13756 comments found.
Congratulations to the entire Kriesi team on the release of 6.0! I can only imagine the amount of work behind this, but it made for one of the most important updates in Enfold’s entire history. Your team and level of support is why we have stuck with Enfold since the beginning and this release was so important to us. I hope this new chapter that brings lots of accolades, brand new opportunities, new use cases and wider audiences. Thank you for continuing to push the WordPress platform forward.
Hi,
Thank you very much for your kind words and for your continued support as a loyal Enfold user.
Regards, Yigit
here is a glitch in ENFOLD theme .. this happens in the mobile view mostly … it is very irritating … For some reasons, the theme is forcing to scroll up the page whenever an anchor tag is being clicked. In this case, we would like to suggest to directly contact the theme support so they can review and advise possible workaround.
The responsible script can be found in enfold/js/avia.js file under avia_ajax_call if( $.fn.avia_smoothscroll ) { $(‘a[href*=”#”]’, container).avia_smoothscroll(container); }
Hope this information helps.
Hi,
I cannot reproduce this issue on a test site.
Please start a thread on our support forum ( https://kriesi.at/support/forum/enfold/#new-post ) and send us a link to your site, admin login credentials, and steps we need to take to see the issue so we can investigate it.
Regards, Yigit
TikTok icon added in May update is not correct. The icon is not the “t” you have added. It is the well-known music note. Can you change it on the next update, please?
Hi,
The TikTok icon included in Enfold is the official one ( https://imgur.com/a/YXfsZic ).
If you see a different icon on your installation, please start a thread on our support forum ( https://kriesi.at/support ) and send us admin login credentials in the private content field to investigate the issue.
Regards, Yigit
Hi Enfold team,
Can you upgrade your default Cart & Checkout with latest WooCommerce v9.0 update?
Hi,
You can use the new Cart and Checkout blocks with Enfold. Please make sure to select the Use Block Editor option in the Enfold theme options > Select Your Editor ( https://imgur.com/a/LQjfg4q ).
If that’s not what you meant, please share more information.
Regards, Yigit
Hi! I bought your theme for several clients. I am getting this warning (for some months now: Your theme (Enfold Child) contains outdated copies of some WooCommerce template files. These files may need to be updated to ensure they are compatible with the current version of WooCommerce.
Please advice.
Thank you,
Levensbloem
Hi Levensbloem,
It sounds like you modified WooCommerce template files on your Enfold child theme and those files need updating.
You can simply copy fresh files from the latest version of WooCommerce and apply your modifications to the files again in your Enfold child theme.
If that doesn’t help or if you have any other questions, please start a thread on our support forum at https://kriesi.at/support and we’ll gladly help.
Regards, Yigit
Thank you for your quick respons, I’ll look into it
Hello!
Please update the LayerSlider to 7.11.1. This release contains important security fixes. It was updated on 22 May. After 12 days and no update. You should be more careful with these security issues. Check more often the LayerSlider plugin.
Normally I should be able to update that plugin without the need to update the theme like other themes. The plugin should be moved to the plugin section and lets us to update it from your server. That implies having the latest version of the plugin.
Hi,
LayerSlider will be updated in the upcoming Enfold version. We’ll release a new version soon but unfortunately, I cannot provide an estimate on when it will be available.
Regards, Yigit
Hello!
In other words, until you update that plugin, the sites that used the enfold theme will be vulnerable to attacks. Very nice…...
I will have to delete that plugin and install another one that allows me to make updates. It’s good that I have a license to Slider Revolution, otherwise I would have had to spend more money on the plugin.
Frankly, the value of this theme is not justified. The competition offers plugins that allow you to update when the problem occurs.
I will have to give 1 star as a review, because the security of the site comes first.
Hello!
I just bought my 6th license for Enfold. When I try to install the theme I get this message: “The link you followed has expired. Please try again.”
I’m using the new version of Wordpress on a newer MacBook Pro.
Thank you for your help,
Lee
Hi Lee,
I’m sorry for the delayed response.
That error occurs when the Max_upload_file_size set on your server is low. Increasing it would fix the error.
Please contact your hosting provider and ask them to increase the “upload_max_filesize” and “post_max_size” values to 64M and “max_execution_time” to 300.
You can read more about this error at https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/
If you have any other questions or issues, please start a thread on our support forum at https://kriesi.at/support/forum/enfold
Regards, Yigit
When I try to upload an image to my wordpress site when ENFOLD is enabled it just crashes (Apache shuts down and I need to restart apache manually)
Hi,
Please try deactivating all active plugins in the WordPress admin panel > Plugins > Installed Plugins and check if that resolves the error.
If it doesn’t, please start a thread on our support forum ( https://kriesi.at/support/forum/enfold ) and attach a link to your site, admin login credentials, and your server’s error logs in the private content field so we can investigate the issue.
Regards, Yigit
Hi, somehow my visual editor isn’t working.Waht do I do wrong?
Hi,
Please make sure you are using Enfold 5.7.1 ( https://kriesi.at/documentation/enfold/theme-update/ ). If you are using the latest version, please try deactivating all active plugins in the WordPress admin panel > Plugins > Installed Plugins.
If that too doesn’t work, please start a thread on our support forum ( https://kriesi.at/support/forum/enfold ) and send us a link to your website and admin login credentials in the private content field so we can investigate the issue.
Regards, Yigit
Hello, how can I update the Twitter icon to X? Also I have add Header Social Icons but don’t appear on mobile version. How can I fix it?
Hi,
Please update Enfold to the latest version 5.7.1 ( https://kriesi.at/documentation/enfold/theme-update/ ). We’ve replaced the Twitter icon with the X icon in an update last year.
If the social icons do not show up on mobile after the update, please start a thread on our support forum ( https://kriesi.at/support/forum/enfold ) and attach temporary admin login credentials in the private content field so we can look into it.
Regards, Yigit
Hi – where do we style in enfold options how the mobile menu should look?
Hi,
You can go to the Enfold theme options > Main Menu > Burger/Mobile Menu and Burger/Mobile Menu Styling tabs ( https://imgur.com/gVENnwG ) to do that.
Regards, Yigit
Hi, I have a BIG issue as of today. My theme and server are not communicating and the webpage is broken. It is not uploading media of any sort from the server, but the media is present on the server. Tried to fix with restoring latest backup from yesterday, nothing changed. I need an urgent fix for this issue.
Hi,
Please start a thread on our support forum at https://kriesi.at/support/forum/enfold and attach admin login credentials in the private content field so we can look into it. Please also let us know the recent changes you made to your site.
Regards, Yigit
Hi – is there a way for the tabs label to stay on top on mobile? Its not a pleasing UX UI for tabs to swipe down together with the label. Also a way to close the tabs on mobile and not open a default tab?
Hi,
- Currently, this isn’t possible but I submitted a feature request for you at https://github.com/KriesiMedia/Enfold-Feature-Requests/issues/100
- You can use the Accordion element instead and go to the Accordion > Content > Behaviour > Initial Open and set it to zero ( https://imgur.com/a/lUth4sr ).
Regards, Yigit
Hi, i want to style up the side menu of the website .. i want to add a log or something .. how can i do that in ENFOLD theme, my website https://eventyard.org has a veryyyyy boring side menu !
Hi,
You can go to the Enfold theme options > General Layout > Layout > Logo and Main Menu and select the Right or Left Sidebar option ( https://imgur.com/a/QdfaetU ).
If that’s not how you’d like to display your menu, please send a screenshot so I can better advise.
Regards, Yigit
I have these settings done already … but what im talking about is the side side menu that appears in the “mobile view” -> screenshot: https://ibb.co/DLp9SxC , i want a LOGO here please!
Hello how to delete a tab! I can see the louse creating one but how to remove it? THANKS
Hi,
You can hover over the Tab you’d like to remove and click the X button ( https://imgur.com/a/wgwHGHB ) to remove it.
Regards, Yigit
thank you for your answer… but I don’t have a cross, I only have… (3 small points)
Hi,
Please send a screenshot so I can better advise.
Regards, Yigit
Hi,
Which element are you using? The Tabs element displays the full titles and doesn’t truncate them. If it does on your installation, please try deactivating all active plugins and temporarily remove all customizations you made on the theme and check if that fixes the issue.
If it doesn’t, please start a thread on our support forum ( https://kriesi.at/support ) and attach temporary admin login credentials in the private content field so we can investigate it.
Regards, Yigit
Hi, we are getting issues of content sections being duplicated and removed after we edit and update a page.
PHP Warning: Attempt to read property “type” on null in /home/site/public_html/wp-includes/rest-api/endpoints/class-wp-rest-templates-controller.php on line 769
Everytime we edit the homepage even just a letter – the same issue persists on the screenshots, we tested in a different hosting – same issue,
we disabled all the plugins and test – same issue.
this must be related with the theme.
How do we go about this? ty
Hi,
Are you experiencing this issue on a certain page? If so, do you have custom HTML ( including only Strong tags ) on this page? This issue usually occurs when there’s broken HTML on the page. Please check your page and make sure none of the HTML tags used on the page are broken.
Regards, Yigit
Hi, we are getting issues of content sections being duplicated and removed after we edit and update a page.
PHP Warning: Attempt to read property “type” on null in /home/site/public_html/wp-includes/rest-api/endpoints/class-wp-rest-templates-controller.php on line 769
How do we go about this? ty
Hi,
I replied to your more recent comment. Here’s what I wrote:
Are you experiencing this issue on a certain page? If so, do you have custom HTML ( including only Strong tags ) on this page? This issue usually occurs when there’s broken HTML on the page. Please check your page and make sure none of the HTML tags used on the page are broken.
Regards, Yigit
We have enfold in use for our website the past 10 years now, we are very happy so far, this theme is very well maintained so far. We will now need to redesign our website, in order to make a good decision, if we shoukd keep on developing the site on the enfold theme, we would need to know if the enfold theme will be updated in the next 10 years also. what are your plans?
Hi,
The short answer is, yes. We discontinued our older themes to use all our resources on Enfold. As a one-theme company, we’ll continue updating Enfold.
We are actively improving Enfold with frequent updates and have some great new features that will be available soon.
Thanks for being a loyal Enfold user for the past 10 years!
Regards, Yigit
Hi – is there an updated youtube documentation guide for this. ty
Hi,
You can find Enfold documentation at https://kriesi.at/documentation/enfold/ and let us know if you have any questions or issues at https://kriesi.at/support/ 
Regards, Yigit
Hello, I’ve noticed,probably after latest update, that I got a lot of errors in my nginx log about
1050478#1050478: *10777761 FastCGI sent in stderr: ”; PHP message: PHP Warning: fopen(/home/WEBSITE/www.WEBSITE.it/wp-content/uploads/dynamic_avia/avia-footer-scripts-29b91cb076b1addb9ee3c5173e941f25—-662b6db3eb2cc.js): Failed to open stream: Permission denied in /home/WEBSITE/www.WEBSITE.it/wp-content/themes/enfold/framework/php/function-set-avia-backend.php on line 1141” while reading upstream, client: 3.15.229.113, server: www.WEBSITE.it, request: “GET / HTTP/1.1”, upstream: “fastcgi://unix:/run/php/php8.2-fpm.sock:”, host: “www.WEBSITE.it”, referrer: “http://www.WEBSITE.it/”
Seems a lot of bot ( always different ip ) that tried to access files about dynamic_avia, got any clue? Thanks
Hi,
Please go to the Enfold theme options > Performance > JS File Compression and Merging, select the Disabled option, save changes, clear cache, and check if that takes care of the warning you’re getting.
Regards, Yigit
I’ve tried all the different options in performance and nothing stopped the spam error ( 2,5 gb log of this error in some weeks ), I tried rename the dynamic_avia to another name and the spam stopped and website seems working as usual. Did I broke anything I didn’t notice? Found no errors either in php logs
