9447 comments found.
Dear IT, i have tested newest version. I Tested using user roles connected with woocommerce, The problem is my account pages diffrent so cannot connected, in dashboard with user role. What is the solution for this, better in online documentation also updated.
Another thing, what solution for homepages login area just loading.. i confused what is wrong.
Thank You for your attention.
Hi,
Thanks for reaching out to us.
These may be site-specific issues, as we cannot replicate them on our end.
Please get in touch with our customer support services so that we can look into these concerns thoroughly.
Best regards
Dear Support!
Since I upgraded the theme to the latest version it does not show the menu and the Add Property button from the topbar, for Agents!
Unfortunately we cannot use our site like this!
I am waiting for your urgent feedback!!!
Hi,
Please sign up at our support website and ask your question over there and we will assist you properly.
Thanks & Regards
I have already written:
support ticket [ #36383 ]
Hi,
Our team is looking into your concern.
Thanks & Regards
cannot register in support forum.
error – Please enter a valid purchase code.
actually i have purchased this theme from another account.
Hi,
Thanks for reaching out.
Please ensure that you are putting in the correct purchase code. If the issue persists, kindly get in touch with us through the contact form provided here: https://themeforest.net/user/inspirythemes
Best regards
Good afternoon,
Just a quick pre-purchase question if that’s ok? On the property page, instead of the book now button, is it possible to use it to link to an external page such as Airbnb, Booking.com etc?
Thank you.
Hi,
Thanks for reaching out to us.
You can add a button in the description section of the property for an external page.
Please let me know if you have any further questions or concerns.
Best regards
Good afternoon, if there is a function to put the search elementor in the header on the banner? Or there is only default search ?
And how to make a search by price with a price number manually? . Is there only a slider or specified numbers by default
Hi,
Thanks for reaching out to us.
To create a section using Elementor Templates and add RealHomes Elementor Search Form into it, please follow these steps:
1. Create a section using Elementor Templates.
2. Add RealHomes Elementor Search Form into the section using Elementor Editor.
3. Assign different search forms to each page in RealHomes Misc Settings, as shown here: https://snipboard.io/L8OCbd.jpg
I’m sorry to inform you that the price field is unavailable as an input field. However, you can modify the prices in Elementor Search Form Widget Settings or Customizer settings.
For further assistance or questions, please create a support ticket using the link below, and our support team will gladly assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Best regards
Whenever a theme update is available, it does not include updating Revo Slider…which is up to version 6.7.6, I just updated the Real Homes theme today to 4.3.0 and still did not trigger an update for Revo which is stuck on 6.4.3. I tried uninstalling and reinstalling but not giving me the latest version. Please advise.
Hi,
Thank you for getting in touch.
I appreciate you bringing this to our attention. Please get in touch with our support team, and they will assist you in obtaining the latest version of Slider Revolution.
Additionally, we will include the latest version of Slider Revolution in the full package of the upcoming version of RealHomes. You will be able to find it in the plugins directory.
Best regards
can this theme be used as a booking / airbnb type of platform where hosts meet tenants or tourists. Thx
Thank you for your reply. Is there a set of testing credentials to see the site functionality from the Admin/Host/User perspective / dashboard. Thanks (my email: eraldi@yahoo.com)
Hi,
I’m sorry the admin trials aren’t available.
Thanks & Regards
can this theme be used as a booking / airbnb type of platform where hosts meet tenants or tourists. Thx
Hi,
Thank you for considering RealHomes for your needs.
Yes, RealHomes can serve as a booking platform where tenants can connect with hosts.
If you have any further questions, feel free to ask.
Best regards
Thank you for your reply. Is there a set of testing credentials to see the site functionality from the Admin/Host/User perspective / dashboard. Thanks (my email: eraldi@yahoo.com)
Hi,
I’m sorry to inform you that there is no admin trials/tests available.
Thanks & Regards
Hello. Can i use RH – Real Estate Sale and Rental WordPress Theme with Greek Language?
Hi,
Thanks for reaching out to us.
You can use the RealHomes WordPress theme with Green Language.
Please let me know if you have any further questions or concerns.
Best regards
Thank you
What is the best SEO plugin that is compatible with RealHomes?
Hi,
Thank you for reaching out.
RealHomes is compatible with all SEO plugins, so you shouldn’t encounter any issues with integrating them. However, if you do experience any problems, please don’t hesitate to contact our customer support for assistance.
Two popular SEO plugins that are widely used with RealHomes are Yoast SEO and All-in-One SEO.
If you have any further questions, feel free to ask.
Best regards
How can i change the user profile link? i have create a custom login page and i need to change it from the header bar
Hi,
Thank you for reaching out to us.
You can select the custom login/registration page in Customizer settings [ Dashboard → RealHomes → Customize Settings → Header → Login & Register ] as guided here: https://realhomes.io/documentation/setup-login/
For any further assistance or question, please create a support ticket using the link below and our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Best regards
I need to change all the login page. i have another one and i need to assign it to the user profile.
Hi,
If you would like to change the login page of the WordPress backend, then kindly use a third-party plugin to customize it.
Regarding the user profile page, kindly share more details so I can guide you further.
Thanks & Regards
Good day, Please I will like to discuss a custom service for building a mobile application (android & ios) for this theme, what email address can i reach you ?
Hi,
Thanks for reaching out to us.
You can contact us through the content form located on our profile page here: https://themeforest.net/user/inspirythemes
Best regards
greetings, i would like to upgrade from modern theme to the new ‘agency’ theme. https://ultra.realhomes.io/agency/
i could not find clear instructions on ‘agency’ documentation & also the json files for agency. Can you point me to where i can go find them? thanks
Hi,
Thanks for reaching out to us. We appreciate your patience.
Kindly follow the steps below to import the agency demo on an existing website without excessive content.
1. Download the ZIP package from here: https://file.io/VmJ6xvlbpCP4 which contains all the Elementor JSON files for the agency demo.
2. Import all JSON files one by one through Dashboard → Templates → Saved Templates → Import Templates.
3. Create a new page and insert those imported home page, header and footer templates to this page using Elementor. Once done, please select this new home page as your front page in Dashboard → Settings → Reading [ https://snipboard.io/Ev45GQ.jpg ].
4. Assign the new elementor based Header Agency Inner which you imported in Customizer Settings [ Dashboard → RealHomes → Customize Settings → Header → Basics ].
5. Assign the new elementor based Footer Agency Inner which you imported in Customizer Settings [ Dashboard → RealHomes → Customize Settings → Footer → Basics ].
6. Once the above is completed, you should have the agency demo working on your website.
For any further assistance or questions, please create a support ticket using the link below, and our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Thanks & Regards
Hi,
I noticed that you can set a featured picture for every property. Yet, when you send a link of a property, the featured image doesn’t render, or the description.
Do you need to enable something inside Real Homes or do you need a third party plugin to show this?
Hello,
Thank you for reaching out to us with your concern.
Kindly navigate to Dashboard → RealHomes → Customize Settings → Property Detail Page → Basics and enable the “Open Graph Meta Tags” as shown here: https://tppr.me/dh4trR
Please don’t hesitate to let us know if you have any questions or need further assistance.
Regards
Thank you so much! This worked just fine!
That’s awesome 
I’m still having issue with this.
Most pages work. The ones in which I am using the global header and footer I assign within your theme work.
But if I create a new Theme Builder Template in Elementor there are JQuery issues with the pages I assign that template to.
Here’s a video I created showing the issue https://www.loom.com/share/9326e26afeb34f6188bbae2869508bf8?sid=c52423fd-8f10-46b1-ab33-57930617fbb8
For example, I created a new Single Post layout for our blog posts. The issue is if the visitor or admin is logged into WordPress the top dropdown menus don’t work.
I have contact Elementor support about this and they said that Real Homes is not a supported theme and they cannot provide technical support to troubleshoot.
Within a single post such as https://www.ambergrisrealestate.com/endless-beauty-and-opportunity-ocean-view-lots-for-sale-in-ambergris-caye/ I see the following issues in the console when I am logged in as admin:
Uncaught TypeError: Cannot read properties of undefined (reading ‘handlers’) at 3515 (frontend.min.js?ver=3.20.2:2:4476) at webpack_require (webpack-pro.runtime.min.js?ver=3.20.2:2:150) at 4774 (frontend.min.js?ver=3.20.2:2:4130) at webpack_require (webpack-pro.runtime.min.js?ver=3.20.2:2:150) at 2 (frontend.min.js?ver=3.20.2:2:137) at webpack_require (webpack-pro.runtime.min.js?ver=3.20.2:2:150) at frontend.min.js?ver=3.20.2:2:25011 at webpackJsonpCallback (webpack-pro.runtime.min.js?ver=3.20.2:2:5466) at frontend.min.js?ver=3.20.2:2:69 jquery.min.js?ver=3.7.1:2 jQuery.Deferred exception: Cannot read properties of undefined (reading ‘tools’) TypeError: Cannot read properties of undefined (reading ‘tools’) at Frontend.initOnReadyComponents (https://www.ambergrisrealestate.com/wp-content/plugins/elementor/assets/js/frontend.min.js?ver=3.20.3:2:7026) at Frontend.init (https://www.ambergrisrealestate.com/wp-content/plugins/elementor/assets/js/frontend.min.js?ver=3.20.3:2:9143) at HTMLDocument.<anonymous> (https://www.ambergrisrealestate.com/wp-content/plugins/elementor/assets/js/frontend.min.js?ver=3.20.3:2:9369) at e (https://www.ambergrisrealestate.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1:2:27028) at t (https://www.ambergrisrealestate.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1:2:27330) undefined ce.Deferred.exceptionHook @ jquery.min.js?ver=3.7.1:2 jquery.min.js?ver=3.7.1:2 Uncaught TypeError: Cannot read properties of undefined (reading ‘tools’) at Frontend.initOnReadyComponents (frontend.min.js?ver=3.20.3:2:7026) at Frontend.init (frontend.min.js?ver=3.20.3:2:9143) at HTMLDocument.<anonymous> (frontend.min.js?ver=3.20.3:2:9369) at e (jquery.min.js?ver=3.7.1:2:27028) at t (jquery.min.js?ver=3.7.1:2:27330)
Any ideas how to get this fixed?
David Tanguay
Hi,
Thank you for reaching out to us.
Apologies for any inconvenience this issue may have caused. While there are no known issues related to jQuery, it’s possible that there are site-specific issues that need to be investigated further.
Please register on our support website and submit your question here. We’ll provide you with the assistance you need.
Best regards
Hi, is this compatible with PHP 8.1 and 8.2?
Hi,
Thank you for contacting us.
While RealHomes is compatible with PHP 8.x, it’s important to note that WordPress itself isn’t fully compatible with PHP 8.1 and 8.2, as stated in their compatibility guide. To ensure a smooth experience, we recommend using PHP 8.0 or PHP 8.1 on your website.
If you have any further questions or concerns, feel free to ask.
Best regards
Hello how do I log in to the support site. Is it the same combo username/password as themeforest ?
Hi,
Thanks for reaching out.
You must sign up at our support platform separately using the purchase code received from ThemeForest.
You can sign up at support website and ask your question.
Best regards
Hello, I’m using Ultra theme demo, and i need to add register page, for now it’s have only Login option, please tell me how can the user create a new account?
Hi,
Thanks for reaching out to us.
To configure the Login & Registration features on your website please make sure to follow the instructions of the following guides.
Setup Login: https://realhomes.io/documentation/setup-login/
Setup Registration: https://realhomes.io/documentation/setup-registration/
User and Agent/Agency Synchronization: https://realhomes.io/documentation/user-agent-agency-synchronization/
Please let me know if you require any further assistance.
Regards
Thank you it’s working now, but i can’t login, the button is did not have any actions
Hi,
Please share the URL of your website or get in touch with our support team through our support platform.
Best regards
This is my website; https://hostin-arabia.com/
Hi,
I appreciate your patience, I couldn’t see the login option. Instead, there is WordPress top bar that is showing Login / Register option.
Thanks & Regards
Hi. Do you have AMP support? Tks
Hi,
Thanks for reaching out to us.
We’ve carefully considered the creative constraints, limitations in functionality, and Google’s reduced emphasis on AMP (Accelerated Mobile Pages) in search ranking. Based on these factors, we’ve decided not to add AMP support in the near future.
Best regards
The Header Banner on the Interior Pages do not show an ALT tag in the source code, even though the image itself has one. How would I add this ALT tag for SEO purposes?
Hi,
Thank you for reaching out to us.
We have to look into it thoroughly, so please sign up at our support website and ask your question over there and we will assist you properly.
Best regards
This is not specifically for my website, your demo site has the same issue. On the Modern Theme Demo, the image: https://modern.b-cdn.net/wp-content/plugins/realhomes-elementor-addon/assets/images/cta-bg.jpg
Does not have an ALT tag as well. There’s no spot on the Theme Customization to add this, only when uploading the image but it does not display the ALT Tag. I understand background images usually don’t have ALT tags but this would be great if the theme would configure it.
I would be interested in paying your company to fix this ALT tag and have it change to the Page’s Title, maybe through the Child Theme using PHP. Please let me know if this is something that you are able to do. Thanks
Hi,
Thanks for highlighting it in the demo, we will look into it and release a patch for this minor SEO issue in a future update.
Best regards
This item was featured on ThemeForest
Power Elite Author
Contact the Envato Market Help Team
