23226 comments found.
I have a problem with the site icon selection. I used to use Flatsome and I found that Porto lacks the Popup button feature that Flatsome has. You can see it in my 2 websites 1 flatsome: https://myfrogtees.com/ 2. Porto: https://zorytee.com/
Hello, @dcodebh08,
Which pop up button are you talking about? Could you please share the screenshot of it? So that I will check and assist you accordingly?
Regards, P-THEMES.
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Hi! Is there a way to have certain sidebar widgets to be closed with the plus symbol rather then having them set by default to be all open just so the user can pick and choose which widget to filter down results. I’ve uploaded screenshots to make it easier to explain.
https://postimg.cc/gallery/rqwKCKKHello, @ShibcaDesign,
Unfortunately, there is no such option in our theme for now, so this basically requires Custom Code.
Alternatively you can write it as a feature request on our forum here: https://www.portotheme.com/forums/topic/feature-request/ so that our dev team will check it and note it down for the future update of the theme.
Regards, P-THEMES.
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Hello, I don’t like that with the latest update you made the first tab content (product description) inactive on mobile. You said in another comment that it improves the UX. I believe this is not the case and will lead to many people no longer reading it. Would be great if you could add this as an option with the possibility to deactivate.
Hello, @mr2-media,
Please navigate to the Dashboard >> Porto >> Skins >> Custom JS >> Paste the below code there as you can see in this screenshot: https://postimg.cc/qtszwjBr Then save settings and check back to your issue by clearing the browser cache.
window.onload = function() {
var element = document.querySelector('.resp-accordion-closed');
if (element) {
element.classList.remove('resp-accordion-closed');
}
};
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That worked. Thank you very much!
You’re Most Welcome!!
Hi, How to move the ‘Back to Top’ button from left side to right side? My site language is Arabic and WordPress Language is Arabic too.
Hello, @Organd,
Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check back to your site after clearing the browser cache.
html #topcontrol {
right: 10px !important;
}
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Done, Thanks a lot
You’re Most Welcome!!
Hello, Any tutorial in how to use Advanced Custom Field with Porto? Because i am lost with this Plugin, The Elementor tutorial said we must add some PHP codes in Theme Function.php file to integration it with theme. Please i need step by step how this plugin works with Porto.
Hello, @Organd,
We don’t possess explicit documentation concerning the ACF plugin. However, you can refer to the plugin documentation for proper setup guidance: https://www.advancedcustomfields.com/resources/getting-started-with-acf/
Moreover, our theme offers elements such as “Porto Ultimate Heading” that you can employ to display the outcomes of the ACF field. Check out the element here: https://pasteboard.co/4ru3v0bcc85d.png
Regards, P-THEMES.
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Hi Porto, Regarding the speed optimization can you guide me what is recomended to modify in speed optimization wizard? The time for movile devices is low in my case. candleart.es
thanks,
Hello, @Joaquim_,
Well first of all, try to test your site on GTMetrix and Google Page Speed Insights, and check what suggestions they provide to improve the speed of the site, now after that try to overcome those issues.
You can read more and all about the Speed Optimization Wizard in our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/?s=speed
Further you can explore the third party plugins as well.
Regards, P-THEMES.
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Hello! I want to display basic product information from Custom Field for Single Product. Please guide me. Thank you!
Hello, @alexpeterlong,
First of all, please navigate to Appearance >> Install Plugins and Install and Activate the Advance Custom Field plugin.
After that create your Custom Field in ACF by following the plugin documentation: https://www.advancedcustomfields.com/resources/getting-started-with-acf/
Now finally, how to use that Custom Field on Single Product page, For that you have to go to Porto >> Template Builder >> Single Product and create or edit the Custom Single Product Layout there with page builder, and utilize Porto Ultimate Heading element in which you will have the option to use ACF field: https://pasteboard.co/4ru3v0bcc85d.png
Regards, P-THEMES.
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Hello! I’m using WPBakery Page Builder, I can’t find “utilize Porto Ultimate Heading element” in the edit section. Please help me with detailed instructions. Thank you!
Hello, @alexpeterlong,
I see, While using the WP Bakery plugin you can simply use the “custom heading” widget and enable the dynamic content to select the ACF field. Check the screenshot to understand better: https://postimg.cc/FYBjzkBx
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Hello! I tried, but it didn’t show all the information I wanted. Is there a way to show all the information from the custom field like in this image? https://ibb.co/RpLXf7q Please guide me how to do it, thank you!
Hello, @alexpeterlong,
Well, we provided you all the possible information further you can go through the Advance Custom Field plugin documentation: https://www.advancedcustomfields.com/resources/getting-started-with-acf/ and check what functionality it provides that better meets your requirements.
Regards, P-THEMES.
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I really can’t do it, and that’s why I need help.
Hello, @alexpeterlong,
This request falls outside of our support scope, as we are only responsible for theme-related functionality. We have already provided guidance on the method, so please follow it, OR you can request for Customization as well.
Thanks for your understanding.
Regards, P-THEMES.
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Hi, I’ve make full edited in Product List Type from Template Builder, Now i have a problem in my site and need to re-install it again without export database, Now i want to export that Product List Type i was customized to import it to new site, I cannot re-customize it again because it took me a lot of work and time.
Hello, @Organd,
You may attempt exporting the “Template Builder” via Wp-Dashboard >> Tools >> Export, then import it via Wp-Dashboard >> Tools >> Import on your new site and verify the results.
If the above method doesn’t suffice, consider using a third-party plugin that aligns better with your needs. Alternatively, if customization through additional code is necessary, or if you prefer our paid customization services, kindly complete the form found here: https://www.portotheme.com/customization/
Regards, P-THEMES.
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Hi, I’ll try, My suggestion is to add ability to Export templates like Elementor does, so users can easily export and import anywhere
Hello, @Organd,
Great Idea, Thanks for your suggestion, Could you please write the detail as a feature request on our forum here: https://www.portotheme.com/forums/topic/feature-request/ so that our dev team will consider it for the future upcoming updates of the theme?
Regards, P-THEMES.
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Is there a way to put the serchbar in menu side? I use corporate12 (https://www.portotheme.com/wordpress/porto/corporate12/)
Hello, @Konvergence,
Yes you can add the search bar in the header, you need to navigate to Porto >> Template Builder >> Header and edit the header from there, after that add the search element in it as per your requirements.
Regards, P-THEMES.
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Hi! I’ve just logged a ticket through your Support : Ticket Number #41312
It’s in regards to “Your access is temporarily blocked because of connection limit to API server. Please contact us from Porto support to unblock it.”
Hello, @ShibcaDesign,
We’ve addressed and responded to your support ticket #41312. Please review our response there and reply accordingly if needed.
Regards, P-THEMES.
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Hello, after update from 7.0.11 to 7.1,0 7.1.1 , 7.1.2 description Tab on mobile is as inactive, so clients don’t see description until they click description tab, on desktop is as Active as before update. How can I set description Tab as Active on mobile ?
Hello, @kuchniewfm,
Thank you for your concern. We’ve made the first tab inactive by default on mobile devices to enhance user experience, as per a feature request. When it opens by default upon page loading, it obscures other tabs on the same page in the mobile version, requiring users to scroll down to access them. Disabling it on page load improves UX by ensuring all tabs are readily accessible. I hope this explanation clarifies things.
Regards, P-THEMES.
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Hello, maybe it improves UX, but i think that if clients will not see description at first sight they leave the store. They will not scroll and look for description tab to activate it. So how can i set first tab (description) active on mobile ?
Hello, @kuchniewfm,
Well you have to try with some Custom Code, you can google it. And if you want an option for it, we suggest you to please write it as a feature request on our forum here: https://www.portotheme.com/forums/topic/feature-request/ so that our dev team will note it down for future upcoming updates of the theme. Thanks for your understanding.
Regards, P-THEMES.
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How do you disable the front end editing of the header and footer?
Hello, @wolfiesdesigns,
We have added the option to turn it OFF in our latest version of the theme, Please check the changelog here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs and update the Theme and Plugins to the very latest version, It should solve your issue.
Porto >> Theme Options >> General: https://pasteboard.co/Hsm1NzwABnuu.png
Regards, P-THEMES.
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Hello, good morning, I just updated to the latest version of Porto, and the “progress bar for free shipping” option appears, but my site is in Spanish. How can I change the language?
Hello, @gera3391,
You need to translate it into the language files of the theme, Woo; you can utilize the Loco Translate plugin for this task.
Please use the Loco translate plugin on your site. After installing the plugin please Navigate to Loco >> Themes >> Porto >> Edit the translation which you are using for the site >> Click the Sync button >> Find the words and add the translation for them and save it.
Also, please Navigate to Loco >> Plugins >> Woocommerce >> Edit the translation which you are using for the site >> Click the Sync button >> Find the words and add the translation for them and save it.
Also, please Navigate to Loco >> Plugins >> Porto-functionality >> Edit the translation which you are using for the site >> Click the Sync button >> Find the words and add the translation for them and save it.
https://wordpress.org/plugins/loco-translate/
Note:
1. Custom (recommended)
2. This is Loco's protected folder under "wp-content/languages/loco/" which is safe from automatic updates and provides priority over the above locations.https://localise.biz/wordpress/plugin/manual/msginit?utm_medium=plugin&utm_campaign=wp&utm_source=admin&utm_content=plugin-msginit#order
If this folder doesn’t exist you may need to create it and ensure it has the correct permissions.
https://localise.biz/wordpress/plugin/manual/filesystem
If the problem persists, kindly provide us with the WP admin login credentials for your site via our support system, and we’ll investigate and resolve the issue for you.
Regards, P-THEMES.
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Hi. We can’t update the theme, and really need to. An API issue. Please attend to ASAP. Ticket has been raised.
Hello, @79design,
We have already solved and replied to your support ticket #41234, so please check our reply there and then reply back to it accordingly.
Regards, P-THEMES.
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Hi
how can i chanche topcontrol icon to text
thanks
Hello, @Orker,
I apologize for any confusion, but I’m having trouble grasping your request. Could you please provide more detail or perhaps include some screenshots to clarify? This will enable me to better understand your issue and offer appropriate assistance.
Regards, P-THEMES.
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normal icon like https://prnt.sc/WGV2qtRz1F0_ but i will chanche like https://prnt.sc/YfaoV7k3cZMM this
Hello, @Orker,
Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check back to your site after clearing the browser cache.
html #topcontrol i:after {
content: 'Yukri' !important;
}
html #topcontrol i {
font-size: 10px !important;
}
Regards, P-THEMES.
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Long time user (2017) just updated the theme from within Woo and site was inoperable. Installed a previous version to get by, when will another update be ready? Thank you
Hello, @renostack,
It appears you’re attempting to upgrade your theme from an extremely outdated version to the latest one. If this is the case, we recommend manually updating the theme and plugins via FTP. Please consult our theme documentation https://www.portotheme.com/wordpress/porto/documentation/update-theme/ for detailed instructions. This should ideally resolve your issue. If not, kindly reach out to us through our support system. Provide your site’s WP Admin URL, credentials, and Cpanel login details so we can investigate and assist you further.
Regards, P-THEMES.
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Hi, i would like to know is Porto using CSS3?
Hello, @Organd,
Yes, Porto WordPress is using CSS3.
Regards, P-THEMES.
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I updated the theme, and I saw you added the template builder. My website is already online and paid, I don’t want to build from the start the parts of my page. Is there a way to avoid this work in the future?
Hello, @cowgum,
Don’t fret over it. If you’re not utilizing the template builder on your site, feel free to disregard this. Just make sure to update the theme and plugins on your site; it won’t cause any harm. To prevent any potential inconvenience, we suggest taking a full backup of your site before proceeding.
Regards, P-THEMES.
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Hello. The revslider version provided with Porto right now has a vulnerability (Stored Cross-Site Scripting). It has been discovered on April 30, 2024, you should distribuite the updated version asap as the latest update still carry the vulnerable version. Thank you
Hello, @mu_ri,
Please download the very latest version of the plugin from this link: https://m.dropmefiles.com.ua/en/aWsNZE5wMX and manually update it on your site.
And we will update the plugin in the theme package as well soon.
Regards, P-THEMES.
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Very nice, thank you!
You’re Most Welcome!!
Great new widget ‘Product Attribute Table’, But it will be very useful if it was Accordion style, like FAQ according, hope to see this in the next update
Hello, @Organd,
Thank you for your suggestion! Since this feature is cutting-edge in our theme, we’re diligently reviewing all related suggestions. We truly value the time you took to share your thoughts. Could you kindly submit your suggestion as a feature request on our forum at https://www.portotheme.com/forums/topic/feature-request/ ?
Our development team will thoroughly examine it for consideration in future updates. We appreciate your patience and understanding.
Regards, P-THEMES.
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