact our helpdesk? Our support team will check your site and work on a resolution. You can reach them at [Helpdesk Contact Information].

Thank you for your patience and understanding.

This problem is also visible on your demo page. No need to investigate on our production web shop. This is a bug in the theme that affects all of your paying customers.

Demo: https://m2.portotheme.com/demo2_en/

Thanks for your information. We will check the issue carefully and fix it if it is found. Please open a new ticket on our helpdesk at https://portotheme.com to address any issues.

Best Regards,

Thank you for using Porto.

Please open a new ticket on our helpdesk at https://portotheme.com to address any issues you may have.

Best regards,

Thank you for reaching out,

I’m sorry, but I’m unable to check that for you at this time. However, you can contact Envato directly for assistance with locating your account or retrieving the necessary information.

Best Regards,

Any response please?

Sorry for the delayed response,

Porto ver 4.0.8 is compatible with Magento 2.4.6 p5. You can download the latest theme package directly from hour downloadable section on Themeforest. No additional patches are required for the upgrade. If you need further assistance, feeel free to ask.

Regards,

Hello,

Thank you for reaching out to us for support regarding your Porto theme purchase,

We understand your situation and sincerely apologize for any inconvenience this may cause. Unfortunately, without access to your purchase code or associated details, we are unable to provide direct support or updates.

To access support and updates for the theme, we kindly request that you use the Evanto account through which the theme was originally purchased. This will allow you to access the necessary resources and assistance seamlessly.

We apologize for any inconvenience may cause and appreciate your understanding. If you encounter any further issue or have additional questions, please don’t hesitate to reach out.

Thanks for your cooperation.

Regards,

Hello, what’s going on, nobody is replying

Hello,

Thank you for reaching out to us for support regarding your Porto theme purchase,

We understand your situation and sincerely apologize for any inconvenience this may cause. Unfortunately, without access to your purchase code or associated details, we are unable to provide direct support or updates.

To access support and updates for the theme, we kindly request that you use the Evanto account through which the theme was originally purchased. This will allow you to access the necessary resources and assistance seamlessly.

We apologize for any inconvenience may cause and appreciate your understanding. If you encounter any further issue or have additional questions, please don’t hesitate to reach out.

Thanks for your cooperation.

Regards,

Thanks for using Porto,

Currently, We’re testing our theme with Magento 2.4.7 and PHP 8.3 compatibility. We hope it will be finished soon next month.

Best Regards,

Thanks for using Porto,

Please ignore this step, no need to upload patch for Magento 2.4.1 and above. We will check and edit the documentation again.

Regards,

Thanks for using Porto,

You can proceed to download the new version of the theme from our website or your account dashboard. Once downloaded, you’ll have access to the updated files.

Regards,

Hey there,

Quick heads up! We’re currently testing our theme with Magento 2.4.7 and PHP 8.3 compatibility. Stay tuned for updates!

Cheers,

Also, does it have page builder functionality? how I can create custom homepage ?

I want to buy this, just need clarification above. thank you

Great to hear from you!

I can confirm that the Porto theme works smoothly with Magento 2.4.6. Users have reported no compatibility issues, so you’re good to go on that front.

As for multi-vendor functionality, Magento 2.4.6 does support it, but for more advanced features, you might need an additional extension. There are plenty of options available in the Magento marketplace that can provide the enhanced multi-vendor capabilities you’re looking for. Just make sure to choose one that fits your needs best.

Also, the Porto theme plays nice with Magento’s page builder, making it super easy to create and customize stunning web pages without diving into complex coding. It’s a great feature for creating a unique and engaging online store experience.

If you have any more questions or need further assistance, feel free to reach out anytime. I’m here to help!

Best regards,

Thank you for using Porto.

Please open a new ticket on our helpdesk at https://portotheme.com to address any issues you may have.

Best regards,